Ride Services Technical Trainer Jobs

JOIN OUR TEAM As a Senior Last Mile Manager Nordics , you will take complete regional ownership of our end-to-end delivery and returns operations, building and running a premium, failure-proof last mile experience. You will manage carrier performance, rate architecture, and service quality while leading one regional Coordinator and partnering shoulder-to-shoulder with Customer Care. We are looking for a hands-on, field-first leader who builds your own data models and automates repetitive workflows using AI agents to drive continuous improvement. This position is permanent and based in the Robakowo . WHAT YOU'LL DO Own the end-to-end delivery and returns performance across the region to ensure a consistently premium customer experience Build and maintain strong carrier partnerships by leading commercial tenders, rate card negotiations, SLA enforcement, and data-driven reviews Spend approximately one-third of your time in the field conducting driver ride-alongs, auditing hubs, and investigating root causes on-site Develop and deploy self-built AI agents, automated workflows, and SQL data models to handle routine tracking, invoice auditing, and exception alerts Partner closely with Customer Care to establish joint Voice of the Customer routines, shared KPIs, and unified contact-reason taxonomies Lead and develop one Last Mile Coordinator by automating repetitive tasks and focusing their scope on high-value human exception management Drive network innovations including PUDO networks, white-glove services, sustainable low-emission delivery, and streamlined reverse logistics processes YOU COME WITH 5+ years of experience in last mile, transportation, or e-commerce logistics, managing direct carrier relationships, commercial tenders, and a substantial P&L cost line Recognised depth in home delivery networks and complex returns operations, understanding the specific challenges of multi-tier freight handling Advanced proficiency in self-served analytics (SQL, BI tools) and d

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we strive to provide the best possible experience for both our customers and merchant partners. We are looking for a Merchant Onboarding Associate to support the successful launch and growth of new merchants on the platform. In this role, you will be responsible for guiding merchants through their onboarding journey, ensuring operational readiness, and supporting them during their first days of live operations. You will work closely with merchants to help improve quality, increase order performance, and ensure they are set up for long-term success on the platform. What you’ll be doing Managing the onboarding process for new merchants joining the platform Supporting merchants during their first days of operation to ensure a smooth launch experience Guiding menu setup, operational readiness, and platform best practices Advising merchants on ways to improve quality, customer experience, and order volume Monitoring merchant performance and supporting them in achieving operational and business goals Supporting the launch of new areas and contributing to market expansion projects Acting as the main point of contact for onboarding-related questions and operational support Collaborating cross-functionally with Commercial, Merchant Services, Operations, and

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We kindly ask all candidates to submit a resume in English. At Wolt, we’re building one of the most exciting media ecosystems in Europe - helping partners grow through Wolt Ads and Wolt Promos. By joining the team, you’ll be at the forefront of digital advertising, working on campaigns that drive visibility, engagement, and real results. Our mission is to help partners grow their business by getting closer to the customers who matter most. Through high-impact placements across our app (and beyond), we help them boost brand visibility, reach new audiences, and increase sales. As an Ads & Promotions Sales Specialist , you’ll work with our partners and help them utilise multiple Wolt tools - Wolt Ads & Wolt Promos. This role will be primarily responsible for selling Ads & Promos services to merchants, helping them identify the right advertising and promotional solutions to grow their business on Wolt. The person in this role will manage the full sales process, from merchant outreach and pitching to campaign setup coordination and post-campaign follow-up. They will also support ads & promos operations and reporting, ensuring that campaigns are launched on time, stay within budget, and that internal and external stakeholders receive clear performa

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Du bist detailorientiert und verfügst über hervorragende Kommunikationsfähigkeiten? Du liebst es, in einem funktionsübergreifenden Umfeld zu arbeiten und Probleme zu lösen? Wenn das nach Dir klingt, würden wir uns gerne mit Dir unterhalten! Hintergrund der Rolle Unser Merchant Services Team (Restaurant/Retail Onboarding) ist das Herz und die Seele von Wolt. Wir stellen sicher, dass wir alle unsere (Restaurant und Retail-) Partner*innen durch ein nahtloses Onboarding-, Menü- und Fotoerlebnis auf Erfolgskurs bringen . Da Wolt sowohl in der Größe als auch im Umfang unseres Angebots wächst, muss auch die Stärke unserer Merchant Services Engine mitwachsen. Als Mitglied des Merchant Services Teams beherrschst Du die Kernfunktionen des Merchant Services, einschließlich des Onboardings von Partner*innen und des Managements funktionsübergreifender Partner*innen sowohl intern als auch extern auf dem deutschen Markt. Du wirst mit den Partner*innen interagieren, sie bei Wolt willkommen heißen und sicherstellen, dass ihre Erfahrung nahtlos ist und sie für den Erfolg gerüstet sind! Was wir bieten: Die Möglichkeit, in einem internationalen Umfeld etwas Außergewöhnliches mitzugestalten Eine hohe Lern- und Wachstumskurve in einem global agierenden Technologieunternehmen Ein

