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Senior Cloud Support Engineer Jobs

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Cloud Analyst (Mid-Level or Senior) **Sign on Bonus Potential** Company: The Boeing Company The Boeing Company’s Specialized United States Infrastructure Operations is currently seeking a Cloud Analyst (Mid-Level or Senior) **Sign on Bonus Potential** to join the team in Berkeley, MO, Dayton Beach, FL; or Seattle, WA . The Cloud Analyst plays a key role in supporting the testing and execution of automated scripts across a range of cloud technologies, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). In this position, the selected candidate will help ensure smooth, reliable cloud operations while providing thoughtful recommendations to improve performance, efficiency, and automation. This role also requires strong customer relationship skills, with a focus on clear communication, responsiveness, and delivering high-quality support that builds trust and confidence. Join a team driving innovation in cloud technology and automation, and help shape secure, efficient, and reliable digital solutions. Position Responsibilities: Develop and maintain comprehensive documentation that may include detailed technical documents Create process flows, business requirements, functional specifications, and user guides, with a strong emphasis on cloud-based systems Collaborate with stakeholders to gather, analyze, and validate business and technical requirements related to cloud infrastructure and cost management Design and document process flows to support cloud service management, price tracking, and operational improvements Support testing activities by creating and executing test plans, test cases, and automa

awsazuregcp
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MongoDB
📍 Bengaluru• Full-time
2mo ago

MongoDB is seeking a Senior Partner Marketing Manager to build and scale high-impact go-to-market programs with strategic cloud, technology, AI, and ecosystem partners. This role will contribute to the partner marketing strategy and execution across integrated campaigns, launches, events, digital programs, co-marketing motions, marketplace activation, and marketing enablement. Working closely with Partner team, Specialists,, Partner Strategic Operations, Alliances, Field Marketing, Global Demand Center, Product Marketing, Sales Enablement, and Communications teams. Reporting to the Lead, Partner Marketing, the successful candidate will help drive customer adoption through partner attach and generate partner-sourced and partner-influenced pipeline, while creating repeatable programs that scale across regions and partner types. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Key Responsibilities Translate partner capabilities, integrations, APIs, and AI solutions into compelling marketing messaging and experiences for developers, architects, IT decision-makers, executives, partner sellers, and marketers Develop customer-outcome-led messaging and campaigns that clearly articulate the better together value of MongoDB plus partner Plan and execute integrated, multi-channel programs leveraging the Global Demand Center and their offerings across direct, organic and paid channels Support cloud marketplace, solution-listing, integration, launch, and post-launch adoption motions where applicable working closely with Cloud Partner Marketing team Create scalable marketing activation assets for partners including campaign-in-a-box kits, co-marketing plays, solution briefs, messaging guides, battlecards, demos, webinars, training, and customer-facing content Build repeatable partner marketing playbooks, content kits, and operating processes that can be localized and scaled across partners and regions Lead partner-facing events,

mongodbawsazure
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NR
2mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! What you’ll do: Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, Salesforce Knowledge and Experience Cloud. Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems, Jira & other external systems). Collaborate closely with our US-based team, ensuring a few hours of overlap with Pacific Standard Time (PST) to facilitate seamless communication and project coordination. Drive defining, estimating, and shaping technical approaches/solutions using best practices Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders This role requires : Bachelor's Degree in Computer Scie

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About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. Open to overseas candidates/Visa Support This position is based in Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan. The Impact You’ll Make at Appier Appier is seeking a Senior Machine Learning Scientist to join our Advertising Cloud Optimization team , which leads the development of core machine learning algorithms driving campaign efficiency and advertiser ROI. Our programmatic advertising platform operates at a massive scale, handling over multi millions queries per second (QPS), all powered by our proprietary deep learning models for bidding, pricing, and personalized content delivery. In this role, you’ll further improve bidding strategies, audience targeting and creative optimization by deep-diving RTB ecosystem including SSP/DSP/MMP to design the strategy, enhancing user signals or applying advanced deep learning model What You’ll Work On Deep-dive the RTB ecosystem to identify the potential direction and decide the bidding strategy Leverage advance deep learning model to improve bidding/audience model performance Co-work with teams to improve real-time/long-term user interaction signal collection and to further improve model performance What We’re Looking For Master’s or PhD’s degree in Computer Science, Machine Learning, Statistics, or related field. 3+ years of industry experience on RTB ecosystem Proficiency in Python and SQL experience with modern ML frameworks and deep learning model (PyTorch, TensorFlow, etc.). Strong ownershi

pythonsqlmachine learning
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. About the role: As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. What You Will Be Doing: Serving as the technical point of contact for your accounts and account managers in your assigned territory. Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs. Creating and owning value based relationships at all levels in customer organizations. Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win. Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences. Advising the sales team on effective ways of positioning Elastic products, solutions and services. Onboarding, educating and enabling our partners, and suppor

