Principal NetSuite Consultant | Non-Profit As a Principal NetSuite Consultant at Plative, you will be the senior functional authority for our nonprofit customer portfolio, including community foundations, food banks, and First Nations organizations. You will lead complex ERP transformations end to end, from executive discovery through go-live, and mentor consultants across the team. You will advise customer stakeholders on nonprofit finance and program processes, and partner with sales on pre-sales scoping and solution architecture. Key Responsibilities Lead executive-level discovery sessions and map fund accounting, grant management, and donor management requirements to recommended NetSuite configurations. Own the full project lifecycle for complex NetSuite implementations: solution design, configuration, and go-live readiness. Act as the senior subject matter expert for nonprofit finance: fund accounting, grant budgeting and reporting, restricted/unrestricted revenue, and multi-funder allocations. Guide program and grant workflows specific to community foundations, food banks, and First Nations/Indigenous organizations. Mentor senior consultants and analysts, and review their solution designs and configuration work across the portfolio. Partner with sales and account teams on pre-sales scoping, technical discovery, and SOW development. Identify project risks and technical constraints early, and work with delivery leadership to resolve them. Maintain executive-level customer relationships, and identify opportunities for platform optimization and expansion. Build reusable delivery assets, including blueprints and templates, for nonprofit engagements. Basic Qualifications 7+ years of experience implementing and configuring NetSuite ERP, with a focus on Nonprofit organizations, at least one full cycle implementation of NFP organization. Strong expertise in fund accounting, grant management, and restricted/unrestricted revenue recognition. Deep understanding of nonprof
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Block is one company built from many blocks, all united by the same purpose of economic empowerment. Our products and services, including Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, help millions of people around the world access, manage, and move money with more flexibility and control. We believe everyone should be able to participate and thrive in the economy, and we build tools that make commerce and financial services more accessible. Block’s Financial Operations team is responsible for the movement of money through our bank partners, card networks, payment partners, and internal platforms. The team’s mission is to ensure our customers’ experience taking payments, completing sales, settling funds, and getting paid is reliable, efficient, compliant, and cost effective. To deliver on that mission, Block operates within a complex and highly regulated ecosystem of financial institutions, payment networks, industry partners, regulatory requirements, and internal systems. Financial Operations plays an integral role in shaping the infrastructure, controls, partner relationships, and operational capabilities required to support Square’s long term growth in Japan. As Head of Financial Operations, Japan, you will lead Square’s financial operations strategy in the market. You will own critical payment and banking partner relationships, strengthen operational resilience and controls, and ensure Square can scale reliably in Japan. This Tokyo based hybrid role requires deep payments expertise, strong commercial judgment, and the ability to influence senior internal and external stakeholders. The Role In this role, you will translate Square Japan’s Financial Operations strategy into measurable outcomes. You will work across payments, product, operations, partnerships, and regulatory engagement to improve performance, support new capabilities, and help Square grow in a complex and highly regulated market. You Will Lead the execution of Square Japan’s Financial Operat
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s the opportunity? Fin's websites, including fin.ai , are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Staff Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it. What will I be doing? As a senior technical leader, you will: Own and evolve the architecture of Fin's web platform. Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, o
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. This is not a back-office compliance role and it is not a generic sales-engineering role. You will operate as a named member of deal teams under our pod model: paired with Strategic and Enterprise Account Executives, embedded in their weekly cadences, engaged from first discovery through POC, onsite, close, and expansion. You will be the practitioner in the room that a buyer's CISO or GRC lead trusts — and the internal expert our AEs, SEs, and marketing team build around. What you’ll do as a Subject Matter Expert at Vanta: Serve as the dedicated GRC SME for a book of Strategic/Enterprise Account Executives: join discovery and qualification calls at the earliest deal stages, scope compliance programs against Vanta's platform, and support demos, POCs, workshops, and customer onsites across Compliance, Third-Party Risk Management, Risk Management, and Trust/Questionnaire Automation. Advise prospects on program architecture: multi-framework strategy, shared controls, business-unit and workspace scoping, custom frameworks, and audit sequencing. Answer field questions through our SME channels at customer-forwardable quality — including reviewing and validating AI-agent-generated answers before they reach customers. Our team runs AI-first: you'll use agents daily, act as the quality gate on their output, and (ideally) build tooling of your own. Design and deliver enablement: live sessions for GTM teams, bootcamp scenarios and mock-customer roleplay, async curriculum modules, and review of GRC marketing and SEO content. Own monthly alignment cadences with sales front-line managers; feed structured product feedback to our Product and PM
