Senior Customer Solutions Architect Jobs

Senior Machine Learning Engineer — NY - New York. Apply via Workday.

About the Team OpenAI’s Real Estate & Workplace (REW) team creates and operates the spaces that support our people and our mission. Within REW, the Strategic Occupancy Planning team connects business needs, workplace strategy, and space data to help shape where and how our teams work. We partner closely with business leaders, Finance, People, Workplace Operations, and Design & Construction to anticipate growth, optimize space utilization, and deliver a thoughtful, scalable workplace experience. About the Role We’re looking for an experienced Occupancy Planning & Workplace Strategy Manager to lead strategic space planning for our Go-to-Market (GTM) and General & Administrative (G&A) organizations. In this role, you’ll translate evolving business needs into actionable occupancy strategies, capacity scenarios, and workplace recommendations. You’ll serve as a trusted partner to business leaders, balancing growth projections, operational requirements, and employee experience to inform decisions about how our teams use space. You’ll own planning across a complex, evolving portfolio while leveraging CAFM/IWMS systems and data analytics to drive accurate, scalable decision-making. This role requires a combination of strategic thinking, hands-on technical expertise, and strong cross-functional partnership to turn planning recommendations into operational outcomes. This role is based in San Francisco. We use a hybrid work model of three days in the office per week, with approximately 10–20% travel. In This Role, You Will Own strategic occupancy planning for GTM and G&A organizations, translating headcount forecasts, business priorities, and workplace needs into actionable space plans. Develop and evaluate capacity scenarios, neighborhood strategies, team adjacencies, seating models, and space allocation recommendations to support organizational growth. Partner with business leaders and executive stakeholders to understand evolving requirements, communi

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Reddit Consumer Engineering organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit. This centralized role hires across several high-impact consumer teams, including: Core Product & Feeds: Home Experience, Recommendations & Content Discovery, Contribution Community & Presence: Reddit Pro, Youth Experience & Teen Safety, Creator Tools Growth & Engagement: Authentication, Notifications, Social Sharing, SEO, Onboarding. Monetization & Conversion: Paid User Acquisition, Conversion Funnel Optimization Identity & Security: Account Management, Trust & Safety What You’ll Do Build and evolve user-facing iOS experiences that help people discover, consume, create, and engage with content and communities. Lead projects through the full development lifecycle, from product definition and technical design to implementation, experimentation, launch, and ongoing improvement. Partner with product, design, data science, ML, backend, and platform teams to shape strategy, translate technical capabilities into intuitive experiences, and delive

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Responsibilities and Duties We are seeking a highly skilled System Tests & Diagnostics Engineer to develop, extend, and integrate specialized silicon validation and diagnostics tools for next-generation AI SoCs. Unlike traditional validation roles focused on executing test plans, this position is responsible for developing the diagnostic software and stress tools that expose hardware failures, characterize silicon behavior, and improve platform observability throughout bring-up and validation. You will work closely with Arm engineers to understand and extend existing diagnostics technologies while developing Graphcore-specific capabilities for future AI hardware. Role Summary You will work with existing Arm-developed diagnostics technologies and extend them to support Graphcore's next-generation AI silicon. You will be responsible for developing system-level diagnostics and stress tools that integrate with an existing framework to detect data integrity, computational correctness, performance, and reliability issues across CPUs, AI accelerators, memory, storage, PCIe, firmware, BMC, and other platform components. Examples include silent data corruption (SDC) tests, power transient stress tools, and platform diagnostics, with opportunities to develop new diagnostics as future hardware capabilities evolve. This role requires close collaboration with hardware architects, firmware enginee

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Graphcore’s Arm-based hardware platforms across lab and data center environments. This role focuses on supporting hardware bring-up, validation, and troubleshooting of complex AI compute platforms, including server blades, racks, and rack-scale infrastructure. The successful candidate will collaborate closely with engineering, platform, and data center teams to ensure the reliability and performance of next-generation AI systems. The Team The Systems Engineering and Hardware Engineering teams are responsible for enabling the bring-up, validation, and operational reliability of Graphcore’s AI infrastructure platforms. The team works closely with server engineering, firmware teams, platform architects, and data center operations to support the development, testing, and deployment of next-generation AI compute systems. This collaborative environment enables rapid problem-solving and continuous improvement of Graphcore’s hardware platforms from early development through production deployment.

