Senior Client Management Specialist Jobs

About the job Do you think like a management consultant, thrive in a startup environment, and can’t stop thinking about the intersection of data, technology, and business? With over 2000 employees, offices on five continents, and world-class clients like Sanofi, Servier, L’Oreal, and Mattel, Artefact is a consulting firm that transforms data into value and business impact. We’ve recently launched in the US with offices located in NYC and Los Angeles, and we want you to join us as an integral part of our founding team! Who We Are Founded and headquartered in Paris, Artefact is a next-generation consulting firm, specializing in data, analytics & AI consulting, dedicated to transforming data into business impact across the entire value chain of organizations. We are proud to say that we help our clients grow their data and digital capabilities, and that we’re also growing in parallel. We have 2000 employees across 26 offices who are focused on accelerating digital transformation. Our state-of-the-art data technologies, lean AI agile methodologies, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts are all dedicated to bringing extra value to every client. We design data-based solutions to meet our clients' specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we've acquired with our 1000+ client base around the globe. Find out more at artefact.com . Our Opportunity We are seeking a Director or Senior Director to help lead and grow Artefact's Life Sciences practice in the United States. This is a senior commercial and delivery role for someone who loves the chase of a new client relationship as much as the craft of solving complex problems. You bring a rare combination: functional expertise in the commercial life of a drug — whether that's sales, marketing, market access, launch strateg

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. We are looking for a hands-on Senior QA Consultant to lead end-to-end testing of AI and Generative AI applications across enterprise environments. This role combines strong expertise in traditional QA engineering with modern AI evaluation and validation practices. The ideal candidate will drive quality assurance initiatives for RAG pipelines, multi-agent systems, OCR and Speech-to-Text solutions while ensuring production grade quality outcomes in regulated industries such as Finance, Healthcare, and Insurance. The successful candidate will lead a small QA pod, collaborate closely with engineering, AI/ML, product, and business teams, and act as the client-facing QA owner for enterprise AI engagements. This role requires strong technical leadership, automation expertise, AI evaluation capabilities, and excellent stakeholder management skills. Experience Requirements • 10–15 years of experie

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. ROLE RESPONSIBILITIES We are currently seeking Senior Consultants to support and drive the growth of our Data and AI practice. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients. This project is with a leading Corporate & Investment Bank as a Senior Product Analyst for AI transformation . You will support the design and delivery of the LLM-based productivity tool. KEY RESPONSIBILITIES Support the Product Owner in shaping and delivering an in‑house LLM productivity tool used by 200,000+ colleagues Contributing to roadmap execution, product vision, and feature planning. Develop and refine product features by gathering user insights, analysing MI, conducting research, and tracking changes in user behaviour and needs. Work closely with Engineering to translate feature ideas into clear requirements and maintain an organised, prioritised backlog. Collaborate with Customer Success and regional teams to collect feedback, support adoption, and ensure the product meets market and user expectations. SKILLS & EXPERTISE At least 5 years' experience across financial services and/or consulting Some experience supporting product development or product ownership, with a solid understanding of the end‑to‑end

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. ROLE RESPONSIBILITIES We are currently seeking Senior Consultants to support and drive the growth of our Data and AI practice. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients. This project is with a leading Corporate & Investment Bank as a Senior Product Analyst for AI transformation . You will support the design and delivery of the LLM-based productivity tool. KEY RESPONSIBILITIES Support the Product Owner in shaping and delivering an in‑house LLM productivity tool used by 200,000+ colleagues Contributing to roadmap execution, product vision, and feature planning. Develop and refine product features by gathering user insights, analysing MI, conducting research, and tracking changes in user behaviour and needs. Work closely with Engineering to translate feature ideas into clear requirements and maintain an organised, prioritised backlog. Collaborate with Customer Success and regional teams to collect feedback, support adoption, and ensure the product meets market and user expectations. SKILLS & EXPERTISE At least 3 years' experience across financial services and/or consulting Some experience supporting product development or product ownership, with a solid understanding of the end‑to‑end

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there The Role As a Senior Business Analyst , you will provide consulting expertise to clients delivering large-scale Cards transformation initiatives across the banking sector. Drawing on your experience in Cards & Payments, you will help clients define business priorities, optimise operating models, and translate complex business challenges into practical, scalable solutions that support successful transformation. Working closely with business stakeholders, architects, and delivery teams, you will bring a strategic consulting perspective to business analysis, solution design, and transformation planning. A strong background in Cards platforms is essential, while experience with VisionPLUS (Visiona) or similar enterprise card processing solutions will be considered a distinct advantage. What You'll Do Partner with clients to shape and deliver business analysis for strategic Cards transformation programmes, ensuring business objectives are aligned with practical implementation approaches. Analyse business capabilities, operating models, and processes to identify opportunities for optimisation and support the successful adoption of modern Cards solutions. Facilitate workshops and stakeholder discussions to define business requirements, resolve complex challenges, and build alignment across business and technology teams. Assess the impact of business and technology change, identifying key risks, dependencies, and organisational considerations to support informed decision-making throughout th

