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Senior Customer Solutions Architect Jobs

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About Appier Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com. About Ad Cloud Serving Services Team At Appier's Ad Cloud Team Serving Services Team, we build and maintain the critical systems that power the core of Appier's advertising technology. These systems handle massive, high-concurrency, real-time requests, and ensure the stability, low latency, and high performance of our ad delivery. Our SRE professionals are crucial in guaranteeing these services remain reliable under extreme loads, continuously enhancing product availability and performance through innovation and automation . Responsibilities Lead the design and development of scalable, high-performance, and reliable backend services for real-time ad recommendation, data serving, and core ad tech infrastructure. Drive technical roadmap and ownership for sizable projects, ensuring the delivery of robust and efficient solutions within the Ad Cloud ecosystem. Optimize critical system components for latency, throughput, and resource utilization, including database interactions (e.g., MongoDB sharding, ClickHouse optimizations) and network architecture. Enhance system observability, incident management, and operational excellence by implementing comprehensive monitoring, alerting (e.g., Grafana, Prometheus), and refining production SOPs. Collaborate closely with product managers and scientists to translate business requirements into technical designs and ensure seamless integr

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EG
1mo ago

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. Working alongside our affiliated law firms with Envoy, we are giving companies the tools they need to hire the best talent from around the world, send talent where it’s needed, and help support foreign workers and immigrants throughout the process. We’re a fast-growing, award-winning technology company, a leader in our space and are backed by some of the country’s leading venture capital and growth equity firms. As a result of continued growth, we are currently hiring Senior Immigration Paralegals to work within our office in Hyderabad, India . These roles require individuals with a strong immigration background, specifically in the field of US business/corporate immigration - this means, your experience will be skewed towards the processing of US employment-based visa applications . As our Senior Paralegal, you will be required to: Communicate and understand client US immigration requirements Work across the following types of visas: H-1B, L-1A/B, TN, EB-1/2/3, H-1B1, dependent and derivative cases, advance parole and work authorizations, AOS, and all phases of the employment-based Green Card processes Consistently focus on improving the accuracy while processing applications Maintain knowledge of industry changes and any alternations to the immigration laws Maintain an accurate record of cases and provide periodic updates as required Remain aware of regular USCIS updates Proactively identify the opportunities for process/ system improvement and work closely with lead, Technology QA and Development teams to implement To apply for this role, you should possess the following skills, experience and qualifications: Possess hands on experience in processing the complete end to end H1B / Green Card petition drafting and LCA p

awsaiexcel
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O
1mo ago

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The Senior Risk Manager supports the Regional Head of Risk in overseeing financial and non-financial risks across the region. The role helps maintain robust risk frameworks, controls, governance, and reporting, while providing effective oversight and challenge to ensure risks are managed in line with the firm’s risk appetite, Group standards, and regulatory requirements. What You’ll Be Doing Support the Regional Head of Risk in overseeing financial and non-financial risks across the region’s entities, preparing analyses and recommendations for review. Maintain and enhance regional risk frameworks, internal controls, and governance documentation, ensuring alignment with Group standards and regulatory requirements across all relevant jurisdictions. Identify, assess, and monitor financial and non-financial risks—including operational, technology, cybersecurity, market, credit, liquidity, and reputational risks—against the firm’s approved risk appetite, escalating material changes, emerging risks, and potential limit breaches to the Regional Head of Risk. Support the implementation of risk and control self-assessments (RCSAs), monitor associated findings and remediation actions, and track relevant key risk indicators (KRIs). Review third-party a

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Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new Senior Finance Systems & Data Engineer , you'll join the Controlling & Transformation team based in Copenhagen , working to turn messy finance data into infrastructure the whole company can trust. To be upfront: the pipes are still being built. You won't inherit a polished warehouse — you'll be the person who helps shape what it will look like. This is a role for someone who wants ownership of a foundation, not a seat next to one. What will you do? Own the design of Lunar's financial data architecture, the flows from our core banking platforms through the ledger and data warehouse into Business Central, and set the direction for how it evolves Lead the automation of the month-end close, replacing manual steps cycle by cycle until it's fast, reliable and boring, starting with the reconciliations between source systems and the general ledger Get hands on when data issues appear. You'll query the data yourself, reconcile it, find the root cause and drive it to resolution rather than passing it on Be the system owner for Business Central and other relevant finance systems, covering configuration, access, releases and incidents, and hold tech and external vendors to designs that work for finance from the start Act as the bridge between finance, product and tech: set the standard for data quality across finance source systems, translate finance's needs into requirements the data squads can build against, and rethink core processes with AI What are we loo

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GitLab
📍 Singapore• Full-time• Remote
1mo ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the Team GitLab's APJ Ecosystem team builds and scales the partner (channel, alliance, and hyperscaler) motion across the region. ASEAN is a strategic market for GitLab, and this hire is central to strengthening our partner ecosystem there — deepening a smaller number of high-value partnerships rather than spreading thin across many transactional ones. About the Role Based in Singapore, our Ecosystem Sales Manager (ESM)- ASEAN, is a senior, market-facing role responsible for building and scaling GitLab's partner business in ASEAN countries across the full breadth of the ecosystem: hyperscalers, large ASEAN-centric system in

