Senior Cloud Support Engineer Jobs

INFRASTRUCTURE ENGINEER - Linux & Data Center Location: San Francisco Bay Area Department: Information Technology — Infrastructure Engineering Reports To: Infrastructure Engineering Manager Employment Type: Full-time Experience Level: 2–4 years Base Salary: $100,000–$125,000 USD annually Travel: Periodic data center and colocation site visits On-Call: Participates in a shared infrastructure on-call rotation, with senior escalation support Location: San Francisco Bay Area Eligibility: U.S. citizenship required On-site requirement: This role has hands-on data center responsibility and cannot be performed fully remote. ABOUT RAPIDFORT RapidFort is a cybersecurity company focused on helping organizations secure and optimize their software supply chain and containerized environments. Our platform helps teams reduce software vulnerabilities and attack surface while improving the security and efficiency of modern cloud-native applications. We work with commercial enterprises and public-sector organizations operating in highly regulated and security-sensitive environments. ABOUT THE ROLE RapidFort Inc. runs its core systems on infrastructure we own and operate. We are looking for an Infrastructure Engineer to help build, automate, and run that estate alongside our senior engineers. This is a hands-on role with a deliberate weighting: roughly 70% Linux systems engineering and automation, 30% data center hardware, storage, and network. Most of your week is spent in the Linux environment — building, patching, scripting, and troubleshooting — and a real part of it is spent with your hands on physical infrastructure. This is a growth role, and we mean that concretely. You will work to standards set by our Infrastructure Engineering Manager and Lead Infrastructure Engineer, with design review and mentorship built into how the team operates. You are not expected to arrive with deep storage or network architecture experience. You are expected to be strong on Linux, genuinely co

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are looking for a Senior Product Manager in the Platform team, which owns Elastic Cloud's backend and Elastic's orchestration products. You will own our offering for the US public sector: the regulated environments that let government agencies run Elastic, including Federal Risk and Authorization Management Program (FedRAMP) and Department of Defense Impact Level 5 (IL5). This is a fast-growing part of the business, and you will work directly with some of the largest agencies in the country. The successful applicant will be performing work in FedRAMP Moderate or FedRAMP High environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. What You Will Be Doing Define the vision and roadmap for Elastic's public sector offering, from FedRAMP Moderate and High through IL5 and the environments that come after it. Provide support for customers, with a focus on those in our FedRAMP environment Translate compliance requirements into product requirements, and collaborate with your Engineering counterparts to prioritize them. Work with Security, Compliance, and Legal to keep authorizations current as the product changes. Collaborate with th

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. About the role PagerDuty’s Operations Cloud runs on a platform that ingests billions of signals and turns them into real-time action for thousands of customers. We’re looking for an early-career AI/ML Engineer who is excited to grow at the intersection of two disciplines: large-scale distributed systems and machine learning. In this role you will help build and ship AI systems that run in production at PagerDuty’s scale — powering Incident Management AI Agents, event intelligence, and the LLM-powered capabilities embedded across our platform. You’ll work alongside senior engineers on real production problems, learning how AI features go from a prototype to something that serves reliably at scale. We are looking for a candidate who is genuinely excited about building with modern AI — LLMs, agents, and retrieval — eager to learn how resilient, high-throughput systems are built, and motivated to grow into an engineer who is strong in both. What you’ll do Contribute to AI-powered features — LLM agents, retrieval, and event intelligence — that operate on high-volume, real-time data, with support and guidance from senior engineers. Help build and maintain the systems behind them — prompt and agent orchestration, retrieval pipelines, tool/API integratio

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation. About the Role As a member of our AI Product Counsel team, you will advise the teams building and deploying OpenAI’s business products, including ChatGPT Business, ChatGPT Enterprise, and our API platform. You will partner closely with Product, Engineering, Safety, Security, Privacy, Strategy, Go-to-Market, and other Legal teams on issues spanning enterprise product development, model launches, customer data protections, administrative controls, strategic partnerships, and the responsible deployment of increasingly capable AI models. This is a unique opportunity to help shape how frontier AI products are built and delivered to businesses. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Serve as a strategic legal partner to teams developing ChatGPT’s business products, enterprise features, and API offerings. Advise on product design and launches involving enterprise administration, data governance, identity and access, connectors and integrations, agentic capabilities, and voice and multimodal experiences in the B2B space. Counsel teams on deploying frontier AI capabilities responsibly while balancing customer commitments, safety, security, and privacy. Support strategic partnerships and distribution arrangements, including cloud platforms, resellers, and other third-party channels through which customers access OpenAI models. Partner with Commercial Legal, Privacy, Security, Safety, Product and Product Policy, and Go-to-Market teams on custom

