Senior Customer Solutions Architect Jobs

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Product Manager Ireland, Dublin (Hybrid) Role Overview As a Senior Product Manager you will work within the Commerce Platform area of the PlayStation business, leading initiatives that drive monetization growth for PlayStation’s membership program, PlayStation Plus, in addition to commerce experiences for players. You will expand upon the PlayStation Plus service to evolve the value proposition and support business goals to acquire new audiences and expand PlayStation’s reach. You will help shape how players discover, understand, adopt, and purchase our products, deriving ongoing value. Your work will support evolving monetization strategies, strengthen the value of existing offerings, and enable new growth opportunities across the PlayStation platform. This role requires strong product leadership, a data-informed mindset, and close collaboration with cross-functional teams to deliver impactful experiences at global scale. Responsibilities Develop the product strategy for experiences & capability that help acquire & engage members, with a focus on seamless experiences from acquisition to ongoing member engagement that serve new & diverse audiences and drive monetization growth. Lead th

Start date: Immediate Salary: $115,000 - $130,000 (bonus eligible) Location: Washington, D.C. (hybrid) ABOUT ORCHESTRA Orchestra is a new communications company that helps brands and organizations reach audiences in a more effective and precise way. Its growing team of 700+ storytellers and strategists is shaping what's next in communications, with experience that spans consumer, technology, climate and sustainability, education, healthcare, philanthropy, real estate, sports, travel, hospitality, and arts and culture, to name a few. Since 2022, it’s acquired nine firms, including: BerlinRosen , Civitas Public Affairs Group , Derris , Glen Echo Group , Inkhouse , M18 , Message Lab , Onward and Small Girls PR . It also launched Brightmode , a talent acquisition firm for communications professionals. Learn more at: www.orchestraco.com . People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THE GLEN ECHO GROUP Glen Echo Group seeks a Senior Director to join our fast-growing, DC-based team. As one of the leading storytellers for the internet-enabled world, this role will combine passion, industry and policy knowledge and creative communications expertise to tell the stories of innovation and how it can move the world forward as a force for good. ABOUT THIS ROLE This is an exciting opportunity to join our growing team and work every day with the leading brands and innovators of the new economy. Our ideal candidate is a senior-level communications professional with strong storytelling and media expertise, the ability to lead multiple, high-profile accounts and manage a cross-disciplinary team. This person s

About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. About the job Goods & Services is looking for a Senior Data Platform Engineer who is responsible for hands-on implementation, maintenance, and operational support of modern lakehouse platforms, with a focus on Microsoft Fabric / OneLake. In this role, you will participate in the full lifecycle from requirements to deployment and production support, translating business needs into reliable data products while ensuring data quality, monitoring, and performance. You will work closely with Solution Architects to follow platform standards across multiple engagements. What you’ll do: Ensure data quality and reliability by implementing data quality checks, monitoring anomalies, performing root cause analysis on pipeline failures, and proactively identifying and resolving data or process issues impacting reliability, cost, or stakeholder trust. Implementation & Operations: Design, build, and maintain data ingestion and orchestration components (e.g., Fabric Data Pipelines, notebooks) for patterns such as file drops, APIs, and database extracts. Reliability & Quality: Ensure data integrity by implementing quality checks, monitoring anomalies, and performing root cause analysis on pipeline failures. Architecture & Modeling: Develop curated transformation layers

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring a Senior Risk Associate to run Lithic's risk assessment function: the client risk assessment program, the third party risk management program, and the enterprise risk assessment. You will execute the assessments, own the operations that keep them on schedule and defensible, and continuously improve the rubrics, questionnaires, registers, and SOPs that govern them. You will also own program underwriting: the criteria, limit and reserve recommendations, and periodic reassessment that follow a client from diligence through scale. This is an AI-forward role. Lithic is deploying agentic tooling across diligence and documentation workflows, and this role owns that build in the assessment domain: testing, tuning, and documenting the tooling so routine collection, review, and drafting are absorbed by automation, while you own the judgment calls, the exceptions, and the written product that goes to partner banks and examiners. This role operates with limited guidance and owns its programs end to end. It is

