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Senior Cloud Support Engineer Jobs

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Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Staff Software Development Engineer (C and Go) to join our Engineering team. This is a hybrid role based in Bangalore, (3 days a week in office), reporting to the Senior Manager, Software Engineering.You will work on the control plane for the Zscaler Internet Access (ZIA), ZDX products, which has redefined how security services are delivered in the cloud. What you’ll do (Role Expectations) Lead, grow, and mentor a high-performing team of 6–12 software engineers, including hiring, performance management, and career development Define and execute the technical roadmap ensuring alignment with business goals Develop and own components of a large-scale distributed system with a focus on scalability Use AI-powered tools for advanced problem solving and engineering efficiency Champion observability (metrics, logs, traces, SLIs/SLOs) and partner with SRE, Support, and Customer Success to reduc

javaawskubernetes
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6mo ago

FEQ227R53 As a Senior Solutions Architect, you will shape the future of the Data & AI landscape by working with the most sophisticated data engineering and data science teams in the world. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the field. You will help our customers to achieve tangible data-driven outcomes through the use of our Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems Reporting to the Field Engineering Manager, you will collaborate with our most strategic prospects and customers, work directly with product and engineering to drive the Databricks roadmap forward, and work with the broader customer-facing team to develop architectures and solutions using our platform. You will guide customers through the competitive landscape, best practices, and implementation, and develop technical champions along the way. The impact you will have: You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems. You will work directly with the sales team to develop your book of business, define account strategies, and execute those strategies to help your customers and prospects solve their business problems with Databricks. Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications Collaborate with your fellow Solutions Architects, using your skills to support each other and our users Become an expert in, pro

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Artefact
📍 Pune• Full-time
1mo ago

About the Role We are looking for a Senior SAP BW/BI Developer to design, build, and optimize enterprise data warehousing solutions on SAP BW. The ideal candidate has deep hands-on experience across the full SAP BW/BI stack — from data extraction and ABAP development to performance tuning and cross-platform data integration — and can independently own complex data solutions from design through production support. Key Responsibilities Design and develop SAP BW/BI solutions, including data models, extraction logic, and reporting objects to support business analytics needs. Build and maintain data ingestion pipelines from SAP ECC and functional modules including PM, FI/CO, SD, MM, and C4C into SAP BW. Develop, enhance, and debug custom extractors, user exits, and enhancements using ABAP programming. Design and build DSOs (Data Store Objects), InfoCubes, and BEx Queries to support reporting and analytics requirements. Develop and maintain APDs (Analysis Process Designer) to extract data from BW and push output files to application servers for downstream consumption. Analyze, troubleshoot, and optimize BW query and load performance, particularly for large data volumes. Build and support connectivity between SAP BW and external data platforms, preferably Cloudera and/or Google Cloud Platform (GCP). Design, schedule, and monitor Process Chains to automate data loads and ensure data availability SLAs are met. Manage Transport Requests across development, quality, and production landscapes following change management best practices. Create and maintain technical documentation, including design specs, data flow diagrams, and process runbooks. Collaborate with functional consultants, business analysts, and downstream data teams to translate business requirements into technical solutions. Provide production support, root-cause analysis, and long-term fixes for data and performance issues Requ

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9 days ago

Technical Program Manager (AI, Cloud & Portfolio Delivery) Experience: 10-18 Years Role Overview We are seeking an experienced Technical Program Manager with a strong engineering background who has progressed from Software Engineer, Technical Lead, or Solution Architect into Program Management. The role will lead enterprise transformation, AI/GenAI, cloud modernization, strategic pre-sales initiatives, and portfolio delivery across multiple programs. Key Responsibilities Lead end-to-end delivery of large-scale technology and transformation programs. Drive AI/GenAI, cloud migration, application modernization, and digital transformation initiatives. Own program governance, budgeting, resource planning, risk management, and executive reporting. Manage a portfolio of programs, ensuring alignment to business objectives and strategic priorities. Partner with Product, Engineering, Architecture, and Business leaders to define technology roadmaps. Support pre-sales, solutioning, estimation, RFP/RFI responses, client presentations, and proposal development . Engage with senior stakeholders and clients as a trusted advisor, translating business needs into technology solutions. Ensure delivery excellence through Agile, DevOps, CI/CD, and engineering best practices. Required Skills Prior hands-on experience in Java, Python, .NET, or other enterprise technologies . Strong experience with AWS, Azure, or GCP . Knowledge of AI/GenAI, LLMs, Machine Learning concepts , and modern data platforms. Microservices, APIs, Kafka, Event-Driven Architecture, and Distributed Systems. Agile, Scrum, DevOps, CI/CD, and Program Governance. Strong client-facing, stakeholder management, and executive communication skills. Preferred Experience managing technology portfolios worth multi-million-dollar budgets . Strong background in pre-sales, solution consulting, and strategic account management . Certifications such as PMP, SAFe, AWS, Azure, or Cloud certifications.

