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Senior Customer System Enablement Engineer Jobs

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As a Senior Application Support Engineer you will play a critical role in ensuring the operational efficiency, stability and availability of complex application systems. You will contribute significantly to operational success, refine your expertise in incident management and DevOps and leave a lasting impact on the delivery of inventive solutions to our clients. Job responsibilities You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions. You will understand complex application systems and find your way through them to debug a business impacting issue. You will follow standards and best practices to bring operational efficiencies, stability and availability of the system. You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in a collaborative, value-driven teams to build innovative customer experiences for our clients. You will leverage your knowledge regarding the different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents. You will efficiently use DevOps tools and practices to deploy and run software. You will act as a mentor for less experienced peers through both your technical knowledge and leadership skills. You will apply the latest technology thinking from our Technology Radar to solve client problems. Job qualifications Technical Skills You have experience working on programming languages such as Java or .Net, an understanding of cloud platforms such as AWS, Azure or GCP and scripting languages such as Python or Powershell. You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless. You must possess strong debugging and triaging skills to troubleshoot code effectively. You have experience working with relatio

pythonjavasql
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Bloomreach
📍 Slovakia• Full-time• €62.2K – €77.5K/yr
1mo ago

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We're building a team of Product Architects at Bloomreach. As a Senior Staff Product Architect, you own or co-own the architecture of a single product , with deliberate overlap across related products so architecture stays aligned where our products meet. You are a product builder first. This is not a role for someone who cares about technology for its own sake: you take genuine part in defining the product — what it should be, who it's for, why it matters — and you bring system-level technical judgment into that definition, not after it. You sit at the intersection of product and engineering: close enough to product decisions to co-shape them, and close enough to the code to know what you're talking about — you'll spend 20–30% of your time hands-on , coding or prototyping. AI runs through everything

airecruitment
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Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We're building a team of Product Architects at Bloomreach. As a Senior Staff Product Architect, you own or co-own the architecture of a single product , with deliberate overlap across related products so architecture stays aligned where our products meet. You are a product builder first. This is not a role for someone who cares about technology for its own sake: you take genuine part in defining the product — what it should be, who it's for, why it matters — and you bring system-level technical judgment into that definition, not after it. You sit at the intersection of product and engineering: close enough to product decisions to co-shape them, and close enough to the code to know what you're talking about — you'll spend 20–30% of your time hands-on , coding or prototyping. AI runs through everything

airecruitment
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Adani Group
📍 Mundra• Full-time
1mo ago

The Senior Manager – CCR will be responsible for safe, reliable and efficient operation of the Continuous Cast Rod plant, covering copper rod production, process control, quality adherence, productivity improvement and shift coordination. The role will ensure achievement of production targets, process stability, equipment utilization, product quality, energy efficiency and operational discipline in line with business, safety and customer requirements. The incumbent is expected to bring strong hands-on understanding of CCR operations, copper rod casting and rolling process, furnace operation, casting wheel, rolling mill, cooling system, pickling / surface quality, process parameters, defect analysis, maintenance coordination and shop-floor governance to deliver consistent rod quality, higher plant availability and continuous improvement Source: Adani Group | Job ID: 56500

NVIDIA is looking for Senior Networking (ETH/IB) Solutions Architect to join its NVIDIA Infrastructure Specialist Team. Academic and commercial groups around the world are using NVIDIA products to revolutionize deep learning and data analytics, and to power data centers. Join the team building many of the largest and fastest AI/HPC systems in the world! We are looking for someone with the ability to work on a dynamic customer focused team that requires excellent interpersonal skills. This role will be interacting with customers, partners and internal teams, to analyze, define and implement large scale Networking projects. The scope of these efforts includes a combination of Networking, System Design and Automation and being the face to the customer! What you'll be doing: Primary responsibilities will include building AI/HPC infrastructure for new and existing customers. Support operational and reliability aspects of large-scale AI clusters, focusing on performance at scale, real-time monitoring, logging, and alerting. Engage in and improve the whole lifecycle of services—from inception and design through deployment, operation, and refinement. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health. Provide feedback to internal teams such as opening bugs, documenting workarounds, and suggesting improvements. What we need to see: BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related fields. At least 5+ years of professional experience in networking fundamentals, Ethernet or InfiniBand World. Hands-on experience with network switch/router platforms like Cumulus Linux, SONiC, IOS, JunosOS, and EOS, etc. Possess solid working knowl