RDQ427R198 The Opportunity Multi-cloud is core to Databricks product strategy. Compute serves as the layer that abstracts the cloud from the rest of the company. Building unified infrastructure on top of heterogeneous clouds is a challenge that few companies experience. As an engineer on this team, you won’t just manage infrastructure; you will build it as a product. You will tackle the hard problems of distributed systems: sub-second container/MicroVM startup times, multi-tenant security isolation, and building a unified orchestration layer that scales across AWS, Azure, and GCP. What You’ll Do Design and build the next generation of our Serverless platform, focusing on high availability, low latency, and scale-to-zero efficiency. Build a single compute stack that supports heterogeneous workloads, including GPU instance qualification for AI training and stateful execution for Lakebase. Solve Multi-Cloud Complexity: Develop platform-level abstractions that allow Databricks to run seamlessly across all major cloud providers. Optimize everything from the API gateway down to the host-level networking and container orchestration. Work alongside industry experts who have built world-class systems like Borg, Kubernetes, and Uber’s infrastructure. What We’re Looking For 5+ years of production-level experience in one of: Python, Java, Scala, C++, or a similar language 4+ years of experience developing large-scale distributed systems from scratch Experience with Kubernetes, Docker, or MicroVM technologies (e.g., Firecracker) and a strong grasp of cloud provider internals (AWS/Azure/GCP). You aren't just a user of tools; you understand how to build them from the ground up when existing solutions fail at our scale. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.&n

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is reimagining the way people come together to connect, create, and express themselves. To support our massive scale, we are powered by thousands of microservices. The Application Networking team connects and secures these services, building ingress gateways, managing the service mesh, and enabling seamless communication across Roblox’s hybrid on-prem and cloud infrastructure. We are executing on Cloud Bursting, a strategic initiative to enable Roblox’s core services to transparently burst from on-prem data centers to the cloud, allowing us to handle historical peak concurrent players and survive regional failures. You will join our Application Gateway team to build the networking infrastructure that makes this possible. You Will: Design, build, and operate Roblox's Envoy-based application gateway fleet — the front door for billions of daily requests — owning L7 routing, authentication, rate limiting, and traffic policy end to end. Own the reliability and scale characteristics of the gateway: capacity and headroom modeling, failure isolation and blast-radius reduction, progressive delivery of config and code changes, and measurable reduction in edge-caused incidents

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Summary: Sony Interactive Entertainment (SIE) is seeking an experienced Senior Legal Operations Program Manager to join our Legal Operations Team . In this strategic role, you will lead complex, cross-functional programs that enhance the efficiency, effectiveness, and scalability of SIE’s global Legal Department. You will serve as a central program management partner across Legal technology initiatives, helping shape and execute short-, mid-, and long-term roadmaps while bringing structure, prioritization, and consistency to a growing portfolio of tools and services. The role will work closely across Legal and with partners in IT, Finance, Procurement, Privacy, and the broader business. The ideal candidate combines strong program management expertise with experience working within a Legal environment, hands-on knowledge of Asana, familiarity with legal technology, and a passion for operational improvement and innovation. What You’ll Be Doing: Program Management & Legal Technology Lead complex, cross-functional Legal programs from planning through delivery, establishing clear roadmaps, priorities, timelines, milestones, and success measures. Serve as a central program management partner across Legal technology initiatives, using Asana to manag