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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking for motivated individuals to join the NVMQRA team working as a reliability test program Engineer. In this position, you will be responsible for design, develop and maintain NAND reliability test programs. You will be working closely with NAND Product Quality Engineer, Product Engineering and Operation teams to evaluate NAND products in all reliability aspects during new product development phase. Your main responsibilities include: Develop reliability stress and testing methodology for NAND product Develop and maintain NAND product reliability and characterization test programs Working with product reliability engineers to define reliability test flows for individual product Provide support to operation team to ensure seamless execution for generated test flow on the tester with live product Provide test program related support for failure validation and characterization. Contribute to burn-in board design and software development The ideal candidate should have a good mix of understanding Flash memory reliability testing requirements and software background in C&#43;&#43;/Python. Understand of Automate Test Equipment and specifically Ambyx is a plus. You are encouraged to apply if you could demonstrate some of the qualities listed below: <

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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Unique Opportunities Complete ownership of verification and end to end analysis of sophisticated full chip gate level custom designs with advanced low power and power management technologies spread across multiple categories such as DDR5,LPDDR5,DDR6 and LPDDR6 that can operate at high speeds of up to 9600MT/s. Collaborate closely with design and verification team members spread across the globe, many of whom have decades of experience in memory design. Work on multi-functional tasks that can widen your skills. Responsibilities: Guide and set the direction for the verification effort within your areas of expertise in any project that the team undertakes. Provide verification support to design projects by simulating, analyzing, and debugging pre-silicon full chip designs. Develop Test cases/Stimulus to increase the functional coverage for all DRAM and emerging memory architectures and features. Participate in developing verification methodology and verification environments for sophisticated products. Co-work with international colleagues on developing new verification flows to take on the challenges in design. Develop and maintain test benches and test vectors using simulation tools and run regressions for coverage analysis and improvements. Ability to identify verification pain poin

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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Senior Manager of Security Operations, you will lead and scale Everpure's global Detection Engineering and Cloud Incident Detection & Response (CIDR) teams. You will own the mission of transforming SecOps into a proactive, intelligence-driven defense engine that measurably reduces risk across cloud, SaaS, infrastructure, and endpoint environments. Partnering closely with GRC, Infrastructure, Product Security, and Engineering leadership, you will establish operational work plans, detection standards, and response strategies that safeguard the Everpure Platform against sophisticated global threats. WHAT YOU'LL DO Direct Detection Engineering & Incident Response Strategy: Establish operational objectives, work plans, and SLAs across threat detection, automated response workflows, and incident triage to continuously optimize Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR). Champion Threat-Informed Detection & Validation: Lead the deployment and continuous refinement of a high-signal detection inventory mapped to MITRE ATT&CK, validating control efficacy through automated simulations, red/purple team exercises, and threat hunt findings. Streamline Telemetry Ingestion & Automation: Oversee the architectural ingestion of multi-cloud (AWS, Azure), endpoint, network, and SaaS log sources into SIEM and SOAR pipelines, reducing false positives and accelerating automated remediation. Lead

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Roblox
📍 San Mateo• $196.8K – $243.3K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer (Backend) on the Co-Experience team, you will work on high-visibility initiatives that define the future of age-appropriate communication. You will build and maintain the services behind a social ecosystem that keeps interactions safe, civil, and meaningful across diverse age groups. We are kind, highly collaborative, and draw on a mix of startup and large company backgrounds to iterate faster within Roblox. Our primary product is a platform-level Party System. As the heartbeat of social interaction on Roblox, this system enables users to coordinate, form groups, and stay connected as they navigate across servers and immersive experiences. We already have a strong foundation of chat, private gameplay, gameplay mechanics, and creator APIs. We need your expertise to strengthen the backend infrastructure underneath it, build out new features, and accelerate our path toward product-market fit. As we scale, your work will directly impact our global community and support the company's top-line growth. You Will: Collaborate within a cross-functional team that includes product, design, UXR, frontend and backend engineering. Take end-to-end ownership of projects. Drive

javaaigolang
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Ripple
📍 San Francisco• $172K – $215K/yr
1mo ago

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. The work: We're looking for a Senior Data Scientist to drive analytics across Ripple's product and business portfolio. You'll build the scientific frameworks teams use to evaluate product and business performance, and use AI tooling to accelerate the speed and reach of your analysis. In this role, you'll partner with product and business leads to frame the right questions, bring rigor to how they're answered, and make sure decisions rest on a consistent, thorough foundation. You'll take on ambiguous, high-impact problems, build analyses and tooling others can reuse, and raise the analytical bar of the teams you work with. What you’ll do: Serve as the data science lead for one or more product or business areas — Payments, Stablecoin, or Custody — applying strong me

pythonsqlai
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Sentry
📍 San Francisco• Full-time• Remote• $155K – $400K/yr
1mo ago

