Senior Customer System Enablement Engineer Jobs

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Senior Systems Engineer is a key technical leader responsible for the high-level architectural design of the full KARNO generator system’s mechanical, electrical, and fluid hardware, ensuring it satisfies customer and product requirements from concept through delivery. This role owns the translation of customer and product manager inputs into detailed technical requirements and leads the engineering and validation testing effort needed to prove the system out. Working across mechanical, electrical, thermal, and fluid systems disciplines, the Senior Systems Engineer partners closely with project management, production, and manufacturing teams to keep the product on schedule, while also providing technical mentorship to less experienced members of the engineering team, with the ability to step into hands-on design work directly when needed. This role advances KARNO’s development through disciplined systems thinking, clear requirements ownership, and strong cross-functional leadership. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities System Architecture & Design Lead and execute the high-level architectural design of the full KARNO generator system to satisfy customer requirements Make system-level design trade-offs across mechanical, electrical, thermal, and fluid subsystems Ensure architectural decisions align with performance, cost, manufacturability, and reliability goals Perform system-level assembly

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Product Partnerships at Ramp is where we go when the right partner doesn't exist yet — or when the canonical partner doesn't move fast enough. The team owns the integrations that expand Ramp's product surface area: tax and compliance automation, agentic commerce, data partnerships, international payments, receipt and payment automation, and the technical substrate that lets Ramp plug into any system a customer runs. This role isn't about hitting a quota. It's about picking the right partners in emerging categories, negotiating the terms, shipping the integration with our Product and Engineering teams, and turning the launch into something customers actually feel. Recent and active examples: selecting an AI-native VAT compliance partner, white-labeling eInvoicing for international markets, shipping receipt automation, building agentic payment partnerships, and negotiating data governance terms with the largest platforms in the industry. You'll work directly with Product, Engineering, Legal, and GTM. You'll own deals end-to-end. The bar

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev is hiring a Senior Product Manager for the Computer Data and Analytics Platform – a hands-on product leader who will own the trusted data foundation that makes Computer precise, useful, and safe across every experience. Computer should not merely report on work. It should understand customer, product, and operational context; reason across it; and help people and agents take the right action. The Computer Data and Analytics Platform makes that possible through a unified, governed, low-latency data layer that turns data from DevRev and connected systems into durable context for humans, applications, analytics experiences, and AI agents. You will define how data is captured, modeled, governed, queried, and activated across DevRev. The platform will support operational reporting and embedded analytics, while also enabling grounded, context-rich agentic conversations in Computer – helping users ask questions, investigate work, receive trusted answers, and take safe actions in the flow of work. This is a unique opportunity to build the foundation for an AI-native operating system – where customer context, product telemetry, structured records, events, and machine reasoning converge. What y

SLSQ227R148 As Partner Sales Director for Manufacturing & Energy, you own the partner go-to-market strategy for the vertical — architecting joint solutions with our most strategic partners, building durable pipeline, and holding partners accountable to execution that converts to partner-sourced and partner-influenced consumption. This is a highly visible, strategic role: you set the agenda across Sales, Field Engineering, Marketing, Partner Solution Architecture, and the partner ecosystem, and you carry Databricks' Manufacturing & Energy partner narrative to senior partner and customer executives. You will own and grow relationships with strategic partners across the vertical — including global and regional systems integrators such as Accenture, Deloitte, Capgemini, and IBM, and specialist data and AI partners — and you bring deep industry knowledge and an operator's mindset powered by modern AI tooling. Reporting to the Senior Director, Partner Sales. The impact you will have: Build and own the pipeline engine — architect the Manufacturing & Energy partner GTM strategy and convert it into durable, partner-sourced and partner-influenced pipeline and consumption across the vertical. Drive partner execution and accountability — hold strategic SI/ISV partners to joint commitments; inspect co-sell motions rigorously and remove friction so partners execute effectively against shared pipeline and revenue goals. Lead solution development with partners — co-create differentiated, industry-specific joint solutions, accelerators, and repeatable GTM plays that pair partner capability with the Databricks platform to solve high-value Manufacturing & Energy use cases. Run a disciplined operating cadence — pipeline reviews, forecast, and KPI inspection anchored to Salesforce as the system of record; report impact, not activity. Own the executive relationship and narrative — build joint business plans and executive-ready narratives, and represent Databricks credibly