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Opportunity Mindbody is seeking a Senior Product Manager, Enterprise Experience to shape the platform capabilities that enable multi-location and franchise businesses to operate as a connected network. In this role, you will own the foundational infrastructure that determines how studios within a multi-location organization relate, synchronize, and operate as one business. This includes cross-studio data relationships, site-to-site navigation, inherited permissions, and the financial machinery behind franchise fees, reciprocity fees, and cross-studio revenue transfers. The ideal candidate has built multi-location hierarchies and behaviors for a B2B SaaS platform and understands the complexity beneath seemingly simple enterprise experiences. You are comfortable working with deep data models, transactional systems, and legacy architecture—and you know how to modernize critical platform capabilities without disrupting the businesses that depend on them. The Role You’ll Play Own the product strategy, roadmap, and execution for Mindbody’s core multi-studio platform capabilities. Define how locations within enterprise and franchise networks are modeled, connected, and managed acro

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior Embedded Firmware Developer Needham, MA The Opportunity This is the hands-on device firmware role at SharkNinja — you write the code that ships. Two things sit with you: the firmware features SharkNinja deliberately keeps in-house (device control and the differentiated features that make our products distinct), and the platform layer that other programs build on top of (reference implementations, hardware abstraction, and shared device firmware components). The architecture, interface contracts, HAL boundaries, and platform selection criteria are already defined. Your work is building to those decisions: production feature code end to end, plus the reference implementations and platform components that prove the architecture out for every program and partner that follows. What You'll Own Firmware Delivery Design, implement, and debug production embedded firmware for

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior Connected Firmware Developer Needham, MA The Opportunity This is the hands-on connected-firmware role at SharkNinja — you write the code that makes our products connect. Two things sit with you: the connected features SharkNinja deliberately keeps in-house (wireless connectivity, device provisioning and pairing, over-the-air updates, and the differentiated connected experiences that set our products apart), and the platform layer other connected programs depend on (connectivity stacks, provisioning code, and shared app/cloud integration components). The connectivity interface contracts, app/cloud API boundaries, and wireless platform selection criteria are already defined. Your work is building to those decisions: production connected-feature code end to end, plus the reference implementations that prove the architecture out for every program and partner that follows.

Overview: Guidepoint's Engineering team thrives on delivering innovative technology solutions that accelerate revenue growth, reduce costs and increase efficiency and productivity. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to create new products and improve existing platforms to optimize the seamless delivery of our services. This is a hybrid position based in Pune. What You’ll Do: Design, build, and maintain a test automation framework. Automate test cases and design, develop, and execute reusable and maintainable automated scripts. Analyze issues related to automated and/or load testing, research and propose solutions, and add, modify, or enhance previously recorded automated scripts. Analyze test results and determine root causes of issues. Determine severity and scope of issues to guide prioritization for resolution. Provide regular software defect tracking and regression updates and present status and technical reports as required. Assist in planning, developing, and delivering training related to automated test tools and frameworks. Review, establish, and maintain thorough documentation, templates, and process improvements and communicate technical issues to engineering leadership and business stakeholders. Work closely with other engineering team members and departments on technical issues and updates. Keep abreast of technology trends and advancements within areas of specialization and incorporate improvements into the overall testing process. What You Have: 7+ years of experience in QA Automation engineering is a must. Experience with writing test scripts from scratch for manual testing Strong experience in automated testing practices and tools — Playwright/Selenium/Cypress/Any Othe

We are seeking a highly motivated Corporate Recruiter to join our Talent Acquisition team. This individual will bring deep sourcing capability, strong market insights, and proven recruiting experience to identify and engage top talent across roles, with a focus on People and Finance functions. The ideal candidate brings experience building talent pipelines through proactive outreach, targeted market research, and thoughtful partnership with hiring managers, while delivering a high-touch candidate and stakeholder experience throughout the recruiting process. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Key Responsibilities Manage the full recruitment lifecycle across multiple roles and business units, partnering closely with hiring managers to drive search strategy, candidate engagement, interview process management and offer execution Proactively identify and engage top talent through advanced sourcing techniques, including Boolean search, LinkedIn Recruiter, Gem, Greenhouse, referrals, and professional networking Deliver a high-touch, highly responsive candidate experience from initial outreach through offer stage, ensuring clear communication and strong follow-through Develop a clear view of talent markets, industry trends, and hiring dynamics to shape search strategy and inform hiring decisions Partner closely with hiring managers and business leaders to align on role requirements, candidate profiles, search strategy, and market trends Maintain strong data accuracy and process discipline across recruiting systems and workflows Qualifications & Skills 5+ years of recruiting experience, preferably within a high-growth technology company, Executive Search firm or recruitment consultancy Demonstrated success sourcing and engaging talent through LinkedIn Recruiter, Boolean search, CRM/ATS tools, and market research Exceptional verbal and written English communication skills, with the ability to engage ca

