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Senior Client Management Associate Jobs

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About the Team DoorDash is looking for top-talent to help grow our Australian business! This is a rare opportunity for people who are excited about joining a startup and building something great! We're looking for passionate individuals with deep market knowledge to allow us to best serve our consumers, Dashers, and Merchants. Join our never-ending pursuit to better power economies in Australia and across the globe. About the Role DoorDash is looking for a Senior Associate to join the Enterprise Restaurant team, to help promote the strategy, project planning, and relationship management of some of our largest clients. The DoorDash Enterprise team is responsible for the strategic vision, acquisition, and development of the largest businesses in Australia. Given the scale of our key partners, you will be an essential piece of DoorDash's success in every market in which we operate. As a Senior Associate on the Enterprise Restaurant Partnerships Team you'll help develop growth plans and lead the daily execution for a portfolio of brands. You’re excited about this opportunity because you will… Develop & own important reporting needs with our clients to provide insights Project manage large-scale enterprise merchant launches and initiatives for our top brands and oversee continued operational success for existing clients Oversee partner specific needs (e.g., POS (point of sale) integrations, customised reporting, menu optimisation, merchant marketing, operational improvements) Work cross-functionally and serve as the liaison between our partners and DoorDash teams Build direct relationships with important partners throughout each brand, ensuring client needs are met at all levels You will report directly to the Strategic Engagement Manager Lead Enterprise Partnerships We're excited about you because you… Have 4+ years of experience working in cross-functional teams to build creative solutions Have strong project management skills Have proven experience working d

Excelproject managementlogistics
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C
Citi
📍 Jacksonville Florida United States• $141.4K – $212.2K/yr
Just now

The Regulatory Risk Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Responsible for driving customer remediation analytics to completion including execution and validation. This position will be part of the USCC Centralized Customer Remediation Team (CCRT). The objective of the USCC CCRT is to quickly assess and identify customer impacts and ensure remediation is completed promptly with the appropriate detailed documentation required by Internal Audit and the Regulators. These activities will be conducted in close partnership with the Issue Owners and Managers within U.S. Consumer Cards. Excellent communication skills are required to negotiate internally, often at a senior level. Highly developed communication and diplomacy skills are required, to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. This role is a people manager role with full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Responsibilities: Manage a team of remediation analysts and associated book of work for the team. Perform training, reviews, coaching, and mentoring of staff. Over-sees, designs, and manages client remediation population and impact analyses for USCC owned and impacted issues, including those that are Regulatory. Provide expertise and guidance related to the USCC remediation processes and policies, partners with other department leaders to define, prioritize, and execute remediation programs. Create comprehensive documentation that confo

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C
Citi
📍 Ciudad De Mexico Distrito Federal
6 days ago

The Senior Relationship Associate is a senior-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Senior Relationship Associate also serves as an intermediary in trading for clients. The overall objective of this role is to act as strategic advisor to our clients by formulating investment strategies and raising capital for clients. Responsibilities: Serve as the key contact for routine credit requests, negotiation of routine credit documentation, confirmation of support, negotiation of support documentation, problem escalation and resolution for client network and operational teams and help clients navigate Citi’s global network, local coverage and product support Assist with preparing for relationship reviews and with timely origination/monitoring/renewal/completion of Know Your Client (KYC) requirements across all products and marketing levels Interact with cash managers, assistant treasurers, and other treasury personnel from an assigned portfolio of clients for transactional banking issues and support and engage appropriate teams to ensure customer satisfaction Ensure timely resolution and client satisfaction on all financial and operational investigations including credit, foreign exchange, cash management, trade services, etc. Facilitate credit originations, credit allocation, approvals, documentation, bookings, fee collections and renewals for Standby Letters of Credit and justify exceptions, where appropriate Negotiate language for largely standardized FX/Derivative transactions, LCs, or working capital loans, as needed Identify revenue opportunities and position certain products with clients and monitor revenues, billing and service queries, correct mapping/mar

accountingfinance
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C
6 days ago