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, we believe every business needs an AI Agent for their customers and an AI Agent for their team. For customer experience teams, AI Agents are moving far beyond customer communication, to doing the vast majority of complex customer operations work and moving beyond taking direction from the human team, to giving direction, coordinating and undertaking work under human supervision. We built and launched Operator this year - an internal Agent for customer operations. Operator deeply understands everything happening in a business's customer experience, finds the insights and areas for improvement, delivers recommendations, and makes the changes itself with permission. It’s a new category of Agent and is a hit with our customers. This highly strategic role owns the end to end PMM work f
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, we believe AI agents and human support teams will work symbiotically as one team in one system, increasingly directed by AI, with humans elevated to higher-level roles and engaging directly with customers only in complex, high-stakes moments. So we built Fin to be natively integrated with the Intercom helpdesk, and are completely rethinking what a Helpdesk product should be when Agents do 90%+ resolution. We’re also building exciting new products and capabilities around how human teams collaborate with, are assisted by, and supervised by the AI agent so that they can deliver great customer experiences. This PMM role will lead PMM for our Intercom helpdesk, loved by over 30k customers, and lead on how to market new capabilities that help human support teams deliver great experiences, wit
Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Essential Functions: Legal Support for Commercial Matters: Represent nCino in drafting, negotiating, and interpreting commercial contracts, including master agreements for subscription services, amendments to customer contracts, professional services statements of work and change orders, data protection agreements, and nondisclosure agreements Work with other legal team members and sales, accounting, and sales operations teams on deal structures and terms Work with lead commercial attorney on a variety of projects including playbook drafting, process improvements, and template updates Work with subject matter experts for topics such as security, data privacy, AI, intellectual property, and product teams as needed for contract negotiation Explain nCino’s legal position to internal teams and in customer calls and emails Support the resolution of commercial contract disputes, including analyzing contractual rights and obligations and drafting correspondence in response to customer claims Other Legal Support as Needed: Draft, review, and negotiate other contracts, including vendor contracts and partnership agreements Ensure contracts are in line with company policies and comply with applicable laws and regulations Support internal team and corporate projects and work groups, providing the legal point of view to advance priorities Identify potential legal risks in partnership with the team and recommend appropriate strategies to mitigate them Qualifications: Juris Doctor (J.D.) degree from an ABA accredited law school and be a member in good standing 2+ years of relevant experience in a law firm and/or in-house legal department, with a firm understanding of contract law Excellent analytical, problem-solving, and decision-making skills Adaptability to
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have significant work ahead. This is an opportunity to help put the global economy within everyone’s reach while doing meaningful work. About the team The Paid Support team partners directly with our largest and fastest-growing users. We support them proactively through a consultative model and reactively to resolve their most complex issues, helping them grow their businesses. We partner closely with Sales to attach the right support plans to the right users at the right time. We take a user-first approach, capturing feedback on what we need to offer to delight users and exceed expectations. We operate with a scaled, proactive, and preventative mindset to help ensure users have a consistent experience with Stripe. What you’ll do Stripe is looking for an experienced Toronto-based leader to lead and grow the Paid Support team responsible for supporting our largest and most strategic users. You will lead a high-performing team of experienced Technical Account Managers (TAMs) and manage managers who are motivated by improving the lives of Stripe’s users. You will set the standard for strategic user partnership and support, influence globally, and partner closely with go-to-market, Product, Engineering, and Support organizations. You will build a user-first culture with high accountability, collaboration, and a scaling mindset. You will also coach and develop your team to unlock its potential. This role reports to the Head of Technical Account Management, Platform. Responsibilities Partner with TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements. Lead a team of Technical Account Managers working with Stripe’s
