Senior Customer System Enablement Engineer Jobs

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems. The Deployments team designs and maintains our continuous delivery infrastructure, ensuring reliable code deployment from development through production for all engineering teams. This infrastructure is primarily composed of Argo Workflows and ArgoCD. The team also provides tooling that enables clear system ownership and facilitates self-service onboarding for development teams. We are looking to speak to candidates who can work East Coast hours. The ideal candidate should Have 6+ years of experience in software development and operating distributed systems Proficiency in Python, Go, or a similar language Proven experience building and operating large-scale continuous integration and continuous deployment (CI/CD) pipelines Possess a customer-focused mindset Value efficiency in processes and operations Prefer automation over manual process (“allergic to ops work”). We are a small team of software engineers with a strong bias towards software solutions to avoid toil Experience using and extending containerization technologies, particularly Kubernetes, to enhance application agility, optimize resource utilization, and accelerate time-to-market Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing) Expectations Contribute to developing a world-class continuous deployment experience, enabling the rapid and reliable shipment of MongoDB products This includes, but is not limited to, contributing to open-source projects, or engineering software-based

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems. The Deployments team designs and maintains our continuous delivery infrastructure, ensuring reliable code deployment from development through production for all engineering teams. This infrastructure is primarily composed of Argo Workflows and ArgoCD. The team also provides tooling that enables clear system ownership and facilitates self-service onboarding for development teams. We are looking to speak to candidates who can work East Coast hours. The ideal candidate should Have 6+ years of experience in software development and operating distributed systems Proficiency in Python, Go, or a similar language Proven experience building and operating large-scale continuous integration and continuous deployment (CI/CD) pipelines Possess a customer-focused mindset Value efficiency in processes and operations Prefer automation over manual process (“allergic to ops work”). We are a small team of software engineers with a strong bias towards software solutions to avoid toil Experience using and extending containerization technologies, particularly Kubernetes, to enhance application agility, optimize resource utilization, and accelerate time-to-market Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing) Expectations Contribute to developing a world-class continuous deployment experience, enabling the rapid and reliable shipment of MongoDB products This includes, but is not limited to, contributing to open-source projects, or engineering software-based

The MongoDB Query Team is seeking a Senior Staff Product Manager to provide division-wide, product leadership for our fast, modular distributed query engine and flexible query system. As the most senior product management contributor, you will shape the multi-year strategy, product architecture, and market trajectory for the entire Query business unit. You will be the primary product authority on the most complex trade-offs, anticipating systemic risks and cutting through structural friction that blocks multiple teams and initiatives. This role requires collaboration with distinguished engineers to rigorously debate strategy and pressure-test assumptions and advise executive leadership on options that balance long-term monetization, strategy, and business outcomes. And, where relevant, owns the pricing and monetization strategy for the product line. This role can be in-office, flexible (hybrid), or remote anywhere in the US. Responsibilities Product Vision and Roadmap: Spearhead strategic unity across multiple product areas over a multi-year horizon to drive a coherent product experience Business Leadership: Originate and de-risk the division’s most consequential strategic bets, owning rigorous business cases and advising leadership on multi-year economic outcomes Customer Advocacy: Engage with strategically significant customers at the senior level (e.g., advisory boards and executive briefings) to surface cross-portfolio opportunities and inform the roadmap PM Excellence: Elevate the global standard of product management by mentoring Staff and Senior PMs and pioneering new data-driven playbooks across the organization. Create frameworks and standards for customer and market research that others use for conducting high-quality customer and market research Cross-Functional Alignment and Execution: Partner with Directors and VPs to shape investment allocation and sequencing across the query, developer experiences, and core database portfolio Market and En

