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Sales Operations Global Process Owner Jobs

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Explore current sales operations global process owner jobs. Use filters to narrow by work mode, employment type, experience and date posted.

CA
22 days ago

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: As a Senior Quality Assurance (QA) Analyst at Tide, you will play an important role in our first line of defense team ensuring both compliance and enhancing the sales performance of our products. Your expertise in risk management and compliance will help ensure that controls and policies are in place to mitigate risks, safeguarding our members and Business. A natural investigator, you will dive into cases to uncover root causes of defects, identify trends, and develop data-driven solutions. Your focus will be on reviewing and analyzing customer interactions, escalated cases, and operational processes across the UK, India, and Germany. By leveraging root cause and trend analyses, you will deliver action

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A
25 days ago

Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio. This role is based in our San Francisco or New York office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve People Leadership & Coaching: Coach, mentor, and develop a high-performing team of Enterprise CSMs through regular 1:1s, performance reviews, and career development planning while defining goals, KPIs, and success metrics. Executive Relationship Advisory: Build and nurture executive-level relationships with enterprise customers, serving as an escalation point, strategic advisor, and leader for executive business reviews. Program

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. The Technology Data and Intelligence (TDI) team at Okta is dedicated to boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role We are looking for a Senior Salesforce Product Analyst to join the TDI team and help scale our internal systems with a focus on security and reliability. You will leverage your deep knowledge of CPQ and Sales Cloud, covering everything from provisioning to case management, to partner with GTM teams and uncover data-driven efficiencies. In this role, your work will bridge the gap between business needs and technical solutions to drive operational success. Key Responsibilities: Requirements Gathering and Analysis: Work closely with business stakeholders to understand their requirements and challenges, translating them into detailed and actionable user stories. Conduct thorough analysis of existing proc

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OpenAI
📍 Paris• Full-time• Remote
27 days ago

About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software. We work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex. About the Role As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption. You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery. You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how

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OpenAI
📍 Munich• Full-time• Remote
27 days ago

About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software. We work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex. About the Role As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption. You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery. You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how

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Z
Zapier
📍 San Francisco• Full-time• Remote• $158.3K – $237.5K/yr
29 days ago

AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: September 21, 2026 Hi there! We're looking for a Finance Manager to be the dedicated finance partner for Zapier's marketing organization. This is a unique opportunity to own the full financial picture for one of the most strategically important spend areas at the company - headcount, budget, and channel investment while playing a key role in connecting marketing activity to pipeline and revenue outcomes. You'll report into the Head of GTM Finance and partner closely with marketing leadership, working closely with Sales FP&A and Corporate FP&A to establish a clean interlock between marketing, sales, and company level financials. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You This isn’t your first rodeo. You have 4-6+ years of accounting/finance-specific experience, with 2+ years of working with Marketing or GTM orgs. A background in Big 4 Accounting, Investment Banking, or Management Consulting with meaningful ownership of operating expense areas You're comfortable owning a budget end to end, including headcount, spend actuals, and purchase orders, and communicating variance clearly to non-finance stakeholders You have a strong grasp of channel-level marketing economics (pipeline generation vs. brand), cost per pipe, and how to connect spend to downstream pipeline and revenue outcomes You're comfortable with ambiguity - able to structure a loosely-defined problem yourself rather than needing it handed to you f

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CallRail
📍 Atlanta• Hybrid
1mo ago

The Position CallRail is looking for a r esults-focused and strategic Assistant Controller to join our Accounting & Finance team. Reporting to the Corporate Controller and working closely with our CFO, you will directly manage a team of 3 responsible for the full accounting function—including the financial close, tax, annual audit, and banking compliance—while driving cross-functional collaboration across the company. This is a high-impact role for an agile leader who thrives in a growth environment, seamlessly moving from high-level strategy to execution. You will maintain a rigorous accounting cycle while leveraging modern automation and AI technologies to streamline financial workflows and shorten the close cycle. Ideal Profile: Active CPA with 5–8 years of progressive accounting experience (including 3+ years managing a team) in a fast-paced, growth-oriented SaaS or technology company. What You'll Do Financial Close & Reporting: Lead the end-to-end close process for monthly, quarterly, and annual financials. Review journal entries, accruals, prepaids, and balance sheet reconciliations to ensure accuracy and GAAP compliance. Technical SaaS Accounting: Manage tech-sector accounting workflows, including complex software revenue recognition under ASC 606 (tiered pricing, usage-based models), deferral and amortization of sales commissions under ASC 340-40, R&D expense tracking, and stock-based compensation. Audit & Compliance: Manage the annual financial audit process and external auditor relationship, leveraging and directing internal team resources to complete audit schedules, technical documentation, and compliance requirements. Process Automation & AI: Identify and deploy AI-driven tools and intelligent software to automate routine reconciliations, accelerate transaction processing, and reduce total days-to-close. Team Leadership: Mentor and manage a team of 3 accounting professionals, driving operational excellence and modernizi

