Senior Cloud Support Engineer Jobs

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role This is a hands-on build role that will develop and maintain HR's data pipelines on our GCP/BigQuery/dbt data model, with an AI-powered analytics layer on top. Core platform infrastructure is provisioned centrally; you'll help configure HR-specific pipelines and dbt modeling work on top of it, in partnership with our data scientist, and stand up recruiting reporting and insights as the first production use case on the new stack. This role reports directly to the Director of HR Analytics, with high visibility into architecture and stakeholder-facing decisions from day one. Your mission is to move the organization away from manual reporting and toward a mature, self-service environment where senior stakeholders get decision-ready answers, not just data. What You Will Be Doing Build and Deploy Scalable Analytics Build and maintain data pipelines in BigQuery/dbt, on infrastructure provisioned by the central data platform team, that link HR data across the employee lifecycle (Workday, Greenhouse, Qualtrics, ServiceNow), so we can trace how hiring decisions affect long-term engagement and retention. Support and enhance the AI-powered analytics user experience. Develop scalable, self-service dashboards that reduce time spent on reactive, one-off data requests. Implement data governance practices (access controls, validation, documentati

About the Team DoorDash is one of the world’s leading on-demand logistics platforms. Across DoorDash, Deliveroo, and Wolt, our operations span more than 40 countries, dozens of offices, and tens of thousands of employees.Global Safety and Security helps protect our people, property, operations, brand, and reputation across that footprint, using technology, agility, and a people-first approach to stay ahead of evolving risks. Within the team, Protective Services focuses on the safety of our executives, their families, and the operations that support them. Our detection engineering function brings together enterprise, marketplace, open-source, and physical security signals to identify threats that don’t fit neatly within a traditional SOC boundary. This role builds the detection capabilities that turn those signals into timely, actionable intelligence - and helps Protective Services find what matters before it becomes something bigger. About the Role Detection engineering looks a little different here. As a Detection Engineer on Protective Services, you’ll build the technical capabilities that help identify and investigate threats to protected individuals. The signals you’re looking for won’t live neatly in one place—they may surface across identities and endpoints, cloud environments, marketplace activity, support interactions, physical access events, or open-source information. You’ll connect those signals to find what matters. That means building detections, enrichment, and automation; separating meaningful risk from noise; and investigating what you uncover alongside Protective Services partners. This is a hands-on engineering role where you’ll work across code, queries, data pipelines, detection repositories, and production systems. You’ll take detections from an initial hypothesis through deployment and tuning, then use what happens in the real world to make them better. You’ll have ownership of well-understood problems while partnering with senior engineers whe

Who We Are Every organization runs on intelligence: years of accumulated knowledge, decisions, and context. As AI takes on more of that work, companies face a choice: rent that intelligence from vendors who keep the data, the context, and the results, or own it. OpenTeams exists to make ownership possible. Founded by Travis Oliphant, creator of NumPy and SciPy, and built by people with deep roots across the open-source ecosystem, including NumPy, SciPy, PyTorch, and Jupyter, we help enterprises and governments build AI they control, govern, and evolve themselves. If that sounds like your kind of work, we'd like to meet you. Senior Infrastructure Engineer - AI/ML Platform Location: U.S - Remote Work Authorization: U.S. citizenship required Clearance: An active clearance is not required at the time of hire. Candidates must be able to obtain and maintain a Secret security clearance, which includes a federal background investigation. Salary Range: $85,000 - $120,000 USD, dependent on experience level and location About the Role We're looking for a Systems Engineer to join our platform support team. This is a role for someone early in their infrastructure career who wants real ownership of production systems and is willing to earn it by being the person others can count on. The work runs across two streams. Internal Platforms covers the systems OpenTeams itself runs on — identity, cloud, internal applications, our website. You own that surface end to end, which means you're the first responder when something breaks and the one who fixes the underlying cause so it stops happening. Project Support means backing up our infrastructure engineers on the platforms we build and operate for customers, including government programs. Both streams start at the front line. That's the entry point, not the destination - as you build real context, the scope grows toward environment builds, deployment configuration, and eventually owning pieces of a platform outright. The two sides

