Security It Support Engineer Jobs

CPI Security, in Charlotte, NC, is seeking a Full Stack Software Engineer to be part of our growing IT organization. This is an exciting, hands-on delivery opportunity to implement a broad range of key solutions and help lead our growing IT organization, architecting, designing and developing custom web, mobile, Salesforce, and cloud applications. The successful candidate will have strong technical, problem solving, critical thinking, and communication skills. He/She will also want to influence and guide architectural decisions and impact on the overall direction of the App Delivery group. This is an on-site position that will collaborate and grow within the experience Software team at our HQ in Charlotte, NC. Key Responsibilities Perform full stack engineering on both cloud and on prem systems: design, develop, and unit test applications from the UI/UX, business rules, integration, and data layers Maintain and troubleshoot internal SQL projects and existing Integrate and customize third-party PaaS services and applications Create, build, and release definitions to support and improve CI/CD workflows Participate in Scrum activities including planning, estimating, standups, and retrospectives Collaborate with IT team and business stakeholders at all levels on project delivery Documentation of technical designs and knowledge base content Job Requirements/Experience 6+ years with CPI’s core technologies and development frameworks: C#, ASP.NET MVC, Web API, ADO.NET, some ORM (EF, NHibernate, Dapper, etc.) - .NET Core Angular, JavaScript, jQuery, HTML, and CSS RabbitMQ or other message brokers T-SQL and database design (normalization, indexing, query optimization) Development and publishing of private Nuget packages Strong Experience with SQL development and design Experience with Apex or Salesforce Development is a plus but not required 2+ years of hands-on Scrum experience Expertise with design patterns and SOLID principles Experience with high scale archit

*Max Notice period: 30 Days **Work Location: Bengaluru or Chennai 8+ years of demonstrated experience in implementation, support, or upgrade of Oracle HCM suite of products with at-least 3 years Implementation, support or upgrade experience on Oracle SaaS HCM Products – Core HR, Absence, Payroll, Workforce Compensation, Learning, Recruitment, Talent Management and knowledge on Oracle Integration Cloud. Hands-on Configuration experience on: HCM Extracts, HCM Data Loader (HDL), Payroll Batch Loader (PBL), Workflow, BI Publisher, Fast Formula, Personalization and PL/SQL Should have good knowledge on Fusion Cloud architecture, setup manager and activities. Has hands-on functional/product and technical experience; and worked with L1/L2/L3 level support; and/or equivalent knowledge. Ability to relate the product functionality to business processes, and thus offer implementation advice to business stakeholders on how to meet their various business scenarios. Should have the ability to read and decipher software Log and Trace files, as well as act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis. Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts. Conduct training and knowledge sessions. Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations. Knowledge on Security setup. Experience in one of the following areas is seen as an advantage: XML, Java, J2EE and Oracle ADF and/or SOA and Web Services Other: Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with business users and follows through on all assignments and takes ow

CPI Security is seeking an experienced Genesys Cloud Engineer to serve as the technical owner for our Genesys Cloud CX environment, with a strong focus on outbound dialer strategy, administration, performance and optimization. This role helps strengthen internal platform ownership, improve contact center productivity and support the technology that helps CPI protect what matters most. This full-time role is based in-office, in our headquarters in Charlotte, North Carolina. In this role, you will partner with contact center leadership, Salesforce and business application teams, analytics, IT, carriers and vendors to translate business goals into reliable Genesys Cloud solutions. You will support outbound campaigns, inbound routing, Architect flows, integrations, reporting, workforce engagement and emerging AI-enabled capabilities. What You’ll Do Own the configuration, administration, monitoring and optimization of Genesys Cloud outbound dialing capabilities. Design and maintain outbound campaigns, contact lists, campaign sequences, dialing modes, schedules, callable time sets, queue assignments, wrap-up mappings and attempt controls. Monitor dialer performance and recommend improvements based on contact rates, abandonment, utilization, answer patterns, queue conditions and business priorities. Partner with Salesforce and business stakeholders to support daily calling plans, customer data dependencies, campaign priorities and agent workflows. Troubleshoot campaign execution, contact list errors, dialing behavior, carrier responses, routing issues and agent delivery concerns. Maintain compliance-related dialer settings, including calling windows, attempt limits, suppression controls and audit documentation in partnership with Legal and Compliance. Administer Genesys Cloud users, roles, permissions, queues, skills, wrap-up codes, divisions, telephony settings and platform integrations. Build and support Genesys Architect flows, ACD routing, skills-based routing, s

