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Sales Operations Lead Jobs

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Explore current sales operations lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

AU
21 days ago

Job Summary The Sulwhasoo Brand Marketing Specialist role supports business growth and strategic decision-making through data-driven analysis, market intelligence, and corporate strategy development. The position works closely with Sales, Demand Planning, Marketing, Brand teams, and HQ to monitor business performance, identify growth opportunities, and ensure alignment between regional and global objectives. The role is responsible for analyzing sales performance, tracking key business metrics, managing market and competitive intelligence, and providing strategic insights that drive channel expansion, business planning, and operational excellence across North America. The ideal candidate will need to be fluent in both English and Korean. Principal Accountabilities 1. Business Strategy & Performance Analysis Consolidate sales forecasts and business inputs with Demand Planning and Sales teams to ensure alignment with monthly net sales targets. Manage SKU portfolios and coordinate updates across departments to maintain operational efficiency. Monitor and report key performance indicators (KPIs) on a weekly basis. Conduct weekly and monthly sales performance analysis, including sell-in and sell-through performance. Generate actionable business insights through regular data analysis and reporting. Monitor monthly P&L performance and identify business risks and improvement opportunities. Conduct market and competitor analysis to support channel expansion and retailer growth strategies 2. Market Intelligence Conduct ongoing and ad hoc market research to identify trends, opportunities, and risks within the U.S. beauty market. Manage and analyze third-party market intelligence resources, including Circana and Profitero. Provide consumer, category, and competitive insights to support brand growth and business decision-making. Partner with Brand and Marketing teams to develop data-driven strategies and recommendations. 3. Global Corporate Strate

SAPExcelPower BI
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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. International expansion is a critical growth engine for Toast's future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. As we gain market share, we are increasing our upmarket product investment into Mid Market (MM). Our goal is to be able to win and retain larger and more complex restaurant and hospitality operators. As part of this team’s mission you will get close to customers to fully understand the nuances of each of their unique needs, to ensure your contributions are making a meaningful impact to their business. As a Senior Engineer you will be responsible for delivering these features from start to finish, ensuring code quality, high technical architectural standards and high quality products. A day in the life (Responsibilities) Design, build and maintain high performing, flexible, and scalable solutions that help restaurants operate their business effectively Ship features end-to-end, from design through rollout, monitoring for success and iterating based on real-world use Be an awesome teammate who's all in on collaboration and collective success Collaborate closely with Product, Design and Engineering stakeholders Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. Mentor less experienced engineers and up-level the team through design reviews, constructive feedback, and agent-assisted engineering practices What you'll need to thrive (Requirements) 5+ years of backend/full-stack experience, delivering products that drive impact Ability to read and integrate with frontend applications; showing curiosity to work a

javareactpostgresql
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Sigmoid
📍 Bengaluru• Full-time
1mo ago

Role Title: Key Account Manager Job Description As a Key Account Manager , we are looking for passionate individuals who can maintain and enhance existing client relationships through cross-selling and up-selling our services, while also creating new business opportunities wherever possible. Key Responsibilities The Key Account Manager should be able to: Develop a good understanding of customers' needs, their industry, competitors, and market pressures, and incorporate these insights into compelling value propositions. Communicate effectively and build strong relationships with decision-makers at every level, earning their trust and becoming a valued advisor on business, technology, and operational challenges. Open new buyer relationships and create new revenue streams within customer organizations by identifying contacts and initiating discussions. Conduct Quarterly Business Reviews (QBRs), understand customer challenges, ensure customer satisfaction (CSAT), and partner with delivery managers and technical teams to maintain a seamless client relationship. Forecast revenue and resource requirements for customer engagements in a timely manner to ensure a superior customer experience. Spearhead pitches and new business development initiatives within the assigned portfolio. Write proposals and manage deals through to contract closure. Maintain close oversight of all work in progress. Manage and grow Fortune 1000 (F1000) accounts. Exposure to the BFSI (Banking, Financial Services, and Insurance) domain would be an added advantage. Skills and Qualifications Positive attitude, quick thinker, and strong problem-solver with the flexibility and resilience to operate independently in high-pressure situations. Strong interpersonal skills and excellent written and verbal communication in English. Prior successful experience in sales/account management within enterprise software services. Experience in Analytics & Big Data services would be an added advantage. Strong solutio

