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Senior Customer System Enablement Engineer Jobs

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Explore current senior customer system enablement engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

O
2mo ago

About the Team OpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity. Within Finance, the Technical Revenue team partners with Product, Strategic Partnerships, Business Development, Growth, Legal, Deal Desk, GTM, Strategic Finance, Revenue Accounting, and Finance Systems to enable scalable, audit-ready monetization. We advise on commercial and contract design, establish defensible accounting positions under ASC 606, and translate those conclusions into repeatable processes, systems, controls, and reporting. About the Role We’re looking for a Senior Manager of Revenue Accounting to lead revenue strategy and technical accounting for OpenAI’s strategic commercial deals. Reporting to the Head of Technical Revenue, you will serve as the primary revenue advisor for large, bespoke, and non-standard deals outside OpenAI’s standard product and service offerings. Your portfolio may include strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, joint go-to-market initiatives, research collaborations, and other emerging commercial structures. You will engage early in the deal lifecycle to help shape commercially viable, accounting-compliant, and operationally scalable outcomes. You will establish the accounting posture, identify required contract and product terms, define reporting and control requirements, and ensure that deal economics, billing flows, and revenue recognition remain aligned as the business evolves. This role requires strong technical accounting judgment, commercial fluency, executive communication, and the ability to create clarity and ownership in areas where precedent may not yet exist. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own technical revenue accounti

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Plaid
📍 New York• Full-time
2mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Credit team at Plaid builds lending solutions across the full lender lifecycle — including underwriting, verification, and servicing. We help lenders make faster, more informed decisions using consumer-permissioned financial data. Within Credit, the Insights team develops data-driven products including LendScore, Income Insights, CashFlow Insights, and Network Insights. These products power smarter credit decisioning for lenders of all sizes. As a Product Manager on the Insights team, you will drive execution across our portfolio of credit decisioning products. You’ll work closely with engineering and data science teams to ship high-quality product experiences, and partner with sales and marketing on go-to-market motions. You’ll report to the Insights product lead and play a critical role in ensuring we deliver on our roadmap commitments while maintaining the flexibility to pursue new product opportunities as they emerge. Responsibilities Own end-to-end execution of the product roadmap for LendScore, Income Insights, CashFlow Insights, Network Insights, and new Insights products Write product specs, define requirements, and work with engineering and data science to deliver features on schedule R

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Plaid
📍 San Francisco• Full-time
2mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also working on some exciting, 0-1 consumer initiatives. Both areas are top business priorities. As part of Plaid’s first Consumer team, you will lead product development and execution within a startup-like environment at Plaid. Responsibilities Define an ambitious vision / roadmap, sign up for quarterly / half year goals, and partner with the cross-functional team to hit them Drive prioritization and execution (build, measure, iterate) Identify opportunities through consumer feedback and staying close to our data / dashboards Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above Qualifications You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies You start with the consumer problem and have held a high bar for consumer experience You naturally gravitate towards using data to make strategic decisio

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Sofi
📍 United States• Full-time
2mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As a Senior People Business Partner at SoFi, you will serve as a strategic advisor and advocate for both the business and our employees. In this pivotal role, you will partner with Financial Services and Borrow/Operations Engineering leadership to drive influence and solve complex organizational challenges with scalable, high-impact solutions. What you’ll do: Partner with leaders to advise and influence the creation of measurable, actionable strategic plans. Act as an objective resource and champion for the Engineering team and broader employee population. Manage complex employee relations with discretion, providing executive coaching and facilitating constructive feedback loops. Leverage deep HR expertise to lead initiatives in org design, compensation, performance management, D&I, and employee development. Drive data-informed decision-making using people analytics and organizational health metrics. Execute strong judgment and discretion to ensure positive, professional outcomes. Champion the company culture by embodying and promoting "The SoFi Way." Cultivate robust, collaborative relationships with key stakeholders across the organization. Collaborate with People Team Centers of Excellence (CoEs) to execute strategic initiatives and support business goals. What you’ll need: 6+ years as an H

