Senior Ai Ml Operations Engineer Jobs

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Presence is shaping how people, creators, businesses, and communities express who they are and show up across Reddit. As Reddit expands into new experiences like Shopping, Reddit Pro, and other emerging product areas, we’re building the foundations that connect identity, profiles, communities, and discovery across the platform. We’re looking for a Staff Product Designer to help define those foundations. This is a highly strategic, systems-oriented role for a designer who enjoys solving complex problems across product boundaries. You’ll shape experience architecture, create reusable UX patterns, and help teams build experiences that feel connected as Reddit evolves. What you’ll do Define UX strategy and experience architecture across multiple Presence initiatives. Shape foundational experiences across identity, profiles, community representation, Reddit Pro, and emerging product areas. Turn ambiguous opportunities into clear product direction, scalable frameworks, and compelling experiences. Use AI-assisted design and coding tools to create functional prototypes that make ideas tangible and accelerate decisions. Partner with Product, Engineering, Research, Content Design, and senior leaders to influence product direction. Bring teams together around shared principles, trade-offs, and a longer-term vision. Raise the bar for interaction design, information architecture, accessibility, and reusable design patterns. Mentor designers and help evolve how the team approaches systems thinking, craft, and AI-native design. What w

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Role You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale. You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts. What You Do Strategic Escalations and Architecture This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage. End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations. Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design. Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope. Product and Executive Engagement Roadmap Influence: Partner with Product Management and Engineering

RDQ227R1178 As a Staff Technical Program Manager within the Security Assurance Team, you will help lead high-visibility security compliance implementation initiatives. Reporting directly to the Senior Director, you will serve as a strategic catalyst for these programs, ensuring seamless execution and alignment with Databricks’ global security objectives. You will navigate a complex, cloud-native landscape, collaborating with Security, Engineering, Internal Audit, Corporate Operations, and other teams, to assure successful completion of highly cross-functional projects that enable the growth of our business and safeguard our customers. This role requires an active Top Secret Clearance, the ability to access and work within a SCIF environment, and residence within the Washington, DC metropolitan area. The impact you will have: Drive Project Outcomes: Adopt an ownership mindset to manage the end-to-end delivery of work required for new security certifications, federal authorizations, and compliance initiatives that expand Databricks’ reach across regulated and government markets. Accelerate Execution: Act as a force multiplier by proactively identifying and neutralizing project blockers, reducing friction, and maintaining high velocity in a cloud-native environment. Orchestrate Cross-Functional Decision Making: Navigate complex technical and compliance trade-offs, driving consensus across Engineering, IT, Product, and Security teams to reach timely resolutions. Optimize Delivery Methodologies: Continuously refine project frameworks to maximize effectiveness, ensuring that security initiatives are both rigorous and agile. Precision Program Management: Masterfully oversee project lifecycles—including milestones, dependencies, and risk mitigation—while providing executive-level transparency through accurate status reporting. Build Strategic Partnerships: Forge deep, collaborative relationships with Security Assurance Team subject matter experts and te

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role As an Agency Partner, you will be responsible for driving new and expanded advertising revenue through strategic relationships with leading agency holding companies.. You will help agencies and their clients leverage OpenAI’s platform to connect with highly engaged audiences in innovative and responsible ways. This role is focused on building and growing agency partnerships that unlock opportunities across a broad portfolio of advertisers. You will own the agency partnership strategy—from executive relationship development and joint business planning to agency education and portfolio activation—establishing OpenAI as a trusted partner and driving sustained adoption and revenue growth across agencies and their clients. You’ll partner closely with Client Partners, Account Managers, and cross-functional teams to coordinate agency engagement, identify priority advertiser opportunities, and ensure consistent execution across your agency portfolio. This role is based in our New York City office, and candidates are expected to work from the office three days per week. In this role, you will: Develop and execute strategic agency partnership plans that increase adoption, unlock advertiser investment, and drive revenue growth across agency holding companies and independent agencies. Develop and execute strategic agency plans that drive advertiser adoption, client ROI, and long-term revenue growth. Build and maintain relationships with senior agency decision-makers across investment, strategy, planning, innovation, data, commer

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. We are looking for an outstanding Staff Customer Engineer (CE) to join the Customer Engineering team in an amazing tech scaleup based in Madrid. As the most senior member in our Customer Engineering organization, you will provide white-glove, deeply technical, and highly strategic support to Aircall's most valuable strategic and enterprise customers, driving value from your very first day. This role brings together advanced technical capability, consultative depth and commercial impact. Staff CEs work

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:

About the Team OpenAI’s Central Procurement – Hardware Operations team is building scalable, AI-enabled operating foundations for a rapidly growing hardware footprint. We help the business move quickly while maintaining the data quality and controls needed to manage financial and operational risk responsibly. As OpenAI scales across R&D, new-product introduction, manufacturing, and third-party custody models, we are building the foundations to absorb complexity without adding unnecessary friction. That means establishing practical standards, strengthening discipline where it matters, using AI thoughtfully, and continuously improving how teams manage hardware operations. About the Role We are hiring an Asset Compliance Program Lead to establish the cross-business framework that gives OpenAI reliable lifecycle visibility over hardware-related financial assets and capital equipment. You will define the controls, systems roadmap, and evidence practices needed to manage those assets within OpenAI’s financial-control scope. This is a senior individual-contributor role in Central Procurement – Hardware Operations within Finance. Distinct from sourcing and transaction execution, you will partner with hardware business units, Accounting, Financial Risk Management, Procurement, contract manufacturers, and other third-party custodians to deploy practical operating mechanisms. These mechanisms will connect how assets are purchased, built, received, moved, held, verified, and retired with the ownership, data, reporting, and evidence needed for financial governance. The role covers those assets regardless of location or custody, including manufacturing equipment and tooling, supplier- and contract-manufacturer-held assets, leased assets, and other third-party-held equipment. You will stay close to the operational details—how assets move, where records diverge, which controls are not working, and where evidence is incomplete—and use that view to strengthen processes, accountab

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . About the Role Reddit is looking for a Group Product Manager to lead the product management of our Finance SaaS portfolio, our systems that run treasury, planning, procure-to-pay, record-to-report, quote-to-cash, payroll, and equity. This is a player-coach role: you'll coach and manage a small team of SaaS product managers who each own a domain of Finance's application stack, while personally owning your own set of applications as a player. This role serves as the orchestration layer for Finance and AI Transformation, requiring you to advise senior executives, influence strategic direction, and navigate complex matrixed environments to translate high-level strategy into measurable business outcomes. You set the product vision and roadmap across the Finance SaaS landscape, decide what gets built and bought, drive adoption, and own the vendor relationships that underpin the stack. You partner closely with the Enterprise Architecture & Engineering team. They own how systems are built and integrated; you own what we build, why, and when. You will be at the forefront of our AI-first finance strategy, championing the next generation of intelligent automation to redefine efficiency and scalability across our global operations. If you're energized by translating complex finance processes into clean, well-run systems, thrive at the seam between business and technology, and want to both lead a team and stay close to the product yourself, this role is for you. What You'll Do Product Strategy & Portfolio Owners

MongoDB is seeking a senior leader to build a new communications function within the Customer Organization. This role will own the strategy, operating model, governance and execution framework for a spectrum of situations requiring customer and stakeholder communications, ranging from high-stakes operational situations, incidents, critical advisories, security events, product changes, through to recurring action-required and informational type needs. In this role, the leader will ensure MongoDB delivers transparent, accurate, empathetic, and well-timed communications during key moments of customer need. They will drive cross-functional collaboration across Technical Services, Engineering, Product, Security, Customer Success, Sales, Legal, and Corporate Communications to guarantee a unified and seamless corporate presence across both critical and non-critical events. This is a highly cross-functional leadership role that is explicitly expected to operate in a player-coach model. You will shape the long-term vision for the function, define the processes and measures of success, and personally guide communications during the most complex and visible situations. This role can be based out of one of our offices or remotely in the United States region. What you’ll do Build the function Define the charter, scope, roadmap, and operating model for the Customer Communications function at MongoDB Codify decision rights, review workflows, and escalation criteria for all operational communications. Orchestrate a scalable global model that ensures 24/7 follow-the-sun support. Recruit and mentor a team of specialized Communications Managers known for technical fluency and operational precision. Own critical operational communications <u

Designer, Portfolio At Kraft Heinz Design, we believe creativity has the power to make ideas unforgettable. We're looking for a Senior Designer to join our Portfolio Team and help shape the visual expression of seasonal campaigns across some of the world's most iconic brands. Working alongside the Kitchen, Creative Directors, Senior Designers, Art Directors, Copywriters, and Strategists, you'll help create compelling retail experiences and campaign assets that connect with consumers at the point of purchase. This is an opportunity to grow your craft while contributing to integrated campaigns that span retail, shopper marketing, and beyond. This role reports directly to the Head of Design at Kraft Heinz. If you're passionate about branding, retail Design, and creating beautifully crafted work, we'd love to meet you. What You'll Do Support the development of seasonal campaigns across a portfolio of Kraft Heinz brands. Design retail and shopper marketing assets, including point-of-sale materials, displays, merchandising, signage, promotional materials, and campaign collateral. Assist in developing campaign visual identities, design systems, and brand guidelines under the direction of Senior Designers and Creative Directors. Apply existing brand standards consistently across a wide variety of retail and marketing touchpoints. Collaborate with cross-functional teams to ensure designs are strategically aligned, on brand, and production-ready. Contribute ideas during creative development and help evolve concepts through design exploration. Prepare artwork and files for production while maintaining a high level of accuracy and attention to detail. Stay curious about design trends, retail innovation, and emerging creative tools to continuously develop your craft. What You'll Bring Experience in graphic design, branding, retail design, shopper marketing, or integrated marketing through an agency, in-house team, or equivalent experience. A portfolio demonstrating strong design