aigorust
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The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog. PSAs are domain experts who partner with Field teams on complex customer use cases across pre- and post-sales engagements and scale their impact by producing reusable collateral, including reference architectures, technical guides, and enablement assets. By feeding real-world customer insights back to Datadog Product teams, PSAs help influence product roadmaps while accelerating adoption, usage, and long-term customer success. Datadog's Service Management suite — spanning App Builder, Incident Management, Event Management, Workflow Automation, and On-Call — helps enterprises detect, triage, and resolve operational issues faster while automating the manual toil around incident response. As a Product Solutions Architect, you will partner closely with Datadog customers and the Service Management product team to design architectures, implement best practices, and drive adoption of App Builder, Incident Management, Event Management, Workflow Automation, and On-Call across customer environments. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Serve as the in-house subject matter expert for Datadog's Service Management products — App Builder, Incident Management, Event Management, Workflow Automation, and On-Call Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting Service Management, including designing on-call escalation policies, incident response workflows, event correlation pipelines, and custom internal tools with App Builder Create high-impact technical collateral, including reference architectures, technical guides, cookbooks, and documentation to enable Field teams and the broader customer community

javascripttypescriptpython
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Harvey
📍 Germany• Full-time• Remote
2mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective. Similar to how Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targete

REMOTEai
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Jamf
📍 Eau Claire• Full-time• From $64.3K/yr
2mo ago

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf At Jamf, we empower people to be their best selves and do their best work. As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers leveraging the Jamf platform to manage and secure Apple devices at scale. You will own the customer relationship across your book of business, driving engagement and value realization while partnering cross-functionally to support long-term retention and growth. You will collaborate closely with the broader account team, including Sales and Technical counterparts, to deliver unified customer value and achieve strategic outcomes. This highly visible, customer-facing role requires a blend of strategic thinking, relationship management, technical fluency in the Apple ecosystem, and expertise in the SaaS customer lifecycle. This role emphasizes consistency, execution quality, and proactive customer engagement across a defined book of business. This is a hybrid position available to individuals residing in the Minneapolis,MN Austin, TX and Eau Claire,WI metro areas. While the role is primarily hybrid, you may be asked to work occasionally from the Jamf office or a local collaborative workspace alongside other Jamf team members for key events or important in-person engagements. Please note that we are only able to consider applicants who are currently based in the Minneapolis,MN, Austin Tx and Eau Claire,WI metro areas. #LI-Hybrid Wh

restaigo
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FEQ327R226 Mission The Solutions Architect (Lakebase) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region. Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product. They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives. The Solutions Architect (Lakebase) is paired with an Account Executive aligned to a given product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that clients make an informed decision as they decide to adopt the product-line in a meaningful way. The Lakebase product-line requires the following core technical competencies: 10+ years of transactional database (OLTP) expertise across engineering, product development, administration, and pre-sales, with a proven track record of designing and delivering client-facing solutions. Credibility in influencing OLTP products with the market insight needed to shape and prioritize roadmap capabilities. Experience architecting solutions that integrate transactional data systems within broader Big Data, Lakehouse, and AI ecosystems. Infrastructure, platform and administration expertise around disaster recovery, high availability, backup and recovery, scale-out methods, identity and

pythonsqlaws
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Jamf
📍 Sydney• Full-time
4mo ago

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers leveraging the Jamf platform to manage and secure Apple devices at scale. You will own the customer relationship across your book of business, driving engagement and value realization while partnering cross-functionally to support long-term retention and growth. You will collaborate closely with the broader account team, including Sales and Technical counterparts, to deliver unified customer value and achieve strategic outcomes. This highly visible, customer-facing role requires a blend of strategic thinking, relationship management, technical fluency in the Apple ecosystem, and expertise in the SaaS customer lifecycle. This role emphasizes consistency, execution quality, and proactive customer engagement across a defined book of business. This role is offered as hybrid, with the expectation to be in the office (156 Clarence Street Level 5. Sydney, NSW 2000) 3 days per week. We are only able to accept applications for those based in Australia and have sponsorship to live and work in Australia. # LI -Hybrid What you can expect to do in this role: Serve as the primary post-sale point of contact for assigned accounts, acting as a trusted advisor on Apple device management and security. Build and maintain executive-level and