restaigo
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CF
2mo ago

About the role Chime’s Lending org builds the products and platforms that give members access to fair, transparent credit and liquidity when they need it most, from Earned Wage Access through MyPay, to flexible overdraft with SpotMe, to longer-term Instant Loans, and the platforms that power credit decisions, funding, repayments, and servicing behind the scenes. We operate some of Chime’s most consequential systems. Our teams build real-time money movement and decisioning infrastructure at scale, including underwriting and eligibility, ledgering and reconciliation, capital markets workflows, repayment systems, and financial transactions that must be correct, resilient, and auditable. As a Senior Software Engineer in Lending, you’ll work at the seam between member-facing products and the platforms that make them possible. This is a role for engineers who want to own more than a single service or feature area. You’ll lead technical initiatives that cut across products, platforms, and partner teams, helping shape how Lending evolves as a system, not just how one team ships. You’ll design and build backend systems where correctness, reliability, speed, and operational rigor matter deeply. You’ll partner closely with Product, Design, Risk, Data Science, Analytics, Finance, and Operations to turn ambiguous opportunities into durable solutions, influence technical direction across team boundaries, and help raise the bar for how Lending engineers build together. Why join Lending? Work on systems that matter The products and platforms we build directly impact millions of members and sit at the center of Chime’s mission to help everyday people unlock financial progress. The problems are complex, the stakes are real, and the work matters. Own a bigger surface area This role is designed for engineers who want broader scope. You won’t be limited to a narrow feature lane. You’ll work across product experiences and shared infrastructure, helping connect strategy, systems, and exec

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BGBx
📍 United States• $90K – $102.5K/yr
2mo ago

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Medical Writer Position Overview The Senior Medical Writer must have a proven record of independently and successfully executing the responsibilities and successfully demonstrating the competencies outlined below . They must demonstrate greater independence and ownership compared with the Medical Writer . Please see required experience below . Key Responsibilities Content Development and Execution: Conducts required research in a timely and proficient manner, utilizing the appropriate resources Develops scientifically accurate, strategically aligned, grammatically correct, and impactful content, from initiation through completion, with input from manager Accurately and efficiently annotates content per brand style guide and AMA rules Assumes accountability for accuracy of work Planning: Understands the product/scientif

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GitLab
📍 United States• Full-time• Remote• From $115K/yr
2mo ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior People Analytics Analyst, you'll help GitLab use people data to make clear, informed decisions. The People Technology & Analytics Job Family owns the technology and reporting solutions that support GitLab's People team. Working in partnership with the People Leadership team and cross-functional stakeholders, you'll shape and deliver analytics solutions with a data-first mindset, from scalable reporting and advanced statistical analysis to survey strategy and workflow automation. You don't need extensive GitLab or DevOps knowledge when you join. GitLab's onboarding and training program will

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LTS
📍 Minnesota, United States• Remote• $164K – $200K/yr
2mo ago

Location: United States – Remote Clearance: Ability to obtain and maintain a Public Trust LTS is seeking a Senior AI Platform and Harness Engineer to develop and maintain the infrastructure, tooling, and evaluation frameworks that power enterprise AI solutions. This role is responsible for building the AI platform and reusable "AI harnesses" that enable Large Language Models (LLMs), AI agents, Retrieval-Augmented Generation (RAG), and Generative AI applications to be securely developed, tested, evaluated, monitored, and deployed at scale. The ideal candidate has experience with AI platforms, LLMOps, software engineering, cloud-native technologies, and backend systems, along with a passion for building reliable, observable, and production-ready AI solutions. You will work closely with AI architects, software engineers, data scientists, and product teams to ensure AI solutions are scalable, secure, cost-effective, and continuously improving. What You'll Do: Design, build, and maintain enterprise AI platform capabilities supporting Large Language Models (LLMs), AI agents, RAG, and Generative AI applications. Lead data preparation, training and fine-tuning of LLMs Develop reusable AI harnesses to automate testing, prompt evaluation, model benchmarking, regression testing, and quality assurance. Build AI evaluation frameworks to measure model accuracy, retrieval quality, hallucination detection, latency, throughput, cost, and overall application performance. Implement observability and monitoring solutions for AI applications, including telemetry, tracing, logging, dashboards, and operational metrics. Build and maintain LLMOps pipelines supporting model deployment, versioning, evaluation, experimentation, rollback, and continuous improvement. Design automated workflows for prompt testing, retrieval evaluation, AI system validation, and performance benchmarking. Develop internal tools for prompt management, model experimentation, AI performance optimization, and developer

