About the Team MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs. The team drives delivery accountability across customers and internal stakeholders through strong governance, proactive risk management, and sustained alignment to customer priorities. About the Role MongoDB is looking for a Senior Project Manager to lead complex customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements, execution, and business outcomes. The role translates customer objectives into a clear delivery strategy, aligns execution to expected outcomes, and drives alignment across scope, schedule, risk, dependencies, stakeholder actions, governance, and success measures. The person acts as a consultative partner to the customer’s business. helping shape priorities, tradeoffs, and decisions while keeping delivery focused on value realization. They must bring strong services delivery leadership, executive communication skills, and the ability to operate effectively in technically complex environments with sound judgement. The role partners closely with Consulting Engineers, Customer Success, Sales, and customer stakeholders to maintain momentum, align resources, and deliver measurable value. It also operates at both the engagement and broader account level, including leading regular quarterly business reviews and helping teams reassess priorities when needed. We are looking to speak to candidates who are based in Austin, Chicago, Denver, Los Angeles, Vancouver for our hybrid working model. What you will do: Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization Own delivery accountability for cu
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MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs. The team drives delivery accountability across customers and internal stakeholders through strong governance, proactive risk management, and sustained alignment to customer priorities. About the Role MongoDB is looking for a Senior Project Manager to lead complex customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements, execution, and business outcomes. The role translates customer objectives into a clear delivery strategy, aligns execution to expected outcomes, and drives alignment across scope, schedule, risk, dependencies, stakeholder actions, governance, and success measures. The person acts as a consultative partner to the customer’s business. helping shape priorities, tradeoffs, and decisions while keeping delivery focused on value realization. They must bring strong services delivery leadership, executive communication skills, and the ability to operate effectively in technically complex environments with sound judgement. The role partners closely with Consulting Engineers, Customer Success, Sales, and customer stakeholders to maintain momentum, align resources, and deliver measurable value. It also operates at both the engagement and broader account level, including leading regular quarterly business reviews and helping teams reassess priorities when needed. This role will be based remotely in the United States. What you will do: Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer prior
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Key Responsibilities: Own and enhance the reliability, scalability, security, and operational readiness of production and non-production environments. Build and maintain Infrastructure as Code (IaC), configuration management, CI/CD pipelines, deployment automation, and operational tooling. Collaborate with Engineering, Product, QA, Security, and Cloud teams to support releases and production deployments. Implement and improve monitoring, observability, logging, alerting, and incident response processes. Troubleshoot issues across Linux and Windows systems, networking, DNS, SSL/TLS, web servers, databases, APIs, and cloud platforms. Support cloud migration, platform modernization, vulnerability remediation, patching, disaster recovery, and operational documentation. Participate in production support, incident management, root cause analysis, and continuous service improvements. Design, develop, test, and deploy new product features and enhancements. Utilize AI-assisted development tools for code generation, refactoring, testing, and documentation while adhering to engineering best practices. Key Skills: 8+ years of exper
Role: Senior AI Engineer Location: Hyderabad, India (Hybrid) Department: Product Development About the Role GHX is building a cutting-edge LLM-powered document understanding platform focused on classification, structured data extraction, and intelligent orchestration at scale. This is a high-impact AI engineering role where you will own the full lifecycle—from problem framing to production deployment . Initially, you will focus on prompt engineering and evaluation systems , building the quality foundation for AI performance. Over time, the role expands into agent orchestration, system architecture, and migration of rule-based systems to LLM-driven pipelines . A strong foundation in software engineering (5+ years) is essential. This role demands engineering rigor across both traditional system design and AI system behavior . Core Responsibilities 1. Prompt Engineering Design prompts for diverse document classification and extraction tasks Treat prompts as formal specifications (precise, structured, and edge-case-aware) Develop few-shot, chain-of-thought, and structured output templates Manage prompt lifecycle: versioning, testing, and rollback 2. LLM Output Evaluation Create and maintain ground truth datasets Build automated evaluation pipelines (precision, recall, field-level accuracy) Identify and resolve conceptually incorrect outputs despite surface correctness 3. AI Agent Orchestration Design multi-agent workflows for document processing Implement tool-use patterns and integrate MCP servers Optimize orchestration for scale and efficiency 4. Software Engineering Develop production-grade APIs and backend services Apply Clean Architecture / DDD principles Write maintainable, testable Python code Contribute to CI/CD, deployment, and observability systems 5. Stakeholder Collaboration Act as a bridge between business stakeholders and AI systems Translate product requirements into technical architectures Communicate system behavior, limitations, and quality