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you detail-oriented and enjoy working with data? Do you like solving problems and collaborating across teams? If so, we’d love to hear from you! Role background Our Merchant Services and Compliance Operations teams ensure Wolt meets regulatory requirements across all markets. As part of this, we’re strengthening our KYC/KYB processes to support scalable and compliant operations. As a Merchant Compliance Administrator, you’ll review merchant information and make sure everything is accurate, complete, and compliant. This role is based in Budapest, Hungary, and works closely with our in-market teams. We offer flexibility - the position is available full time, part-time (20 or 30 hours per week) and is also suitable for students, with a minimum commitment of 20 working hours per week. What you’ll be doing Review and validate merchant-submitted KYC/KYB documents (e.g. ID, business details) Check for accuracy and completeness based on internal guidelines Flag missing or incorrect information for follow-up Use internal tools to manage and track tasks Support quality checks and maintain high data accuracy Collaborate with Operations, Compliance, and Product teams Our humble expectations 1+ year of experience in operations, admin, compliance, data validatio

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the team We, the Marketing Tech team, are looking for a passionate and driven Golang/Python Backend Software Engineer. We are a product-focused team that emphasizes enabling the scaling and efficiency of campaigns and marketing efforts both inside and outside of Wolt. The MarTech team is currently building internal services around marketing and consent use-cases to allow our marketing stakeholders to drive marketing campaigns in and out of the app, and ensure we provide and maintain a compliant experience throughout the whole process. We empower marketing with the tools to fully set up and run their campaigns independently so as not to be blocked by product or engineering. In our team, you can expect to face many different types of projects across the realm of acquiring users and keeping them engaged. You’ll work on both maintaining and expanding existing services, as well as planning and designing new ones. Our project types vary a lot, from services used in the core Wolt flow, services for automation or to enable our Marketing teams, ETL jobs, as well as streaming processing workers. Some examples of projects include our in-house built: Audience management tool in Golang Marketing attribution powered by Spark Consents management platform in Golang Bi

Join us at Zoox, where cutting-edge technology meets the open road. We are revolutionizing transportation and shaping the future of mobility, and as the leader of the Product Software organization, you’ll be at the forefront of our mission to redefine the way we live and travel. We’re seeking a dynamic and visionary leader to lead the development of our ride-hailing service, overseeing the software teams building our ride-hailing app, fleet management backend, operational tools, and in-vehicle experience. Your expertise in software development, iterative product strategy, and team leadership will be essential as we build and scale a world-class customer experience. In this role, you will: Strategic Vision: Develop and execute a comprehensive product strategy for our ride-hailing platform, ensuring alignment with Zoox’s overarching goals and the evolving demands of the market. Product Development: Lead the end-to-end development of the ride-hailing ecosystem, including the user-facing app, backend fleet management systems, operational tools for dispatch and fleet monitoring, and the in-vehicle user experience. Drive adoption of best software engineering and infrastructure automation practices to increase efficiency and streamline development processes. Cross-functional collaboration: Work closely with teams across engineering, product management, marketing, and fleet operations to ensure seamless integration and alignment on product objectives and deliverables. Leadership and Team Building: Attract, hire, and inspire a world-class engineering team, fostering a culture of innovation, collaboration, and excellence. Customer-Centric Approach: Advocate for the customer at every stage of product development, ensuring the ride hailing experience meets and exceeds user expectations. Define and monitor key metrics to track the success of the product, driving continuous improvement through data-driven insights. Qualifications <