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Mindbody
📍 United States• Full-time• From $75.2K/yr
2mo ago

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the job: We’re looking for a Sr. Copywriter to help define how we translate company-wide strategy and initiatives into compelling copy. As an integral member of the Creative and Marketing teams, the Sr. Copywriter represents our family of brands with every word, from acquisition emails to ad copy to developing overarching messaging systems. This is a hands-on position with a tremendous opportunity to shape the future of Playlist. Who you are: You can’t wait to dig into each new project. You research different ways to approach the brief, consult your AI assistants, come up with the best hooks, and craft on-brand copy that works. You have experience writing for everything from major marketing campaigns to in-product notifications to the opt-out language on a cookie pop-up. While you work, you collaborate and brainstorm with designers and other stakeholders to be sure the copy perfectly fits the placement and drives conversion. Responsibilities: Lead ideation on assigned projects, fostering creative collaboration and developing concepts and solutions that work. Craft copy across all mediums, including web, emails, ad campaigns, organic and paid social, one-pagers, pres

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Verse
📍 United States• Full-time• $150K – $210K/yr
2mo ago

Location: San Francisco, CA (Hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're seeking an experienced Senior Optimization Engineer to join our Data Science Team. In this role, you will lead the design, development, and deployment of optimization models that power our software platform across applications including electricity markets, renewable energy, and battery energy storage systems. You will be responsible for developing production-grade optimization engines that solve complex operational and planning problems at scale. This role requires deep expertise in mathematical optimization, strong software engineering skills in Python, and experience building optimization models that integrate with production systems. The ideal candidate has significant experience in the energy industry, particularly electricity markets and battery storage optimization. This position emphasizes technical leadership, ownership of complex optimization projects, and collaboration across engineering, product, and commercial teams to deliver high-impact optimization solutions. Key Res

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Senior Data Migration Specialist About the Project We are looking for an experienced Senior Data Migration Specialist to provide expertise on a large-scale transformation programme within the financial services sector. This opportunity is suited to a senior migration specialist who combines strong technical knowledge with experience coordinating complex migration activities across business and technology teams. The engagement focuses on migrating data from a legacy SaaS platform to a new strategic solution. The programme is currently shaping its migration approach and entering a critical phase of planning, reconciliation design, and cutover preparation. Scope of services: As a Senior Data Migration Specialist, you will: Coordinate the development and delivery of the end-to-end data migration strategy. Define migration approaches, data quality standards, validation criteria, and reconciliation processes. Coordinate the design and implementation of qualitative and financial reconciliation tooling. Collaborate with business stakeholders, solution architects, engineering teams, testing teams, and third-party vendors to ensure successful migration outcomes. Facilitate migration planning activities, including migration waves, cutover planning, rollback scenarios, and readiness assessments. Identify migration risks, dependencies, assumptions, and issues throughout the programme lifecycle. Communicate delivery progress, key risks, and dependencies to programme stakeholders. Contribute to the continuous improvement of migration methodologies, governance practices, and delivery standards. Required Experience Proven experience leading enterprise-scale data migration initiatives within financial services or another highly regulated industry. Strong technical knowledge of: data migration methodologies, ETL processes, data quality management, reconciliation approaches, migration tooling and validation techniques. Experience working with SaaS platforms and complex system mi

recruitmentHR
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LINK
📍 Charleston• $93K – $126K/mo
2mo ago

