Sales Operations Lead Jobs

Position Overview: The Senior Customer Success Manager is a highly commercial minded and motivated individual that c oordinates successful end to end customer lifecycle management to ensure long-term satisfaction, accelerated net retention, NPS, product usage and referrals. The Senior Customer Success Manager is a naturally, collaborative individual who thrives in a customer focused environment and has had proven success in partnering directly with leaders of large multi-national companies in solving their governance challenges using our product offerings. Key Responsibilities Seamless project management through all phases of the customer relationship, including managing the users of Brianloop's applications; the Board Directors and Corporate Executives. Remain in constant contact with the customer to evaluate satisfaction and proactively identify upcoming needs, including identifying expansion of use of Brianloop's products and services to then be passed to the Expansion Sales team. Provide an excellent customer experience for all accounts, by anticipating and resolving customer issues and maintaining customer accounts/systems in a manner that exceeds customer expectations. Coordinate with technical personnel as needed to meet customer needs, while managing customer expectations to prevent overload or missed deadlines. Provide customer feedback on solutions in order to assist in continuous improvement of the Diligent products Ability to successfully manage multiple clients and products in an organized and meticulous manner Ability to step in and assist with Director, Customer Success responsibilities when needed to assist the team and to report up to the management Act as liaison between multiple internal teams (services, sales operations, marketing, and sales) Assist in coaching, mentoring, and talent development of the broader Customer Success team. Required Experience/Skills 5 - 7 years of experi

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Event & Experiences Manager will help shape and support the planning, execution, and operational excellence of D&B’s owned event portfolio. The position partners closely with the Senior Manager, Events & Experiences to deliver high-touch experiences that drive customer engagement, executive relationships, and business outcomes. Essential Key Responsibilities Support the planning and execution of D&B's owned event portfolio, including executive roundtables, Customer Advisory Boards, executive dinners, hosted experiences, internal leadership events, and webinars. Partner with the Senior Manager, Events & Experiences to operationalize event strategies that support customer engagement, executive relationships, client retention, and commercial priorities. Manage end-to-end event operations including registration, attendee communications, production coordination, logistics, venue management, speaker management, budget tracking, and onsite execution. Partner with Marketing Operations, Analytics, and Sales Operations teams to support lead management, campaign tracking, reporting, and event-to-pipeline visibility. Build, maintain, and optimize registration workflows, attendee journeys, event templates, reporting dashboards, surveys, and post-event measurement frameworks. Support webinar and virtual event operations including platform administration, spea

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are seeking a Senior Deal Desk Analyst to join the Deal Desk team within our Revenue Operations function. This is a high-impact, high-visibility role at the center of how we structure, price, and close business globally — partnering with Sales, Finance, Legal, and Product to turn deals into signed revenue. You will lead the quote-to-contract execution cycle for our global sales team while helping build the systems, processes, and playbooks that scale a world-class Deal Desk. As the organization continues through a period of rapid growth, we are looking for someone who wants to shape the function rather than inherit it — bringing structure to ambiguity, modernizing how deals get done, and raising the bar for commercial excellence. This position reports to the Senior Manager, Global Deal Desk, and is preferably based in a hybrid capacity out of our San Francisco headquarters, working standard US business hours. What you will do Deal Management — Own the day-to-day deal review and closing process end to end, including deal approvals, deal structuring, and quote configuration within Vercel CPQ, ensuring every deal is executed accurately and on time. Commercialization & Execution — Drive deal execution in close partnership with Finance, Legal, GTM, Partnerships, Product, and Pricing. Design, build, and continuously optimize the sales and deal processes that bring new pricing, packaging, and product launches to market. Trusted Advisor — Serve as the subject-matter expert for the Sales organization, providing deal guidance and oper

Role Description Dropbox is entering an exciting new chapter in how we support, retain, and grow our customers. As part of our evolving go-to-market strategy, Customer Experience & Success (CXS) will assume ownership of commercial renewals, creating a unique opportunity to rethink how we drive customer retention and long-term recurring revenue. We're looking for an experienced strategy and operations leader to help shape Dropbox's retention strategy, modernize our renewal operating model, and build the capabilities that enable customers to realize ongoing value from Dropbox. As the Renewals Strategy Principal Program Manager , you'll lead the strategy, operating model, and execution behind this transformation. You'll partner closely with Customer Success, Sales, Revenue Operations, Finance, Product, Legal, and Engineering to develop retention strategies, design scalable programs, and build the playbooks, operating rhythms, and automation that enable Customer Success to successfully own a significant renewal business. This is a builder role for someone who thrives in ambiguity, enjoys designing scalable business capabilities, and is passionate about leveraging AI, automation, and data to improve customer retention and operational excellence. You'll identify new opportunities to reduce churn, increase customer engagement, simplify workflows, and drive measurable business outcomes while helping establish Customer Success as a world-class retention organization. Over time, you'll help shape Dropbox's long-term customer lifecycle strategy, evolving our approach to customer retention across direct, channel, and self-serve motions. Responsibilities Lead Dropbox's retention strategy for commercial customers, identifying opportunities to improve customer outcomes and recurring revenue. Develop scalable retention programs, renewal strategies, and customer lifecycle initiatives that increase customer health, product adoption, and renewal rates. Partner with Customer Succes