As a Senior Technical Solutions Consultant , you will be the principal technical liaison between our product, sales, and customer success teams. You will provide tailored solutions for clients in the commercial real estate sector, specifically focusing on the complex VTS Activate product landscape (including Activate, Activate Workplace, Activate Multifamily, CBRE Host, and CBRE Host Building) . Your unique combination of property management experience and deep technical proficiency will help ensure that our clients maximize the value of our software. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** What Makes This Job Awesome? Act as the definitive subject matter expert (SME) and technical leader for the VTS Activate suite's integration landscape and partnerships, both internally and externally (e.g., Braxos, Kastle, CCure, AMAG, etc.). Design and deliver advanced, in-depth technical demonstrations for prospects and clients, specifically showcasing how the VTS Activate product suite solves specific challenges. Provide advanced technical support during the sales process, addressing complex questions and concerns about system integrations and core functionalities, serving as the technical closer for Activate deals. Provide support during the sales process for qualifying opportunities with hardware requirement and implementation. Provide handover details to cross-functional stakeholders to ensure smooth implementations. Own the solution reporting process for VTS Activate deals, including documenting deal journals and synthesizing won/loss reasons. This reporting provides critical intelligence for the Product team (feature gaps), the Sales team (competitive analysis), and the Executive team (market/product trends). Lead knowledge transfer and cross-functional upskilling initiatives for the Sales, Customer Success, and Services teams. This involves supporting the creation of documenta

1KOMMA5° At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it?We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow. Learn more about our Product & Tech team! Deine Position As the energy transition accelerates, flexibilities in the low-voltage grid become increasingly important - and smart metering and steering of distributed energy resources sit at the heart of this shift. You take a central role in our end-to-end steering proposition, turning regulatory complexity into scalable, compliant, and customer-friendly products at the intersection of regulation, product, hardware, and field operations. Be the Expert on Smart Metering & Steering Regulation: Act as the first point of contact - internally and externally - for regulatory developments such as §14a EnWG, §9 EEG, §21 EnWG, and §118 Abs. 6 EnWG. Interpret legal frameworks, VDE FNN requirements, BNetzA rulings, and BDEW Guidelines, and help shape the rules of tomorrow through active industry engagement. Translate Regulation into Product Requirements: Define and prioritize development requirements for our engineering teams to ensure Heartbeat AI and connected hardware (e.g. §14a Steuerbox + Smart Met

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are seeking a Software Driver Developer to create reference drivers for our AI-IP in a reference system. You will also support our AI-IP customer optimizing our reference driver into our customer specific systems. This role is hybrid, based out of Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Deep systems engineer with 7+ years of experience in device drivers or low-level systems programming. Strong proficiency in C and C++ with a solid understanding of hardware-software interfaces. Hands-on experience developing Linux kernel drivers, including kernel architecture, debugging, and kernel-space/user-space interactions. Experience developing drivers for high-speed I/O or interconnect technologies such as PCIe; PCIe driver development is strongly preferred. Familiar with user-mode and kernel-mode driver models and understands that Linux kernel driver development differs meaningfully from bare-metal or RTOS-based driver development. What We Need Design and evolve the driver layer that provides high-performance APIs for Tenstorrent devices. Develop and maintain user-mode and kernel-mode drivers for Te

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Senior Backend Engineer, you'll dive into complex technical challenges, craft innovative solutions, and play a pivotal role in our mission to revolutionize the way companies understand their customer interactions. We're seeking a Java professional who can leverage their deep knowledge to drive our backend development to new heights. We operate a hybrid model 3 days a week in office. You’ll Own: System Architecture: Leading the design and implementation of complex, scalable, and high-performance backend services and APIs. Feature Lifecycle: Taking end-to-end ownership of major product initiatives, from initial design to coordinating delivery across Backend, Frontend, and Product teams. Engineering Standards: Establishing and driving team-level best practices for code quality, testing strategies, and CI/CD processes. You’ll Solve: Technical C

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Engineering team is responsible for building out the platforms, API’s, services, workflows, and logical architectures for bringing this vision to life. We are creating a platform fundamentally driven by AI, which scales to a massive trove of data, and a diverse customer base; it is a complex system that will stretch engineering in many directions. You’ll work closely with our Data Scientists on projects to analyze and observe world-scale datasets, write code that can scale to produce never-before-seen insights, and construct APIs to deliver our product vision. Your Responsibilities Ingest product requirements, define technical requirements, and design practical, iterative technology designs that achieve our product and technical goals. Work with your product manager to develop implementation plans against our technical product roadmaps. Personally maintain, develop, and deploy our customer facing workflows to create and support our overall product architecture. Analyze and propose technical solutions to invent, enable, and enhance our product offerings. Be responsible for automating, testing, and deploying your own and your team’s work. Review the code and technical designs authored by your team members, and hold a high bar for quality. Mentor developers and help them level up their skills. Be responsible for the technical excellence of day-to-day work of a team of engineers and ensure that the team’s deliverables are maturing along the defined roadmap. Drive technical decision-making and problem-solving across the team, ensuring solutions are efficient, scalable, and maintainable. Identify technical and operational gaps for the team and create plans and work items to address them. Serve as the domain expert for a portion of th

