Senior Delivery Director Jobs

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location(s): USA About the Role and What You’ll Do Cloudflare is looking for a leader to manage our Cloudflare One Go-to-Market (GTM) Specialist team across the United States, Canada, and Latin America. Cloudflare One unifies Zero Trust security and networking to protect users, devices, applications, and networks. As customers evolve toward agentic enterprises, it extends that security fabric to govern workforce AI usage, protect sensitive data, a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the role: Avatars are core to our mission and everyday, millions of people come to Marketplace or other avatar shopping experiences to discover and shop for creations that help them express their individuality. They dress and play with their avatar as they connect with friends across thousands of immersive digital experiences. Powering the creativity of our Marketplace is our community of creators and developers who are building businesses and establishing their brand by selling creations. These creators range from individuals to small businesses to large brands, all of which are attracted to the Roblox platform, community and offerings. Our Marketplace is a critical component of Roblox’s economy, accounting for a third of economic activity on the platform. As a Senior Product Manager responsible for Avatar creators, you will have a front seat at shaping the future of the Marketplace and what it means to build an economy powered by our community. You will: Be responsible for building and shipping creator driven products that unlock more expression on the platform Have ownership of our UGC creator ecosystem, decide which new categories we should build, man

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times is seeking an experienced video journalist to join the growing Daily News video team in New York and help lead the video response to breaking and developing news in newsroom live blogs and coverage. You will help support our live journalism, scaling new workflows and communicating schedules and production timelines. You are passionate about breaking and developing news and have deep knowledge of visual digital journalism. Previous experience working on digital live coverage and with content management systems is a plus. You will bring a strong understanding of editorial priorities and collaborate with visual journalists on the team. You will be responsible for producing immediate updates with short video clips that take our audience to the scene for ongoing stories, brainstorming visual opportunities for the blog for tentpole news events and pitching relevant visual stories that complement our coverage. You have strong organizational skills and are able to communicate requests in a clear and efficient manner. You can work under deadlines and thrive in a dynamic and fast-paced environment. We're looking for a candidate who will relentlessly find the best video for a news story and has a track record of working on multiple projects at any given time. This is an in-office position based in New York City and includes regular attendance four days a week. There may be some flexibility per your departmental guidance. Responsibili

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Product Support Engineer to join our team. This is a Remote role reporting to the Director, Product Support. As part of our global Customer Success Organization, you will be dedicated to delivering high-impact experiences and identifying innovative solutions for our customers. You will leverage data and research to provide expert, hands-on support, ensuring clients achieve their goals and utilize our technology to its fullest potential. What you’ll do (Role Expectations) Provide second line consultation to independently debug complex security and network problems Partner with Engineering to assist customers with testing, troubleshooting, and reproducing issues to verify problems Document incident resolutions in technical databases and provide direct feedback to Engineering and Operations teams Develop department training programs and mentor engineers on advanced troubleshooting and ca

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Senior Backend Software Engineer for our Marketing Engineering & Platform (MEP) team in Brazil - Remote ! This is a Remote – Brazil position, meaning you can work from anywhere within the country . Please note that this role is only open to candidates in Brazil . You will join the B2B Acquisition squad , part of the Marketing Engineering & Platform (MEP) Focus Area inside Wellhub's Product Development organization . We own the entire SMB customer acquisition journey: from the initial lead capture and self-service buy flows, through pricing and dynamic quotation rules, to the final onboarding handover into Wellhub for Companies . Our domain operates on a polyglot, event-driven backend—primarily built with Kotlin/Spring Boot and Go communicating via Kafka , complemented by a GraphQL BFF and direct integrations into enterprise platforms like Salesforce, HubSpot, and Segment . In this role, you will partner daily with Product, Marketing, and Sales to build scalable architecture, optimize conversion funnels, and solve core business challenges with high autonomy . YOUR IMPACT Own critical SMB acquisition