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Overview Decision Stream is Mastercard's next-generation AI-native decisioning platform, designed to power intelligent, real-time decisions across fraud, authentication, payments, and risk. Built with a startup mindset and enterprise-scale ambition, the platform combines innovation, speed, and engineering excellence to redefine decisioning across Mastercard's global ecosystem. We are seeking a visionary and hands-on VP of Software Engineering to help build and scale the platform. This leader will partner closely with Product, Architecture, AI, and Platform Engineering teams to drive technology strategy, architecture, engineering execution, and organizational growth. What You'll Do Lead Through Technical Excellence • Serve as a senior technology leader and role model for engineering teams. • Drive architecture, design, and technology decisions across distributed systems, streaming, AI, and cloud-native platforms. • Engage deeply with engineers, architects, and product leaders to solve complex technical challenges. • Influence engineering standards, software quality, and operational excellence. Build and Scale the Platform • Help shape and deliver a highly scalable, resilient, and secure decisioning platform operating at Mastercard scale. • Balan

Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for millions of people across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new (Senior) Backend Engineer you'll join a team based in Copenhagen, reporting to Eugene, working to automate manual and repetitive tasks in Financial Crime Control at scale, across our broader Technology function. What will you do? Design and deliver complex distributed systems that improve Financial Crime Control efficiency, anticipating technical risks and dependencies before they become blockers. Guide teams in the responsible and effective use of AI tooling as it becomes a bigger part of our stack. Lead technical discussions on system design and implementation, and mentor other engineers — a bigger part of the role as you grow into its senior scope. Partner with teams across the organization to help them build and integrate new solutions, working across domains to solve data aggregation and integration challenges, and drive projects with minimal support. Work with a high degree of autonomy in an agile environment, and evaluate team processes to identify and implement high-impact improvements. What are we looking for in you? Minimum of 3 years of backend experience, with a proven track record of designing and delivering complex systems at scale. Expertise in event-driven architecture and distributed systems, balancing trade-offs to ensure system reliability and performance. Experience with cloud technologies. Experience with Go is a significant advantage. A strong interest in AI and familiarity with solutions like OpenAI. Excellent collaboration and commu

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As an Account Engineer , you’ll play a key role in delivering technical expertise and building relationships with prospects and customers as they explore the Snowflake AI Data Cloud. This is a fantastic opportunity to grow your career, develop your skills, and make an impact in a supportive and dynamic environment. You’ll work alongside experienced team members, contributing to a variety of customer engagements, from technical evaluations to inspiring future-state architectures. This role blends technical problem-solving, collaboration, and customer focus, making it an exciting step for someone looking to grow into a technical customer-facing role. What You'll Do: Support Customer Engagements: Assist in presenting Snowflake’s technology and vision to diverse audiences, from technical contributors to business leaders. Develop your skills in aligning technical solutions with business outcomes. Contribute to Technical Wins: Collaborate with customers to plan and execute technical evaluations and proof-of-concept demonstrations, supported by senior team members. Help tailor solutions to customer needs while learning how to communicate business value effectively. Learn & Build Relationships: Partner with customers and technical champions to foster trust and collaboration. Bu

About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem that accelerates customer success, enables enterprise AI adoption, and drives durable growth in support of OpenAI’s mission. Cloud partners are central to how customers discover, purchase, deploy, and scale OpenAI solutions. We work across cloud providers and their field, product, marketplace, technical, and partner organizations to reduce friction for customers and create repeatable paths from initial interest to production impact. The team collaborates closely with Sales, Technical Success, Product, Engineering, Finance, Legal, Security, Marketing, Operations, and Customer Success to turn strategic cloud relationships into measurable customer and commercial outcomes. About the Role We are hiring a Partner Director, GTM Cloud Partnerships to shape and execute OpenAI’s go-to-market strategy with strategic cloud partners. You will own senior relationships across a portfolio of cloud providers and develop joint business plans that expand customer access to OpenAI’s products, generate partner-sourced opportunities, and accelerate enterprise adoption. You will translate company-level partnerships into practical field motions spanning account planning, co-selling, cloud marketplaces, customer procurement, technical enablement, solution development, and executive engagement. This is a highly strategic and hands-on role. Success requires executive presence, strong commercial judgment, cloud ecosystem expertise, and the operating discipline to coordinate complex initiatives across multiple partners, regions, and internal teams. The ideal candidate can move fluidly between long-term strategy and the detailed execution required to deliver measurable results. This role is based in San Francisco. We use a hybrid work model of three days in the office per week. In this role, you will: Own the strategic and commercial relationships with a top global cloud partner, establishing strong alignm

