Senior Field Service Engineer Jobs

At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions. Help us change the world and we will help you change yours. The support team works to ensure that customers love us and love our products. We are accountable for customers’ success and positive experience with Carbon3D. Field Service Engineers work with our Service and Engineering teams to address issues at customer sites. This role reports to the Field Service Engineering Manager. Location: This is a remote role with frequent travel, based out of a home office preferably in Michigan. We are looking for someone living commutable (driving) distance from Detroit Metropolitan Airport (DTW). This role is not eligible for current Visa sponsorship or transfer. Responsibilities: Frequent travel 75-90% to perform onsite equipment installs, maintenance, and upgrades Familiarizing customer of product usage and care Develop processes and documentation for standard service actions Recognize trends and patterns in field failures and feedback to the development team to drive future designs Work with engineering and manufacturing teams to ensure new issues are fully investigated and those countermeasures are in place Provide support to engineering and manufacturing teams as needed Availability for occasional off-hours calls and work Ability to travel Internationally Requirements: 5+ years of relevant experience BS in engineering field preferred but not required Must have hands-on approach Ability to read electrical schematic and mechanical drawings Excellent verbal and written

Director of Technical Services (also considered: Technical Service Manager / Service Manager) Department: Technical Services / Field Service Operations (cross-functional with Engineering, Product, and Quality) Reports To: Senior Director of Application Engineering Direct Reports: Field Service Technicians, Service Engineers, Technical Trainers Location: Austin, TX Employment Type: Full-Time About Us Infinitum is revolutionizing the future of motors with our patented Aircore technology — delivering superior performance in half the weight and size, while reducing the carbon footprint compared to traditional motors. Our solutions open up sustainable design possibilities for smaller, lighter, and quieter machines, improving quality of life while conserving energy and reducing waste. Headquartered in Austin, Texas, we are driven by innovation and a commitment to making a positive global impact. Learn more at goinfinitum.com About the Role We are seeking a Director of Technical Services to lead the technical backbone of our field service, commissioning, and customer support operations across the Commercial & Industrial (C&I) market. This person will be the senior technical authority for our motor, drive, and control system products — owning everything from field troubleshooting escalations and startup/commissioning through technician development and long-term service process improvement. This is a hands-on leadership role that blends deep technical expertise in 480VAC industrial motors, Variable Frequency Drives (VFDs), HVAC systems, and control systems with the people-leadership skills to build, mentor, and scale a high-performing team of technicians and engineers. You'll partner closely with Engineering, Product, Sales, and Quality to reduce field failures, shorten resolution times, and turn service data into product and process improvements. What You'll Do Technical Leadership & Escalation Support • Serve as the technical escalation point for complex

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

Zoox's Fleet Operations Program Management team delivers cross-functional programs critical to the growth, expansion, and efficient operation of our commercial autonomous vehicle service. We partner closely with Fleet Operations and cross-functional stakeholders to verify, validate, and launch new software on our fleet — while continuously maturing our operational processes to deliver a premium customer experience. We're looking for an experienced, forward-thinking Senior / Staff Program Manager to help define and execute strategies that scale our Verification & Validation (V&V) operations. Our testing fleet — hundreds of vehicles across multiple cities and private tracks — is growing rapidly in size and geographic reach. This is a highly cross-functional role operating at the intersection of operations, autonomy, engineering, and product — requiring someone who can navigate technical complexity while driving alignment and execution across a broad set of stakeholders. Expected Travel: 10–15% In this role, you will: Lead and coordinate large-scale, highly cross-functional programs spanning Autonomy, Product, Infrastructure, Engineering, and Safety teams to drive measurable improvements in fleet efficiency and software quality Own and drive operational efficiency initiatives that span multiple engineering, field service, and operations teams — identifying bottlenecks, aligning stakeholders, and unblocking downstream execution Partner with System Design & Mission Assurance and other safety teams to gather and pressure-test requirements — bringing a critical lens to ensure what's being asked for is the right thing to build or prioritize Champion the adoption of AI and data-driven tools within operations — including building centralized, multi-source reporting systems that surface actionable intelligence from the field and feed into leadership decision-making Run monthly business reviews (MBRs) with a broad set of