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Senior Manager, Digital Securities & Market Structure Policy, you'll be a critical stakeholder in Coinbase's engagement with the SEC on digital asset market structure, trading, and issuance rulemaking. You'll be deeply engaged in the rulemaking process, bringing deep corporate finance, trading, and issuance expertise to bear on active rule proposals, comment letter strategy, and requests for no-action or exemptive relief. This role shapes how Coinbase navigates the evolving U.S. securities regulatory landscape, translating proposed and final rules into actionable guidance for Legal, Product, and executive stakeholders. What you'll do: Drive Coinbase's engagement on active and pending SEC rulemakings related to market structure, trading, and securities issuance, ensuring Coinbase's positions are well-represented throughout the rulemaking lifecycle. Lead the development of Coinbase's comment letter strategy in response to SEC proposals affecting digital asset markets, drafting or directing substantive responses that advance Coinbase's regulatory objectives. Build and maintain relationships with SEC staff and Commissioners' offices, positioning Coinbase as a credible, constructive participant in the policy process. Translate proposed and final rules into internal guidance for Legal, Product, and executive stakeholders, identifying compliance implications, ope

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role We are seeking a Senior Privacy Engineer to lead the design and implementation of privacy controls across software, cloud, AI, and connected device platforms. The Privacy Engineer will work closely with Design, Product Security, Legal, Compliance, and Product Management teams to ensure personal data is collected, processed, stored, and shared in compliance with applicable privacy regulations, including GDPR, CCPA/CPRA, and other global privacy frameworks. Responsible for establishing and leading privacy engineering practices across the organization, driving privacy-by-design adoption, defining technical privacy strategy, and overseeing privacy risk management for products, services, cloud platforms, AI systems, and connected devices. The ideal candidate combines strong technical expertise with a deep understanding of privacy regulations and privacy engineering practices. What You Might Do Implement Privacy by Design and Privacy by Default principles throughout the software development lifecycle. Conduct privacy impact assessments (PIAs), data protection impact assessments (DPIAs), and

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role As an Offensive Security Engineer within HP IQ’s Product Security team, you will partner closely with engineering teams to identify, validate, and mitigate security risks across the product lifecycle. You’ll influence design decisions, embed security into development workflows, and continuously assess attack surfaces to guide and enhance secure development. What You Might Do Lead penetration tests and security assessments for product and feature releases. Conduct continuous security engagements, proactively identifying vulnerabilities and driving remediation to closure. Advise engineering and product teams on remediation strategy, validating fixes and tracking measurable improvements to security posture over time.​​​​​​​​​​​​​​​​ Assess attack surfaces across internet-facing services, APIs, and device interfaces (Wi-Fi, BLE, USB). Perform threat modeling and security architecture reviews that directly shape product decisions. Define and lead end-to-end risk reduction initiatives with internal and external stakeholders, aligning offensive findings to strategic security investments.​​​​

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW Fanatics Commerce operates one of the most expansive fan engagement platforms in sports, powering CRM across 100+ million fans and 900+ e-commerce properties for the NFL, NBA, MLB, NHL, and hundreds of teams and colleges. The Senior CRM Developer works embedded within an agile, marketing-led CRM team, owning the end-to-end execution of triggered journeys, personalized content, and the data integrations that power them — built on Adobe Journey Optimizer and Adobe Experience Platform, connected to a custom in-house commerce platform. The Senior CRM Developer delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Partner with marketers, analysts, and technical leads to challenge assumptions and align on the right solution design before building begins, ensuring cross-functional clarity and shared ownership of outcomes. • Document journey logic, templates, and data configurations so teammates can extend and maintain your work, raising the capability of the broader CRM t

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW Fanatics Commerce operates one of the most expansive fan engagement platforms in sports, powering CRM across 100+ million fans and 900+ e-commerce properties for the NFL, NBA, MLB, NHL, and hundreds of teams and colleges. The Senior CRM Developer works embedded within an agile, marketing-led CRM team, owning the end-to-end execution of triggered journeys, personalized content, and the data integrations that power them — built on Adobe Journey Optimizer and Adobe Experience Platform, connected to a custom in-house commerce platform. The Senior CRM Developer delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Partner with marketers, analysts, and technical leads to challenge assumptions and align on the right solution design before building begins, ensuring cross-functional clarity and shared ownership of outcomes. • Document journey logic, templates, and data configurations so teammates can extend and maintain your work, raising the capability of the broader CRM t

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. Let us be your partners in change. Location: We are actively hiring in the Washington, D.C. area. About the Opportunity LINK is actively seeking a Senior Design Strategist or Strategist; Program Manager to join our dynamic team, where we leverage strong partnerships and a robust portfolio of clients across diverse industries. You will be responsible for leading and executing innovative design strategies, collaborating with both internal teams and executive-level clients, and driving impactful visual storytelling to meet client objectives. This is an exciting opportunity for an experienced professional to bring a combination of creative and strategic expertise to elevate LINK’s business growth and deliver high-quality, human-centered design solutions. You will work closely with clients to understand their challenges, develop compelling narratives, and implement design strategies that align with their mission, goals, and brand identity. Ideal candidates will have a proven track record of designing impactful visual experiences, utilizing data-driven insights, and collaborating cross-functionally to deliver exceptional client results. Qualifications Bachelor’s degree in Journalism, Communication, English, Business, or a related field 10+ years of experience in strategic communication, public affairs, program management, or strategy development 7+ years program/project management experience including familiarity with Agile methodologies and project delivery best practices Current Top Secret clearance level required. Excellent organizational skills with the a