Ready for an opportunity to make a substantial impact with a disruptive tech company while building your pre-sales career? Rubrik, Inc. has an amazing product, a supercharged team and the financial backing of Lightspeed Ventures, Greylock Partners and Khosla Ventures. Bottom line, if you have limitless drive and like to win, we want to talk to you! Rubrik is looking for Sales Engineers in the Netherlands to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelising, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for a mix of enterprise, mid-market, and small business customers throughout your region. About the position: Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space. Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers. Makes technical and sales presentations to customer's technical staff and senior management. Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment. Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Manager / Senior Manager, Cell Infrastructure , you'll help shape the foundation that lets GitLab run reliably across multiple cloud providers in the agentic era. As more enterprise customers adopt AI-driven development workflows, GitLab needs a cell-based infrastructure that can scale horizontally, support strong reliability, and operate with clear cost efficiency. In this role, you'll report to the VP Engineering, Platform Scale & Architecture and lead a 0 to 1 effort to build the control layer that determines how GitLab cells are provisioned, placed, and operated across clouds. This is a high-im

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Senior Security Operations Engineer you will: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Harden our cloud-native environments (AWS, OCI, GCP) by introducing secure by default designs and features into network, tooling, and processes Own and drive resolutions for enabling engineers to design, build, and use infrastructure securely at scale by deploying secure architectures using infrastructure-as-code and reusable code libraries Manage IAM / RBAC for cloud infrastructure, and partner with IT on streamling authentication/authorization to ensure unified access control across the board Deploy and operationalize some of the security services and tools (eg: SIEM, SOAR, domain monitoring, endpoint tooling, cloud security tooling) Respond to security incidents and harden environments post-incidents. Support control monitoring and remediation for compliance initiatives Gather and analyze security metrics to address security issues with cross-team dependencies Be a problem solver who is empathetic to developer concerns and will employ construc

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. A majority of our users interact with our products in languages other than English, and our products must work seamlessly across languages, regions, and cultures. The Internationalization team builds the infrastructure that enables OpenAI products to ship globally by default. We develop the systems that power localization, international product launches, and high-quality global user experiences across all OpenAI products. About the Role As a Senior Software Engineer on the Internationalization team, you will build the systems that power localization and international product launches at OpenAI. You’ll work on the platform that manages product content, translation workflows, and localization infrastructure across our products. This role sits at the intersection of AI systems, developer platforms, and product infrastructure. In this role, you will Build and scale OpenAI’s localization, content, and experimentation platform used across OpenAI product teams, including open-source components: Develop AI-powered translation pipelines combined with human-in-the-loop review workflows. Design systems that reliably deliver localized product content across web and mobile apps. Build tools that enable linguists and localization teams to review and improve translations. Develop developer tooling that simplifies localization and internationalization workflows. Build and maintain internationalization libraries used across OpenAI products: Design systems that correctly handle numbers, currencies, dates, and pluralization across locales. Improve support for multilingual interfaces and right-to-left languages. Partner with product teams to improve the international readiness of new features. You might thrive in this role if you Have strong software engineering experience building backend or full-stack systems. Have familiarity with Java, React, MySQL, and cloud infrastructure p

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. The Infrastructure product organization develops New Relic infrastructure instrumentation agents, next generation data processing and management services, vulnerability management, and security testing capabilities for on-prem and cloud customers. We work with data at a scale using a diverse tech stack (Go, Java, JavaScript, React GraphQL, Kubernetes, many public cloud web services, and more). As a senior backend engineer, you will help us build and extend next generation solutions such as a control plane for customers to manage their data pipelines at scale. New Relic is looking for engineers who are interested in building a brand-new observability experience. This high-impact engineering position is a phenomenal opportunity to own and build a set of next generation services and capabilities for the company. We are searching for a motivated engineer who is ready for a career-defining role in their next opportunity. We look forward to talking with you! What you'll do ● Design, Build, maintain, and scale back-end services and their support tools. ● Participate in architectural definitions with a high degr