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots from the ground up as part of DoorDash's core delivery platform. Our mission is to make autonomous last-mile delivery a reality at city scale — reliably, efficiently, and profitably. With autonomy proven on real sidewalks, we are now focused on scaling our hardware platform from hundreds of deployed robots to thousands and beyond, with a global expansion roadmap through 2030. About the Role We are looking for a Senior Director of Hardware and Vehicle Development to own the full hardware lifecycle at DoorDash Labs — from detailed product engineering through volume manufacturing and field service. In your first 90 days, you will get deeply embedded with the engineering and manufacturing teams, lead the selection of a contract manufacturing partner, and develop a lean hiring plan to fill key gaps. A year from now, success looks like a scaled hardware organization, with a clear path to robot profitability and a team that can sustain growth without you being the bottleneck on every decision. You're excited about this opportunity because you will… Own end-to-end hardware: lead engineering, manufacturing, and field service for our autonomous robot platform, with direct accountability for hitting scale milestones Build the team: shape the hardware organization from the ground up, with the authority and budget to bring in exceptional talent — including people from your own network Partner across the company: work closely with autonomy, product, and operations teams to translate system requirements into hardware decisions and manufacturing reality Drive profitability: lead the shift from proving the technology to reducing cost and improving efficiency, with robot-level profitability as a near-term goal Operate with real ownership: this is not a coordination role — you will set the roadmap, make the calls, and be accountable for outcomes in a program that is moving fast and has visible i

⚡ POWER SYSTEMS SENIOR ACCOUNT EXECUTIVE EOLA Power — Inc. 5000 Fastest-Growing Company (2025) Priority Cities/ States: Fl- Central, Northern, New England, Fort Worth, TX, Dallas, TX, NC We’re not hiring employees. We’re hiring closers. At EOLA Power, an Inc. 5000 Fastest-Growing Company , we service and upgrade UPS systems, batteries, and critical power infrastructure for hospitals, data centers, municipalities, industrial facilities, and federal agencies. Our growth has created an opening for an experienced Power Systems Senior Account Executive to help expand our footprint across the Southeast and emerging territories. ⚡ WHAT YOU WILL DO Lead full-cycle sales: site visits, scoping, technical assessments, proposals, negotiation, close Develop long-term relationships with mission-critical clients (healthcare, industrial, federal, municipal, data center) Collaborate with engineering, inside sales, contracting, and field service teams to deliver accurate solutions Build and maintain your own book of business with full support behind you ⚡ WHO YOU ARE 5+ years experience in UPS systems, electrical power, generators, batteries, critical infrastructure, or related industrial sectors Strong understanding of electrical concepts: UPS topology, battery systems, bypass configurations, kVA sizing, power distribution, and system replacements. Proven record of closing $2M–$5M+ annually (after ramp) Clear communication, professional presence, strong follow-through Experience working with hospitals, municipalities, industrial plants, or data centers is a plus Self-driven, organized, and capable of managing complex technical sales independently ⚡ COMPENSATION OTE: $250K–$300K+ (Base salary + Uncapped commissions + Bonuses) Vehicle allowance Healthcare/Vision/Dental + 401(k) Paid travel Strong inside sales & engineering support ⚡ WHY EOLA POWER Named to the Inc. 5000 in 2025 and 2026 and certified as a Great Place To Work® both years . In our most recent Great Plac