restaigo
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S
1 day ago

Work Flexibility: Field-based Summary : The role combines clinical case support, advanced robotic technology, and customer-facing technical expertise. You’ll help surgeons and hospital teams use Stryker’s MAKO technology effectively, supporting precise implant placement while contributing to successful account launches and an excellent customer experience. What you will do Support new account launches by partnering with dealer representatives and Stryker Sales, Marketing, and Service teams. Train surgeons and operating room staff on MAKO applications, equipment, and instruments to support precise implant placement. Prepare pre-operative CT scans using proprietary software and assist surgeons with implant planning, sizing, positioning, and preparation for procedures. Provide on-site clinical product support and case coverage during MAKO surgical procedures. Coordinate with hospital Radiology and IT departments to complete installation and use of the DICOM image transfer utility. Maintain assigned MAKO equipment, instruments, implants, and disposable inventories in partnership with local sales representatives. Resolve customer product issues promptly and communicate customer feedback and system issues through Stryker’s regulatory processes. Support product demonstrations, customer visits, regulatory registration activities, clinical approvals, ongoing training, and required MAKO recertification. What you will need Required University degree. Minimum 2 years of relevant professional experience. Ability to travel up to 80% as required for customer support, case coverage, training, and product demonstrations. Preferred Previous experience providing clinical or technical support in surgical, medical technology, o

TG
8 days ago

Based in the Sun Day Red office in San Clemente, the Specialist Collections and New Accounts serves as a key partner in supporting Sun Day Red's growth through customer onboarding, credit administration, and customer master data governance. This role is responsible for ensuring domestic and international customer accounts are established and maintained in alignment with company policies, compliance requirements, and credit standards. Working cross-functionally with Sales, Finance, Tax, Customer Service, and Supply Chain, the Specialist drives operational excellence, mitigates risk, and supports a seamless customer experience. Essential Functions and Key Responsibilities: Manage the onboarding and setup of domestic and international customers, distributors, and business partners. Maintain customer master data and account information within ERP and related business systems. Review customer applications, financial information, trade references, and credit reports to support credit decisions and risk management. Support international account administration, compliance requirements, and credit reviews. Verify tax, resale, and regulatory documentation to ensure compliance and data integrity. Prepare and maintain reporting related to customer onboarding, credit administration, and operational performance. Drive process improvements that enhance efficiency, accuracy, and scalability. Knowledge and Skills Requirements: Knowledge of commercial credit principles, customer onboarding, and risk assessment. Strong analytical, organizational, and problem-solving skills. Excellent attention to detail and commitment to accuracy. Proficiency in Microsoft Excel and business systems. Strong written and verbal communication skills. Ability to collaborate effectively across multiple departments. Demonstr

Excelaccountingfinance
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New Relic
📍 Arlington• $95K – $119K/yr
10 days ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a GTM AI Engineer, you will contribute to our "Revenue Velocity" engine. You won't just be managing tools; you will identify operational friction and help build the AI-powered infrastructure that allows our Sales (SLG), Expansion, and PLG teams to focus on high-value selling. You will help build and maintain the stack that converts product signals into automated sales actions. What you'll do Systems & Automations: Assist in building and maintaining the systems that power our opportunity management, sales handoffs, forecasting, and post-sales workflows. Process Optimization: Spot gaps, solve edge cases, and ensure the funnel, from first meeting to renewal, runs smoothly and intelligently. AI-Native Automation: Deploy automations that surface "next-best actions," trigger timely follow-ups, and improve deal velocity using Clay , Boomi, Claude and Gemini . Data Hygiene & Enrichment: Execute routine data hygiene and enrichment workflows across CRM records, ensuring data accuracy and completeness. Workflow Testing & Monitoring: Test, monitor, and troubleshoot automated GTM workflows to identify edge cases and minimize operational drag. Cross-Functional Collaboration: Work side-by-side with Sales, Accounts, and Marketing teams to translate operational needs into technical solutions. Stack Evolution: Help connect disparate GTM tools into a cohesive stack and continuously improve that stack as we scale. Execution: Turn high-level GTM goals into reliable,