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Databricks
📍 Mountain View• $189.8K – $256.2K/yr
7mo ago

P-1489 About Databricks At Databricks, we are passionate about empowering data teams to tackle the world's most complex challenges — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world's best data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. The Role We are seeking an exceptional Senior Staff Technical Program Manager (TPM) for Reliability to lead the strategy, execution, and continuous improvement of our most critical Reliability initiatives across infrastructure and product engineering teams at Databricks. As Databricks scales to support thousands of customers and the world’s most data-intensive workloads, Reliability is foundational to our mission. In this role, you will lead cross-company programs that significantly enhance the reliability, performance, and operational excellence of our multi-cloud infrastructure. This is a high-visibility, high-impact leadership role partnering closely with our most senior engineering leaders, including Reliability Program executive sponsors, senior TLs, and Engineering Managers to define Reliability strategy, set long-term goals, and execute multi-quarter programs to build the most reliable cloud platform on the planet to help our customers run their mission-critical workloads on. To be successful, you must possess a deep understanding of large-scale distributed systems, cloud infrastructure, and engineering principles that drive operational excellence. You will leverage your background to anticipate risks, shape technical direction, and deliver complex programs across product, engineering, SRE, and cloud partner teams. You will have the opportunity to: Lead Reliability Strategy + Multi-Quarter Roadmaps Partner with senior engineering leadership to define the long-term Reliability roadmap, influence technical direction, and ensure alignment

awsazuregcp
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7mo ago

P-1489 About Databricks At Databricks, we are passionate about empowering data teams to tackle the world's most complex challenges — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world's best data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. The Role We are seeking an exceptional Senior Staff Technical Program Manager (TPM) for Reliability to lead the strategy, execution, and continuous improvement of our most critical Reliability initiatives across infrastructure and product engineering teams at Databricks. As Databricks scales to support thousands of customers and the world’s most data-intensive workloads, Reliability is foundational to our mission. In this role, you will lead cross-company programs that significantly enhance the reliability, performance, and operational excellence of our multi-cloud infrastructure. This is a high-visibility, high-impact leadership role partnering closely with our most senior engineering leaders, including Reliability Program executive sponsors, senior TLs, and Engineering Managers to define Reliability strategy, set long-term goals, and execute multi-quarter programs to build the most reliable cloud platform on the planet to help our customers run their mission-critical workloads on. To be successful, you must possess a deep understanding of large-scale distributed systems, cloud infrastructure, and engineering principles that drive operational excellence. You will leverage your background to anticipate risks, shape technical direction, and deliver complex programs across product, engineering, SRE, and cloud partner teams. You will have the opportunity to: Lead Reliability Strategy + Multi-Quarter Roadmaps Partner with senior engineering leadership to define the long-term Reliability roadmap, influence technical direction, and ensure alignment

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FSAStore.com
📍 United States• $120K – $160K/yr
1mo ago