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Position Overview We are looking for a Senior Software Engineer to join the Aura AI Platform team. You will design, build, and operate the infrastructure that runs customer workloads (Notebooks, Jobs, Apps, AI Agents, and Model-serving) on top of SingleStore, across multiple regions and clouds. You will work on services that manage container pools, resource scaling, routing, RBAC, Billing, Observability and secure network access between clusters. This role is ideal for engineers who enjoy building distributed platforms, owning production systems, and enabling real-time AI and data applications at scale. What you'll do: Design, build and maintain the platform that powers internal and customer‑facing intelligent services on SingleStore Lead complex, cross-functional technical initiatives from conception to deployment, mentoring other engineers along the way Work closely with product managers, designers, customers, and other engineers to ensure we deliver a high-quality experience Drive the team's engineering standards, championing best practices in system design, code quality, testing, observability, and CI/CD pipelines to ensure we scale reliably. Share on-call responsibilities and proactively improve the reliability, security, and cost-efficiency of our cloud infrastructure. Your Experience: 4+ years of experience working on a SaaS product Experience with working on distributed systems, ideally in programming languages such as Golang, Python or Rust Experience working with Kubernetes and/or containerized services Intellectual curiosity about investigating issues that impact business metrics Passion for building high-quality products that are robust and easy to maintain in a fast-paced, team-oriented environment Strong communication skills with a passion for mentoring peers, fostering a collaborative team culture, and executing efficiently in a fast-paced environment. Bachelor’s degree in Computer Science or equivalent practical experience. Preferred Qualifications:

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2mo ago

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong’s Cloud Engineering group is the infrastructure backbone of a platform that processes millions of customer interactions every day. We’re looking for a DevSecOps Manager to lead our Israel-based DevSecOps team and own the security posture of Gong’s cloud infrastructure. You’ll inherit a strong, established team of DevOps and DevSecOps engineers with meaningful ownership and a mature security program. This is a hands-on leadership role that combines people management, technical depth, and architectural influence. You’ll define the cloud security roadmap, remain close to the code and systems, and partner with Product Security, R&D, and Cloud Engineering to make security part of the platform by default. You’ll own: The security posture of Gong’s multi-cloud infrastructure across AWS, Azure, and GCP. Identity governance, least-privilege access, cr

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Notion
📍 San Francisco• Full-time• Remote• $210K – $240K/yr
2mo ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role We are seeking an experienced strategic Senior Treasury Manager to join our Finance team. In this role, you will be responsible for managing Notion's global treasury operations, cash management, forecasting, investments, and banking relationships. You will play a crucial role in optimizing our capital structure, ensuring liquidity, and implementing risk management strategies. What You'll Achieve Develop and execute Notion's global treasury strategy, including cash management, investments, risk management, and banking relationships Own and develop cash flow forecasts to optimize liquidity, strategic business decisions, and investments Manage daily cash operations and reporting across multiple currencies and jurisdictions Assist with capital structure planning and execution of financing activities Create and maintain an efficient system of policies and procedures that impose an adequate level of control over treasury activities Implement and deploy treasury technology infrastructure to automate processes, enhance visibility, and improve decision-making across global treasury operations Manage foreign exchange risk and re

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Senior Compliance Specialist Position Description SingleStore is building a real-time data platform that helps organizations transact, analyze and act on data in a single system. We are committed to operating with strong security, privacy and resilience standards across our products, services and internal operations. We are seeking an experienced and highly motivated Senior Compliance Specialist to help scale our security, privacy and compliance programs. This role will be responsible for maintaining key certifications, driving cross-functional compliance initiatives, overseeing development and management of our privacy program, supporting compliance with the Digital Operational Resilience Act (DORA), and helping mature our Business Continuity Management System (BCMS). The ideal candidate is practical, organized and collaborative, with experience translating regulatory and framework requirements into durable operational processes across technical and business teams. Job Responsibilities Support governance activities across the security, privacy and compliance program, including maintaining Information Security Management System documentation, evidence, policies, procedures and audit trails. Help maintain and improve active certifications and attestations such as ISO/IEC 27001, SOC 2 Type II, HIPAA and PCI DSS, while coordinating with stakeholders across the business to ensure ongoing compliance. Drive readiness efforts for new compliance objectives, certifications and customer-driven assurance requirements. Participate in enterprise risk management activities, including risk methodology, risk assessments, treatment planning and follow-up with risk owners. Oversee the development, implementation and ongoing management of SingleStore’s privacy program in partnership with Legal, Security, IT and business stakeholders. Support compliance with applicable privacy and data protection requirements, including operationalizing controls and processes needed to meet regu