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager 1. Overview This role provides Tier 1 and Tier 2 support for Jira Cloud users across Mastercard programs, ensuring seamless onboarding, issue resolution, and vendor coordination. You will work closely with engineering, product, and vendor teams to maintain operational excellence and drive adoption of Jira Cloud and integrated tools like Aha! and X-ray. 2. Role • Serve as the primary contact for Jira Cloud support , handling Remedy tickets, onboarding queries, and user escalations. • Facilitate onboarding of programs to Jira Cloud, including license validation, test case migration, and user provisioning. • Conduct demos and office hours to guide users through Jira workflows and integrations. • Partner with engineering teams to troubleshoot configuration issues, permission models, and data sync errors between Jira and Rally/Aha • Support CRQ planning and execution for Jira schema updates, field validations, and migration logic enhancements. • Coordinate with vendors to resolve plugin issues, validate architecture diagrams, and ensure compliance with Mastercard’s security standards. • Monitor and clean up orphaned work items, duplicate epics, and initiatives across programs using Domo reports and Confluence documentation. • Maintain Confluence pages for s
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Engine Orchestration team builds and operates the distributed services that run, scale and balance the analytical query engines. We are the layer that turns a customer's model into something they and their AI agents can query interactively using our Process Query Language across enterprise-sized datasets. The team actively evolves our new premium query engine, collaborating with multiple other teams across time zones. New features, improved operationability, robust security, and allowing for scalable customer workloads are ours to design and ship. Our defining program right now is a multi-year migration of the query engine that has powered Celonis for years onto our new premium query engine. It is one of the largest and highest-leverage engineering efforts in the company. The Role: We are looking for a Senior Software Engineer to lead both the engineering that evolves the new premium query engine and the execution of milestones within the migration program that moves customer workloads onto it. This is not a lift and shift. The two query engines evolved with different focus areas and the new premium query engine serves different forward looking use cases, so the job is keeping customer workloads running seamlessly thro
The Senior Integration Developer plays a critical role in leading complex and multidisciplinary iPaaS integration projects. In this role, you will partner with our consulting team to design, implement, and deploy data-centric solutions for clients across multiple industries and platforms. This position requires deep expertise in MuleSoft Anypoint and integration architecture, along with the ability to lead solution design discussions, guide project execution, and mentor junior developers. As a senior technical contributor, you will take ownership of complex integration solutions, facilitate technical discovery with clients, and ensure scalable, maintainable integration architectures. You will act as a trusted technical advisor to both internal teams and client stakeholders while driving best practices in integration design, development, and delivery. Responsibilities: Lead the design, development, and implementation of complex integration and API solutions using MuleSoft Anypoint Platform. Translate business requirements into scalable technical integration architectures and implementation strategies. Facilitate discovery sessions and technical workshops with clients to understand system landscapes, integration requirements, and data flows. Own complex integration solutions from design through deployment, ensuring high performance, scalability, and maintainability. Develop and implement integration patterns, APIs, middleware components, and orchestration logic using MuleSoft Anypoint middleware. Analyze source system data and conduct data mapping exercises to support migration and integration initiatives. Design and implement both real-time and batch integrations across cloud and enterprise systems. Lead development of custom code and complex functionality using MuleSoft, DataWeave, and supporting technologies. Develop best practices, reusable integration components, and design patterns for interfaces, APIs, rule engines, and middleware. Drive complex technical desig
Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team Join a team where you can help shape the future of our enterprise data platform through automation, modernization, and AI-enabled solutions. You will have the opportunity to build reliable platform services, improve self-service experiences for data producers and consumers, and develop AI-assisted and agentic automation that reduces manual work and improves developer productivity. This is an ideal opportunity for a hands-on engineer with strong Amazon Web Services and Python skills who enjoys solving complex platform challenges at scale. What you'll get to do... Build and evolve artificial intelligence-assisted and agentic automation tooling, including migration support, impact assessment, and workflows that reduce manual effort for platform and data teams Improve data producer and consumer experiences through self-service onboarding, platform workflows, automation, and scalable adoption patterns Contribute to platform modernization efforts, including Apache Iceberg adoption, reliability improvements, and operational automation Own platform reliability, operational support, and incident response during United States hours across Data Lake and related data platform services Drive proactive root-cause analysis, after-action reviews, and implementation of durable fixes that improve long-term platform stability Partner with engineering teams across United States and India time zones to maintain continuity, unblock users, and improve platform outcomes Your experience should include... 7+ years of software engineering or data platform enginee