We are seeking a dynamic, operational leader to join our Care leadership team as the Senior Director, International Customer Care . In this role, you will shape the long-term, global care strategy for our rapidly expanding international customer base. We are looking for a humble, empathetic, and data-driven people leader who encompasses Toast’s Values and has deep experience building and leading large teams in a fast-paced customer success/support environment. The ideal candidate will have the executive presence to implement a clear vision, drive continuous process improvements, and inspire a high-performing international organization. If you are passionate about customer advocacy, operational rigor, and leading teams through international growth, read on! A day in the life (Responsibilities) Strategic Leadership: Define and execute the international support strategy aligned with company growth objectives, regional customer expectations, and product complexity. Team Scaling & Development: Lead, inspire, and develop a diverse, high-performing international team. Actively recruit and build a strong talent pipeline, while providing mentorship to subordinate leaders to maintain a robust culture of career development and succession planning. Operational Excellence: Own and continuously improve global KPIs, including CSAT, NPS, response/resolution times, SLA compliance, and cost-per-case efficiency across international markets. Process & Tool Optimization: Design and optimize tiered support models, coverage structures, and escalation frameworks. Implement best-in-class tools and automation (AI-assisted workflows, self-service, knowledge bases) to scale support effectively. Executive Engagement: Serve as the senior point of escalation for strategic international accounts. Build trusted, transparent relationships with senior customer stakeholders and work directly with customers when needed to ensure an exceptional experience. Cross-Functional Collaboration: Partner

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Toast is looking for a Senior Director, Customer Care Operational Excellence to own how our customer support organization operates, end to end. This is a build-and-run role: you will design (and continuously redesign) the people, process, systems, and data that determine whether every customer, from our smallest SMB accounts to our largest Enterprise relationships, gets a fast, effortless, high-quality resolution. This role sits at the center of our AI transformation of Support operations, evaluating, implementing, and scaling AI across chat, voice, and agent-assist workflows, while also owning the fundamentals: workforce planning and capacity, quality and performance measurement, and a closed-loop voice-of-customer program that feeds directly into our product and engineering roadmaps. You will lead a team, and this is a hands-on role: you're expected to get into the details, run point on hard problems personally, and build things yourself when needed. Support Operating Model: People, Process & Systems Own the end-to-end design of how Support operates: org structure, staffing model, tiering/routing, escalation paths, and channel model (chat, email, phone, self-service, community), and continuously refine it as the business scales. Build and run the operating cadence for the function: performance reviews, root-cause/escalation reviews, leadership readouts, and continuous-improvement rhythms. Segment design so that SMB, Mid-Market, and Enterprise customers each get a service model appropriate to their needs, complexity, and value. AI & Support Technology Transformation Own the roadmap for AI-enabled support, including virtual agents/chatbots, voice AI, agent-assist, and automation, from business case through implementation, measured a

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand. We’re looking for a Senior Marketing Manager, Brand Integrated Marketing to join our London team. This is a hybrid role. In this role, you’ll help us take ideas from global strategy through to local activation across markets, delivering integrated campaigns that drive measurable business growth. What You’ll Be Doing You’ll be joining the Integrated Marketing team. We own the Deliveroo brand globally and lead our biggest campaign moments. Working in a cross-functional squad alongside strategic teams, functional leads, and local markets, we turn big ideas into high-impact campaigns across our markets. Here’s what your day-to-day might look like: Global Campaign Ownership: Lead high-profile global marketing programmes and integrated campaigns from global strategy through to local market execution. Framework & Playbook Development: Design, scale, and maintain measurement frameworks, playbooks, and systems that enable global and local teams to execute best-in-class brand campaigns. Cross-Functional Leadership: Partner closely with cross-functional squads, strategic teams, functional leads, and local market leads to align camp

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin TX, San Francisco CA, NYC, Atlanta GA OR Denver CO About the role The GTM Intelligence team helps Cloudflare's go-to-market organization make faster, better decisions with trusted data. We work with Sales, Technical Sales, Services, Finance, and our central Data teams to make sure the people who sell, deploy, and support Cloudflare get consistent, reliable answers to the questions that matter most. We're looking for a Senior

About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We're looking for a Senior Customer Success Manager to join our Customer Experience team at Pleo. In this role, you'll help our high-touch, Mid Market customers achieve success and maximise the value of Pleo’s solutions and be part of a dynamic and collaborative team as we scale our innovative expense management platform across the UK & Ireland If you're excited about solving customer challenges, and driving growth through exceptional service and are passionate about Customer Success in the SaaS industry, then this is the opportunity for you! Who you’ll be working with and reporting to You’ll report to our Director of CX and work closely with teams in CX, Onboarding, AM, Sales and Product. Our team of 30 is highly collaborative and dedicated to Customer Experience. What you’ll be doing As a Senior Customer Suc

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations New York City About the Role Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to mi