About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Ripple is seeking a highly motivated and experienced Senior Manager to join our Customer Partner Success (CPS) team based in London. As a Senior Manager, you will play a crucial role in maintaining and growing Ripple's existing client base across our diverse range of products and services, including Payments, Custody and Stablecoins. We are a dynamic team within the Sales function that is essential to the success of a customers growth strategy. The ideal candidate lives and breathes customer centricity, has a passion for the cryptocurrency industry, is meticulous in their analysis, methodical, creative, and thorough in their problem-solving approach, and can easily build and grow relationships with internal and external partners. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Responsibilities: Act as the main contact person for Ripple's most valued Enterprise clients, guaranteeing their contentment and addressing any business or customer concerns. Experience managing large enterprise financial insitutions, including Global and Regional Banks, Large Fintechs and Asset Managers. Focus on client retention and satisfaction, developing strategies to assist in their organic growth. Identify up-sell and cross-sell opportunities aligned with Ripple's roadmap. Conduct structured business reviews

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Ideal Candidate: Everpure's Senior Systems Engineers drive customer-facing technical engagements, delivering innovative solutions across Data, AI, Cloud, and Modern Infrastructure. THE ROLE Everpure's Senior Systems Engineer can drive customer-facing technical engagements and deliver innovative solutions across Data, AI, Cloud, and Modern Infrastructure . You will work closely with Account Executives, customers, and partners to understand business and technical requirements, develop solution architectures, and lead technical engagements from discovery through POC and deployment. WHAT YOU'LL DO Partner with Account Executives to develop strategic accounts and identify new opportunities. Lead customer technical discussions, workshops, consulting, presentations, and POCs. Design enterprise storage and data infrastructure solutions. Expand customer engagements into AI, Cloud, Virtualization, and Kubernetes environments. Develop technical proposals, architectures, RFP/RFI responses, and competitive positioning. Act as a trusted technical advisor to enterprise customers. Collaborate with internal and partner teams to deliver successful customer outcomes. WHAT YOU BRING 10+ years of IT Infrastructure experience. Strong experience in customer-facing Presales / Solution Consulting . Experience in Storage Presales or Engineering . Solid understanding of enterprise infrastructure and da

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. Why this role exists The merchant lifecycle: onboarding, activation, and lifecycle across many surfaces, where consistency and reusability matter as much as any single flow. This role does double duty: raise the craft on the merchant lifecycle experience, and own the design system that keeps that experience coherent as the domain scales. You are the person who both designs the hard flow and builds the pattern that keeps the next ten from drifting. What you'll own Product design in the Operational Journey cluster: onboarding, dashboard, and KYC-heavy lifecycle flow, reconciling clarity with compliance requirements. Design system consolidation (your first mission): take the existing design system, analyze and diagnose it, consolidate and document it properly, and establish tokens and patterns the whole team can build on. Design standards across the domain: you set the quality bar and guide design decisions in areas without a dedicated designer yet, including the developer-experience surface, through standards and critique, not by producing every screen. Mentorship: you raise the craft of other designers on the team when needed. How you will work You report to the Product Design & UX Director for Customer Lifecycle. You are the senior design owner in the domain at the outset, setting standards, shipping craft, and building the system others rely on. Your time splits between product work and system consolidation, weighted toward the system early while the foundation is built, then rebalancing toward product.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a DRAM System Engineer in the DRAM System Validation Group at Micron Technology, Inc., you will be responsible for system-level validation, system characterization, failure analysis and experimentation as requested. We will be running and configuring diagnostic software, designing experiments, analyzing and interpreting data, crafting custom tools, and presenting data to customers both inside and outside Micron. Apply AI-enabled tools (e.g., data analytics, automation, or Copilot-based solutions) to improve system-level validation, failure analysis, and engineering productivity. On occasion, you may need to carry out these responsibilities at the customer site. We will work with colleagues in the Systems Compatibility Group, in Application Engineering Groups, Product Engineering, Return Material Authorization (RMA), and throughout Micron! Education: Bachelor’s Degree in Electrical Engineering, related field of study, or equivalent experience Successful candidates for this position will have: Familiarity with DRAM and System operations Good understanding system level debug Good multi-tasking, teamwork and problem solving skills Strong verbal and written communication skills in English Preferred Skills and Experience with: Application engineering or design experience related to memory testing and

