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Senior Customer Activation Manager Scaled in Vancouver

53 active opportunities · Updated for October 2026

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Explore current senior customer activation manager scaled jobs in Vancouver. Use filters to narrow by work mode, employment type, experience and date posted.

A
Asana
📍 Vancouver• $132K – $178K/yr
12 days ago

Our work informs teams at every level of Asana and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to develop valuable insights about customer behaviors and attitudes, translating them into actionable recommendations. We think deeply about new areas, help develop and test concepts, and improve products and services once they’ve rolled out. As a Senior Experience Researcher, you will be a strategic partner who not only executes high-impact research but also shapes the research culture to elevate our collective craft. This role is based in our Vancouver office. Day to day collaboration is split roughly 50/50 between Vancouver teammates and San Francisco teammates. Locally, you will work closely with our PLG Adoption teams, specifically partnering with the AI Activations (AIA) and Conversion and Retention (CoRe) teams. Key local partners include Product Managers, Designers, and Engineering leads. We operate with an office-centric hybrid schedule. In-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you interview for this role, your recruiter will share more about in-office requirements. In this role, you will help shape and scale Asana’s Product-Led Growth (PLG) self-serve business. We recently launched several major new products—including AI Teammates, a Meetings product, and Asana for Client Management (ACM). We are also preparing two more major product lines for launch, which will unlock entirely new workflows and use cases for our customers. Historically, our growth relied on selling more seats or moving customers to higher tiers. Now, we have multiple new growth vectors, from AI credit consumption to these brand new product offerings. You will play a pivotal role in uncovering how to introduce u

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Brex
📍 Vancouver• Full-time• C$119.2K – C$149K/yr
1mo ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Marketing at Brex Marketing tells the story of Brex to the world. From acquisition to activation, we translate product value into business results. Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex. We move fast, experiment often, and think deeply about customer behavior. If you want your creativity to drive growth and shape perception, this is the place. What you’ll do The Brex Marketing team is looking for an experienced Senior Marketing Operations Manager to architect and optimize our B2B sales-led and channel-driven GTM engine. This role will define and maintain the systems, processes, and operational rigor that align Marketing, SDR, Sales, and Partner teams. We are looking for someone who is eager to design the future-state GTM tech stack—modernizing how leads flow, how insights are generated, and how operational workloads become more efficient through automation, AI, and a

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Most security assurance work is reactive: a customer asks, a team scrambles, an answer goes out. This role exists to end that cycle. As a Senior Staff Analyst, you’ll own a named portfolio of our most significant customers from a security perspective, and get ahead of what they need — their regulatory environment, their audit calendar, their risk appetite, their control expectations — well enough to have the evidence ready before the request arrives. You’ll lead customer security audits hands-on, sit across from customer security teams as a peer rather than a form-filler, and build account security plans that make the next assessment predictable instead of painful. This is deliberately a hands-on senior individual contributor role. You’ll spend your time in audits, in customer conversations, and in the detail of controls and evidence — not in a management chain. If you’ve got deep SOC 2 and ISO 27001 knowledge, real technical range across cloud architecture, identity and vulnerability management, and the presence to hold a room with a sceptical CISO, this is a portfolio you can genuinely own. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own a portfolio of strategic accounts as their dedicated security point of contact, building durable relationships with their security, risk, compliance and procurement teams. Lead customer security audits and assessments hands-on — scoping, preparing evidence, running the sessions, defending control design and driving findings to closure with internal owners. Build and maintain an account security plan for each account: their frameworks and regulators, audit and reassessment cycles, known concerns, open items and the roadmap commitments they care about. Anticipate requirements before they’re raised, tracking regulatory change, industry expectations and each account’s compliance calendar so documentation and evidence are staged in advance. Act