📍 Location: Athens, Greece 🏢 Weekly office requirement: Hybrid, 1 day/week, or fully remote 💼 Employment type: Permanent 🪜 Seniority level: Mid-Senior 🌐 Language: All stages of the recruitment process will be conducted in English At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Senior Security Engineer to play a key role in our Security team in Athens . If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. As our Senior Security Engineer you’ll help keep our platform and our customers’ data safe by watching our security tooling closely and acting on what it tells us, as we work towards ISO certification. You’ll join a small security team where you can take initiative and potentially own projects from start to finish. Sounds great, what will I be doing? 🤔 👉 Monitor and triage alerts and logs across our security tools, and take operational action on findings rather than waiting for direction. 👉 Track vulnerabilities end to end, keeping clear records of actions, owners and deadlines across teams. 👉 Help produce the operational evidence for our ISO certification by documenting what we monitor and what we do about it. 👉 Drive decisions on alerts, including web application firewall alerts, working with IT, DevOps, Engineering and Legal. 👉 Contribute to team initiatives, including automating repetitive security work. What do I need to bring with me? 🧳 You’ll need to be able to demonstrate the core skills this role requires. You don’t have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for in you: 👉 Computer Science background: A degree in Computer Science or equivalent practical experience. 👉 Security experience: 4+ years of hands-on experience in security. 👉 Code literacy: You can read code and write scripts to i

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior BizOps Analyst - Product Operations to join our team. This is a hybrid role, reporting to the Director, Product Revenue in the Product Operations department. In this fast-paced, high-impact individual contributor role, you will combine strong business acumen with SQL, Python, data modeling, dashboards, custom data applications, and AI-enabled workflows. You will help Product Operations turn ambiguous business problems into clear signals, scalable analytics, decision workflows, and practical tools that improve how teams operate. What you’ll do (Role Expectations) Partner with Product leadership to clarify high-priority business questions and define the signals, dashboards, workflows, or AI agents needed to accelerate product and operational decision-making Own the Product Operations signals repository as the single source of truth for business logic, data inputs, definitions, own

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Algorithms Engineer (Senior Level) 5 Work Days Per Week Office Near Tai Seng MRT , Singapore Entitled to Yearly Bonus & Performance Bonus Job Requirements: Master's Degree or PhD Holder in Computer Science, Applied Mathematics, Electrical Engineering, Pattern Recognition, Artificial Intelligence, Automatic Control, Operations Research, Biology, Physics / Quantum Computing, Neuroscience, Statistics or a related field. At least 2-5 years of professional experiences in AI role is required for this post. Familiar with common machine learning and deep learning algorithms and keeping track with the latest SOTA implementations. Strong programming skill in Python, C / C++ , proficient in mathematical / statistical concepts and exceptional coding skills Hands-on experience with AI / ML frameworks be familiar such as Caffe, PyTorch, TensorFlow, MxNet etc. Have rich project experience in machine learning and deep learning, be familiar with common algorithm models, such as CNN, RNN, LSTM, Transformer, ViT, etc., and be able to improve and innovate models according to actual problems. Experience in familiar the design, parameter tuning and optimization methods of neural network models is a plus Experience in model compression and in the transplantation and optimization of deep learning forward inference on various platforms, including NPU / GPU / DSP / ARM on mobile platforms and CPU / GPU on server platforms is also a plus. Str

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Mach Industries is seeking a Propulsion Systems & Mechanical Integration Engineer to own the mechanical integration of propulsion systems across our next-generation defense platforms. In this hands-on role, you will work at the intersection of propulsion, structures, fluids, thermal management, avionics, and vehicle systems to turn propulsion concepts into reliable, testable, manufacturable hardware. You will integrate next-generation engines, fuel systems, valves, pumps, tanks, actuators, thermal protection, and associated support hardware in tightly constrained aerospace vehicles. You will drive the mechanical architecture and interfaces required to accomodate propulsion systems while balancing performance, mass, packaging, manufacturability, reliability, and cost. At Mach Industries, we are redefining the future of defense through advanced, scalable platforms. As a Mechanical Engineer, you will play a key role in prototyping and refining mechanical systems, and optimizing designs for performance and scalability. Collaborating with a multidisciplinary team, you’ll help shape the next wave of defense technologies, from concept to deployment. Key Responsibilities Own mechanical integration of propulsion systems from early architecture and co