CAPCO POLAND *We're looking for Poland-based candidates. The role is hybrid and requires working from the office in Warsaw. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture Drive complex programmes forward through clear coordination, effective governance, and collaboration across teams. The Role As a Programme Management Consultant at Capco, you will support the successful planning, coordination, and delivery of complex programmes within Banking & Payments. Working closely with Programme and Stream Leads, you will help maintain visibility across schedules, milestones, dependencies, risks, and key decisions. You will collaborate with multiple teams and workstreams, supporting effective governance and helping ensure stakeholders have the information they need to make informed decisions. You will also have the opportunity to identify improvements to programme organisation and delivery methodologies. What You’ll Do Support Programme and Stream Leads in planning and coordinating programme activities. Support the definition and management of schedules, dependencies, and key milestones. Identify and communicate cross-stream blockers, risks, and dependencies. Participate in status reviews, governance committees, and working sessions, supporting the preparation of decision-making materials for Programme Sponsors, Steering Committees, and senior management. Recommend improvements to programme organisation and delivery methodologies while supporting alignment across multiple teams and workstreams. What We're looking for Experience supporting prog

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there Role Overview: We are looking for an experienced Project Manager to lead and deliver strategic initiatives within the banking sector. The role involves managing end-to-end project delivery, ensuring alignment with business objectives, regulatory requirements, and timelines while coordinating cross-functional teams across business, IT, and risk functions. Key Responsibilities: Lead the full project lifecycle from initiation to closure Define project scope, objectives, timelines, and deliverables Manage project plans, budgets, resources, and dependencies Coordinate cross-functional teams, including business, IT, risk, and compliance Ensure delivery in line with regulatory requirements (e.g., GDPR, AML, Basel, DORA) Identify, assess, and manage project risks, issues, and dependencies Drive governance, reporting, and stakeholder communication (incl. senior management) Oversee vendor and third-party delivery where applicable Ensure quality assurance, testing readiness, and successful implementation Support change management and business adoption activities Monitor project performance and ensure alignment with strategic goals Required Skills & Experience: Proven experience as a Project Manager in banking or financial services Strong understanding of banking operations, products, and regulatory land

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. ROLE RESPONSIBILITIES We are currently seeking Senior Consultants to support and drive the growth of our Data and AI practice. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients. This project is with a leading Corporate & Investment Bank as an AI Governance and Risk lead. You will support the translation of global AI regualtions into practical policies, controls, and governance frameworks KEY RESPONSIBILITIES Lead the implementation of a globally consistent approach to AI-related regulatory change and Responsible AI governance Monitor evolving AI regulations and translate requirements into practical governance processes and controls. Develop and maintain AI governance frameworks, policies and procedures to support the safe and responsible use of AI. Coordinate AI-related regulatory engagements across businesses, functions and markets. Partner with senior stakeholders across Compliance, Legal, Risk, Technology and Business to oversee AI use cases and regulatory compliance. Provide senior management with regular reporting on regulatory developments, key risks, deliverables and governance metrics . SKILLS & EXPERTISE At least 5 years' experience across financial s

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. ROLE RESPONSIBILITIES We are currently seeking Senior Consultants to support and drive the growth of our Data and AI practice. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients. This project is with a leading Corporate & Investment Bank as a Product Owner for digital mobile and payments project . KEY RESPONSIBILITIES Act as the Product Owner in shaping and delivering digital payment and mobile banking solutions, ensuring alignment with business objectives and customer needs. Contribute to product roadmap execution, feature prioritisation, and product strategy across payments and mobile banking initiatives. Gather and analyse business requirements from key stakeholders, translating customer and business needs into clear product requirements and user stories. Work closely with Engineering, Design, Risk, and Operations teams to deliver end-to-end product enhancements and ensure a seamless customer experience. Collaborate with stakeholders across business, technology, and regional teams to drive product adoption, address customer feedback, and continuously improve product performance. SKILLS & EXPERTISE At least 5 years' experience in product management , business analysis, consulting, or fina

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. We are: Experts in banking and payments, capital markets and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture ROLE RESPONSIBILITIES We are currently seeking a Senior Consultant to support and drive the growth of our Data practice, particularly in our Python Development stream. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients. As a Senior Data Consultant, you will play a key role in building Python-driven solutions, including application development, system integrations, automation frameworks, and data-processing platforms, while helping to grow the HK Data Practice and broader Global Data Practice.​‌ KEY RESPONSIBILITIES Lead and support delivery of complex data and analytics transformation initiatives, with a strong emphasis on Python‑based solution development for Financial Services clients. Design, develop, and maintain Python‑driven data pipelines, analytical models, and reusable components that meet business, technical, and governance require

