About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role The AI Outcomes Manager is DevRev's unified post-sales owner — bringing Customer Success and Customer Support together into a single role. Instead of handoffs between siloed teams, you own accounts end-to end: resolving issues, driving adoption, managing escalations, and making sure customers extract measurable value from what they bought. You manage each account by its health and needs — proactively spotting risk and opportunity — rather than by whether a given interaction is labelled "support" or "success." AI is your multiplier, not a tool you use on the side. Our AI agent handles first-line triage, ticket classification, routing, knowledge retrieval, and deflection — so you can focus on what AI can't do: complex judgment, strategic enablement, relationship building, and driving outcomes. You'll be measured not just by what you do directly, but by how well you leverage AI to scale across a full portfolio. What you'll own Your portfolio — a book of enterprise and growth accounts under single, accountable ownership. The model protects depth over volume. The customer relationship, end-to-end Own accounts from implementation and go-live through adoption, renewal health, and expansion. Be the customer's
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MongoDB is seeking a Senior Financial Analyst to grow our GTM FP&A team. You will be responsible for financial planning, forecasting, reporting, and partnering with the business to drive decision-making and resource planning. The Senior Analyst is expected to make significant contributions to the success of MongoDB by working with executives and team leaders to evaluate, plan, execute, and measure strategic business initiatives. This position requires an adaptable self-starter who is able to work comfortably and communicate clearly with stakeholders across the organization, takes tasks from start to finish and someone who enjoys working in a fast-paced, challenging environment. This will be a hybrid role in our Dublin or Cork office for two days per week, reporting to management in NYC. Responsibilities: Business Partnering: Quickly establish positive relationships and become a key advisor for your GTM partners across the Sales Development, Sales Enablement, Sales Acceleration, and Sales Operations departments allowing you to build a solid understanding of business drivers and ensuring alignment with company objectives Forecasting: Build and maintain detailed financial and operating models to support your stakeholders in all aspects of their budgets and forecasts including headcount planning and resource optimization Analyzing: Conduct ad-hoc analyses and build financial models to guide leaders toward efficient operating strategies, resource allocation, and investments in GTM initiatives Reporting: Support financial month-end close activities, including headcount reconciliations, accrual reviews, and budget vs. actuals analysis and financial reporting Operational Effectiveness: Improve and scale business, operational, and financial processes understood by all key stakeholders, including standardizing and automating reports and improving how we leverage internal systems and tools What You'll Need: Bachelor’s Degree; finance, business or economics preferred 3-5 ye
About Bolna Bolna is Voice AI infrastructure built for India - and now for the world. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don’t have to. We’re a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast. This Role As an Enterprise Lead , you will own the success of Bolna’s largest and most strategic enterprise deployments. You will lead a team of Forward Deployed Engineers (FDEs), ensuring enterprise customers move from business problem → deployment → measurable outcomes. You’ll work closely with CXOs and senior stakeholders on the customer side while partnering with Bolna’s Product, Engineering, and Business teams internally. This is a high-ownership role. You will be expected to bring structure to complex enterprise problems, drive execution through your team, and ensure that deployments are not just launched - but successful. You’ll operate at the intersection of enterprise delivery, customer success, technology, and business . What You’ll Do Lead and manage a team of FDEs , setting clear priorities, driving execution, and maintaining a high bar for customer delivery. Own the end-to-end success of strategic enterprise deployments - from scoping and solution design to launch, adoption, and expansion. Work directly with enterprise stakeholders and CXOs to understand business objectives, define success metrics, and communicate progress. Translate complex business requirements into clear execution plans across FDE, Product, and Engineering teams. Review deployment strategies, solution architecture, agent performance, and customer outcomes to ensure quality and scalability. Identify risks and bottlenecks early and drive cross-functional teams toward resolution. Build repeatable enterprise deployment playbooks, processes, and best practices . Analyze customer a
Location(s): US (remote), Boston (hybrid), or New York (hybrid) - EST preferred Bready* to make a change? Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Retail organization at Toast is focused on building foundational technology to support a rapidly expanding vertical. We emphasize early learnings and remain closely aligned with our customers, engaging in frequent conversations with our initial retail partners to understand their needs, pain points, and feature requests. This direct feedback loop allows us to rapidly iterate and ensures we are building the right product for the market. As one of the fastest-growing verticals at Toast, we offer an opportunity to have a significant impact on the company's future growth. We’re looking for engineers to help make our product work for our largest customers. Think large grocery stores and your favorite local convenience store chain. With their larger scale bring additional needs for integrations and backoffice tools, beyond what the platform offers today. This team works closely with customers — expect to visit stores and talk directly with operators to deeply understand their workflows. About this roll* (Responsibilities) Work closely with engineering and product leads to identify high-impact opportunities in the domain Plan, scope, and prototype solutions from design to rollout. You need to think about each feature as a whole, not just the side of the stack you work in Make technical decisions and recommendations that will lay the foundation for the future of our retail platform Stay in tune with customer needs by hearing direct customer feedback and staying abreast of industry trends Deploy AI-native experiences that delight our customers, powered by Toast IQ. Do you have the right ingredients*? (Requirements) Growth mindset with an emphasis on learning