About Team & About Role Ready for an opportunity to make a substantial impact with a disruptive tech company while building your pre-sales career? Rubrik, Inc. has an amazing product, a supercharged team and the financial backing of Lightspeed Ventures, Greylock Partners and Khosla Ventures. Bottom line, if you have limitless drive and like to win, we want to talk to you! Rubrik is looking for a Sales Engineer to provide technical direction and business guidance to our Enterprise sales team in Germany. As a Sales Engineer, you'll be accountable for regional revenue goals by driving innovative technical programs and owning day-to-day account-level activities, working in a 2:1 partnership with two Account Executives.You'll be responsible for evangelising, positioning, and architecting Rubrik's Data Resilience, Observability, and Remediation tools for a targeted list of new and existing enterprise customers, concentrated in Southern Germany. What You'll Do Provide technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities across your patch. Own discovery, demo, and technical validation (POC or otherwise) largely independently, so opportunities keep moving without waiting on specialist support at every step. Demonstrate technical leadership and subject matter expertise on Rubrik's products and platform, adapting your pitch across on-prem, cloud, SaaS, identity, and increasingly AI-driven customer requirements. Act as technical expert and consultant, developing and proposing solutions that meet the technology and business requirements of your named accounts. Make technical and sales presentations to customers' technical staff and senior management; in person as well as remotely, including travel within Germany for onsite meetings and workshops. Serve as a trusted technology advisor to customers, building champions who advocate for Rubrik through the full evaluation

Who we are Artefact is a leading global consulting firm dedicated to accelerating the adoption of data and AI. We work with a variety of businesses, from supermarket chains, to private equity firms and telecoms; including Nissan, L'Oréal, Carrefour, WHSmith, Orange, Beiersdorf, BNP Paribas, and Samsung. Our success stems from combining advanced data technologies, agile methods for quick delivery, and dedicated teams of data scientists, data engineers, business consultants, and data analysts. Our 2000 employees operate in 26 countries (Americas, Europe, Asia, Middle East, India, Africa) and we partner with 1,000+ clients. What you will be doing As a Senior Engineer in our India office, you will support and develop client data platforms, with a focus on metadata management and data governance using enterprise tools such as Informatica Intelligent Data Management Cloud (IDMC). Your role would include: Platform maintenance: Run and support IDMC day to day, including Secure Agent management, connectivity, access control (asset groups, roles, SSO/SCIM provisioning), and environment promotion. Metadata engineering: Configure and troubleshoot metadata scans across cloud data warehouses, databases, CRM platforms, APIs and reporting tools, and resolve scan and profiling failures at scale. Data quality and governance: Build and maintain data quality rules, scorecards, business glossaries and data classifications, and keep them consistent across sources. Lineage: Map end-to-end data flow across the enterprise, so that data pipelines are visible and trusted. Automation: Use IDMC REST APIs, Python and bulk import/export to automate glossary loads, catalog clean-up, and governance workflows. Qualifications & Experience Informatica Experience: Hands-on experience with Informatica IDMC in production (CDGC, Metadata Command Center or Data Quality), including platform administration, metadata

About the Team The Supply Chain Technology team within OpenAI’s Enterprise Platform & Technology builds and scales the systems and data architecture that power our core supply chain operations. We enable operational agility, visibility, and execution across planning through fulfillment and partner operations. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering better decisions, reliable operations, and sustainable growth as OpenAI evolves. About the Role As a Senior Integrations Engineer, you will design, build, and operate the integrations and custom applications that connect OpenAI’s supply chain ecosystem. You will combine integration platforms, Python development, and APIs to deliver reliable data flows across enterprise systems, internal applications, and external partners. You will partner closely with Hardware Operations, Application Engineers, Product Managers, IT, and business teams to improve data integrity, automate operational workflows, and support the transition from legacy systems to modern cloud platforms. This is a hands-on engineering role with ownership across architecture, implementation, deployment, and ongoing production support. In this role, you will Define integration architecture and reusable design patterns across the supply chain technology landscape, balancing reliability, security, maintainability, and delivery speed. Build and support integrations connecting ERP and SCM systems, internal applications, e-commerce platforms, third-party logistics providers (3PLs), contract manufacturers (CMs), retailers, and distributors. Develop workflows, APIs, event-driven services, and batch and file interfaces, choosing the appropriate combination of platform capabilities and custom code. Build production Python applications, integration services, reusable connectors, and operational tools with automated tests and maintainable interfaces. Implement API and EDI partner inte