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's issue platform processes billions of events every day to help millions of developers find and fix bugs. The hard part is deciding which events point to a problem, which belong together, and what a developer needs to know to investigate. As a Senior Software Engineer on the Issue Detection team, you'll design, build, and operate the systems that make those decisions. You'll work on real-time processing pipelines, monitors, and analysis systems that detect problems and turn them into issues. The work combines distributed systems with product engineering. Choices about detection accuracy and processing latency affect which problems developers see and how soon they can act. You'll help shape how developers monitor their applications and how Sentry groups related events into issues. You'll also build the context developers and AI agents need to investigate what went wrong. Keeping these systems reliable and fast as Sentry grows is part of the job, alongside making the issues they produce more useful. In this role you will Build and scale features on a product surface handling billions of events daily, where both query latency and correctness are immediately visible to users. Own the design and delivery of substantial projects end to end, scoping alongside product and design, making the technical calls within your scope, shipping, and instrumenting what you ship so the team can measure it. You will contribute to meaningful technical product decisions : grouping quality, search performance, migrations and backfills against enormous datasets, and making the surface work well for both humans and agents. Champi

REMOTEtypescriptpythonpostgresql
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Dscout
📍 United States• Remote
1mo ago

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We’re looking for smart and driven DevOps Engineers to help scale our platform. You have experience with AWS infrastructure and beyond and have seen a couple (or more) different ways to do it. You are fully bought into IaC (Infrastructure as Code), have used one of the popular tools (Terraform, CloudFormation, etc), and are excited to help us evolve our infrastructure automation. You have a product mindset and have a history of working with application developers, Quality Engineers, and Security & Compliance teams to understand their needs, prioritize them, and deliver DevOps solutions that address those. You use AI coding tools daily, and like everything else you ship, you trust the output only as far as you've verified it. You are also data driven and use metrics to drive your decisions. You are capable of juggling many tasks involving future projects, support requests, and SRE duties — including being a primary responder to production incidents, since compliance limits production access on many systems to DevOps. Our team is growing but we’re not a big company. We work collaboratively, move fast (we deploy to production many times a day), and we value technical quality. If you are excited about the challenge of building a platform that powers an incredible product while working alongside a great engineering team, we’d love to hear from you! the job what you will do Be an active member of the DevOps team Work with a product mindset where the rest o

REMOTEawsdockerlinux
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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Risk Tech engineering organization is committed to tangibly reducing accident frequency, saving lives, and managing costs to enhance the safety and affordability of rides. Claim Management is a core financial function for Lyft. Each claim touches complex workflows, multiple stakeholders, sensitive data, financial reserves, regulatory processes, and significant financial liabilities. This role offers the opportunity to define a leading claims management system for the industry. Our vision is to establish a single, Unified Risk Platform where comprehensive claims workflows across all business lines are efficiently administered, communications are consolidated, and data is structured to facilitate data-driven insights and decisions. This enables cost-efficient claims operations, mitigates risks and expenses as Lyft scales, and ensures people receive assistance proactively and accurately. We are seeking a Senior Software Engineer to contribute to the technical direction, drive architectural decisions, and lead the development of a highly reliable, scalable, and intelligent Risk Management Information System that powers our insurance platform. You will collaborate with passionate colleagues from Engineering, Data Science, Product and Claim Operations to deliver end-to-end solutions. Responsibilities: Define and drive the long-term technical roadmap for claims management systems, aligning priorities with Product, Claim Operations, Data Science, and other stakeholders. Provide architectural leadership, make informed design tradeoffs, and guide strategic decisions across multiple engineering teams. Understand claim handling workflows, identify bottlenecks and multiply their productivity by driving platform innovations and resolving pain points with AI automation solutions Deliver scalable, reliable

pythonreactmachine learning
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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Risk Tech engineering organization is committed to tangibly reducing accident frequency, saving lives, and managing costs to enhance the safety and affordability of rides. Claim Management is a core financial function for Lyft. Each claim touches complex workflows, multiple stakeholders, sensitive data, financial reserves, regulatory processes, and significant financial liabilities. This role offers the opportunity to define a leading claims management system for the industry. Our vision is to establish a single, Unified Risk Platform where comprehensive claims workflows across all business lines are efficiently administered, communications are consolidated, and data is structured to facilitate data-driven insights and decisions. This enables cost-efficient claims operations, mitigates risks and expenses as Lyft scales, and ensures people receive assistance proactively and accurately. We are seeking a Senior Software Engineer to contribute to the technical direction, drive architectural decisions, and lead the development of a highly reliable, scalable, and intelligent Risk Management Information System that powers our insurance platform. You will collaborate with passionate colleagues from Engineering, Data Science, Product and Claim Operations to deliver end-to-end solutions. Responsibilities: Define and drive the long-term technical roadmap for claims management systems, aligning priorities with Product, Claim Operations, Data Science, and other stakeholders. Provide architectural leadership, make informed design tradeoffs, and guide strategic decisions across multiple engineering teams. Understand claim handling workflows, identify bottlenecks and multiply their productivity by driving platform innovations and resolving pain points with AI automation solutions Deliver scalable, reliable

pythonreactmachine learning
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