Location(s): US (remote), Boston (hybrid), or New York (hybrid) - EST preferred Bready* to make a change? Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Retail organization at Toast is focused on building foundational technology to support a rapidly expanding vertical. We emphasize early learnings and remain closely aligned with our customers, engaging in frequent conversations with our initial retail partners to understand their needs, pain points, and feature requests. This direct feedback loop allows us to rapidly iterate and ensures we are building the right product for the market. As one of the fastest-growing verticals at Toast, we offer an opportunity to have a significant impact on the company's future growth. We’re looking for engineers to help make our product work for our largest customers. Think large grocery stores and your favorite local convenience store chain. With their larger scale bring additional needs for integrations and back-office tools, beyond what the platform offers today. This team works closely with customers — expect to visit stores and talk directly with operators to deeply understand their workflows. About this roll* (Responsibilities) Design, build, deploy, and maintain highly resilient and scalable systems that are critical to our customers’ success Define and drive long-term technical architecture and strategy across the entire organization, aligning executive business goals with platform capabilities. Design solutions that anticipate and accommodate future needs while considering tradeoffs Effectively communicate technical direction Sponsor and mentor senior engineering talent (Staff and Senior Staff engineers) to grow the next generation of technical leaders across Toast. Act as a force multiplier in improving engineering productivity Diagnose performance bottlene
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we believe in simplifying the journey for our sellers and our customers. Our Deal Operations Team is the engine that drives this mission, partnering closely with Sales to structure, navigate, and close complex commercial contracts. Operating within the Quote-to-Cash team under the Finance Operations umbrella, we bridge the gap between policy integrity and deal velocity. We are looking for an experienced Operations professional who thrives in a dynamic SaaS environment. In this role, you will leverage your expertise in SaaS subscription structures to drive friction-free, seamless booking processes. At the same time, you will serve as a key gatekeeper, validating that all commercial structures map cleanly to Okta’s baseline corporate finance metrics. If you want to deeply analyze business friction points and collaborate across teams to build a more seamless, compliant operational blueprint, this is the role for you. In this role, your responsibilities included but are not limited to: Supports all commercial related activities including, but not limited to, deal structuring with deals under $100k, contract creation, pricing guidance, review approval, contract management and providing support to field sales for quoting purposes. Ensures deals are structured and processed efficiently and align to company policies. Reviews, interprets and confirms contract terms and conditions; works closely with finance and legal teams to ensure all c
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we believe in simplifying the journey for our sellers and our customers. Our Deal Operations Team is the engine that drives this mission, partnering closely with Sales to structure, navigate, and close complex commercial contracts. Operating within the Quote-to-Cash team under the Finance Operations umbrella, we bridge the gap between policy integrity and deal velocity. We are looking for an experienced Operations professional who thrives in a dynamic SaaS environment. In this role, you will leverage your expertise in SaaS subscription structures to drive friction-free, seamless booking processes. At the same time, you will serve as a key gatekeeper, validating that all commercial structures map cleanly to Okta’s baseline corporate finance metrics. If you want to deeply analyze business friction points and collaborate across teams to build a more seamless, compliant operational blueprint, this is the role for you. In this role, your responsibilities included but are not limited to: Supports all commercial related activities including, but not limited to, deal structuring with deals under $100k, contract creation, pricing guidance, review approval, contract management and providing support to field sales for quoting purposes. Ensures deals are structured and processed efficiently and align to company policies. Reviews, interprets and confirms contract terms and conditions; works closely with finance and legal teams to ensure all contract
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance met
MongoDB Professional Services' exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to cloud. Our consulting engagements ensure that our some of the most results-oriented and complex global organizations successfully deliver on their critical initiatives and get the best out of MongoDB. Help us take our business to the next level of excellence in delivery and governance. You will have abundant opportunities to significantly impact the growth of MongoDB and collaborate with a team of technologists, sales and delivery professionals who are among the best in their fields. This role will be based remotely in Taiwan Position Expectations Accountable for project planning and execution, customer experience, and ensuring MongoDB delivery meets committed scope and budget Employ project management excellence to navigate with agility the complex organizations of large enterprises, building mindshare to plan and execute programs likely to have ambiguous risks and challenges Maintain excellence of project governance with internal and customer stakeholders, managing day-to-day project planning and execution, project scope, expectations and risks, and ensuring timelines are met and quality results produced Lend support to pre-sale engagements to assist with scoping of solution and project scope definition Adopt and contribute to the continuous improvement of MongoDB's engagement and project delivery methodologies Confidently lead project meetings, owning meeting agenda and meeting outcomes Lead the management of scope, change controls, customer expectations and timelines Measures of Success Collaborate directly with customers and other internal teams to lead and deliver high-quality, reference-able engagements Of paramount importance is predictabilit