sqlaisalesforce
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Stripe
📍 South San Francisco
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Pricing Strategy team is part of Stripe's Product Marketing organization and is responsible for how Stripe prices its products. Our work is highly cross-functional and we partner closely with Product Management, Finance, and Sales to tackle some of Stripe's most visible and commercially impactful decisions. We're looking for someone who can blend financial analysis, strategic thinking, stakeholder engagement, and operational rigor to help us price new products and evaluate their pricing performance as the products evolve. What you’ll do You will support the development and execution of pricing and packaging strategies across Stripe’s existing and upcoming products. Working at the intersection of Product development, Go-to-Market, and financial planning, you will analyze pricing questions, develop recommendations, and help cross-functional teams move from insight to execution. You will also play an important role in strengthening how the Pricing Strategy team operates - bringing structure and consistency to recurring processes, improving visibility into the team’s work, and identifying opportunities to help the team scale and increase impact. Responsibilities Build an understanding of the value Stripe’s products deliver to users and how they compare with relevant alternatives Drive alignment across Finance, Legal, Product, and Go-to-Market stakeholders on pricing proposals and bring them to execution Leverage internal and research dat

sqlaifinance
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Natera
📍 San Carlos• $123.4K – $185.2K/yr
1mo ago

POSITION SUMMARY Works closely with Senior Manager to ensure company, department, and team goals are met. PRIMARY RESPONSIBILITIES • Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA) • Engages in future planning and scales employees and equipment appropriately • Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates • Monitors the quality control/assurance programs, test results, and equipment (if applicable) • Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement) • Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary. • Refines current lab process through continuous improvement projects. • Oversees team specific lab operation. • Go-to person when senior manager is not present; go-to person for knowledge of process and product. • Responsible for seamless transition of automation and test improvement/additions into production workflow • Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary • Supports Supervisors in close out of NCRs. • Responsible for the initiation and close out of CAPAs in a timely manner. • Ensures departmental lab compliance for regulatory bodies • Ensures tests are being completed according to approved procedures. • Maintains an organized, safe and efficient work area for the team at all times. • Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support. • Handles employee issues: complaints, disciplinary actions, etc. Collaborates with Senior Manager and/or Human Resources to resolve issues. • Explains (as much as possible) reasoning behind instructions/processes given/changes that are made. If necessary, explains to team why certain ideas cannot be implem

Excelhuman resources
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Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. At A Glance The Account Planning & Success (APS) team is a vital part of our Media business. We oversee the operational planning and execution of digital ad campaigns, focusing on client satisfaction and campaign success. Our collaborative spirit drives us to partner closely with Sales, clients, and other supporting teams to ensure campaigns are planned and executed flawlessly, consistently exceeding expectations. As a Manager, Account Planning & Success, you own accurate, on-time execution across your book of business. Where You'll Be Location: Charlotte Metro Area (Fort Mill, SC) | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Office address: 1101 Red Ventures Dr Fort Mill, SC 29707 What You’ll Do Campaign Management & Execution Build and revise media plans within SLA, ensuring every plan is accurate and deliverable before it reaches a client. Validate inventory feasibility before every plan goes out the door, flagging gaps early rather than after a plan is already live. Handle day-to-day changes, optimizations, and maintenance of media plans. Maintain media plans in the Order Management System for accurate invoicing and revenue booking. Process insertion order changes and ensure all stakeholders are aligned on campaign tactics and expectations. Collaborate with AdOps, Performance, and internal teams to ensure flawless execution — delivering on time, mitigating revenue risk, and meeting or exceeding KPIs. Align on cl

salesforceCRM
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RH
1mo ago

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. At A Glance The Account Planning & Success (APS) team is a vital part of our Media business. We oversee the operational planning and execution of digital ad campaigns, focusing on client satisfaction and campaign success. Our collaborative spirit drives us to partner closely with Sales, clients, and other supporting teams to ensure campaigns are planned and executed flawlessly, consistently exceeding expectations. As a Manager, Account Planning & Success, you own accurate, on-time execution across your book of business. Where You'll Be Location: New York City | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Office address: 250 Park Ave South New York, NY 10003 What You’ll Do Campaign Management & Execution Build and revise media plans within SLA, ensuring every plan is accurate and deliverable before it reaches a client. Validate inventory feasibility before every plan goes out the door, flagging gaps early rather than after a plan is already live. Handle day-to-day changes, optimizations, and maintenance of media plans. Maintain media plans in the Order Management System for accurate invoicing and revenue booking. Process insertion order changes and ensure all stakeholders are aligned on campaign tactics and expectations. Collaborate with AdOps, Performance, and internal teams to ensure flawless execution — delivering on time, mitigating revenue risk, and meeting or exceeding KPIs. Align on client monthly billing requi

salesforceCRM
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