The Business Associate is a senior level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs as necessary. May manage ad hoc projects as requested. Responsibilities: Serve as communications lead on strategy development and execution for internal business messaging Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives Assist leadership/Chief of Staff in promoting and executing communications program Drive productivity/ cost savings initiatives in partnership with the senior management team Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients Advise, write and edit on company-wide communications Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications Develop monthly communications metrics to monitor and measure impact of the communication plan Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests Leverage technology and tools to enable communications and generate excitement and interest in risk communications Appropriately assess risk when business decisions are made, demonstrating particular consideration

C
Citi
📍 Ofallon Missouri United States• $64.6K – $90.2K/yr
2 days ago

The Beneficiary Services Representative is a Client Service and Sales support position, fully responsible for servicing and supporting internal and/or external clients primarily through inbound and outbound phone calls and adhering to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) procedures for Citi’s Investment and/or Banking clients. The Beneficiary Services Representative takes ownership of the full beneficiary process to provide a seamless, best in class, experience for our clients’ beneficiaries. Responsibilities: Fully accountable for servicing and supporting Citi’s Investment and/or Banking clients Able to clearly articulate business value proposition, matching clients with the correct set of products and services Directly responsible for providing timely responses to client service requests, received via telephone or email Provides exceptional support and issue resolution– all client issues will be owned end to end by the associate and will be treated with a closed loop process Handles all inquiries/requests related to banking and /or investment operations – including placing unsolicited securities trades (Series 7 & 63 required) Ensures customer claims and complaints are handled in accordance with FINRA and firm policy Ensures that KYC/AML and other compliance norms are strictly adhered to Builds a rapport with clients; utilizes Salesforce regularly for communication of issues/tasks/opportunities Builds a rapport with back-office staff and seek out highest level of support from those teams Provides timely feedback to senior management to identify client pain points and barriers to exceptional service; offers suggestions on process improvement Responsible for responding to client requests for investment products, referring clients to Financial Advisors, if requested Accountable for identifying prospective clients int

artificial intelligenceaisalesforce
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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Role As Head of Global Accounts, you will lead a high-performing team responsible for the commercial relationship with France's most strategic restaurant brands. Your team currently consists of 7 people: Key Account Managers who own brand HQ relationships, and a Client Partner (mid-manager) who manages a team of Key Account Associates covering franchisees across the territory. You report to the Director of Enterprise & Key Accounts, France, and are based in Paris (this is a hybrid role). You are the senior commercial owner for your portfolio — accountable for revenue growth, partner satisfaction, and team excellence. Beyond day-to-day account management, you will play a central role in aligning the organisation to strategic priorities: from contract structuring and joint business planning, to supporting Deliveroo's city expansion strategy by securing anchor restaurant partners in new and relaunching markets. This is a senior leadership role with direct impact on revenue, partner satisfaction, and team development. Key Responsibilities Commercial Strategy & Execution Excellence Own the end-to-end commercial growth of Global Accounts in France Lead contract negotiations, renewals, and upsell strategies with major restaurant brands Build and execute joint business plans covering partner growth, profitability, and operational performance Drive co-investment marketing strategy with partners, including co-funded campaigns and promotional activations Support Deliveroo’s expansion strategy: Secure anchor brand commitments in new cities and relaunching markets Act as a trusted C-level advisor, providing insight on Deliveroo's capabilities, competitive landscape, and

financerecruitment
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C
Citi
📍 Jacksonville Florida United States• $113.8K – $170.8K/yr
2 days ago