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. Elastic has seen significant growth in its work within the Public Sector over the last few years. This role will focus on delivery but also to lead the stakeholder relationships at the highest levels of Government and to work with them to help align Elastic to their strategic objectives. You will have the opportunity to work with a tremendous services, engineering and sales team and wear many hats. This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers. Given the opportunity and the organisations that you will be working with, you must be a current holder of Security clearance. What You Will Be Doing: Strong customer advocacy, relationship building, and communications skills The ability to easily pivot from delivery to strategic engagements with customers To work with the wider Elastic organisation to support the customer’s goals, their strategic requirements and their journey with Elastic. Ownership of the strategic roadmap with the customer including quarterly strategic sessions with senior and key stakeholders either in one or a number of customers with common goals. Solution design, development, and integration of Elastic products and APIs, platform architecture, and capacity planning in mission-critical environments Comfortable working remotely in a highly

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for an experienced Executive Assistant to support our Head of Engineering. This is a highly operational role that goes well beyond calendar management. You’ll own the day-to-day operating rhythm of the Engineering organization, ensuring leaders are prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly. You’ll partner closely with senior engineering leaders and serve as a trusted point of coordination for employees, customers, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment. RESPONSIBILITIES Own complex calendar management for the Head of Engineering, balancing shifting priorities while ensuring time is allocated intentionally Ensure leaders are prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward Support forward-looking calendar planning, coordinating recurring operating cadences including roadmap planning, leadership meetings, P0 reviews, Engineering All Hands, and other cross-functional forums Own the operational cadence of the Engineering organization, including weekly leadership meetings, monthly Show & Tells, Engineering All Hands, roadmap planning, and other

About the team Models are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely. The Preparedness team is dedicated to addressing these critical risks. Our work includes: Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems. Mitigation. Keeping misuse and misalignment safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future. Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework , and partnering with other staff to achieve these targets. This is urgent, fast-paced work that has far-reaching implications for the company and for society. About the role As we push toward AGI, cybersecurity becomes one of the most important and urgent frontiers: the same systems that can accelerate productivity can also accelerate exploitation. As a Researcher for cybersecurity risks, you will help design and implement an end-to-end mitigation stack to reduce severe cyber misuse across OpenAI’s products. This role requires strong technical depth and close cross-functional collaboration to ensure safeguards are enforceable, scalable, and effective. You’ll contribute directly to building protections that remain robust as products, model capabilities, and attacker behaviors evolve. In this role, you will: Design and implement mitigation components for model-enabled cybersecurity misuse—spanning prevention, monitoring, detection, and enforcement—under the guidance of senior technical and risk leadership. Integrate safeguards across product surfaces in partnership with product and engineering teams, helping ensure protections are consistent, low-latency, and scale with usage and new model capabilities. Evaluate technical trade-offs within the cybers

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Sr Director of Global Deal Strategy Opportunity Okta is seeking a Sr Director of Global Deal Strategy to lead a high-impact global function at the center of our commercial engine. This leader will shape how Okta structures, evaluates, and executes strategic and complex transactions, while building the operating model, governance, and team required to scale with the business. This role is equal parts strategist, operator, and trusted business partner. You will work closely with Sales leadership and cross-functional partners across Finance, Legal, Revenue, Product, and our internal systems and technology team to improve deal quality, accelerate velocity, and ensure commercial decisions align with Okta’s growth, profitability, and risk objectives. What you’ll be doing Strategic Deal Leadership Lead Okta’s global deal strategy vision, operating model, and engagement framework across regions, segments, and routes to market. Serve as a trusted advisor to Sales leadership on strategic, competitive, and non-standard deals. Act as a senior escalation point on high-value, high-risk, and business-critical transactions, balancing growth, customer outcomes, profitability, and risk. Commercial Governance & Deal Structuring Establish and evolve global guardrails for pricing, discounting, approvals, exception handling, and non-standard commercial structures, in alignment with our Pricing & Packaging team. Partner with Finance, Legal, Revenue, Product, and

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. 🦸🏻‍♀️ What you'll do Own