ACCOUNT EXECUTIVE (TIER 1) EOLA Power — Inc. 5000 Fastest-Growing Company (2025) Priority Cities/States: Central & North Florida, New England, Fort Worth, TX, Dallas, TX, North Carolina EOLA Power is one of the fastest-growing critical power companies in the United States and an Inc. 5000 Fastest-Growing Company. We service UPS systems, batteries, and mission-critical infrastructure for hospitals, industrial facilities, municipalities, and data centers. WHAT YOU WILL DO Learn how to scope UPS replacements, battery upgrades, bypass systems, repairs, and PM programs Conduct site visits, build proposals, and manage your pipeline Work closely with Inside Sales, Contracting, Engineering, and Field Service teams Build long-term relationships across healthcare, industrial, municipal, and commercial markets Maintain disciplined follow-up, organization, and CRM accuracy IN-PERSON EXPECTATION This is a remote position, but success in this role requires being active in your territory: Meeting clients Visiting sites Attending tradeshows and industry events Traveling throughout your territory Engaging in revenue-producing activity If you're not in front of customers, you're with us - learning, preparing, and building toward being in front of customers. This is how you ramp quickly in this industry. WHO YOU ARE You don’t need UPS experience to succeed - but you do need to be: Coachable and eager to learn Organized and disciplined Comfortable in industrial environments Strong at communication and relationship building Driven to build a career in a high-growth industry Curious about technical systems, including electrical, mechanical, batteries, and generators Bonus experience: Industrial or technical sales Generator, electrical, or HVAC industries Field service background in UPS, battery, testing, mechanical, or electrical Selling PM contracts or technical services This role is designed for someone who wants to grow into a Tier 2 Power Systems Senior Account Execu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Data Analyst - Field Analytics As part of Okta’s Go-To-Market Strategy & Operations group, the Field Analytics team drives insight and scale within the global field organization. We serve as the core engine for the analytics and strategic analysis that enable our leaders to make data-driven decisions that determine the trajectory of Okta’s growth. You will be responsible for building high-impact technical assets, ranging from executive Tableau dashboards to standardized Snowflake datasets, while staying at the forefront of AI-driven analytics workflows. You will partner with US-based leadership and local team members to ensure our reporting framework is scalable, accurate, and deeply aligned with Okta’s global GTM strategy. Job Duties & Responsibilities: Analytics Delivery: Design, build, and maintain high-visibility Tableau dashboards and reporting assets that provide actionable insights to business partners across the global organization Data Set Engineering: Build and optimize production-grade data sets in Snowflake, ensuring that all field data (Pipeline, Bookings, Productivity) is clean, structured, and easily accessible for self-service analysis. Documentation & Governance: Take ownership of the technical documentation for all GTM reporting assets, ensuring data lineage, metric definitions, and logic are clearly defined and accessible. AI Implementation: Champion the use of Generative AI tools to accelerate the analytics lifec

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Partner Engineer to join our team, reporting to the Senior Director, Solutions Consulting in the APJ Partner Engineering department. As part of our team in South Korea, you will work with distributors, resellers, system integrators, service providers, and strategic tech alliance partners to develop their technical capabilities across Zscaler's Zero Trust and AI security platform. Your mission is to help partners become increasingly capable of independently positioning, designing, demonstrating, and validating Zscaler solutions, ultimately driving partner-led growth and enterprise AI security adoption across the region. What you’ll do (Role Expectations) Build partner technical capability: Develop trusted relationships with partner engineers and technical leaders, assess their capabilities, and deliver targeted enablement through workshops, hands-on labs, architecture sessions, demonstrations

The Quality Engineer will interact with Corporate Quality, Field Quality, Manufacturing, Design Engineering, and fleet operations to ensure the products released to service are meeting design specifications, functionality, customer expectations, and required documentation. The successful candidate must have the ability to meet tight deadlines, have strong interpersonal and communication skills, be detail-oriented, and be able to work independently. In this role, you will: Manage quality issue tracking to implement Containment, drive Root Cause Analysis and Corrective Action for non-conformances identified during production quality audits and vehicle release process. Support diagnosis of issues reported during Rider Quality Audit and EFR process ; establish standard inspection process and define required tools. Design, champion, and execute strategic continuous improvement initiatives to enhance the effectiveness and efficiency of production quality audit, EFR and issue resolution Work cross-functionally with Supplier Quality, Manufacturing and Vehicle Development to strategically resolve systemic product and process issues. Support develop and review of PFMEA and Control Plans to ensure compliance and robust risk mitigation strategies for all critical manufacturing processes. Good ability to communicate technical results clearly and accurately and drive issues to successful closure. Qualifications BS in Mechanical, Manufacturing, or Industrial Engineering Minimum 8 years of experience in a manufacturing environment, preferably automotive, aviation or contract manufacturing. Proven expertise in advanced problem-solving methodologies (e.g., Shainin Red X, Six Sigma Black/Green Belt) and demonstrated success driving systemic quality improvements across the value stream. Strong planning, organizational, analytical, negotiation, interpersonal, decision-making, oral