Location : Bangalore Shift : 5:30 PM to 2:30 AM (IST) Rubrik is looking for an experienced Renewal Specialist for US & EMEA Regions based out in our Bangalore office. As a Renewal specialist, you will own & manage a renewal book of business for existing accounts customers across US and EMEA regions and is primarily responsible to ensure successful and on-time renewals. To be successful in this role requires excellent communication, coordination with cross-functional teams such as, Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, Finance and others. This is an ideal opportunity for someone who wants to be part of one the fastest-growing cloud data management and data security SaaS companies and have prior experience in Sales, Customer Success & Account/Channel Management. What You’ll Do: Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan. Responsible for negotiation and driving incremental standard uplift on renewals. Own, manage and review your current & upcoming renewal pipeline periodically in CRM. Conduct product usage & account review for your customers and coordinate internally with the Sales, Support & Customer Success team to help in mitigating any potential renewal risk. Review, validate and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date. Proactively manage your individual forecast i.e for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM. Maintain healthy pipeline hygiene i.e for CQ +1 & monthly linearity. Work in close coordination with Account Executive on Upgrade+Renewal Opportunities. Consult with partners and customers to resolve any questions or challenges while leveraging the Account Manager and other internal teams as needed. Keep up with Phase - Product Training/Certifications & Company Updates Conduct Periodic Pipeline Review & Forecast meeting

aifinanceauditing
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9 days ago

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities): Lead a large Care organization spread across multiple lines of business (LOBs), managing Care Managers directly and Care agents indirectly, to deliver an exceptional experience to live Toast customers. Own technical support operations end to end, including capacity planning, workforce management, SLAs, escalation paths and quality programs, so complex technical issues are resolved efficiently and consistently. Act as the face of the Care business to functional leaders across Toast. Bring customer insights and operational data to those leaders to influence and improve processes and policies. Align customer service standards, activities and initiatives across LOBs so they support and improve performance against organizational objectives. Make sure the right systems are in place and in use. Report service metrics, including customer feedback and trends, to senior leadership. Create, communicate and follow through on action plans. Partner with departments across Toast to drive the highest levels of customer success throughout the post-live customer journey. Keep finding new and better ways to delight customers. Build team engagement, professional development opportunities, product training and change leadership as responsibilities evolve. Implement and improve the reports, workflows, dashboards, email templates and other tools the team uses to communicate. Handle customer issues escalated directly from the Senior Leadership Team. Manage the use of Salesforce.com, NetSuite and all related applications. Do you have the right ingredients?* (Requirements) A minimum three-year degree in any discipline 15+ years of overall experience, including significant time in Customer Success, Technical Support or SaaS-based roles 8+ years of people management experi

aisalesforceproject management
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Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. Solution Implementation & Configuration Deploy and configure Microsoft Intune for device management, compliance policies, security baselines, and application protection. Implement Defender for Endpoint and Defender for Server for advanced threat protection, vulnerability management, and automated remediation. Integrate Windows 365 Cloud PC with Intune and Defender for Endpoint for secure hybrid work scenarios. Support Microsoft Sentinel integration for centralized monitoring and incident correlation where required. Configure Microsoft Purview solutions including Information Protection, Data Loss Prevention (DLP), Insider Risk Management, and eDiscovery. Implement Microsoft Entra capabilities such as Conditional Access, Privileged Identity Management (PIM), Identity Protection, and RBAC. Technical Delivery & Support Work collaboratively with architects, project managers, and other consultants to deliver projects efficiently. Troubleshoot and res