sqlgitai
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2mo ago

About the Team The B2B Marketing team is responsible for helping businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority for OpenAI as we scale our work with companies, developers, and institutions around the world. Within B2B Marketing, Demand Generation builds the integrated, full-funnel engine that connects audience insights, content, field and digital experiences, paid media, lifecycle, and sales follow-through to qualified pipeline. We partner closely with Sales, Partnerships, Product Marketing, Communications, Creative, Web, RevOps, Analytics, and regional teams to create a cohesive customer experience and scale what works. About the Role We’re looking for a Senior ABM Strategist to build and lead the operating model for OpenAI’s highest-priority enterprise accounts. You’ll translate commercial priorities into focused 1:1 and 1 account programs, align Marketing and Sales around shared account plans, and orchestrate buying-group engagement across channels. This is a hands-on builder role for someone who can define the strategy, establish the system, and work directly with cross-functional partners to move strategic accounts toward qualified pipeline and revenue. In this role, you will: Own the enterprise ABM strategy, including account selection, tiering, objectives, program architecture, investment decisions, and performance recommendations. Partner with Sales, SDR, and RevOps to build shared account plans, map buying groups, identify whitespace, define engagement plays, and establish clear follow-up ownership. Design and execute 1:1 and 1 programs across content, paid media, executive engagement, events and webinars, web experiences, outbound coordination, and other relevant channels. Use intent, product, firmographic, engagement, and seller signals to determine when and how to activate priority accounts. Translate account and buyer insights into personalization strategies, offers, messaging, and conte

awsgitrest
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1KOMMA5° At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it? We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow. Learn more about our Product & Tech team! Deine Position As Product Manager Procurement & Portfolio Management, you take on one of the most strategically defining product roles within our energy retail business: you design how 1KOMMA5° procures, hedges, and optimizes electricity for an increasingly flexible customer portfolio. You sit at the intersection of energy markets, energy procurement, our flexibility assets, and our customer-facing tariff strategy - and you turn this into a measurable commercial advantage. Own our Procurement Strategy: Define how and where 1KOMMA5° procures energy for our customer portfolio - across day-ahead, intraday, and forward markets. Develop a clear market split logic, and continuously refine it based on portfolio characteristics, customer mix, and market conditions. Design Portfolio Hedging & Risk Management: Build hedging and risk management strategies tailored to different customer portfolios (dynamic vs fixed tariffs or flexibility/ancillary services). Define when and how we lock in volumes, what we l

REMOTEpythonsqlai
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Polestar
📍 Goteborg• Hybrid
3mo ago

The opportunity Polestar is accelerating the transition to sustainable mobility through electric performance. Behind that journey sits a powerful digital platform enabling everything from checkout and payments to order management, delivery, retail tools, and customer self‑service. At Polestar Digital, we build innovative, scalable solutions that power our global platform. You will join a focused team working across a critical part of the customer journey, delivering systems that customers globally and hundreds of internal users depend on every day. With real ownership, close collaboration, and global impact, you will play a key role in shaping the future of Polestar’s digital ecosystem. We are now looking for a Senior Software Developer to join our headquarters in Gothenburg, Sweden. Let us describe the challenge we offer As a Senior Software Developer, you will be part of a cross‑functional agile team responsible for designing and building high‑performance, scalable solutions that support Polestar’s global digital platform. You will take ownership of system architecture and technical decision‑making while working closely with Product Managers, Designers, and Operations teams to deliver reliable and impactful solutions. The role combines hands‑on development, system design, and collaboration, while also contributing to a strong engineering culture through mentoring and knowledge‑sharing. You will write clean, well‑tested code and contribute to building systems that are robust, scalable, and maintainable. At the same time, you will stay up to date with modern development practices and emerging technologies, including evolving paradigms such as agentic AI. What you'll do You will design, build, and evolve scalable digital solutions that power Polestar’s global platform. Your responsibilities include: Designing and implementing high‑performance, globally scalable systems Taking ownership of system architecture and contributing to technical decision‑making Writing clean

typescriptnode.jsaws
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MongoDB
📍 Ontario• Full-time• C$173K – C$240K/yr
3mo ago