About the role: As an Associate Architect of our Engineering department, you will support the bridge between business needs and technical solutions on our eCommerce Platform: a React-based storefront running on Cloudflare Workers with a Salesforce Commerce Cloud (SFCC) backend. This is primarily a planning and technical guidance role, not a hands-on developer role - you'll spend most of your time on architecture, technical direction, and proof-of-concept/draft work, while delegating implementation to developers and AI agents, and overseeing execution. Reporting to the Lead Architect, who will provide direct mentorship, with additional guidance from the Director of Engineering and other senior technical voices, you will contribute technical perspectives and recommendations, help translate business requirements into system designs, and grow into a fuller architecture role. This is an ideal role for an experienced SFCC developer looking to make the move into architecture. Key responsibilities: Support business partners by researching and preparing technical and process recommendations and project estimates, under the Lead Architect's guidance. Translate business requirements into system requirements and design specifications, document requirements, and flag interface issues/concerns for review. Write high-level code for proof-of-concepts, technical drafts, and architectural spikes to validate design direction, then guide and review the developers/agents who build it out. Help establish technical standards, collaborate on design decisions, and participate in peer code/design reviews and knowledge-sharing. Support third-party integrations (payments, CMS, search, analytics/CDP, benefits/CRM) with senior support as needed, and contribute to cross-functional platform work using SFCC, Cloudflare Workers, and React. Work with technical teams to devise or modify processes to solve problems. B

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Junior Consultant – Vulnerability Assessment, Penetration Testing & Red Teaming Location: Clearwater Pune, WFO Experience: 1–3 years Employment Type: Full-time Department: Cybersecurity / Information Security Reporting To: Senior Consultant / Team Lead About the Role Clearwater is looking for a Junior Consultant – Vulnerability Assessment, Penetration Testing (VAPT) & Red Teaming to join our consulting services team. The role will support the delivery of vulnerability assessments, penetration testing, application and infrastructure security assessments, and red team engagements for clients across different technology environments. The ideal candidate should have a strong foundation in cybersecurity, networking, operating systems and common security testing methodologies, along with a willingness to continuously learn and develop offensive security skills. Key Responsibilities Vulnerability Assessment & Penetration Testing Assist in conducting vulnerability assessments and penetration tests across: Web applications and APIs Mobile applications Network and infrastructure environments Cloud environments Internal and external networks Wireless environments, where applicable Perform reconnaissance, enumeration, vulnerability identification and validation. Identify and safely validate security weaknesses using manual and automated techniques. Assist with exploitation and post-exploitation activities under approved engagement scopes. Conduct security testing in accordance with established methodologies such as OWASP, PTES and NIST, as applicable. Analyse scan results and distinguish genuine vulnerabilities from false positives. Red Teaming Support red team and adversary simulation engagements under the guidance of senior team members. Assist with reconnaissance, attack-path identification, initial access, privilege escalation, lateral movement and other approved activities. Develop an understanding of adversary tactics, techni

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Mongodb
📍 Dublin• Full-time
2mo ago

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Escalation Manager is a critical role within Technical Services. As a member of our global Incident and Escalation Management team, they work internally with our Engineering, Services, Sales and Product Management teams, as well as externally with customers and partners, to coordinate and drive the resolution of critical technical issues and incidents. Transparency is key and is achieved by providing timely and accurate updates to senior management regarding active escalations, as well as important detail on the status of the customer account. Individuals in this role are highly organized, proactive and professional. You are one who excels in fast-paced environments and can assess business impact, mobilize cross-functional teams, and drive technical escalations with urgency and ownership. We are looking for someone who has a customer-focused mindset with excellent communication and expectation-setting abilities. You have a technical background in Support, Services, DevOps, Systems Engineering, or Database environments, and are experienced in incident response or crisis management. You will have strong negotiation and objection-handling skill

sqlmongodbaws
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Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the role We are seeking a proactive and experienced Senior App Modernization and DevOps Engineer to lead the transformation of legacy applications and drive the implementation of modern DevOps practices on Azure. This role requires strong expertise in cloud computing, application modernization, and containerization, with a particular focus on Azure Kubernetes Service (AKS) and Azure-native solutions. The ideal candidate will have a proven track record in modernizing enterprise applications and optimizing CI/CD pipelines within a cloud-first environment. Job responsibilities Application Modernization Support: Assist in the migration and modernization of legacy applications to Azure, working closely with senior engineers to refactor, rearchitect, and containerize applications. CI/CD Pipeline Assistance: Support the development, maintenance, and optimization of CI/CD pipelines using Azure DevOps, ensuring smooth integration and deployment processes. Infras

pythonazuredocker
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27 days ago