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture Role Overview We are seeking an experienced Senior PMO with non-financial risk experience to support and drive strategic transformation initiatives within a banking environment. The role will focus on governance, portfolio oversight, reporting, financial tracking, and delivery support across complex business and technology programs. The ideal candidate will have strong banking experience, excellent stakeholder management skills, and a proven ability to manage PMO activities across large-scale transformation initiatives in regulated environments. Key accountabilities: Manage and drive continuous improvement of Non-Financial Risks impact assessment and management to support change delivery across Portfolio Engage with Group Transformation team to ensure continued alignment of IWPB ways-of-operating with Change Framework mandatory outcomes of NFR impact assessment Develop guidance on Data Control Impact Assessment and management, working in collaboration with Group Data Office Coordinate communications, implementation and embedding of NFR and DCIA tooling and process, and lead the BAU activities across Portfolio Drive active risk management practice across portfolio on identified non-financial risks throughout delivery lifecycle Work with Portfolio Assurance to determine the continuous monitoring approach for NFR including Data Control across Tier-1 portfolios, and evaluate the monitoring results for future improvement Design, develop, and produce regular NFR and DC dashboard / ana

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. We are: Experts in banking and payments, capital markets and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture ROLE RESPONSIBILITIES We are currently seeking multiple consultants and senior consultants to support and drive the growth of our Data practice, particularly in our Data governance and data management stream. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients. This project is with a leading bank as a Business Analyst / Project Manager for Data governance and management project KEY RESPONSIBILITIES Implement and maintain data governance frameworks, policies, standards, and best practices across the organization. Assisting to drive data quality initiatives, including defining controls, monitoring KPIs, and coordinating issue remediation. Support data ownership, stewardship, metadata management, and data lineage processes. Partner with business, technology, risk, and compliance stakeholders to ensure effective govern

CAPCO POLAND *We're looking for Poland-based candidates. The role is hybrid and requires working from the office in Warsaw. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture Shape complex data programmes and help financial institutions turn data strategy into practical, scalable transformation. The Role As a Senior Lead Consultant / Principal Data Advisor at Capco, you will play a key role in leading complex, large-scale data programmes for clients across banking and financial services. You will work closely with senior management, Steering Committees, Business, IT, Security, and Data Owners to provide strategic direction and support critical architectural and organisational decisions. Combining practical expertise across data governance, architecture, and transformation, you will help clients build robust data capabilities and translate strategic objectives into effective delivery. What You’ll Do Lead and provide strategic direction across large-scale data programmes within banking and financial services. Advise senior management and Steering Committees on data strategy, governance, architecture, and transformation. Facilitate complex discussions and build alignment between Business, IT, Security, Data Owners, and other key stakeholders. Guide architectural and organisational decisions across data warehouses, data platforms, and lakehouse solutions. Assess architectural and technical recommendations, including solutions using GCP and BigQuery, to support scalable and effective delivery. What We're looking for Extensive experience in leading large

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture Role Overview We are seeking an experienced Senior / Lead PMO professional to support and drive strategic transformation initiatives within a banking environment. The role will focus on governance, portfolio oversight, reporting, financial tracking, and delivery support across complex business and technology programs. The ideal candidate will have strong banking experience, excellent stakeholder management skills, and a proven ability to manage PMO activities across large-scale transformation initiatives in regulated environments. Experience supporting initiatives within Core Banking, Payments, and Cards domains will be highly valued. Key Responsibilities Lead governance and delivery across multiple banking programs and projects, including Core Banking, Payments, and Cards transformation initiatives. Prepare executive reporting, dashboards, RAID logs, and portfolio updates. Monitor project timelines, budgets, risks, dependencies, and resource planning. Oversee large transformation portfolios covering Core Banking modernization, Payments, Cards, regulatory, digital, and operational transformation programs. Ensure adherence to PMO standards, governance frameworks, and delivery methodologies. Coordinate steering committees, status meetings, and stakeholder communications. Drive continuous improvement of PMO pro

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there THINGS YOU WILL DO Main task is to support financial management activities within large-scale, global transformation programmes, focusing on cost control, financial reporting, resource allocation ensuring alignment with strategic objectives and stakeholder expectations. Key Responsibilities: Support programme financial planning, budgeting, and forecasting processes. Manage recourses tracking, including identification, validation, and reporting of financial metrics. Collaborate with project teams, finance departments, and senior stakeholders to ensure financial transparency and accountability. Develop and maintain financial dashboards and executive-level reports. Participate in programme governance forums, including Steering Committees, providing financial insights and updates. Requirements: Minimum 5 years of experience in a PMO in financial environment within a project or programme environment. Proven experience supporting international transformation programmes. Proficiency in project and financial management tools (e.g., MS Project, Power BI, Excel, SAP). Strong analytical skills and ability to communicate financial data effectively to diverse audiences. Banking/Financial experience is a must You are open to work in hybrid setting two office days per week Fluent in English Agile, JIRA, Confluence experience