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Zscaler
📍 City Of London Corporation
1mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Technical Success Manager to join our team. This is a remote role based in the UK role, reporting to the Manager of Technical Success Management in the Customer Success Organization department. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption. What you'll do (Role Expectations) Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions Provide technic

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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Ads is one of the fastest-growing commerce media businesses in the industry, connecting brands to a high-intent, on-the-move audience across Lyft's rider and driver networks. With proprietary first-party data spanning millions of rides and real-world consumer journeys, Lyft Ads offers advertisers a unique combination of targeting, context, and measurement that traditional platforms cannot replicate. We are building the future of mobility media — and we are looking for exceptional talent to help lead that charge. We are seeking a strategic, highly cross-functional leader to join Lyft Ads as our Sr. Product Marketing Manager for Programmatic Ad Solutions. This is a unique and high-impact role at the intersection of programmatic advertising, revenue partnership development, and go-to-market strategy. You will own three interconnected pillars that are core to Lyft Ads' growth: building our programmatic and Audience Extension business, managing key channel and demand partners, and developing the packaging and pricing strategy that powers our sales organization. This role requires a rare blend of strategic thinking, commercial acumen, and operational execution. You will work closely with Product, Data Science, Sales, and external partners to define how Lyft Ads goes to market — both on-platform and off — and to ensure we are positioned to win against competitors in the rapidly evolving commerce media landscape. Responsibilities: Programmatic Strategy & Audience Extension Go-to-Market Own the end-to-end strategy and go-to-market for Lyft Ads' programmatic business, with a primary focus on Audience Extension solutions that extend Lyft's first-party data and targeting capabilities beyond the app. Develop compelling narratives, positioning frameworks, and packaging structures that clearly articulate L

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Ads is one of the fastest-growing commerce media businesses in the industry, connecting brands to a high-intent, on-the-move audience across Lyft's rider and driver networks. With proprietary first-party data spanning millions of rides and real-world consumer journeys, Lyft Ads offers advertisers a unique combination of targeting, context, and measurement that traditional platforms cannot replicate. We are building the future of mobility media — and we are looking for exceptional talent to help lead that charge. We are seeking a strategic, highly cross-functional leader to join Lyft Ads as our Sr. Product Marketing Manager for Programmatic Ad Solutions. This is a unique and high-impact role at the intersection of programmatic advertising, revenue partnership development, and go-to-market strategy. You will own three interconnected pillars that are core to Lyft Ads' growth: building our programmatic and Audience Extension business, managing key channel and demand partners, and developing the packaging and pricing strategy that powers our sales organization. This role requires a rare blend of strategic thinking, commercial acumen, and operational execution. You will work closely with Product, Data Science, Sales, and external partners to define how Lyft Ads goes to market — both on-platform and off — and to ensure we are positioned to win against competitors in the rapidly evolving commerce media landscape. Responsibilities: Programmatic Strategy & Audience Extension Go-to-Market Own the end-to-end strategy and go-to-market for Lyft Ads' programmatic business, with a primary focus on Audience Extension solutions that extend Lyft's first-party data and targeting capabilities beyond the app. Develop compelling narratives, positioning frameworks, and packaging structures that clearly articulate L

DU
1mo ago

About The Team DoorDash for Business is building the premier corporate dining and benefits platform—helping companies of all sizes feed their teams through industry-leading products and meal programs. Our mission is to become the go-to solution for executives, administrators, and employees who need seamless, high-quality food programs at work. We move fast, operate with an ownership mindset, and are growing new product lines to better serve our corporate customers. Merchant success is core to that mission. When merchants have a clear, fast, and high-quality path from interest to live, our products work better for everyone—customers, Dashers, and the merchants themselves. About The Role As Associate Manager, Merchant Onboarding and Experience on the DoorDash for Business team, you will own how merchants get onto our programs and how they feel while they do it. You will be the lead for onboarding process design, execution quality, and merchant experience—turning a complex, multi-step journey into something that is faster, clearer, and consistently excellent. Your responsibilities will range from strategic (mapping the end-to-end onboarding journey, setting the operating model, and aligning Product, Ops, Sales, and Support on what “great” looks like) to operational (diagnosing drop-off, tightening handoffs, building playbooks, and using data and automation to remove friction). You will bring a systems mindset: every broken step is a process to redesign, every merchant complaint is a signal, and every manual workaround is a candidate for a better workflow. You will report into the DoorDash for Business Merchant Experience team. You’re excited about this opportunity because you will be driving… Onboarding Process Ownership Own the end-to-end merchant onboarding journey—from first intake through go-live. Map the current-state workflow, identify bottlenecks and failure points, and redesign the process so merchants get live faster with fewer drop-offs, fewer handoffs, and c