We are looking for an experienced Senior Partner Manager to build and accelerate growth with our top Security focused channel & MSSP partners in APAC. Our ultimate goal is building channels and alliances that accelerate customer adoption and revenue of Datadog Cloud Security platform offerings. Our Security Partner Manager will identify, onboard and establish joint sales and GTM acceleration with the regions to Security-focussed SIs, VARs, MSSP and Consultancies, supported by a brand new Partner Program, partner investments, and a strong team of Partner Solution Architects, Marketers, and Success Managers. This is a high-visibility role, and a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's long-term portfolio expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Oversee Datadog Security Partner Program rollout, including driving focussed investments, commercial management, and contracting. Recruit and onboard new security focused partners aligning to Datadog’s Ideal Partner Profile Act as a Datadog Security SME, expertly articulating technical capabilities into differentiated business value for partners and customers Work with partners to develop partner-led insertion points, including joining solution and services offerings. Enable and activate partners through enablement, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Generate partner-sourced net-new sales pipeline and revenue Own the top cloud security focused channel partner relationships, including multi-level connections leveraging Datadog’s senior Product Management, Technical and Sales leadership Who You Are: 5+ years of partner-facing, q
We are looking for an experienced Senior Partner Manager to build and accelerate growth with our top Security focused channel & MSSP partners in APAC. Our ultimate goal is building channels and alliances that accelerate customer adoption and revenue of Datadog Cloud Security platform offerings. Our Security Partner Manager will identify, onboard and establish joint sales and GTM acceleration with the regions to Security-focussed SIs, VARs, MSSP and Consultancies, supported by a brand new Partner Program, partner investments, and a strong team of Partner Solution Architects, Marketers, and Success Managers. This is a high-visibility role, and a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's long-term portfolio expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Oversee Datadog Security Partner Program rollout, including driving focussed investments, commercial management, and contracting. Recruit and onboard new security focused partners aligning to Datadog’s Ideal Partner Profile Act as a Datadog Security SME, expertly articulating technical capabilities into differentiated business value for partners and customers Work with partners to develop partner-led insertion points, including joining solution and services offerings. Enable and activate partners through enablement, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Generate partner-sourced net-new sales pipeline and revenue Own the top cloud security focused channel partner relationships, including multi-level connections leveraging Datadog’s senior Product Management, Technical and Sales leadership Who You Are: 5+ years of partner-facing, q
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role The AI Outcomes Manager is DevRev's unified post-sales owner — bringing Customer Success and Customer Support together into a single role. Instead of handoffs between siloed teams, you own accounts end-to end: resolving issues, driving adoption, managing escalations, and making sure customers extract measurable value from what they bought. You manage each account by its health and needs — proactively spotting risk and opportunity — rather than by whether a given interaction is labelled "support" or "success." AI is your multiplier, not a tool you use on the side. Our AI agent handles first-line triage, ticket classification, routing, knowledge retrieval, and deflection — so you can focus on what AI can't do: complex judgment, strategic enablement, relationship building, and driving outcomes. You'll be measured not just by what you do directly, but by how well you leverage AI to scale across a full portfolio. What you'll own Your portfolio — a book of enterprise and growth accounts under single, accountable ownership. The model protects depth over volume. The customer relationship, end-to-end Own accounts from implementation and go-live through adoption, renewal health, and expansion. Be the customer's
MongoDB is seeking a Senior Financial Analyst to grow our GTM FP&A team. You will be responsible for financial planning, forecasting, reporting, and partnering with the business to drive decision-making and resource planning. The Senior Analyst is expected to make significant contributions to the success of MongoDB by working with executives and team leaders to evaluate, plan, execute, and measure strategic business initiatives. This position requires an adaptable self-starter who is able to work comfortably and communicate clearly with stakeholders across the organization, takes tasks from start to finish and someone who enjoys working in a fast-paced, challenging environment. This will be a hybrid role in our Dublin or Cork office for two days per week, reporting to management in NYC. Responsibilities: Business Partnering: Quickly establish positive relationships and become a key advisor for your GTM partners across the Sales Development, Sales Enablement, Sales Acceleration, and Sales Operations departments allowing you to build a solid understanding of business drivers and ensuring alignment with company objectives Forecasting: Build and maintain detailed financial and operating models to support your stakeholders in all aspects of their budgets and forecasts including headcount planning and resource optimization Analyzing: Conduct ad-hoc analyses and build financial models to guide leaders toward efficient operating strategies, resource allocation, and investments in GTM initiatives Reporting: Support financial month-end close activities, including headcount reconciliations, accrual reviews, and budget vs. actuals analysis and financial reporting Operational Effectiveness: Improve and scale business, operational, and financial processes understood by all key stakeholders, including standardizing and automating reports and improving how we leverage internal systems and tools What You'll Need: Bachelor’s Degree; finance, business or economics preferred 3-5 ye