*Max notice period - 30 Days Technical Skills: Customize and extend Oracle Fusion modules. Experience on development of SaaS extensions using Oracle Visual Builder Cloud Service (VBCS) or Application Composer, Process Cloud Service (PCS) Knowledge on Oracle Financial Modules AP, GL- Familiar with tables, API's and interfaces. Should have expertise in Oracle Fusion Cloud tools such as FBDI, ADFdi, Application Security, Workflows, BPM Workflows, Page Customizations & Extensions, FSR, BI Publisher, OTBI, Alerts etc. Understanding of REST services Understanding on Oracle Cloud Infrastructure, Architecture and Network Topology Understand how to integrate multiple systems with Oracle Fusion using various integration patterns and technologies and OIC Basic skills in Shell scripting Additional knowledge on APEX. Expertise in SQL, PLSQL, Oracle Reports, WEBADI, Oracle Workflow, XML Publisher, and Oracle Application Framework. Expertise in Oracle Forms would be an added advantage Expertise in Github, CICD, Automation Testing would be an added advantage Good debugging skills using above mentioned technical tools. Should have experience in development/support/implementation of CEMLIs. Functional Skills Should have understanding of high-level functionalities of following modules General Ledger Payables Assets Expenses Procurement Soft Skills Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience. Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.

We have Pega Product Engineer requirements for the below modules: Pega – Payments Smart Investigate PEGA – KYC/CLM Pega - ACDD Pega – Payments Smart Investigate Education · Degree, Post graduate in Computer Science or related field (or equivalent industry experience) Experience · 8-12 years of experience in Pega and Pega Certified Product Engineer · Pega Lead Product Engineer playing upto Architect/ CSSA or LSA Certification is highly desirable · Understanding of large and complex code bases, including design techniques · Experience in defining Business Processes using Pega platform for payment investigations · System design and implementation, Experience in Integration Services of PRPC – Rule-Connects/Services, developing activities, PRPC User Interface development and implementation of Declarative Processing features Technical Skills · Experience in Pega Smart Investigate 8.X Experience is mandatory · The candidates will act as a Smart Investigate SME for the bank from Pega Platform perspective · Good understanding and experience in Client Server applications, Digital applications and Business Functions · Should have knowledge on API and JSON to support REST Integration · Should have good understanding of KAFKA Topics and Data flows Functional Skills · Experience in Banking, Financial and Fintech experience in an enterprise environment preferred · Experience in following best Coding, Security, Unit testing and Documentation standards and practices · Experience in Agile methodol

About the Team DoorDash is one of the world's most trusted on-demand logistics platforms. The Global Safety and Security team exists to keep it that way, protecting our people, property, operations, brand, and reputation across all our markets. We manage risk and create value through agility, technology, and a people-first approach. Our DoorDash, Deliveroo, and Wolt brands now span more than 40 countries, dozens of offices, and tens of thousands of employees. Protective Services focuses specifically on the safety of our executives, their families, and the operations that support them. Its detection engineering function brings together enterprise, marketplace, open-source, and physical security signals to identify threats that do not fit within a traditional SOC boundary. This role builds the detection capabilities that turn those signals into timely, actionable information for Protective Services. About the Role We are hiring a Senior Detection Engineer to build and improve the technical capabilities Protective Services uses to identify threats to protected individuals. You will develop detections, pipelines, enrichment, and automation across enterprise security telemetry, marketplace signals, open-source information, and physical security systems. This detection problem extends beyond conventional cybersecurity alerts. Relevant indicators may appear across identities, endpoints, cloud environments, support interactions, marketplace activity, access-control events, or unstructured online content. You will determine how to combine those signals, distinguish meaningful escalation from noise, and directly investigate resulting activity alongside Protective Services partners. That proximity to active cases grounds engineering decisions in real investigative needs and reveals opportunities to improve fidelity, automate friction, and reduce time to action. This is a hands-on security engineering role. You will work in code, queries, data pipelines, detection repositories,

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Network Engineer to join our IT Infrastructure & Network Engineering Team. This individual will report into our Senior Manager of IT Infrastructure & Network Engineering and is responsible for the design, implementation, security, and ongoing support of the company’s network infrastructure. This role partners closely with other IT team members to ensure reliable, scalable, and secure connectivity across corporate offices, fulfillment centers, and cloud environments. In a growing, mid-sized business environment, the Network Engineer will take a hands-on approach, contributing across networking, security, voice, and infrastructure operations while serving as an escalation point for complex technical issues. If you’re passionate about solving technical challenges, delivering exceptional service, and collaborating across teams while taking ownership of your work, we’d love to hear from you! This is a remote position open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington . While this role is fully remote, there is a strong preference for the selected individual to live within reasonable proximity to our headquarters in Melville, NY , or one of our fulfillment centers in Atlanta, GA ;&n