Senior Engineering Manager — Lab Execution Platform : Women’s Health About the Role This is your chance to own a platform that lab scientists rely on every single day—and to rebuild it from the ground up. You'll lead maintenance of our off-the-shelf Lab Execution System while driving its transition to a custom, in-house platform. Every improvement you ship makes lab operations faster, makes scientists' lives easier, and ultimately helps improve patient health outcomes. The work is real, the impact is immediate, and the customers are just down the hall. You'll treat Lab Operations and R&D as your primary customers, partnering with them to build an intuitive, efficient, scalable Lab Execution platform they'll love using. You'll lead a small, sharp team in a fast-moving Kanban or Scrum workflow, lean hard into a "do more with less" mindset, and put AI to work multiplying what your engineers can accomplish. You'll stay close to the code while leading with impact and kindness, because the best teams are healthy teams. Key Responsibilities Technical Leadership & Development Own the design, build, and maintenance of both the off-the-shelf and custom Lab Execution platforms, keeping high-throughput lab processes running without a hitch. Build an AI-forward team that reaches for modern tooling to move faster and ship smarter. Stay hands-on—dive into the code and test the system yourself to make it better. Build and scale cloud-based microservices and front-end applications that power real lab workflows. Set the bar for technical excellence: reliability, performance, and a user experience people actually enjoy. Own the CI/CD pipeline and lock in quality with automated testing. Architect infrastructure that scales effortlessly and stays cost-smart. Customer-Focused Collaboration Be the bridge between engineering and lab users, turning real-time feedback into rapid improvements. Build tight relationships with Lab Operations, R&D, and stakeholders so their needs stee

P-78 At Databricks, we are passionate about enabling data and AI teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As part of the ML/AI Environments team you will build the system that enables the AI researchers and engineers to set up their desired training and serving environments. You’ll be joining a high-agency, high-visibility team operating at the frontier of AI infrastructure — with deep ties to research, product, and real-world enterprise use cases. Databricks Mosaic AI is one of our fastest-growing businesses helping thousands of our customers democratize AI within their organizations. We’re building the infrastructure that powers the next generation of AI. The impact you will have Build the infrastructure that enables ML and AI users to configure training and serving environments easily, reliably and reproducibly. Collaborate with other AI infrastructure teams to build the features that customers need to get more from the Databricks platform. Examples include improving performance of setting up virtual environments for short training and data processing sessions, improving observability to help customers debug when runs fail, etc. Interact with turnkey customers and product managers to envision new features and identify areas for improvement. Shape how developers and data scientists build and interact with AI on Databricks. What we look for 5+ years of experience in backend or infrastructure engineering wi

P-926 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. The Role : We are seeking a highly skilled and experienced Senior Software Engineer with a deep understanding of low-level systems to join our team. In this role, you will be instrumental in designing, developing, and optimizing application frameworks that form the building blocks for all software development at Databricks. Your expertise will be focused on the intricate details of system internals, performance, and efficiency. What we look for : Design, implement, and maintain core system infrastructure and low-level software components. Optimize system performance, reliability, and scalability through meticulous analysis and innovative solutions. Work with JVM internals, memory management, concurrency, and distributed systems. Collaborate with other senior engineers and architects to define technical strategies and roadmaps. Mentor junior engineers and contribute to a culture of technical excellence. Participate in code reviews, design discussions, and architectural decision-making. Troubleshoot complex system issues and provide effective resolutions. Qualifications Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field. 7+ years of professional experience in software development. Deep understanding of Java Virtual Machine (JVM) internals, including garbage collection, JIT compilation,