As Strategic Sourcing Manager of Direct Procurement, you will be responsible for Zoox’s strategic sourcing and industry partnerships, which includes working cross-functionally to understand needs for third-party engagement across the business, finding and evaluating potential partners and suppliers, drafting and issuing RFQs, leading the negotiation of all key terms and conditions as well as pricing, managing commercial and supply chain issues, identifying and executing on cost reduction opportunities, and overall management of third party relationships. You can operate independently and possess expertise in electronics, powertrain, chassis, body, safety systems, EV charging, fleet maintenance or capital equipment. In this role, you will: Lead procurement and partnership initiatives for vehicle direct materials (interiors, structural components, advanced hardware) Proactively engage with Zoox stakeholders (incl. engineering, operations, manufacturing, strategy, finance, and design) to derive and execute the medium-term (3-5 years) business and technology roadmap to support Zoox’s vehicle development program and autonomous ride-hailing service Develop the supply chain and partnership footprint with a long-term, strategic view Lead the day-to-day process of ensuring successful partnerships (milestone adherence, change order management, quality assurance, cost control, etc.) and build supplier performance assessments to support future sourcing decisions Design, conduct, and synthesize supplier, industry, and market research Drive cost transparency and build total cost of ownership models to support sourcing decisions Ensure optimal contract coverage for the commodity/service in partnership with engineering and legal support Build and maintain strategic relationships with key suppliers as the lead point of contact for all commercial issues Review, analyze, and finalize quote packages from

As Strategic Sourcing Manager of Direct Procurement, you will be responsible for Zoox’s strategic sourcing and industry partnerships, which includes working cross-functionally to understand needs for third-party engagement across the business, finding and evaluating potential partners and suppliers, drafting and issuing RFQs, leading the negotiation of all key terms and conditions as well as pricing, managing commercial and supply chain issues, identifying and executing on cost reduction opportunities, and overall management of third party relationships. You can operate independently and possess expertise in electronics, powertrain, chassis, body, safety systems, EV charging, fleet maintenance or capital equipment. In this role, you will: Lead procurement and partnership initiatives for vehicle direct materials (interiors, structural components, advanced hardware) and/or operations infrastructure (EV charging, vehicle maintenance, capital equipment) Proactively engage with Zoox stakeholders (incl. engineering, operations, manufacturing, strategy, finance, and design) to derive and execute the medium-term (3-5 years) business and technology roadmap to support Zoox’s vehicle development program and autonomous ride-hailing service Develop the supply chain and partnership footprint with a long-term, strategic view Lead the day-to-day process of ensuring successful partnerships (milestone adherence, change order management, quality assurance, cost control, etc.) and build supplier performance assessments to support future sourcing decisions Design, conduct, and synthesize supplier, industry, and market research Drive cost transparency and build total cost of ownership models to support sourcing decisions Ensure optimal contract coverage for the commodity/service in partnership with engineering and legal support Build and maintain strategic relationships with key suppliers as the lead point

As Strategic Sourcing Manager of Direct Procurement, you will be responsible for Zoox’s strategic sourcing and industry partnerships, which includes working cross-functionally to understand needs for third-party engagement across the business, finding and evaluating potential partners and suppliers, drafting and issuing RFQs, leading the negotiation of all key terms and conditions as well as pricing, managing commercial and supply chain issues, identifying and executing on cost reduction opportunities, and overall management of third party relationships. You can operate independently and possess expertise in electronics, powertrain, chassis, body, safety systems, EV charging, fleet maintenance or capital equipment. In this role, you will: Lead procurement and partnership initiatives for vehicle direct materials (interiors, structural components, advanced hardware) and/or operations infrastructure (EV charging, vehicle maintenance, capital equipment) Proactively engage with Zoox stakeholders (incl. engineering, operations, manufacturing, strategy, finance, and design) to derive and execute the medium-term (3-5 years) business and technology roadmap to support Zoox’s vehicle development program and autonomous ride-hailing service Develop the supply chain and partnership footprint with a long-term, strategic view Lead the day-to-day process of ensuring successful partnerships (milestone adherence, change order management, quality assurance, cost control, etc.) and build supplier performance assessments to support future sourcing decisions Design, conduct, and synthesize supplier, industry, and market research Drive cost transparency and build total cost of ownership models to support sourcing decisions Ensure optimal contract coverage for the commodity/service in partnership with engineering and legal support Build and maintain strategic relationships with key suppliers as the lead point