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Senior Occupancy Planner , you are a proactive leader driving occupancy strategies and portfolio optimization on behalf of our client. Reporting to the Americas Occupancy Planning Lead, you will act as a strategic partner bridging the line of business goals with creative space solutions. You are a Subject Matter Expert in the client's workplace programs, utilizing data analytics to design forward-thinking occupancy plans, migration schedules, and group-level sequencing. A master of navigating ambiguity, you will model superior client relationship management, guiding both your team and stakeholders through the evolution of the workplace. Key Responsibilities Strategic Planning & Delivery: Translate complex business requirements into occupancy plans and space solutions, utilizing industry best practices, sharing ratios, and neighborhood workplace programs. Cross-Functional Collaboration: Serve as the primary liaison between the client and internal partners. Foster strong relationships with the Real Estate and Workplace Services team, Project Management, and Facilities Management to align on headcount projections, move executions, and timelines. Change Management & Communication: Act as an excellent commun
The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering (FDE) organisation. You are responsible for the end to end GTM of the FDE and Training organisations, working closely with account teams and customers. You will independently scope complex engagements with multiple workstreams spanning data and AI which will deliver outcomes for our largest customers. The impact you will have: Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. What we look for: 7-10 years running a Professional Services line of business. 10+ years in senior customer-facing roles with a mix of influencing and execution. Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). Strong knowledge of Databricks architecture, competitors, and migration benefits. Proven track record of managing large-scale program plans and service delivery. Ability to travel up as required. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databric
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Role overview We are looking for a Senior Backend Engineer to help build and evolve our new Common case-management system, which powers support-case handling across DoorDash, Wolt, and Deliveroo. You will own significant end-to-end initiatives across our backend services: case lifecycle, routing and assignment, queue management, case evidence and history, and migration from legacy systems. This is a hands-on role for someone who can turn ambiguous customer and operational problems into durable technical solutions, coordinate other engineers, and set the standard for reliability and craftsmanship on the team. What you’ll do Lead one or more project-level Case Management initiatives, on your own or by guiding a group of engineers, from discovery and design through rollout, measurement, and operational ownership. Design and build scalable backend services and APIs for case creation, routing, assignment, transfers, audit history, notes, attachments, and queue-management workflows. Help deliver feature parity with legacy platforms while safely migrating traffic across DoorDash, Wolt, and Deliveroo. Make and own most technical decisions within your scope. Write project-level design documents covering how sub-features interact, identify dependencies and risks, and break work into parallelizable delivery plans. Scope ambiguous customer and operational problems, weigh long-term against short-term trade-offs, and design durable solutions. Partner with Product, Operations, Support, Data, and other engineering teams to define the right problems. Shape the team roadmap through prototypes, data analysis, project proposals, and backlog prioritization. Run the coordination a project needs,
About the Team The Office Technology team designs, deploys, and operates the network infrastructure that keeps Datadog’s global offices connected, secure, and reliable. The team owns routing, switching, wireless, office firewalls, connectivity, and the observability and operational practices needed to provide a dependable employee experience at scale. About the Role As a Senior Network Engineer on the Office Technology team, you will own major network services and complex multi-site initiatives from problem definition and design through implementation, migration, and stable operations. You will act as a technical anchor for the team, leading design reviews and difficult troubleshooting, improving standards and automation, and helping other engineers deliver high-quality work. This is a senior level role that combines hands-on engineering with technical leadership. You will shape team roadmap proposals and technical decisions through evidence and clear tradeoffs, while remaining accountable for reliable delivery and day-to-day operability. What You’ll Do Design resilient, scalable solutions across LAN , Wi-Fi, routing, switching, and office firewalls, with explicit failure domains, capacity assumptions, security controls, and migration paths Author RFCs and lead design reviews, clearly documenting goals, constraints, alternatives, decisions, risks, validation, rollout, and rollback Build production readiness into network changes through meaningful service objectives, monitoring, alerting, runbooks, capacity planning, failure testing, and operational handoff Design reusable automation for provisioning, configuration, policy, compliance, telemetry, and change validation, with appropriate testing, peer review, drift detection, staged rollout, and safe rollback Own, alongside other senior engineers and leadership, the health and lifecycle of major network services, using data to improve reliability, coverage, performance, security, supportability, and cost Lead di