The Regulatory Exam and Remediation Performance & Oversight position designs and maintains analytical solutions for regulatory exams, regulatory impacting audits, and reg impacting remediations for USCC businesses. Role is also responsible for developing and delivering reporting, dashboards, and analytical solutions to enhance visibility and tracking of customer remediation activities. Execute routines and governance practices to strengthen oversight, ensure timely execution of deliverables, and support data-driven decision-making. Role is an individual contributor who should be very knowledgeable with US Customer Client Protection Regulations and Issue Management Life Cycle. Responsibilities: Develop and maintain reporting, dashboards, metrics, and analytical solutions that provide visibility into regulatory exam, audit, and remediation activities. Design performance monitoring and tracking capabilities to support timely identification, escalation, and resolution of regulatory and remediation deliverables. Enhance oversight of customer remediation programs through data analytics, reporting routines, and governance practices. Execute recurring governance processes and performance routines to monitor execution against regulatory commitments, remediation plans, and associated milestones. Analyze complex datasets to identify trends, risks, bottlenecks, and emerging issues requiring management attention. Partner with business, risk, compliance, audit, and remediation stakeholders to ensure accurate tracking, reporting, and management of regulatory initiatives. Produce executive-level reporting and presentations that support informed decision-making by senior leadership. Drive continuous improvement of reporting frameworks, performance metrics, and oversight processes. Support issue management activities, including monitoring issues through the full issue lif

sqlartificial intelligenceai
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B
4 days ago

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. BGB Group Copy Supervisor Position Overview The Copy Supervisor is a senior-level creative department position responsible for providing direct support to the Creative Director, particularly in the areas of creative presentation, client relations, cross-department idea generation, content stewardship, and team creative oversight. The Copy Supervisor must possess superior conceptual skills, knowledge of pharmaceutical requirements/terminology, and great copywriting and management skills. This position typically reports to the Associate Creative Director. Specific Responsibilities: Develops copy, creative concepts, tactics, and ideas Strong idea generator and strong understanding of what makes an idea good Supervises all promotional copy, tactics, and campaigns across all brands Maintains consistency of work, brand guidelines, and strategy Contributes to strategic and tactical planning Key client

B
BGBx
📍 United States
5mo ago

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. BGB Group Copy Supervisor Position Overview The Copy Supervisor is a senior-level creative department position responsible for providing direct support to the Creative Director, particularly in the areas of creative presentation, client relations, cross-department idea generation, content stewardship, and team creative oversight. The Copy Supervisor must possess superior conceptual skills, knowledge of pharmaceutical requirements/terminology, and great copywriting and management skills. This position typically reports to the Associate Creative Director. Specific Responsibilities: Develops copy, creative concepts, tactics, and ideas Strong idea generator and strong understanding of what makes an idea good Supervises all promotional copy, tactics, and campaigns across all brands Maintains consistency of work, brand guidelines, and strategy Contributes to strategic and tactical planning Key client

C
1mo ago

The exchange team develops and maintain a cutting-edge trading platform. With a global presence across APAC, EMEA and North America, the team has since grown with the goal to provide a seamless and secure trading experience for our clients. We are looking for a risk manager to join the CDNA Clearing Organisation. The position is based in Asia to give the clearing house risk coverage outside US hours, so you will be the first line of response for overnight incidents. The emphasis is on clearing risk and operations, but you will also contribute to the margin and stress-testing models behind them. You will be contributing to the building of a fast-growth trading platform with innovative, multi-asset products bridging traditional finance (TradFi) and digital markets. For all roles, we look for people who are passionate about financial market innovation, equipped with energy, act as owners, and have exemplary work ethics. Responsibilities Provide primary risk coverage during Asian and European hours, monitoring clearing member exposures and margin adequacy in real time and escalating breaches, abnormal activity, and position spikes to senior management. Oversee end-of-day settlement pricing processes and ensure the accuracy of cross-asset pricing data used for margin calculations and default management. Oversee the risk components of client onboarding and provide ongoing market, credit, and liquidity risk monitoring. Run the operational risk controls of the clearing house: guaranty fund and financial resource sufficiency, collateral eligibility and haircuts, and clearing member position limits and reportable thresholds. Calibrate and execute stress testing and reverse stress testing of clearing member portfolios, and support default management drills and the associated reporting. Design business requirements for clearing risk monitoring, including the daily risk pack for management. Manage and respond to regu