Zoox is seeking a Senior / Staff Technical Program Manager, Change Governance to own the end-to-end orchestration of product changes as they move from tentative engineering approval through cross-functional review to implementation on the production line. This role sits at the center of a multidisciplinary process, ensuring every change is tracked, properly vetted, and executed with full governance and traceability at each stage. In this job, you will Serve as the single point of accountability for governance of a change from tentative Engineering approval through multidisciplinary alignment across Engineering, Manufacturing, Quality, Purchasing, Supply Chain, and Logistics to production-line implementation. Assess and manage how a change cascades through multi-tier supply chain dependencies, coordinating supplier qualification and launch-readiness requirements as needed Partner with production-line teams at Zoox and relevant change management functions at suppliers to plan and confirm implementation readiness: timing, resourcing, build sequencing, documentation, and training. Maintain accurate, audit-ready records of change status, approvals, and decisions in relevant change management, ERP, and PLM systems. Build and maintain reporting and dashboards on change pipeline health, using scripts (e.g., Python, Apps Script, VBA) or AI tools to automate recurring data retrieval and reporting across Excel, Google Sheets, and Jira. Own and continuously improve the governance framework and checklist — required approvals, documentation, and gate criteria — partnering with IT/business systems teams to implement process and tooling improvements. Qualifications Bachelor's degree in Mechanical, Electrical, Industrial, Manufacturing Engineering, or a closely related engineering discipline <l

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Build core finance systems that streamline month-end closes, numbers are accurate, and leadership can move with confidence. ABOUT THE TEAM The Business Technology team serves as the bridge between Finance and technology at Appian, translating business requirements into system capabilities that power our AI-Powered Process Automation business. This team protects the integrity of financial data across the order-to-cash lifecycle, enabling Finance leaders to make confident decisions during rapid growth. You will own the technical backbone of financial operations, ensuring systems evolve in lockstep with business needs while maintaining SOX compliance and audit readiness. Location: McLean, Virginia, USA | Work Model: Onsite at Appian Headquarters THE OPPORTUNITY As Appian scales its Enterprise-Grade Orchestration platform globally, our finance systems must evolve to support increasingly complex revenue models, multi-entity consolidation, and real-time reporting demands. This role exists to ensure our ERP, billing, and planning infrastructure can handle that growth without sacrificing control, accuracy, or speed. You will have direct influence over how Appian's finance organization operates—building systems that enable faster closes, cleaner audits, and better business insights. WHAT YOU'LL DO Lead the configuration and ongoing optimization of core finance systems including NetSuite ERP, Anaplan planning platform, and Zone Billing/CPQ to support accurate financial reporting and streamlined close processes Enforce SOX-compliant controls across financial systems

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior Mechanical Engineer - Motorized/Treats New Product Development · Needham, MA · On-site At SharkNinja, our mission is to positively impact people's lives every day, in every home around the world. That takes thinkers and tinkerers, designers and doers, creators and number crunchers — people who make things they love. As we grow, we're adding a Senior Mechanical Engineer to our global team. The role Our NPD team builds the pipeline of new technologies behind SharkNinja products. We're looking for a creative problem solver with an intuitive grasp of physics and engineering fundamentals — someone equally at home hacking together a prototype in the lab or analyzing test results, and drawn to the tough engineering problems that come with being first to market. This is a hands-on job for a curious, creative engineer who wants to stretch a wide range of talents and make a hi