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary The Senior Software Engineer will manage, support, and customize SonicWall's Oracle Agile PLM platform and support its modernization toward Oracle Fusion Cloud PLM. Beyond core PLM, this role owns EDI and system-to-system integrations between Oracle and other enterprise systems — ERP, CRM, the data platform, and external/partner systems — and contributes to SonicWall's agentic AI initiatives by building AI-assisted automations within the PLM and integration landscape. This is a hands-on, full-stack engineering role with a high degree of autonomy, operating within our established delivery, change, and security processes. The ideal candidate can operate and extend the PLM platform, deliver robust Oracle-to-external integrations, and apply modern AI tooling to reduce manual effort and accelerate product and transactional data flows across the enterprise. Key Responsibilities PLM platform: Manage, support, and customize Oracle Agile PLM (Product Collaboration, PQM, PG&C), and support the roadmap toward Oracle Fusion Cloud PLM. Deliver product changes: Interface with users to de

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Sao Paulo for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all can

GAQ125R25 As Head of Corporate Engineering, you will be responsible for Enterprise engineering and operations globally. You will be responsible for building and managing a highly technical enterprise engineering team, developing first principled-based strategies, and enabling strong enterprise security. Key responsibilities include engineering, securing and optimizing cloud infrastructure, Identity and Access Management, Endpoints, Collaboration tools, and ensuring compliance with SOX, PCI DSS, and FedRAMP compliance. The Head of Corporate Engineering will work closely with R&D on managing engineering tools like Jira, Confluence, and GitHub, driving efficient adoption and integration. Strong technical and influencing leadership principles coupled with the ability to manage a complex, scaling, and fast-moving enterprise environment are essential. This role reports directly to the Vice President, Infrastructure and Operations Responsibilities: In this influential role, you will be responsible for: Securing the Enterprise: Working closely with Enterprise Security organization to harden and secure our cloud environments, secret management, collaboration tools, endpoints, SaaS environments, IAM tools, and more. Success measured in continuous improvement of our enterprise security hardening standards Building and Scaling our Cloud Infrastructure : Your team will be responsible for establishing and implementing enterprise cloud infrastructure including establishing Infrastructure Provisioning, SRE services, 24/7 on-call support, Infra as Code, observability, and more. In addition, you will be responsible for managing cloud budgets, vendor management, and establishing cost optimization initiatives. Success is measured in increased developer velocity while securing & scaling the cloud infrastructure Engineering Tooling : Partner closely with R&D teams to establish policies, configurations, run-books, SLAs, hardening, scalability and availability of engineer

About the Team OpenAI’s Client Platform Engineering team builds and operates the platforms that make employee devices secure, reliable, and easy to use. Our work spans device posture and trust, onboarding, application delivery, operating-system updates, fleet telemetry, and employee-facing remediation. We partner with Security, IT, Research, Applied, and specialized engineering teams to reduce friction while protecting OpenAI’s systems and data. About the Role As a Client Platform Engineer , You will build and own agentic solutions that automate OAI fleet operations and reduce employee friction, with measurable outcomes and reliability. You will develop first-party software, integrate commercial and open-source tools, and own changes from design and testing through deployment and production operations. Your work will improve security, reliability, and the employee experience. We’re looking for people who are passionate about automation, endpoint security, and building scalable solutions that improve employee experience. You should have deep experience securing and managing Linux fleets at scale, with strong software engineering skills to automate security controls and fleet operations across environments with different compliance requirements. Your problem-solving mindset and attention to detail will be key to success in this role. In this role, you will: Build the platforms that help employees do their best work on devices they can trust. Own the design, development, deployment, and operation of secure Linux endpoint management systems across environments with different compliance requirements. Create magical employee experiences by building agentic workflows with OpenAI products and models that use fleet telemetry to anticipate issues, guide remediation, and design friction out of everyday work. Make new hires productive from day one, using OpenAI products to simplify device setup, software delivery, and onboarding support. Build secure, reliable workflows with sc