pythonsqlfinance
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About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US (NYC, Austin, Miami, Cupertino), APAC (Hong Kong, Shanghai, Beijing, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You’ll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for. About The Role: We're looking for a Senior Workplace Operations Associate to se

aiproject managementfinance
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Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. We are looking for an experienced Human Resources Business Partner - Senior Associate in Bangalore. This is a true generalist role in a strategically significant geography as we continue to grow and scale. The Human Resources Business Partner will work closely with band's other HR functions, while serving as a trusted advisor to our business leaders & bandmates. The role Provide advice and counsel on all human capital related matters; Including workforce planning, employee relations, leadership and talent development, performance management cycles on/off-boarding, HR operations, employee communications, mobility, policy & process creation, compensation/total rewards and retention Ensure compliance with applicable national and local labour laws Oversee and support with maintenance of HR information systems (HRIS) to ensure accurate and timely recordkeeping and reporting Partner with others across the HR function and other Corporate/Delivery Teams to execute firm-wide talent initiatives. Plan, implement, communicate, and administer bandmate programs related to inclusion, Employee engagements and community service initiatives. Build strong partnerships with leaders and stakeholders to deliver service excellence aligned with&nb

project managementhuman resourcesHR
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About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Please submit your CV in English! The opportunity: The role of the Operations Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to facilitate the movement of shipments while discovering and driving efficiencies that build and improve operations as part of our Global team. You will be responsible for ensuring that all customer shipments are executed according to plan, on time and within budget. As the person who manages movement in your region with laser focus, you have the unique opportunity to help your regional account team spot opportunities to impr

supply chainlogistics
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F
2mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We're looking for a Senior Ocean Planning Associate based in our Bangkok office, to take ownership of space planning, carrier booking, and allocation management for Flexport's Thailand export gateway focusing on the TPEB (Transpacific Eastbound) tradelane. You'll be at the center of coordination between our internal teams, carrier partners, and clients to ensure every container sails as planned. This role is ideal for someone who's built strong relationships with carrier offices or has hands-on experience in carrier customer service. You'll combine operational excellence, market understanding, and a data-driven mindset to help us scale Flexport's ocean freight network efficiently. What You Will Do 1. Ocean Planning & Execution Manage the full cycle of shipment planning and bookings — from forecasting and allocation control to SO release. Coordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity and protect critical shipments. Maintain accurate space visibility across Flexport systems (e.g., FFA, Fulfillment Management Tool - FMT) and sailing schedules. Drive optimal space utiliza

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. What You Will Do We are seeking a highly skilled Senior Associate – OneStream Integrations to join our Data Solutions team. This role is ideal for a hands-on integration consultant who is passionate about designing and delivering enterprise integration solutions centered around OneStream and its integration with ERP, EPM, CRM, HR, data warehouse, and other enterprise systems. The ideal candidate will possess strong expertise in enterprise integration architecture, financial systems, and data movement methodologies. Experience with Oracle EPM/Hyperion is highly valued, while experience with modern integration platforms is beneficial but not mandatory. Enterprise Integration Architecture Lead the design and implementation of enterprise integration solutions centered around OneStream. Architect scalable, secure, and maintainable integrations between OneStream and enterprise applications including Oracle ERP, Oracle EPM, SAP, Workday, Salesforce, NetSuite, data warehouses, and custom applications. Define enterprise integration strategies that align with business and financial transformation initiatives. OneStream Integration Design Design and implement integrations supporting Financial Consolidation, Planning, Budgeting, Forecasting, and Reporting. Develop integration solutions using OneStream integration capabilities including Data Management, Business Rules, Extenders,

sqlazuresalesforce
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