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Eve
📍 United States• Remote• $100K – $135K/yr
1mo ago

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. What You Will Accomplish: Plan and execute customer-facing in-person events including lunch-and-learns, executive briefings, and other field programs that bring our content and product story to life while driving pipeline and accelerating deals, end to end from strategy and budget through logistics and follow-up Design and run regional ABM programs that target key accounts with tailored, high-touch experiences Partner closely with the Content / Product Marketing/Sales/ Customer Success teams to adapt and localize messaging, collateral, and narratives for field programs Build a content point-of-view for field programs: know what story needs to be told to which audience, and in what format, at each event or campaign Manage event and

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Eve
📍 United States• Remote• $226K – $265K/yr
1mo ago

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. The Role We're hiring a Staff Analytics Engineer to own Eve's go-to-market data model and set the standard the rest of the analytics engineering team works inside. The number of people asking the data a question is growing faster than the business, and the business is doubling. Today the same question can produce different answers depending on who asks and which tool they open. Your job is to make every core GTM metric resolve to one governed definition: pipeline generated, funnel conversion, CAC, win rate, sales cycle length, ARR and bookings, modeled in the warehouse and semantic layer from HubSpot, DealHub, Apollo, and Clay rather than inside those tools. As the Staff engineer, GTM is your domain but not your limit. You'll own

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Snowflake
📍 Menlo Park• Full-time• Remote• $110K – $143.8K/yr
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ABOUT THE TEAM: We exist to improve Product leaders’ understanding and decision-making on how to profitably grow the business. Our North Star is to increase workload contribution margin dollars above the current forecast by serving as an objective, full-stack business partner. We do this by measuring key metrics, inferring actionable insights, catalyzing strategic decisions, and accelerating operational efficiency across Product, Engineering, and Sales. ABOUT THE ROLE: This is a high-visibility role that sits at the intersection of product strategy and financial analysis, giving you a unique vantage point to influence how we scale our business. This is a finance role embedded within product organizations. You’ll be asked to think like an investor or financial analyst first and use technical tools to accelerate your work. We aren't looking for someone to just execute tasks and pull data; we need a partner who can navigate ambiguity, drive workstreams, and anticipate the next steps. This role is best for proactive problem-solvers with business intuition and a high level of curiosity. You will work on critical projects and collaborate with executives to turn complex data into decisive action. WHAT YOU WILL DO: Develop & Maintain Financial Models: Build and iterate on finan

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About the Team: DoorDash for Business is an exciting new arm of the DoorDash platform, focusing on providing meals solutions to companies. We're building and scaling new ways to delight our corporate customers, by leveraging the DoorDash platform and focusing on the white-glove experience. The Catering Concierge team is specifically focused on working with our largest catering customers — helping them find the right restaurants, plan menus, and manage their orders end to end, free of charge. About the Role: As a Catering Concierge Specialist, you'll be the dedicated point of contact for our highest-touch catering customers. You'll take a customer's event details — headcount, budget, dietary needs, occasion — and turn them into a curated menu and a fully coordinated order, working directly with restaurants and support specialists to make sure everything lands exactly as requested. You'll also help shape and improve the Concierge experience itself as we scale this service across new markets and customer segments. You're excited about this opportunity because you will… Own the customer relationship from intake through delivery, anticipating needs and catching issues before they become problems. Recommend restaurants and build custom menus tailored to each customer's use case, headcount, and dietary requirements. Collaborate with restaurants and Dashers to ensure large, complex orders are prepared and delivered correctly and on time — including going onsite when needed. Work cross-functionally with Sales, Post-Sales/CSM, and Support teams to route customers to the right experience and flag expansion opportunities. Help build and refine the operating processes behind Concierge as the program grows, with the opportunity to take on more strategic work as the program matures. Your responsibilities as part of your scope include but are not limited to: Respond to Concierge intake requests (via form, email, or Slack) within 24 business hours with curated restaurant and menu re

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