Global Solutions Architect - Cloud About the role Rubrik Professional Services is hiring a Global Solutions Architect to serve as our most senior technical authority for public cloud. This is a global, individual-contributor role at Technical Director level. You will set the architectural direction for how Rubrik is designed, deployed, and operated in the world’s most demanding cloud environments, and you will carry that direction personally into our most strategic customer engagements. You will be deployed where technical risk is highest: flagship accounts, first-of-a-kind architectures, and the engagements whose outcome sets the pattern everyone else follows. Between those engagements, you will convert what you learned into the reference architectures, service offerings, and enablement that raise the capability of every architect and consultant in the field. Your impact is measured by the quality of the practice you leave behind, not the hours you personally bill. We are looking for depth in public cloud architecture first. Deep Rubrik product expertise is expected to be built on the job. If you have architected large-scale data, storage, or security platforms across AWS, Azure, and GCP, and you can learn a new platform quickly and completely, we want to talk. What you will do Own the global cloud architecture standard for Rubrik Professional Services, reference architectures, design patterns, guardrails, and documented anti-patterns Act as the final technical escalation point for cloud architecture decisions on strategic engagements worldwide Define the technical shape of our cloud service offerings: what we sell, how it is scoped, and what good delivery looks like Establish Rubrik PS’s position on emerging cloud capabilities and translate them into deployment guidance before customers ask Lead the hardest engagements Own architecture and design on the most complex, highest-visibility customer engagements globally, multi-region, multi-cloud, and multi-regulator e

pythonawsazure
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3mo ago

We are looking for an inspiring, results-oriented Senior Director, to manage the AWS Cloud Specialist team in EMEA. This is a high impact and quota carrying role leading our strategic partnership with AWS. This individual must have credibility at the Executive level to build relationships with senior stakeholders at AWS and MongoDB. This individual will own the 360 partner strategy with AWS in EMEA, and will be responsible for leading their team to generate incremental pipeline via our cloud partnerships, growing deal size, accelerating sales cycles, and closing business leveraging our partner programs. Must have the ability to commute into a central office location on a regular basis.The role will work closely with AWS & MongoDB Sales Leadership, Solution Architects, Marketing, and Sales Operations, all geared towards the success of the region. We are looking to speak to candidates who are based in London for our hybrid working model. Responsibilities Develop, coach, and manage the Cloud Partner Specialist team to achieve regional business objectives and partnership goals Build & cultivate Executive-level relationships between AWS & MongoDB to create strategic alignment and close large-scale business Define and execute a robust EMEA 360 strategy with AWS to proactively prospect, identify, qualify, and develop a sales pipeline to and through our cloud partners Report to the VP WW Cloud and own all strategic and operational aspects of the AWS relationship Drive and oversee large and strategic deals in partnership with the MongoDB field sales, partners, and AWS sales teams Interlock with the Global Cloud Program team for backup, support, and pipeline generation Own the team's Quota for generating new business and uncovering new workloads/logos via cloud partners Ensure the team generates strategic joint pipeline with AWS and effectively supports the direct sales force on defined end-user sales pursuits Forecast co-sell Net ARR (Annual Recurring

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Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity What’s In It For U Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative Generous Time Off : Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings : You might think these are table stakes, but we know these matter to you. More Than Just Core Values : Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program : We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. Real Career Growth

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Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the Role: We are looking for a strategic and results-driven Senior Partner Account Executive to launch, scale, and optimise partnerships across our ecosystem with a focus on insurance carriers and brokers. Samsara’s telematics and dashcam technology already help thousands of customers improve safety and reduce risk - this role will accelerate those benefits by developing high-impact partnerships that drive mutual growth. You will be the face of Samsara to insurance executives, building scalable programmes that directly influence customer acquisition, retention, and loss cost improvement. If you thrive in fast-paced, high-growth environments, are motivated by measurable business impact, and enjoy turning ideas into reality, this is your opportunity to make a difference. Relocation assistance will not be provided for this role. In this role you will: Own and grow our relationships with insurance carriers, brokers and MGAs in the UK Design

project management
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Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity What’s In It For U Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative Generous Time Off : Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings : You might think these are table stakes, but we know these matter to you. More Than Just Core Values : Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program : We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. Real Career Growth

aiExcelfinance
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C
12 days ago

Job Title: DATA ARCHITECT About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location - Bangalore, Pune, Hyderabad, Gurugram, Chennai, Mumbai Experience - 15+ Years Skills and Qualifications : Defines and drives enterprise data architecture strategy across the business unit. Leads Architectural thinking across transformation programmes, influences executive stakeholders, and embeds modern data practices and cloud technologies at scale. Key Responsibilities • Set strategic direction for data architecture across the relevant business unit. • Lead wide-scale adoption of modern data architectures (e.g. data mesh, data[1]as-a-product). • Architect and govern cloud data platforms, migration strategies, and cost[1] optimised solutions

Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity What’s In It For U Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative Generous Time Off : Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings : You might think these are table stakes, but we know these matter to you. More Than Just Core Values : Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program : We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. Real Career Growth

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