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. Let us be your partners in change. Location: We are actively hiring in the Charleston, SC area. About the Opportunity LINK is actively seeking a Senior Information Designer to join our dynamic team, where we collaborate with clients across a wide range of industries to create impactful visual stories that communicate complex ideas. You will be responsible for translating concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, to effectively convey both quantitative data and abstract ideas in print and digital formats. This is an exciting opportunity for a creative professional to apply human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions. You will work closely with both internal teams and clients to understand their needs, develop intuitive information hierarchies, and create designs that support their goals. Qualifications Bachelor’s degree in Graphic Design, Visual Communication, Visual Journalism, Animation, Information Design, or a related field. 10+ years of experience in graphic design, information design, visual communication, or a related field. Current TS/SCI clearance level required. Strong expertise in information design, visual storytelling, and communicating complex information through visual means. Well-versed in a variety of design disciplines (e.g., information design, graphic design, brand development, experience design) and able to select the appropriate approach for a given challenge. Strong understanding of info

human resources
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The Incident Insights & Readiness SRE team at Datadog fosters a resilient culture by using incidents as learning opportunities and catalysts for growth. Our users are Datadog engineers, and we build the software, tooling, and operational frameworks that help them prepare for, respond to, and learn from incidents. We work closely with engineering teams across Datadog to analyze incidents and turn those insights into better tools, stronger incident response, and organizational learning. Our efforts empower Datadog to navigate unexpected failures confidently, efficiently, and with a commitment to continuous learning and systems improvement. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own and improve the on-call experience for the company by establishing best practices and building platforms to support on-call rotations and compensation. Define how we respond to incidents, lead the design and implementation of software to streamline the process, and collaborate with product teams to improve incident response across Datadog. Our aim is to fully support our incident responders in dealing with complexity. Contribute to the post-mortem process for the company, collaborating with teams on writing them, and identifying opportunities to reduce friction and enhance learning value for the organization. Our team also runs a weekly postmortem reading group. Support various teams in facilitating incident reviews that emphasize learning and blamelessness. Help them share their learnings across the organization to improve the resilience of our people. Provide technical leadership and day-to-day coaching to team members, accelerating their growth through design reviews, collaborative problem-solving and operational excellence best practices. Tra

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Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

gitrestai
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About the role Sana Biotechnology is growing, and we are hiring new team members who believe in the potential of engineered cells as medicines, who are passionate about delivering the possible to patients, and who lead with the desire to work on novel ideas. As a Senior Manager, FP&A, you will report to the Executive Director, FP&A and play a critical role in linking business activities with financial reporting. You will support finance partnership with leaders in R&D, CMC, and G&A functions, help create financial plans, and promote spending discipline and transparency through insightful analysis and reporting. You will support long-range and annual planning, forecast, close, and management reporting activities, while helping improve the accuracy and efficiency of planning and reporting processes. What you’ll do Support annual budgeting, forecasting, and long-range planning for assigned business functions, partnering with stakeholders and Finance leadership to meet process deadlines and established targets. Prepare monthly variance analyses comparing actuals to forecast and budget; explain and investigate significant discrepancies and identify key business drivers. Support monthly and quarterly close activities related to operating expense management, cash burn analysis, general ledger reviews, headcount reviews, accruals, and related processes. Develop processes, tools, and infrastructure that enable project-level budgeting, resource planning, and portfolio planning. Help rationalize department investments, including headcount, OPEX, and CapEx, within annual and long-term operating plans, and maintain updates needed for forecast deliverables. Analyze inputs such as open purchase orders, invoices, vendor agreements, business feedback, and forecasts to support appropriate recognition of functional expenses in accordance with US GAAP and company po

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