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. Let us be your partners in change. Location: We are actively hiring in the San Diego area. About the Opportunity LINK is actively seeking a Senior Strategist; Program Manager to join our dynamic team, where we leverage strong partnerships and a robust portfolio of clients across diverse industries. You will be responsible for leading and executing innovative design strategies, collaborating with both internal teams and executive-level clients, and driving impactful visual storytelling to meet client objectives. This is an exciting opportunity for an experienced professional to bring a combination of creative and strategic expertise to elevate LINK’s business growth and deliver high-quality, human-centered design solutions. You will work closely with clients to understand their challenges, develop compelling narratives, and implement design strategies that align with their mission, goals, and brand identity. Ideal candidates will have a proven track record of designing impactful visual experiences, utilizing data-driven insights, and collaborating cross-functionally to deliver exceptional client results. Qualifications Bachelor’s degree in Journalism, Communication, English, Business, or a related field 10+ years of experience in strategic communication, public affairs, program management, or strategy development 7+ years program/project management experience including familiarity with Agile methodologies and project delivery best practices Excellent organizational skills with the ability to manage multiple projects simultaneously, maintaining a st

Senior UX Designer (Mobile) - Hipster Whale About Us At Hipster Whale, we're passionate about creating bright and funny arcade action games that appeal to broad audiences - games that players will continue to enjoy for years to come! We're looking for an experienced Senior UX Designer to help us shape and champion excellent player experiences across our titles. About the Role and Studio Do you dream in elegant game loops? Do you want a hand-on role where you can play a big part in a relatively small team, working on positively impacting millions of players? Do you want to know why the chicken crossed the road? We’d like to hear from you! You’ll bring a track record of shipped games (including mobile titles) and a deep understanding of what keeps players engaged. You'll own the UX vision across multiple titles, shaping experiences from quick prototype concepts through to full feature and product rollouts.. This is a hands-on role, and selection will be practical portfolio and communication skill based. This is a full-time, ongoing position. We’re ideally looking for someone based in Melbourne and available to start as soon as possible. Remote arrangements may be considered for the right candidate, with preference given to applicants based locally. Remote candidates should have significant overlap with standard Australian business hours, or be willing to adjust their schedule accordingly. Applicants based in Australia must hold appropriate Australian working rights. Hipster Whale supports a hybrid working arrangement, with a minimum of two days per week in our Melbourne studio — currently Mondays and Thursdays. We also support flexibility to accommodate individual needs wherever possible. We’re proud to foster an inclusive and welcoming work environment. We encourage applications from people of all backgrounds, identities and perspectives. What You’ll Do Create, revise, refine and advise on the UX journey and information presentation&n

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. Let us be your partners in change. Location: We are actively hiring in the San Diego area. About the Opportunity LINK is actively seeking a Senior Design Strategist to join our dynamic team, where we leverage strong partnerships and a robust portfolio of clients across diverse industries. You will be responsible for leading and executing innovative design strategies, collaborating with both internal teams and executive-level clients, and driving impactful visual storytelling to meet client objectives. This is an exciting opportunity for an experienced professional to bring a combination of creative and strategic expertise to elevate LINK’s business growth and deliver high-quality, human-centered design solutions. You will work closely with clients to understand their challenges, develop compelling narratives, and implement design strategies that align with their mission, goals, and brand identity. Ideal candidates will have a proven track record of designing impactful visual experiences, utilizing data-driven insights, and collaborating cross-functionally to deliver exceptional client results. Qualifications Bachelor’s degree in Design, Communication, Sociology, Psychology, Human-Centered Design, or a related field. 10+ years of experience in design strategy, service design, user experience, research, consulting, communications, or a related field. Ability to obtain and maintain a security clearance. Strong expertise in human-centered design, design thinking, systems thinking, facilitation, and strategic storytelling. Well-versed

About the Team DoorDash's MarTech Operations team is the connective tissue between our Retention Marketing organization and the tools, systems, and data that power it. As a Senior Associate focused on QA Automation, you'll own the quality backbone for how we build, test, and ship marketing campaigns across DoorDash audiences. About the Role You'll lead the expansion of our QA automation tooling, drive the shift from manual QA to automated QA workflows, help automate the ship review process, and scale multivariate QA and sample testing practices across every audience we serve. This is a highly cross-functional, builder-oriented role for someone who wants to own a strategic quality function end-to-end. You’re excited about this opportunity because you will… Own and expand DoorDash's QA automation toolkit for Retention Marketing campaigns Lead the transition from manual QA to automated QA across all audiences Automate and streamline the ship review process Design and scale Multivariate QA / Sample Testing programs across DoorDash audiences. Partner cross-functionally with Marketing, Engineering, and Data Science to define QA requirements and operational readiness criteria Track and report on QA coverage, defect rates, and campaign quality metrics Build documentation, SOPs, and training that help marketing teams adopt new QA tools and processes with confidence We’re excited about you because… 3+ years of experience in marketing technology, quality assurance, marketing operations, program management, or a similar operational role at a technology company Experience with QA processes for marketing campaigns (peer review, ship review, sample/multivariate testing) or software QA automation Expertise with Retention Marketing technology platforms (Braze, Salesforce, CDPs, or similar) preferred Demonstrated ability to coordinate cross-functional projects – defining milestones, managing dependencies, and keeping stakeholders aligned Comfort working with data to track quality met