reactawsgit
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About the Team MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs. The team drives delivery accountability across customers and internal stakeholders through strong governance, proactive risk management, and sustained alignment to customer priorities. About the Role MongoDB is looking for a Senior Project Manager to lead complex customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements, execution, and business outcomes. The role translates customer objectives into a clear delivery strategy, aligns execution to expected outcomes, and drives alignment across scope, schedule, risk, dependencies, stakeholder actions, governance, and success measures. The person acts as a consultative partner to the customer’s business. helping shape priorities, tradeoffs, and decisions while keeping delivery focused on value realization. They must bring strong services delivery leadership, executive communication skills, and the ability to operate effectively in technically complex environments with sound judgement. The role partners closely with Consulting Engineers, Customer Success, Sales, and customer stakeholders to maintain momentum, align resources, and deliver measurable value. It also operates at both the engagement and broader account level, including leading regular quarterly business reviews and helping teams reassess priorities when needed. We are looking to speak to candidates who are based in Vancouver for our hybrid working model. What you will do: Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization Own delivery accountability for customer requirements, execution, and bu

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A
Asana
📍 Vancouver• C$176K – C$200K/yr
15 days ago

The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world. We're looking for a Senior Product Manager to lead our Integrations Platform team and build the connective tissue between Asana and the broader tools, data systems, and developer ecosystem our customers rely on. On the Integrations Platform team, you’ll define the shared capabilities, architecture, and operating foundations that make integrations secure, reliable, and scalable, including integrations for AI teammates.You're a technical product leader who's genuinely comfortable in the weeds of API design, connectivity architecture, and backend systems, and who knows how to navigate the nuances of a platform partnership from technical scoping through go-to-market, working with technology partners. You thrive on cross-functional collaboration and are excited to partner with engineering, design, user research, product marketing, product leadership, and the rest of our PM team. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for

DC
Diligent Corporation
📍 Vancouver• Full-time• C$131K – C$164K/yr
2mo ago

You love turning real business problems into working AI solutions — and you’re not afraid to roll up your sleeves to ship them. In this role, you’ll lead Diligent’s internal AI Solutions function , a small, high-impact team that is embedding AI and GenA I into the systems thousands of colleagues use every day across Marketing, Sales, Customer Success, Finance, HR, Legal, and Product & Engineering. You’ll set the AI vision and roadmap for internal tools, architect solutions, and still build hands-on — from prototypes and reference implementations through to production-grade integrations . You’ll own how AI shows up inside ERP, CRM, BI and core IT platforms, and you’ll be accountable for making those solutions reliable, secure, compliant, and measurably valuable for the business. If you enjoy being a “player-coach” who can move seamlessly between executive conversations and deep technical reviews, this role gives you the scope, visibility, and impact to shape how a global SaaS leader uses AI to run smarter and faster. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead, coach, and grow a high-performing team of AI Solutions Architects and Engineers, setting clear goals and building the capabilities the business needs as AI demand scales. Define and own the strategy, vision, and roadmap for internal AI solutions, translating business priorities into a focused portfolio of AI and platform initiatives. Design and deliver end-to-end AI/GenAI solutions — from ideation and prototyping through production deployment, monitoring, and continuous improvement. Embed AI capabilities (such as RAG, copilots, agents, summarization, and classification) into core business applications including ERP, CRM, BI, and other enterprise systems in a robust, maintainable way. &nbsp

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D
Databricks
📍 Vancouver• C$146.2K – C$201.1K/yr
14mo ago

P-1443 Databricks is on a mission to simplify and democratize data and AI — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Fullstack software engineer, you will work with your team and product management to make insights from data simple. We are looking for engineers that are customer obsessed, who can take on the full scope of the product and user experience beyond the technical implementation. You'll set the foundation for how we build robust, scalable and delightful products. Vancouver will be the newest R&D center for Databricks, expanding our presence in the Pacific Northwest. We are actively hiring world-class engineers to join us on our mission to democratize data + AI. We envision the Vancouver site becoming a key driver of product innovation at Databricks. To start, we’re bringing a few strategic areas to the Vancouver site and we have several open roles across the teams below, including: Log Analytics - Our customers increasingly use Databricks to analyze petabyte-scale logs in real time. This creates new challenges across the entire data processing pipeline, including ingestion, indexing, processing, and the user experience itself. AI/BI - AI/BI is redefining Business Intelligence for the AI age. We launched this product last summer and have already seen tremendous adoption (98.7% of our data warehousing customers are already using AI/BI!). From rich dashboarding and advanced visualizations to powerful talk-to-your-data solutions, the products w