As Strategic Sourcing Manager of Direct Procurement, you will be responsible for Zoox’s strategic sourcing and industry partnerships, which includes working cross-functionally to understand needs for third-party engagement across the business, finding and evaluating potential partners and suppliers, drafting and issuing RFQs, leading the negotiation of all key terms and conditions as well as pricing, managing commercial and supply chain issues, identifying and executing on cost reduction opportunities, and overall management of third party relationships. You can operate independently and possess expertise in electronics, powertrain, chassis, body, safety systems, EV charging, fleet maintenance or capital equipment. In this role, you will: Lead procurement and partnership initiatives for vehicle direct materials (interiors, structural components, advanced hardware) and/or operations infrastructure (EV charging, vehicle maintenance, capital equipment) Proactively engage with Zoox stakeholders (incl. engineering, operations, manufacturing, strategy, finance, and design) to derive and execute the medium-term (3-5 years) business and technology roadmap to support Zoox’s vehicle development program and autonomous ride-hailing service Develop the supply chain and partnership footprint with a long-term, strategic view Lead the day-to-day process of ensuring successful partnerships (milestone adherence, change order management, quality assurance, cost control, etc.) and build supplier performance assessments to support future sourcing decisions Design, conduct, and synthesize supplier, industry, and market research Drive cost transparency and build total cost of ownership models to support sourcing decisions Ensure optimal contract coverage for the commodity/service in partnership with engineering and legal support Build and maintain strategic relationships with key suppliers as the lead point

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. SUMMARY RIDE is currently driving an exciting transformation in the transportation industry, and we are recruiting a passionate and experienced regional sales manager to help us pave the road through the development and execution of truck sales targets. You will be a member of RIDE Canada team and play a key role in creating RIDE EV truck history in Canada market. ESSENTIAL RESPONSIBILITIES • Expand existing accounts, develop new business opportunities, and build a strong account portfolio across Canada (territories may be adjusted based on market conditions and organizational needs) • Grow business with port customers, fleet management companies (FMCs), large enterprises, and customers specializing in distribution centers, terminals, and refuse truck operations • Develop, direct, and execute regional sales plans and strategies to improve profitability and service levels throughout the assigned territory • Deliver compelling sales presentations to prospective clients, with or without company demonstration trucks • Consistently meet or exceed assigned sales targets and performance goals • Lead contract negotiations with prospective and existing customers • Support the development of pricing strategies, including quotes, promotions, and negotiations • Prepare and submit accurate weekly and monthly sales reports • Analyze sales data and market trends to assess sales potential, customer preferences, and inventory re

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service? Does leading support within one of Europe’s fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading! Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi and other cities in Georgia. As our team is growing, we're looking for a Support Manager to join our Shared Service Center team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team. As our Support Manager you will lead our Shared Service Center team and

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. SUMMARY RIDE is currently driving an exciting transformation in the transportation industry, and we are recruiting a passionate and experienced sales manager to help us pave the road through the development and execution of truck sales target. You will be a member of RIDE truck team and play a key role in creating RIDE EV truck history in US market. ESSENTIAL RESPONSIBILITIES •Expand existing accounts, develop new business opportunities, and build a strong account portfolio across the Western and Southwestern United States (mainly west coast, but territories may be adjusted based on market conditions and organizational needs) •Grow business with port customers, fleet management companies (FMCs), large enterprises, and customers specializing in distribution centers, terminals, and refuse truck operations •Develop, direct, and execute regional sales plans and strategies to improve profitability and service levels throughout the assigned territory •Deliver compelling sales presentations to prospective clients, with or without company demonstration trucks •Consistently meet or exceed assigned sales targets and performance goals •Lead contract negotiations with prospective and existing customers •Support the development of pricing strategies, including quotes, promotions, and negotiations •Prepare and submit accurate weekly and monthly sales reports •Analyze sales data and market trends to assess sales potential, customer preferences, and inventory requirements •Manage and participate in regional meetings, industry associations, and customer events •Maintain strong knowledge of the EV truck market, including OEMs, incentives, and industry trends •Attend meetings with vendors and suppliers to support sales and market initiatives •

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with excellent communication skills? Do you enjoy working in a fast-paced, dynamic environment? Are you available to join our team starting in October 2026? If so, keep reading! We’re looking for full-time Customer Service Agents (40 hours per week) to join our Support team in Tirana, Albania . What you’ll be doing Communicate with customers, restaurant partners, and riders via chat and phone, using Wolt’s tone of voice while adapting your communication style to each situation and audience. Help ensure deliveries run smoothly and efficiently, contributing to a great overall experience for everyone involved. Support the continued development of our Support function by working closely with the Customer Support team and other teams across Wolt to improve processes and ways of working. Our humble expectations Excellent English (C1) and Albanian skills, both written and spoken. Strong communication skills, with an empathetic and customer-focused approach, as well as a strong team-player mindset. You’re a quick learner, comfortable multitasking, and able to thrive in a fast-paced and constantly evolving environment. You’re available to work shifts, including mornings, evenings, weekends, and public holidays, as our Support team operates seven