Job Title: Java Devloper About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description: Job Title: Java Developer Location: Hinjewadi Phase 1 - Pune Shift Time: EMEA Overview: Role Description : About the Role We are seeking a highly skilled Senior Java Developer to join our Securities Finance Technology team. This role will focus on designing and building a next generation automated locates platform, a critical component in supporting securities lending operations. The ideal candidate will have deep expertise in Java-based enterprise applications, distributed systems, and cloud-native technologies. Key Responsibilities Design and develop a scalable, high-performance automated locates platform for securities

javasqlmysql
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Redwood Software
📍 Ontario• Full-time• C$100K – C$125K/yr
2mo ago

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are hiring a high-impact Technical Program Manager (TPM) to own end-to-end delivery health within a product area. This is a senior role embedded within a core product engineering group. You will partner with the Engineering Directors as your peer enabling engineering leaders to focus on technical quality while the TPM will own planning, governance, and stakeholder visibility and be the critical link ensuring our roadmap commitments translate into high-quality, enterprise-ready releases. You will operate at the intersection of Product, Engineering, Platform, Support, and Go-To-Market teams, and be directly accountable for delivery predictability, release readiness, dependency management, and executive visibility. This role demands a combination of strategic systems thinking

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Harvey
📍 San Francisco• Full-time• Remote• $188K – $278K/yr
4mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are looking for a Staff Technical Program Manager, Platform & Infrastructure to drive Harvey's most critical platform and infrastructure programs as the business scales. You will be the connective tissue across Core Infrastructure, Backend Platform, and product engineering teams, and cross-functional teams such as Security and Finance, owning the multi-quarter horizontal initiatives that define how Harvey scales: cloud migrations, cost optimization, capacity and performance planning, BYOC, and the buildout of Harvey's internal platform foundations. You will be going deep technically with senior platform and infrastructure engineers, aligning EMs and execs around durable plans, and driving programs from ambiguous mandate through measurable delivery. What You'll D

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CSQ128R175 As a Senior Engagement Manager at Databricks, you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands-on with data and AI technologies, understands architecture and delivery deeply, and now wants to transition into a customer-facing, sales-aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams, combining technical credibility with commercial impact. This quota-carrying role goes beyond managing individual engagements — you will embed FDE into Databricks’ broader platform growth, ensuring our customers achieve measurable business value from their investments. The impact you will have Lead the Forward Deployed Engineering motion in your region, aligning closely with Sales, Delivery, and Field Engineering leadership. Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing. Integrate services into platform deals, ensuring customers achieve measurable business outcomes. Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions, scope solutions, and guide customers toward successful implementations. Shape account strategies by aligning service offerings with client goals, transformation roadmaps, and long-term success. Collaborate with partners (GSIs, RSIs, cloud providers) to co-sell, develop joint account strategies, and deliver integrated services. Bring industry expertise to conversations with customers, demonstrating the art of the possible, creating demand, and building credibility as a trusted advisor. Demonstrate technical depth on Databricks and data/AI platforms to scope engagements, support solutioning, and lead technical conversations. Coach and mentor junior Engagement Managers, supporting peer developm

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Snowflake
📍 Menlo Park• Full-time• Remote• $95K – $124.9K/yr
27 days ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is growing and looking for a driven IT Audit Senior to join our team. You will report to the Manager, IT Internal Audit and help with an evolving workload with minimal supervision in a fast-paced environment. Whether it is facilitating Snowflake’s SOX compliance efforts or conducting internal audits, we strive to enhance the effectiveness, efficiency and scalability of the company’s processes, systems, and underlying internal control environment. You will be expected to problem solve, collaborate, and move fast while keeping attention to detail. Responsibilities: Execute and support our IT internal controls assessments, other IT audits and investigations. Design and implement automated, data-driven audit procedures using SQL, Python, or AI coding tools like Cortex Code (in Snowflake) move toward real-time monitoring of security compliance. Partner with Engineering and Product teams to audit secure software development lifecycles (SDLC) and CI/CD pipeline security. Conduct internal compliance review, ensuring adherence to frameworks like ISO 27001, ISO 42001, ISO 22301, or ISO 27017. Lead audits of cloud infrastructure (AWS, Azure, GCP) focusing on identity and access management (IAM), encryption, and network security configurations rather than just general IT cont

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