About Bolna Bolna is Voice AI infrastructure built for India - and now for the world. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don’t have to. We’re a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast. This Role As an Enterprise Lead , you will own the success of Bolna’s largest and most strategic enterprise deployments. You will lead a team of Forward Deployed Engineers (FDEs), ensuring enterprise customers move from business problem → deployment → measurable outcomes. You’ll work closely with CXOs and senior stakeholders on the customer side while partnering with Bolna’s Product, Engineering, and Business teams internally. This is a high-ownership role. You will be expected to bring structure to complex enterprise problems, drive execution through your team, and ensure that deployments are not just launched - but successful. You’ll operate at the intersection of enterprise delivery, customer success, technology, and business . What You’ll Do Lead and manage a team of FDEs , setting clear priorities, driving execution, and maintaining a high bar for customer delivery. Own the end-to-end success of strategic enterprise deployments - from scoping and solution design to launch, adoption, and expansion. Work directly with enterprise stakeholders and CXOs to understand business objectives, define success metrics, and communicate progress. Translate complex business requirements into clear execution plans across FDE, Product, and Engineering teams. Review deployment strategies, solution architecture, agent performance, and customer outcomes to ensure quality and scalability. Identify risks and bottlenecks early and drive cross-functional teams toward resolution. Build repeatable enterprise deployment playbooks, processes, and best practices . Analyze customer a
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together in one organization to accomplish this. In pursuit of this mission, our OpenAI for Government team helps customers understand how to leverage and deploy our highly capable AI products across their organizations. The team comprises Sales, Solutions, Support, Marketing, and Partnerships professionals who collaborate to create valuable solutions and bring AI to as many users as possible. About the role Our OpenAI for Government team has a unique mission to help government customers understand the transformative impact that highly capable AI models can have on their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and a value-driven approach tailored to state and local government customers. This Account Director will own a portfolio of strategic state and local government accounts. The ideal candidate brings deep knowledge of the state and local government landscape, established relationships with government leaders, and a track record of driving technology adoption within complex public sector organizations. You’ll lead key opportunities through the entire sales cycle, from pipeline development through close. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role requires regular travel to engage customers, partners, and industry stakeholders. This role is based in Washington, DC, or San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a focused set of key accounts, developing and executing comprehensive account plans Lead state and local government customers through their AI adoption jour
Location(s): US (remote), Boston (hybrid), or New York (hybrid) - EST preferred Bready* to make a change? Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Retail organization at Toast is focused on building foundational technology to support a rapidly expanding vertical. We emphasize early learnings and remain closely aligned with our customers, engaging in frequent conversations with our initial retail partners to understand their needs, pain points, and feature requests. This direct feedback loop allows us to rapidly iterate and ensures we are building the right product for the market. As one of the fastest-growing verticals at Toast, we offer an opportunity to have a significant impact on the company's future growth. We’re looking for engineers to help make our product work for our largest customers. Think large grocery stores and your favorite local convenience store chain. With their larger scale bring additional needs for integrations and backoffice tools, beyond what the platform offers today. This team works closely with customers — expect to visit stores and talk directly with operators to deeply understand their workflows. About this roll* (Responsibilities) Work closely with engineering and product leads to identify high-impact opportunities in the domain Plan, scope, and prototype solutions from design to rollout. You need to think about each feature as a whole, not just the side of the stack you work in Make technical decisions and recommendations that will lay the foundation for the future of our retail platform Stay in tune with customer needs by hearing direct customer feedback and staying abreast of industry trends Deploy AI-native experiences that delight our customers, powered by Toast IQ. Do you have the right ingredients*? (Requirements) Growth mindset with an emphasis on learning
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