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will be the vital technical bridge between our innovative solutions and customer success, utilizing deep technical expertise to drive sales and deliver complex Professional Services across the ANZ. As a Technical Design Architect , you will work closely with Sales, Engineering, and Service teams, becoming a trusted advisor who scopes, sells, and implements strategic solutions for our customers' most challenging data infrastructure problems. Your mission is to translate business needs into powerful, real-world technical outcomes. WHAT YOU'LL DO Design and Deliver Strategic Solutions: Lead the technical scoping, design, and hands-on delivery of complex, large-scale Professional Services solutions, focusing on data migration, replication, and clustering for homogeneous and heterogeneous environments. Drive Pre- and Post-Sales Technical Strategy: Act as a high-level technical consultant to both internal sales teams and external customers, participating in customer evaluations and Proofs of Concept (POCs) to ensure our solutions meet future business continuity and disaster recovery requirements. Automate and Optimize Customer Environments: Develop and implement scripting and automation solutions (e.g., in Python or for APIs) to seamlessly integrate Pure Storage into a customer’s operational environment and streamline data migration and replication processes. Influence Technical Direction and Standards: Advise
The Team Manager - Customer Master will lead enterprise-wide Customer Master operations, governance, quality, compliance, and service delivery across multiple business units within a large conglomerate environment. The role is accountable for maintaining reliable, standardized, compliant, and business-ready customer master data to support customer onboarding, sales order processing, billing, taxation, credit management, statutory reporting, and enterprise analytics. The role holder will act as the Customer Master SME for SAP MDG/SAP SD processes, manage day-to-day Customer Master operations through SLA-based service delivery, drive data quality and cleansing initiatives, and partner with Sales, Commercial, Finance, Credit Control, Taxation, Digital and business leadership teams to improve customer data reliability and governance maturity. Source: Adani Group | Job ID: 54571
Perplexity is revolutionizing how companies get work done. We are seeking a Virtual Events Manager to build the channel that shows people what our products can do and teaches them how to use them. You will develop a deep working knowledge of our products, turn that knowledge into compelling live experiences, and own the programs that convert audiences into active users and qualified pipeline. This role has two sides. You are a charismatic host and product storyteller who can command a virtual room, and you are the operator who keeps every event on the rails. You will find and prepare the right experts from across Perplexity, work with Growth to build the audience, and measure whether each program produced a real business return. If you have a passion for understanding how things work, thrive in taking something complex and making it engaging, and want to build a world-class virtual events engine from the ground up, this role is for you. Responsibilities Know the product cold. Develop a deeper working knowledge of our products than anyone else in events, using new features as they ship, building the workflows yourself, and staying close to the teams that built them. Own virtual events end to end. Run the channel from program strategy and calendar planning through event briefs, speaker staffing, rehearsals, live production, follow-up, and retros. Build a reliable portfolio of onboarding programs, product launches, feature deep-dives, customer conversations, and use-case workshops. Bring the product to life. Host, moderate, present, and demonstrate the product live with energy and clarity. Turn complex capabilities into specific, accurate stories that audiences can understand and put to work. Find and prepare the right people. Build relationships across Product, Engineering, Research, Sales, Customer Success, Partnerships, and Marketing to identify the strongest speakers and subject-matter experts for each program. Brief them thoroughly, sharpen their stories, and make
About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks st
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? With the advent of AI, the nature of customer support has changed dramatically - as have the humans who provide it. Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious, fluent in AI tools and holds an extremely high bar not just for themselves, but for their teammates. As a Technical Support Specialist, you'll own complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most tricky investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. You'll use AI tools alongside your own expertise to handle complex cases effici
Great products grow when people experience their value firsthand. We are looking for a Field Marketing Manager to design and scale programs that turn in-person engagement into enterprise pipeline. You will manage a full range of third-party sponsorships and Perplexity-led field events that drive awareness, deepen relationships with senior buyers, and accelerate opportunities. You will join a small field marketing team as an equal partner, working together to divide the portfolio based on company priorities, capacity, geography, and each person's strengths. This is a hands-on role for someone who can set the strategy and execute every detail. You will work closely with Sales, Product Marketing, Growth, Partnerships, and Customer Success to identify the right audiences, build programs around their needs, and turn each event into measurable business impact. The ideal candidate is a field marketing generalist who is equally comfortable evaluating a sponsorship, building a regional plan, hosting an executive dinner, working a conference floor, and analyzing pipeline conversion afterward. You may bring deeper experience in sponsored events or owned programs, but you should be ready to operate across both. Responsibilities Co-own the field marketing strategy. Work as an equal partner on a two-person field marketing team to build the portfolio around company priorities, target accounts, sales territories, product launches, and pipeline goals. Divide and conquer across programs while maintaining shared standards, visibility, and accountability. Turn field engagement into pipeline. Design every program around a clear audience, business objective, conversion path, and follow-up plan, from pre-event outreach through opportunity creation and deal acceleration. Own third-party event sponsorships. Evaluate conferences and sponsorship opportunities, recommend where Perplexity should invest, negotiate and activate packages, coordinate speakers and on-site presence, and build the pre
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