Zoox is developing state-of-the-art autonomous vehicle software for our purpose-built vehicle. We believe that developing the end-to-end product will get us to market faster and result in a superior customer experience. The Developer Experience team at Zoox is dedicated to improving the process of developing autonomy software, services, and applications. We define and enforce the best practices for engineering across the company. Our approach involves using established programming languages, and tools and, when necessary, developing our own. We're leveraging Large Language Models (LLMs) to improve development velocity and streamline engineering workflows. We're looking for an engineer with firsthand experience as a full-stack developer, who knows the engineering challenges at scale and feels comfortable designing and implementing solutions to address them. In this role, you will: Architect and implement LLM-powered solutions using frontier models like Claude, Gemini, GPT. Build tools that leverage AI and improve engineer productivity by 10x through intelligent code assistance, automated code review, and improving zoox’s operational efficiency. Develop systems to automate mundane development tasks like boilerplate generation, test creation, and code refactoring. Create intelligent workflows that leverage LLMs for bug detection, security vulnerability assessment, and code optimization. Bridge the divide between developers' needs and infrastructure solutions while establishing best practices for responsible AI integration in our development pipeline. Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field with 7+ years of industry experience. Solid experience as a full-stack or backend developer, showcasing a deep understanding of system design, data structures, and algorithms. Fluency in at least one of the following languages: Python or C++. Exper

P-1376 Job Overview: We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 7+ years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions. As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements. Key Responsibilities: Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform. Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability. Customer Interaction: Engage with customers directly to understand their technical issues and requirements. Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction. Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly. Conduct thorough root cause analyses and develop preventive measures to avoid recurrence. Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform. Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and create training materials to assist other support engineers. Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers. Implement optimizations and enhancements to improve platform stability and efficiency. Platform Upgrades: Manage and oversee t

Product Designers at Vise are obsessed with building a world-class user experience to save financial advisors time, grow their business, and help their clients understand their investment portfolios. They identify and advocate for solving critical customer problems, discover strategy-driving insights, and build advisor empathy across the company. Now that we’ve launched the second iteration of our platform, we’re ready to innovate from a design perspective and bring the next generation of our experience to life. Autonomy is everything. At Vise, you’ll be empowered to apply your design instincts to the most critical parts of our user journey as well as express your point of view without bureaucracy or red tape. Through close partnership with product, engineering, and sales, you’ll be responsible for taking new product enhancements and features from ideation to execution. You’ll also play a pivotal role in driving the continued evolution of our design culture. This role is onsite in NYC, in our SoHo office. What you will own: Your design process; end to end. Cross-functional outcomes with engineering, product, and business teams to understand problems, define goals and research requirements, map out user journeys, as well as prototype and launch new features and functionality Design strategy, continuously advocating for user needs and contributing to the evolution of our design system User research and testing from concept to usability Maintaining the standard for Design @ Vise, from culture, to process, to quality Design deliverables on the horizon: Explore new ways to educate our users on Vise’s investment philosophy as well as the decisions our investment engine makes on behalf of clients PLG initiatives to drive scale and expansion Improvements within existing core user flows to provide advisors with a best-in-class experience Improve and scale existing suite of AI products Iterate on Vise’s visual style and contribute new patterns an

Senior Systems Engineer (Flight Crew Operations Integrator) Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking a Senior Systems Engineer (Level 5) to support the Phantom Works organization in Hazelwood, MO . The successful candidates will develop equipment and escape/crew station system integration concepts and other design methods to provide and coordinate product definition for Integrated Product Teams, various engineering functions, production operations, qualification/flight testing, suppliers and external customers throughout the product lifecycle. Position Responsibilities Applies an interdisciplinary, collaborative approach to lead activities to plan, design, develop and verify complex lifecycle balanced system of systems and system solutions. Leads others to evaluate customer/operational needs to define system performance requirements, integrate technical parameters and assure compatibility of all physical, functional and program interfaces. Leads analyses to optimize total system of systems and/or system architecture. Leads analyses for affordability, safety, reliability, maintainability, testability, human systems integration, survivability, vulnerability, susceptibility, system security, regulatory, certification, product assurance and other specialties quality factors into a preferred configuration to ensure mission success. Leads, develops, maintains and identifies improvements the planning, organization, implementation and monitoring of requirements management processes, tools, risk, issues, opportunity management and technology readiness assessment processes. Travel may be required up to 10% of the time; Domestically and/or interna