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is the Role We are on the lookout for a Senior Software Developer to join our Elasticsearch team and focus on ensuring that the shared platform functionalities of Elasticsearch are easy to use, performant, maintainable, and secure. The team’s mission is to create foundational infrastructure and shared functionality that enables engineers to develop, extend, and support Elasticsearch. The team owns common functionality such as services, settings, and scripting, and makes Elasticsearch extensible through plugins or the Painless scripting language. The team also makes Elasticsearch observable by providing logging and telemetry information. We also own the orchestration of Elasticsearch in serverless, the CI/CD workflows, and enable Elasticsearch developers to deliver Elasticsearch to customers - serverless, cloud, and on-premise alike. You will be a strong individual contributor on the team, but you will also contribute to and lead cross-team projects. We need someone who has great design skills, who can work at a low level of abstraction but can equally drive and communicate technical concepts across a variety of collaborators. What You Will Be Doing Contributing to large, impactful projects that evolve the core infrastructure that underpins Elasticsearch. Making Elasticsearch developers more productive by identifying and developing opportunit

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Join our Finance team as a motivated, dynamic Senior FP&A Analyst supporting a rapidly growing business. You will be the financial backbone for our R&D and Support functions, leading forecasting and operational activities. This role includes budgeting, variance analysis, and process improvements, while directly interacting with Redwood leadership. This is a hands-on, in-depth analysis role. You will drive efficiency and profitability by actioning a financial strategy founded in analytics which impacts critical business decisions. Budgeting & Forecasting: Manage annual budgets and forecasts for R&D departments (e.g., Engineering, Product, Support, InfoSec, AWS). Collaborate with department leads to gather input and ensure alignment with strategic goals. Build and refine financial

*Due to the nature of the projects and specific client security clearance requirements, this role requires the successful candidate to be Thai Citizen Only As a Principal Solution Architect, you turn complex client problems into well-reasoned, scalable and buildable technology designs for enterprises across the dynamic Thai market. This is a senior, hands-on engineering role at the intersection of system design, pre-sales and delivery. You work with business development, solution architects and delivery leaders to take opportunities from a whiteboard sketch to a credible solution: a clear architecture, explicit trade-offs, realistic estimates and a practical path to production. You engage directly with client technology leaders across Thai enterprises, from large conglomerates and financial institutions to retail powerhouses, and you earn credibility by going deep on how systems really work: at scale, under failure and within real-world constraints. You should be comfortable moving between discovery workshops, design reviews, proof-of-concept builds and early delivery support. You design across the full stack of modern systems, including APIs, data stores, caching, messaging, cloud infrastructure, security and observability. You also bring AI into the picture in a practical way, designing ML and LLM-powered solutions that are reliable, cost-aware and responsible. Job responsibilities Translate business goals and non-functional requirements (scale, latency, availability, security and cost) into clear solution designs, using back-of-the-envelope estimation to size systems early. Design end-to-end architectures covering API design, service decomposition, data modelling and storage, caching, messaging and event-driven integration. Make architecture trade-offs explicit, such as consistency vs. availability, SQL vs. NoSQL, sync vs. async and build vs. buy, and document them through design reviews and architecture decision records. Design for resilience and scale, includin

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: Create multi-layered guardrails around agents Optimize data retrieval for agents Orchestrate fleets of asynchronous agents Automatically alerts users to deviations in data Illustrating how an agent reached a decision As a Staff Software Engineer, you will orchestrate the implementation of vertical features and horizontal capabilities to include mentoring other engineers on defining requirements with stakeholders and communication tradeoffs of technical implementations on feature and capabilities until they are accepted by the stakeholders. You will: Orchestrate feature implementation across the Federal engineering team to ensure architectural consistency. Define technical strategy for agentic guardrails, explainability, and fleet orchestration. Ensure system reliability and performance across multiple security classifications and network types. Mentor engineers in the process of defining requirements with stakeholders and gathering acceptance. Communicate high-level technical trade-offs and implementation strategies to senior government stakeholders and Scale C-Suite members. Influence the long-term product strategy and technical roadmap for the Federal business unit. Consult on the architecture of AI-powered solutions for large-scale federal contracts. Ideally you will have: Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. About the Software Engineer Internship The Software Engineer Internship at Point72 provides individuals interested in pursuing a career in technology at an investment firm with a valuable, hands-on experience. During the program, you will gain exposure to: Developing and enhancing software applications that support asset management functions, including trading systems, research platforms, and data analysis tools Code reviews, maintaining existing codebases, and ensuring software scalability and integrity Technologies and methodologies like AI, machine learning, big data, and cloud computing to solve complex problems Collaborating with cross-functional teams to ensure technology solutions align with business goals and processes Documenting and presenting design decisions, code, and functionalities to team members and stakeholders Interacting with senior-level professionals The fast-paced, competitive hedge fund world and industry best practices Summer Internship Program at Point72 In addition to the learning and development you’ll receive in your day-to-day role with your team, as a part of our summer internship program you will: Work alongside your fellow interns and be mentored by experienced professionals Meet your peers through designated intern programming, volunteer opportunities, and social events Attend sessions with senior leaders discussing their

SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. POSITION OVERVIEW Position: Platform DevOps Engineer Job Type: Full Time Location: Columbia, MD Clearance Requirement: TS/SCI, CI Poly Salary : Senior $215K SME $240K WHAT YOU’LL DO SIXGEN is actively seeking candidates to be part of a team that supports the United States Cyber Command (USCC). Our team is standing up USCYBERCOM’s AI Enterprise capability — the central hub that mission teams turn to when they want to move an AI solution from prototype to a secure, governed, enterprise-scale service. As a Senior Platform / DevOps Engineer on this team, you will build and run the infrastructure, pipelines, and control-plane guardrails that let the command adopt AI safely and at scale, with significant, visible impact on the mission of the USCC. What You'll Be Doing: Provide embedded operations support, capability integration, and rapid prototyping for AI-enabled tools in support of our customer. Design, implement, and maintain robust infrastructure for enterprise AI applications in cloud environments (AWS, Microsoft Azure) and on-prem/air-gapped/classified environments. Develop and optimize engineering workflows and processes to support AI model and agent development, deployment, and maintenance. Architect and manage CI/CD pipelines for continuous integration and continuous delivery of AI models, agents, and applications. Implement and manage containerization and orchestration solutions using Docker and Kubernetes, and build and maintain control-plane guardrails — identity, policy enforcement, approvals, audit/logging, and observability. Ensure efficient AI mo

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the comination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is building a modern, AI-first Strategic Sourcing and Procurement Intelligence & Operations organization that makes it easier for Boxers to buy, scale, and manage technology spend — while unlocking business value, maintaining strong controls, and mitigating third-party risk. WHAT YOU'LL DO We are looking for a Senior Strategic Sourcing Partner to partner directly with our Box stakeholders, with a focus on Build (Engineering) and Box Security organizations. In this role, you will lead end-to-end sourcing lifecycles, manage commercial and technology contracting, drive proactive renewals, and optimize supplier performance across mission-critical cloud software, security tooling, and support Procurement Operations with reporting a

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As a Software Engineer – Principal, IBM i (AS/400) Connectivity, you will help build a new connectivity agent that extends Redwood RunMyJobs (RMJ) natively onto IBM i (AS/400), enabling Redwood to support some of the largest enterprise automation environments in the market. You will join a small, senior team building this capability largely from first principles, validating assumptions on live IBM i partitions and making architectural decisions where modern documentation may be limited. This position is open across levels from Software Engineer to Principal as we build out the team. Design, develop, test, and maintain native software supporting connectivity and integration with IBM i (AS/400) environments. Build native job submission and monitoring, spool file and message/data queue handling, and CL/RPG program invocation capabilities. Integrate IBM i functionality with the Redwood platform through clean, versioned extension points using native host server APIs and/or IBM Toolbox for Java (JTOpen/jt400

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Role Overview Mastercard is seeking a Vice President of Engineering to lead the Developer Workbench, a strategic platform designed to deliver a unified, AI-enabled, end-to-end software engineering experience across the enterprise. The Developer Workbench will bring together core engineering products, developer tools, AI-assisted coding capabilities, development environments, testing workflows, deployment pipelines, cloud development experiences, and developer insights into one cohesive platform. This leader will be accountable for transforming the Workbench from a set of disconnected tools and services into a productized developer experience that improves productivity, accelerates onboarding, increases adoption of modern engineering capabilities, and strengthens governance across the software development lifecycle. This is a senior engineering leadership role for a builder, integrator, and enterprise change leader who can operate across product, engineering, architecture, security, finance, learning, and senior technology leadership. ________________________________________ Key Responsibilities Lead the Developer Workbench Engineering Strategy • Define and execute the engineering strategy for the Developer Workbench. • Establish the technical architectu

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We are expanding our data science capability to develop a state-of-the-art system for estimating and understanding the size and characteristics of marketing and advertising audiences. This role offers the opportunity to apply Bayesian statistics, advanced mathematical thinking and production-quality engineering to complex problems with meaningful industry impact. What You’ll Be Doing Develop and implement Bayesian statistical models and other advanced analytical methods to estimate audience sizes and characteristics. Translate complex mathematical and statistical questions into robust, explainable data-driven solutions. Build and maintain production-ready Python packages, including unit tests and clear technical documentation. Collaborate with data scientists, engineers and other specialists to design, build and refine analytical solutions. Work with diverse data formats and help maintain data quality and integrity throughout the analytics pipeline. Use cloud computing resources to support scalable data processing and model deployment. Contribute to Git repositories, code reviews and

About the Team The mission of the Applied AI Engineering team is to enable the secure and impactful implementation of Agentic solutions. In this international Government role, you will deliver clearly scoped AI use cases with public-sector customers, from a mission need through hands-on implementation, architecture, evaluations, measurable adoption, and documented handoff. Account-aligned technical and commercial owners retain ongoing account ownership. About the Role We are looking for a driven solutions leader with a product mindset to partner with our international public-sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies, policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll partner with their technical teams, subject matter experts, regional cloud providers, systems integrators, and implementation partners to move from prototype through production. You’ll design architectures using supported OpenAI technologies and approved services, with explicit data, inference, evaluation, and production-readiness boundaries. You will collaborate closely with regional Sales and Solutions Engineering, Global Affairs, Applied Research, Product, Legal, and Security teams. This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deliver clearly scoped technical implementations with sophisticated international public-sector customers, serving as their hands-on engineering partner to build applications on supported model APIs, Codex, and other approved OpenAI technologies. Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap. Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by deliv