We’re looking for a collaborative go-getter who gets excited about winning as a team and helping others succeed . You will be part of our small AMER Deal Desk team under the F inance organization . This means you’ll have the opportunity to help create the groundwork for the future success of the team . The Deal Desk works closely with partners in Sales, Revenue Accounting, Legal, and Sales Operation s to close deals that are good for both Asana and our customers . We are experts on our internal processes and requirements and advisors to the sales team on their deals, both from a process and a negotiation perspective . It is our responsibility to relay information and educate our part ners on those processes as well as the specific deals we are involved with . We are obsessed with process improvement in order to help Asana continue to g row, scale, and succeed . This role is based in our San Francisc o office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesday s . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Own the relationship with several sales teams as the primary point person for deal-related questions . Educate the sales team on internal processes and deal negotiation strategies . Identify areas for process improvement and lead projects that help Asana scale effectively . Build strong cross-functional relationships with partner teams, acting as a trusted advisor to identify where support is needed in a deal . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . 4+ years of experience in a deal desk, finance, contracts, sales operations, or revenu

Reporting to the Chief Accounting Officer, the Head of Revenue Accounting and Order-to-Cash will serve as a strategic thought partner to executive leadership and key cross-functional stakeholders, with end-to-end responsibility for the strategy, governance, operating model, and performance of MongoDB’s revenue accounting and order-to-cash ecosystem. This is a rare opportunity to shape the revenue infrastructure of a high-growth, publicly traded technology company as it scales. This leader will oversee Revenue Accounting Operations, Technical Revenue Accounting, and Order-to-Cash, and serve as the company’s senior authority on ASC 606 and U.S. GAAP revenue recognition in a business defined by consumption-based and hybrid cloud commercial models. They will advise on complex, non-standard arrangements and partner across Sales, Sales Operations, Deal Strategy, Legal, Product, FP&A, and IT to strengthen the broader quote-to-cash ecosystem and support scalable growth through strong controls, sound judgment, efficient processes, and modern systems. This is a high-impact, hands-on leadership role with responsibility for building and developing a global organization while driving transformation across people, process, and systems. The role will modernize infrastructure, automation, and controllership, translate complex accounting matters into clear business decisions for senior leadership and external auditors, and help shape a disciplined, scalable roadmap for MongoDB’s next phase of growth. We are looking to speak to candidates who are based in San Francisco, CA or Palo Alto, CA for our hybrid working model. Key Responsibilities Set the strategic vision and operating model for Revenue Accounting Operations, Technical Revenue, and Order-to-Cash—building the maturity, scalability, and rigor needed to support MongoDB's next stage of growth; Lead and develop senior leaders across the function, with accountability for organizational design, location strategy, talent develop

Job Requisition ID # 26WD101495 Position Overview Autodesk's GTM Tech organization is hiring a Senior Principal Product Manager to own the strategy, vision, and execution of Pipeline Management, Forecasting, and AI-Powered Sales Productivity. These capabilities will support our global sales force with proactive and predictive insights, productivity improvements, and a deep understanding of their customers. This is a senior individual contributor role reporting to the Group Product Manager. Your stakeholder surface extends up to VP level across the CRO organization, Global Forecasting Leadership, Sales Leadership and Sales Operations, and the Salesforce and Clari platform teams. You will own the forecasting and pipeline management experiences end to end that is used by 2,500 sellers, managers, and executives worldwide. You will also define what comes next: an AI-assisted approach to forecasting and pipeline guidance that sellers trust enough to act on. Responsibilities Own the product vision and multi-quarter roadmap for forecasting and pipeline management across Enterprise, Mid-Market, Strategic, and Territory segments, aligned to Autodesk's GTM strategy Define and prioritize scalable capabilities: pipeline creation, coverage, quality, and health; opportunity inspection and prioritization; commit, best-