We are looking to speak to candidates who are based in Sydney for our hybrid working model. Required Experience building and maintaining complex mission-critical production database systems (RDBMS or NoSQL). Coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc. Experience working with APIs and using it to integrate with 3rd party technologies and software in the areas of security and fraud, big data analytics and AI, healthcare, content management, IoT, database performance monitoring and management; financial services, healthcare services, telco etc. Solid hands-on experience with systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting Experience analyzing and troubleshooting issues holistically, from the application tier through the database, down to storage Troubleshooting experience with TCP/IP networking stack on OS and Hypervisor Experience using or administering one or more cloud services stacks such as AWS, Azure or GCP Hands-on experience with administering and troubleshooting NAS, SAN, local storage, multi-pathing Experience building solutions involving application workloads and use cases. Preferred Experience using or managing MongoDB preferred Experience in one or more programming languages developing applications using a NoSQL or SQL database. Strong understanding of authentication systems such as LDAP, Kerberos, AD Experience using distributed version control systems, and in particular git Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators. Experience in working software product teams, and familiarity with product release processes from planning to release. Success Measures In 3 months, you’ll have gained a deep understanding of MongoDB and its partner ecosystem. You will complete New Hire Training. In 6 months, you will be comfortable working frontline w

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Software Engineer - Systems Integration We are seeking a highly motivated Integration Engineer to design, develop, test, and maintain scalable integrations between critical enterprise systems like Oracle ERP, Salesforce, Snowflake, Agile PLM, etc. The ideal candidate will have 5+ years of hands-on experience with systems and data integration across a variety of platforms and protocols. Responsibilities: Design, implement, and maintain robust, scalable integration workflows between critical enterprise systems supporting Finance, Sales, Marketing, HR, Engineering, IT, etc Partner with Business and IT stakeholders to implement integration capabilities, data transformations and enrichment, error handling, re-startability, and system monitoring Monitor integration jobs for performance and errors; perform troubleshooting and issue resolution Continuously monitor and address optimization opportunities toward simplification and efficacy Assist with security and compliance requirements related to data handling, including secure file transfers and encryption practices Implement and support real-time and batch integrations Develop and maintain integration documentation, including system diagrams, field

MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Services Engineers in the Infrastructure team are skilled in automation, backup, performance, and security that underpins mission-critical deployments at scale. In addition engineers within the team have specialisations in advanced technology areas such as Search, Vector Search, auto-embedding, event-driven and agentic workloads. Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to achieve exceptional results for our customers. We are looking to speak to candidates who are based in Sydney for our hybrid working model. The standard work week post ramping will be Sunday - Thursday every week. With three days in office. Why MongoDB is a fantastic place to work and build your career Be a part of the company that’s reinventing the database, passionate about innovation and speed Enjoy a fun, inspiring culture that is engineering focused Work with exceptionally talented people around the globe Learn, contribute, and make an impact on the product and community Cool things you’ll do MongoDB, the developer data platform and AI platform of choice for modern applications, is on a mission to change the way people think about databases. As they build intelligent, data-driven experiences on our platform, our customers naturally encounter questions and challenges about how our approach to data and databases fits their specific use cases and architectural needs. In Technical Services, it’s our job to guide these people, helping them design, operate, and optimize their solutions so they can succeed with MongoDB. You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an e

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We're looking for a Workato/Boomi Integration Engineer to build and support enterprise automation, with a focus on Legal systems integration (CLM, e-signature, matter management, compliance). You'll work across iPaaS, APIs, and AI/agentic tooling (Workato Genie, AI Skills, MCP servers) to connect Legal and other business systems. Responsibilities: Design and build Recipes and process automations across multiple systems, including AI-powered workflows using Workato Genie and MCP servers. Build and support AI Agents (Genies) for Legal and business-process automation, including prompt design and IDP for unstructured Legal content (contracts, filings). Design and manage secure API endpoints (REST/SOAP) and SFTP connections; build ETL/data-sync pipelines across formats (JSON, XML, CSV, EDI). Deploy and manage On-Premises Agents (OPA) for secure, behind-firewall connectivity. Maintain platform environments and security (RBAC, SSO, versioning); monitor jobs and troubleshoot failures. Build employee-facing tools (Workbot/ChatOps, Workflow/AgentX Apps, Slack integrations) with human-in-the-loop steps. Integrate business applications (CRM, HR, Finance, LMS, Legal, Budget & Forecast) via Boomi, with emphasis on Legal, Financial, and Supply Chain integrations. Write and optimize SQL/PL-SQL and custom scripts (Java/Groovy/JavaScript/Python); manage code via Git/GitHub; provide production support and on-call as needed. Partner with Legal, Compliance, and IT stakeholders to gather requirements and translate them into working integrations. Experience: 6–8 years of integration/automation experience, with hands-on Workato and Boomi. 4–6 years building and managing APIs (API Gateway, OAuth/SAML/JWT) and SFTP-based file transfers. 2+ years supporting Legal systems integrations (CLM, e-signature, matter management, c