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Summary: The Senior/Staff Engineer, STPG PE System will lead test development, product engineering and electrical failure analysis for automotive managed NAND and SSD BGA products across qualification, manufacturing ramp, and customer-return phases. The role partners mainly with NAND device, ASIC, firmware, and test engineering teams to deliver robust, cost-efficient test strategies, improve yield, test time, and quality, and secure the required laboratory and test infrastructure. The engineer will also apply AI tools and agents to automate engineering workflows and data analysis, while providing clear technical reports and project updates. Main Responsibilities: . Develop high quality and cost efficient SSD and Managed NAND test strategies Collaborate with Test engineering teams to define and secure required test fixtures for memory and system testing. Drive electrical failure analysis of the UFS / SSD BGA products through different phases of the product life cycle (e.g. qualification, high volume manufacturing and customer returns). Drive Yield, Test Time and Quality improvement to meet leading targ

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Be part of the Engineering team that designs, develops, and maintains innovative features for our Object product on FlashBlade and FlashArray platforms. You’ll take ownership of these features throughout their lifecycle, from concept to implementation, ensuring they meet evolving requirements, incorporate technical updates, and maintain high standards of quality, reliability, and compliance. You’ll work within the CPBU group, developing and maintaining various data transmission protocols and handles the internal storage of the data. Collaboration is at the heart of what we do, you’ll partner closely with teams across engineering, product development, account management, and other key stakeholders to deliver exceptional outcomes. Together, we’re shaping the future of the all-flash array market and redefining what’s possible in unified file and object storage. WHAT YOU’LL DO Design and implement innovative algorithms and technologies for high-performance, highly reliable systems (aiming for six nines of availability). Take ownership of solutions end-to-end: from concept through delivery of new features or products. Analyze complex technical challenges and develop effective, thoughtful solutions. Collaborate with a talented and supportive team that values learning and shared success. Contribute to customer satisfaction by delivering reliable, high-quality systems. Continuously grow your technical skills and domain ex

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon About the Department Cloudflare's Network Engineering Team builds and runs the infrastructure that runs our software. The Engineering Team is split into two groups: one handles product development and the other handles operations. Product development covers both new features and functionality and scaling our existing software to meet the challenges of a massively growing customer base. The operations team handles one of the w

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Customer Agent is the next major evolution of Fin. We’re building toward a single AI agent that works across the full customer lifecycle, from support to sales to ecommerce, and eventually success. This role sits within a newer and fast-growing part of the organisation. The group is focused on expanding Fin beyond customer service into broader customer-facing jobs, building the product capabilities that allow one agent to work across multiple roles with shared context. The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed. What will you do? You’ll own strategically significant work streams end-to-end. Be accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle. Manage from the front line: deeply understanding the product, the c

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior PCIe Hardware System Engineer, you will spearhead the technical success and reliability of our next-generation data storage solutions within the region. Operating at the intersection of cutting-edge hardware and firmware, you will lead high-impact issue resolution and product validation to ensure our systems maintain their industry-leading performance and energy efficiency. In this pivotal role, you will serve as the primary on-the-ground technical anchor, collaborating directly with Taiwan-based JDM/ODM partners, SSD suppliers, and enterprise customers to turn complex technical challenges into seamless product deployments. WHAT YOU'LL DO Drive Technical Resolution: Own and lead the end-to-end triage, failure analysis, and root cause investigation for complex PCIe Gen5/Gen6 and NVMe system-level issues, ensuring rapid resolution for manufacturing, vendors, and customers. Forge Strategic Partner Collaborations: Act as the primary on-site technical interface at vendor and customer facilities across Taiwan, driving alignment and solving high-escalation interface challenges with key SSD suppliers and flash-controller partners. Architect Validation Frameworks: Guide the development and execution of robust PCIe, NVMe, and SMBus validation test plans for early-phase chip bring-up and continuous regression testing across the entire development lifecycle. Innovate with Automation: Leverage Python scripting and

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Customer Agent is the next major evolution of Fin. We’re building toward a single AI agent that works across the full customer lifecycle, from support to sales to ecommerce, and eventually success. This role sits within a newer and fast-growing part of the organisation. The group is focused on expanding Fin beyond customer service into broader customer-facing jobs, building the product capabilities that allow one agent to work across multiple roles with shared context. The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed. What will you do? You’ll own strategically significant work streams end-to-end. Be accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle. Manage from the front line: deeply understanding the product, the c