The MongoDB Query Team is seeking a Senior Staff Product Manager to provide division-wide, product leadership for our fast, modular distributed query engine and flexible query system. As the most senior product management contributor, you will shape the multi-year strategy, product architecture, and market trajectory for the entire Query business unit. You will be the primary product authority on the most complex trade-offs, anticipating systemic risks and cutting through structural friction that blocks multiple teams and initiatives. This role requires collaboration with distinguished engineers to rigorously debate strategy and pressure-test assumptions and advise executive leadership on options that balance long-term monetization, strategy, and business outcomes. And, where relevant, owns the pricing and monetization strategy for the product line. This role can be in-office, flexible (hybrid), or remote anywhere in Canada. Responsibilities Product Vision and Roadmap: Spearhead strategic unity across multiple product areas over a multi-year horizon to drive a coherent product experience Business Leadership: Originate and de-risk the division’s most consequential strategic bets, owning rigorous business cases and advising leadership on multi-year economic outcomes Customer Advocacy: Engage with strategically significant customers at the senior level (e.g., advisory boards and executive briefings) to surface cross-portfolio opportunities and inform the roadmap PM Excellence: Elevate the global standard of product management by mentoring Staff and Senior PMs and pioneering new data-driven playbooks across the organization. Create frameworks and standards for customer and market research that others use for conducting high-quality customer and market research Cross-Functional Alignment and Execution: Partner with Directors and VPs to shape investment allocation and sequencing across the query, developer experiences, and core database portfolio Market and En

sqlmongodbaws
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MongoDB
📍 Alberta• Full-time• C$173K – C$240K/yr
3mo ago

The MongoDB Query Team is seeking a Senior Staff Product Manager to provide division-wide, product leadership for our fast, modular distributed query engine and flexible query system. As the most senior product management contributor, you will shape the multi-year strategy, product architecture, and market trajectory for the entire Query business unit. You will be the primary product authority on the most complex trade-offs, anticipating systemic risks and cutting through structural friction that blocks multiple teams and initiatives. This role requires collaboration with distinguished engineers to rigorously debate strategy and pressure-test assumptions and advise executive leadership on options that balance long-term monetization, strategy, and business outcomes. And, where relevant, owns the pricing and monetization strategy for the product line. This role can be in-office, flexible (hybrid), or remote anywhere in Canada. Responsibilities Product Vision and Roadmap: Spearhead strategic unity across multiple product areas over a multi-year horizon to drive a coherent product experience Business Leadership: Originate and de-risk the division’s most consequential strategic bets, owning rigorous business cases and advising leadership on multi-year economic outcomes Customer Advocacy: Engage with strategically significant customers at the senior level (e.g., advisory boards and executive briefings) to surface cross-portfolio opportunities and inform the roadmap PM Excellence: Elevate the global standard of product management by mentoring Staff and Senior PMs and pioneering new data-driven playbooks across the organization. Create frameworks and standards for customer and market research that others use for conducting high-quality customer and market research Cross-Functional Alignment and Execution: Partner with Directors and VPs to shape investment allocation and sequencing across the query, developer experiences, and core database portfolio Market and En

sqlmongodbaws
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Gong.io
📍 Austin Chicago New York City Salt Lake City San Francisco• $121K – $185K/yr
3mo ago

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. This is a high-visibility, high-impact role at the center of Gong’s security and compliance story. As our Senior GRC Security Lead, you will be the architect of foundational programs we are building — Gong’s first-ever Common Controls Framework, standing up a formal risk process and register, implementing a GRC tooling ecosystem, and owning the full policy, standards, and exceptions management lifecycle. This is not a role for someone looking to inherit a mature program. It’s a role for a builder — someone who thrives in ambiguity, operates with urgency, and finds energy in creating order from complexity. You will work directly with Legal, Sales, Engineering, Customer Audit teams, and executive stakeholders, and your fingerprints will be visible across everything Gong builds for compliance and trust for years to come. RESPONSIBILITIES Design and imple

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