MongoDB Engagement Managers are quota-carrying Professional Services sales leaders responsible for discovering customer business initiatives, developing services strategies, scoping and negotiating engagements, and driving Professional Services bookings that accelerate customer outcomes and MongoDB adoption. As a Services Seller Engagement Manager, you will be a key leader within the PS team, work cross-functionally with the Sales, Professional Services, and Customer Success organizations to shape how we will help our customers achieve their MongoDB vision. Top- performing Engagement Managers have a unique ability to develop multi-phased services strategies aligned to customer modernization, migration, AI, and application development initiatives, then align with both executive and technical stakeholders to build business cases, define outcomes, and secure investment in Professional Services engagements. To learn more about the Services Seller Engagement Management role, check out these insightful blog posts: Meet a Current Engagement Manager and How Engagement Managers Help Customers Succeed . This role can be based in New York City or Atlanta for our hybrid working model. What you’ll do at MongoDB Understand customer application portfolios and identify opportunities to design delivery programs related to modernization, cloud adoption, AI enablement, and data platform transformation Lead discovery, solutioning, estimation, and commercial negotiations to convert customer business initiatives into Professional Services bookings Collaborate as part of a larger team alongside cloud partners, strategic partners, and your MongoDB account teams to develop and execute customer success and Professional Services growth strategies Maintain a strong sense of ownership, driving all deals or technical scopings from inception to closure Manage the Professional Services pipeline for bookings and revenue forecasts for your region Expertly articulate the business va
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architect (CVA) team sits inside Mixpanel's Revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. You'll work alongside an Account Executive (AE), who owns growth, new business, and expansion; a Renewal Manager (RM), who owns the commercial renewal; and a Delivery Engineer (DE), who owns technical implementation and data health — each with a clear lane, converging on the same outcome for the customer. At this level, you'll also help shape how the wider CVA team operates. About the Role This is not a build role, but real comfort with data is required. As a Senior Customer Value Architect, you are accountable for adoption, value realization, and account health across a portfolio of Mixpanel's existing customers — including the most structurally complex accounts, such as those going through a platform migration, re-implementation, or major workflow change, where the value motion and a genuine cross-functional program have to run in parallel. You own the value case and the adoption evidence that underpins both the Account Executive's expansion motion and the Renewal Manager's renewal, without ever owning pricing or the commercial negotiation yourself. You're also expected to extend your impact beyond your own accounts: mentoring, sharpening team playbooks, and representing the Customer Value Architect function in cross-functional account strategy. Responsibilities • Own the onboarding outcome and time-to-value for your accounts, including the most complex accounts in the book: take the handoff from the Account Exe
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Database Engineers in Appian’s Public Sector Customer Success department build the scalable foundation behind mission-critical systems that power the world’s most demanding enterprises and government organizations. Location: McLean, VA | Work Model: In-Office / Hybrid About the Team Appian’s Customer Success Public Sector team builds mission driven solutions that ensure peak performance, high availability, and data security for key Department of War (DoW) initiatives. We empower government organizations to modernize legacy systems using AI-Powered Process Automation and Enterprise-Grade Orchestration, ensuring seamless data access at scale. The Opportunity As a Senior Database Engineer, you will design, develop, and maintain a complex data architecture to support our long-term DoW efforts. With extensive experience with Relational Database Management Services (RDMS) and NoSQL databases, you will architect a data architecture for the program that will be capable of handling extremely large datasets, migrate legacy data into the modern architecture, and ensure high availability and performance for the systems being implemented. What You’ll Do Design and develop database architectures and data models to support the customer’s contract requirements by working closely with the Appian team to build logical and physical data models. Analyze legacy database structures to identify incompatibilities, data type mismatches, and migration risks before moving workloads to the cloud. Convert legacy stored procedures, triggers, views, and functions into targe
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