About the Team DoorDash’s growing Accounting team supports a rapidly evolving marketplace business and offers opportunities to build new processes and develop your career. We’re looking for a Revenue Accounting Manager to strengthen our revenue accounting operations and help our processes scale with the business. About the Role You will report to the Senior Revenue Accounting Manager on our Revenue Accounting team and lead a small team of full-time accountants and outsourced or contract resources. You will own assigned revenue accounting areas, lead the related close activities, and partner across teams to support new products and improve accounting processes. You’re excited about this opportunity because you will… Own the monthly close for assigned revenue accounting areas, overseeing journal entries, account reconciliations, variance analysis, and management reporting to deliver complete, accurate, and timely financial results in accordance with U.S. GAAP and internal policies. Maintain and enhance SOX controls for assigned revenue processes, ensure supporting documentation is complete, and coordinate responses to internal and external audit requests. Manage and develop the team, set priorities, review deliverables, and resolve close issues, escalating significant accounting judgments, risks, or delays to the Senior Revenue Accounting Manager. Partner with Technical Accounting, Finance, Legal, Data & Engineering, Sales Operations, Accounts Receivable, Accounts Payable, and business owners to implement accounting requirements and drive improvements to policies, processes, and systems. Lead process improvements and automation initiatives, including applying AI tools to tasks such as manual journal entries, reconciliations and variance analysis, to reduce manual work and improve the accuracy and efficiency of monthly and quarterly closes. Investigate discrepancies in automated and scripted revenue entries, partnering with Revenue Data to identify root causes, dri

This Sr Data Analyst will join our analytics org within the Executive Insights team, which is responsible for synthesizing revenue and operational data from across the company to measure the trajectory and overall health of the business. You will work closely with partner teams in Analytics, FP&A, Accounting, Cloud Billing, and Sales Operations to not only drive alignment on business performance narratives, but also to drive company wide transparency and data democratization for company key metrics. Data pipelines, visualizations, root cause analyses, and deep dives generated by this team routinely empower MongoDB’s executive team to make data-informed decisions. This is a high visibility role that offers exposure to senior leadership via the team’s support of the office of the CFO. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities Deep dive on performance metrics from across the company to surface drivers of business growth to enable data-driven decision making at the executive level Produce insights to answer requests ahead of critical reporting periods, including earnings and investor days Partner with the rest of the team to own the end-to-end delivery of recurring consumption and revenue reports (weekly, monthly, and quarterly) ensuring they're accurate, timely, and trusted by stakeholders Proactively identify and fix data quality issues, broken pipelines, or reporting discrepancies Document metric definitions, report logic, and data lineage Skills & Attributes The ideal candidate excels equally in data wrangling, pipelining, and storytelling, and shares a passion for automation and continuous process improvement 4+ years in an analyst, data, or BI role with meaningful ownership of key business metrics reporting Strong SQL skills; comfortable writing and optimizing queries against large-scale warehouses (Trino, BigQuery, or similar) Working proficiency in Python for data transformation,

Senior TPRM Consultant (Partner Engagements) Location: 1540 Broadway, New York, NY 10036 Department: Corporate Controllership – Third-Party Risk Management (TPRM) Reports to: Director of Third-Party Risk Governance & Awareness Position Summary: The Senior TPRM Consultant is responsible for supporting the development and management of the TPRM Program framework, specifically for the sales partner ecosystem (e.g., solution partners, system integrators, resellers and distributors). This role sits at the intersection of risk management, sales, legal, and sales operations — and requires someone who can independently drive risk conversations forward , not simply administer a process. Success in this role depends on your ability to lead — setting the agenda, holding partners and internal stakeholders accountable to timelines, and driving issues to closure. The role supports the design, maintenance, and enforcement of TPRM policy, standards, and governance. In close partnership with risk domain leads and cross-functional stakeholders, this role helps advance program maturity, support regulatory alignment, and strengthen third-party risk practices across the enterprise. Key Responsibilities: Manage the TPRM governance committees, including preparing materials and strategizing focused agendas that drive risk identification, mitigation, and oversight. Set the TPRM governance framework by defining roles and responsibilities to ensure appropriate oversight of third-party engagements and manage associated risks; and enhancing risk treatment / risk acceptance processes. Determine and establish program metrics, including key performance and risk indicators (KPIs/KRIs) to enable effective oversight of the TPRM program. Maintain TPRM policies, procedures, and governance documentation to reflect regulatory changes and evolving industry standar

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Essential Functions: Legal Support for Commercial Matters: Represent nCino in drafting, negotiating, and interpreting commercial contracts, including master agreements for subscription services, amendments to customer contracts, professional services statements of work and change orders, data protection agreements, and nondisclosure agreements Work with other legal team members and sales, accounting, and sales operations teams on deal structures and terms Work with lead commercial attorney on a variety of projects including playbook drafting, process improvements, and template updates Work with subject matter experts for topics such as security, data privacy, AI, intellectual property, and product teams as needed for contract negotiation Explain nCino’s legal position to internal teams and in customer calls and emails Support the resolution of commercial contract disputes, including analyzing contractual rights and obligations and drafting correspondence in response to customer claims Other Legal Support as Needed: Draft, review, and negotiate other contracts, including vendor contracts and partnership agreements Ensure contracts are in line with company policies and comply with applicable laws and regulations Support internal team and corporate projects and work groups, providing the legal point of view to advance priorities Identify potential legal risks in partnership with the team and recommend appropriate strategies to mitigate them Qualifications: Juris Doctor (J.D.) degree from an ABA accredited law school and be a member in good standing 2+ years of relevant experience in a law firm and/or in-house legal department, with a firm understanding of contract law Excellent analytical, problem-solving, and decision-making skills Adaptability to