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D
Databricks
📍 Vancouver• C$146.2K – C$201.1K/yr
15mo ago

P-1440 Databricks is on a mission to simplify and democratize data and AI — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. Vancouver will be the newest R&D center for Databricks, expanding our presence in the Pacific Northwest. We are actively hiring world-class engineers to join us on our mission to democratize data + AI. We envision the Vancouver site becoming a key driver of product innovation at Databricks. To start, we’re bringing a few strategic areas to the Vancouver site and we have several open roles across the teams below, including: Log Analytics - Our customers increasingly use Databricks to analyze petabyte-scale logs in real time. This creates new challenges across the entire data processing pipeline, including ingestion, indexing, processing, and the user experience itself. AI/BI - AI/BI is redefining Business Intelligence for the AI age. We launched this product last summer and have already seen tremendous adoption (98.7% of our data warehousing customers are already using AI/BI!). From rich dashboarding and advanced visualizations to powerful talk-to-your-data solutions, the products we are building involve exciting technical challenges across the entire stack. Unity Catalog Business Semantics - Context is everything for AI. For enterprise data, that context needs to be governed and managed, which is what Unity Catalog Business Semantics offers. We recently launched our first Semantics modelling capability, Unity Catalog Metrics, this pas

javasqlaws
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B
Brex
📍 Vancouver• Full-time• C$192K – C$240K/yr
1mo ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do As an engineer at Brex, you will help develop new products from concept to launch, whether for a 5-person startup or a 5,000-person-strong enterprise. We’re looking for folks with an interest in building products and tools, and who are comfortable in dealing with lots of moving pieces. You’ll be building customer-facing products that will drive direct business impact and shape our long-term technical vision with a high-quality bar. You'll have the opportunity to learn and push the frontier of providing the best fin

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DC
2mo ago

Must be based in Vancouver The role We're hiring a dedicated data engineer to own the production data platform that our delivery, product, and engineering teams run on; designing integrated, governed data pipelines and delivering automated reporting, AI-assisted workflows, and predictive signals on top of them. You'll write production code, design systems, own CI/CD, and be accountable for the correctness of data that leaders make decisions on. What you'll do Design and operate our cloud data platform: ingestion, transformation, orchestration and serving. Integrate data from across the business (delivery tooling, CRM, product telemetry, finance, support and customer feedback systems) with shared identifiers, data contracts and lineage. Build automated and continuously refreshed reporting so teams manage by exception rather than chasing status. Connect approved AI agents to governed data with structured outputs, provenance, guardrails and human approval in the loop. Build feature pipelines and the MLOps controls behind predictive use cases: tests, versioning, promotion gates and drift monitoring. Own the engineering standards for data: testing, observability, environment promotion, PII classification and access control. What you'll bring Strong software engineering fundamentals: production-quality code, API and interface design, testing discipline, systems design. Real experience building and operating production data platforms on a cloud warehouse or lakehouse (Snowflake and AWS preferred) with dbt and a modern orchestrator. Practical AI tooling experience: something shipped, not prototyped. LLM-backed classification, extraction or structured-output pipelines; agent and tool-calling workflows; retrieval; evals. You can reaso

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C
Cohere
📍 Vancouver• Full-time• From £162.5K/yr
2mo ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000, large enterprises within Western Canada. We’re looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture. You’ll be the voice of the field and help our product and engineering teams prioritize the Cohere roadmap with customer-centric care. It’s a highly self-directed role, so you should be someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you’ll help us reach it. As an Account Executive you will : Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders while also