The Senior Technical Accountant owns some of Coder’s most complex accounting work, with a particular focus on technical revenue accounting, equity accounting, consolidated financial reporting, and quarterly Board and investor reporting. You’ll help us reach well-supported accounting conclusions, strengthen our policies, and bring rigor to areas that carry the most judgment and complexity. Reporting to the Controller, you’ll work closely with FP&A, Legal, Sales Operations, Product, Corporate Accounting, and our external auditors. You’ll lead key technical accounting workstreams, own Controllership’s external reporting deliverables, and help shape a broader technical accounting function as Coder grows across markets and legal entities. What you’ll do here Own the technical accounting analysis for complex revenue arrangements, including contract modifications, variable consideration, new product offerings, SSP considerations, and other non-routine transactions. Research and document accounting positions for complex transactions, translating FASB ASC guidance into clear, well-supported conclusions. Draft, maintain, and evolve Coder’s ASC 606 revenue recognition policy memo and related revenue playbook as our business, products, and contract structures change. Partner with Corporate Accounting on complex revenue matters that affect period-end reporting, helping ensure technical conclusions are applied consistently. Advise Finance, Legal, Sales Operations, and Product on the accounting implications of business decisions, contract structures, and new go-to-market offerings. Prepare and review quarterly stock-based compensation accounting, including journal entries, disclosures, and variance analysis. Prepare group financial statements, including consolidation and entity-level reporting, with consideration for a multinational legal entity structure. Own the preparation of Controllership’s quarterly reporting for the Board and investors, including financial results, key

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev's Partnership and Tech Alliances team is scaling a growing portfolio of strategic partnerships across a tiered partner model. We are looking for an owner to bring structure, rigor, and repeatability to how we build and run partner programs. What you'll do Design partner programs across our tiered partner portfolio - joint GTM programs, co-sell and marketplace motions, competency/certification programs, and enablement initiatives. Own program execution end-to-end: build the plan, coordinate stakeholders across partner and internal teams, track milestones, and drive to outcomes. Build the operational backbone - partner tracking, program dashboards, cadences, reporting, and process - so the team runs with rigor and visibility. Translate partnership strategy into structured, measurable programs with clear owners, timelines, and success metrics. Maintain the source-of-truth view of partner program status, priorities, and results for leadership What you'll bring 5 to 10 years of experience in program management, strategy & operations, or sales operations - ideally in SaaS, cloud, or AI. A builder's mindset: you create programs and processes where none exist and make them repeatable. Stro

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Program Manager for the Legal Engineering organization, you will be joining Harvey's Legal Engineering organization to drive the operational infrastructure that enables one of the company's fastest-growing GTM functions to scale effectively. The Legal Engineering team partners directly with the world's leading law firms and professional services providers to deploy AI-powered solutions, and this role ensures that the programs, processes, and systems underpinning the team operate with rigor and consistency. You will partner with Legal Engineering managers, Sales Operations, Product, and leadership to translate strategic priorities into executable programs that drive measurable outcomes. It is a rare opportunity to build program management from the ground up within

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Role The Director, Event Partnerships (Sponsorship) will own the development and execution of Snowflake's exhibitorship sales and partner engagement strategy, leading a high-performing team to deliver world-class partner event experiences that drive awareness, pipeline impact and community engagement. This includes partner sponsorships, activations and programs at the following key Snowflake-led flagship events: Snowflake Summit, Snowflake World Tours, and the Data for Breakfast series. What You'll Do Own Regional & Global Event Strategy: Lead end-to-end partner experiences, sponsorships, and logistics for flagship regional and global events across NOAM and LATAM as well as set guidelines for international counterparts. Oversee engagement for major annual programs (averaging 500+ partners per year), partner executive activations, and hospitality/ancillary events. Drive Prospectus, Revenue & Sales Operations: Design, price, and launch annual Partner Sponsorship Packages and Promotional Opportunity prospectuses. Partner with finance and leadership to set revenue targets, manage forecasting, handle custom requests, and scale recurring annual partnership revenue. Understand – and report on – buyer journey, industry trends, white space sales opportunities, and