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6mo ago

On-site | Vancouver Office – 564 Beatty St Here's Your Chance The dental industry a $40B global market spanning 28 countries still runs on disconnected systems, manual workflows, and decisions made without data. Most of it has never been touched by modern software engineering, let alone AI. EviSmart is the dental industry's Autopilot. We build the platform that automates the workflows consuming the industry's time and margin and we build it here, in Vancouver. If you want to architect systems that ship to real customers across North America, Europe, and beyond, and you're done with legacy tech and permission-seeking this is the role. Why EviSmart™ Exponential growing. 145% year-over-year SaaS growth. The market has validated what we're building. 28 countries. One platform. The dental industry's Autopilot built out of a 675 W Hastings office. Real AI stack. An in-house AI model R&D team building proprietary intelligence not wrappers. Outcome-driven culture. 50% of variable compensation tied to measurable technical outcomes. You own results, not tickets. Why Now The Customer Experience Platform is being built from the ground up. No legacy architecture to fight. No design-by-committee. The person who joins now will define the technical foundation and the standards everyone else builds on. We're at the stage where architectural decisions made this quarter will still be running three years from now. If you've ever wanted to be the person who sets the bar, this is that moment. From the CEO "I'm not looking for someone to execute a technical spec handed down from above. I need someone who looks at our system, sees what's wrong, and tells me directly then fixes it. If you've founded something, run an engineering team through growth and hard pivots, and you're ready to stop being the boss and start being the best engineer in the room, I want to talk." Paolo Kalaw, CEO, EviSmart™ What You'll Own Own the end-to-en

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B
Brex
📍 Vancouver• Full-time• $63.9K – $79.9K/yr
1mo ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you'll do As an Underwriting Senior Analyst, your goal is to ensure our underwriting processes run smoothly and efficiently for our cards products. You'll exercise judgment within established underwriting frameworks to resolve moderately complex cases involving multiple contributing factors. This is a role that requires strong communication, time management, and teamwork. You will implement solutions to uplift processes and engage cross-fun

aigoexcel
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1mo ago

On-site | Vancouver Office – 564 Beatty St About the Role EviSmart helps dental labs run their case workflow through three modules — Downloader, QC, and Case Entry . More and more customers are signing up for multiple modules at once, which makes onboarding more complex: each lab runs its own Lab Management System (LMS) and workflow, and our product needs to be mapped correctly to how they actually work. We're hiring a Senior Solutions Engineer to own onboarding for these complex, multi-module accounts. This person ensures that EviSmart is scoped and configured correctly against each customer's LMS and workflow from the very first sales conversation through go-live — so onboarding is smooth, on time, and no signed customer is lost along the way. Key Responsibilities Map our product to the customer's LMS and workflow during the sales process, so what gets sold matches what can actually be delivered. Assist Sales with scoping complex, multi-module deals — identifying LMS setup, workflow steps, and requirements that will affect onboarding before the contract is signed. Support demos for complex accounts, tailoring them to how the customer's LMS and lab actually operate. Be the liaison between Sales and Product — when a customer's LMS or workflow doesn't fit how EviSmart works today, own that conversation and drive it to a resolution. Work with Customer Success to improve the onboarding process and keep customers satisfied throughout. Own and lead onboarding calls for complex, multi-module accounts, ending each call with a clear next step. Ensure every onboarding is completed within the timeline promised to the customer. Track onboarding status accurately in HubSpot so leadership always knows where each account stands. Requirements Must-Have 5+ years in a Solutions Engineer, Implementation, or Technical Onboarding role at a B2B SaaS company. Experience mapping a product to a customer's exist

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Dialpad
📍 Vancouver• Full-time• From C$184.5K/yr
1mo ago

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Sr. AI Engineer: Systems, you’ll serve as an embedded senior back-end engineer on our Speech Team, owning the production systems that turn speech models and third-party capabilities into reliable, scalable experiences for Dialpad’s AI voice agents. You’ll work at the intersection of speech, ML infrastructure, and

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