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Software Engineer - Systems Integration We are seeking a highly motivated Integration Engineer to design, develop, test, and maintain scalable integrations between critical enterprise systems like Oracle ERP, Salesforce, Snowflake, Agile PLM, etc. The ideal candidate will have 5+ years of hands-on experience with systems and data integration across a variety of platforms and protocols. Responsibilities: Design, implement, and maintain robust, scalable integration workflows between critical enterprise systems supporting Finance, Sales, Marketing, HR, Engineering, IT, etc Partner with Business and IT stakeholders to implement integration capabilities, data transformations and enrichment, error handling, re-startability, and system monitoring Monitor integration jobs for performance and errors; perform troubleshooting and issue resolution Continuously monitor and address optimization opportunities toward simplification and efficacy Assist with security and compliance requirements related to data handling, including secure file transfers and encryption practices Implement and support real-time and batch integrations Develop and maintain integration documentation, including system diagrams, field

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Help power the development of Replit Agent as an engineer in the Replit Cloud organization. The Replit Cloud team builds Replit’s first party cloud infrastructure so users can build, scale, and succeed entirely on Replit. They manage databases, application storage, app publishing and hosting, development/production environment splitting, custom domains, and more. By having a set of first party services that integrate seamlessly, you will power one of Replit’s key product differentiators. You will: Work closely with designers and product managers, to quickly iterate on Replit Cloud to continually grow and improve the product. Drive full-stack feature development from conception to deployment, taking ownership of key product initiatives. Contribute to architectural decisions that shape the future of our product. Ship product and build infrastructure as a true full stack builder using: TypeScript, React, CSS, Postgres, Go, and Terraform. Examples of what you could do: Leverage our unique cloud infrastructure to build differentiated full product experiences, helping non-technical or semi-technical users remove roadblocks to success. Leverage AI agents to proactively optimize or suggest app improvements on latency, reliability, SEO, and more. Be part of engineering leadership, steering teams towards the highest impact work and supporting initiatives across the company. Required skills and experience: Bachelor’s degree in Computer Science or related field, OR equivalent real-world experience in engineering roles. Comfortable building with our tech stack: TypeScript, React, Go Preferred Qualifications Experience building user facing platform as a service products. Experience with AI/agentic systems. Previous e

The NVIDIA PerfTech team is looking for an outstanding Senior C++ Software Engineer to build the next generation of AI-powered developer tools. You will apply deep expertise in modern C++, systems architecture, performance, and debugging to extend our developer-tools ecosystem into the emerging world of agentic software. In this role, you will help develop Genie, NVIDIA’s company-wide AI knowledge and developer-productivity service. You will build production-quality C++ components and integrations while contributing to agentic workflows and retrieval systems that help engineers find information, understand complex systems, and work more effectively. What You’ll Be Doing: Architect and develop production-quality C++ components, APIs, and integrations for NVIDIA’s AI-powered developer-tools ecosystem. Build reliable, performance-sensitive systems connecting native C++ tools with Genie’s retrieval and agentic capabilities. Design maintainable interfaces between C++ applications and AI services exposed through Python, MCP, REST APIs, and structured tool calling. Contribute to agentic workflows, retrieval systems, ingestion pipelines, evaluation infrastructure, and enterprise integrations. Drive technical initiatives from early exploration through production deployment, working closely with multidisciplinary engineering teams. Mentor engineers and help establish best practices for production-quality AI-powered systems. What We Need to See: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 5+ years of professional experience developing complex production software in modern C++. Strong knowledge of software architecture, concurrency, debugging, performance optimization, and maintainable API design. Exper

The NVIDIA PerfTech team is looking for a talented C++ Software Engineer to help build the next generation of AI-powered developer tools. You will apply strong C++ and software-engineering fundamentals while gaining hands-on experience with agentic workflows, retrieval systems, and AI services. In this role, you will contribute to Genie, NVIDIA’s company-wide AI knowledge and developer-productivity service. You will work across C++ tools and AI services to help engineers find information, understand complex systems, and work more effectively. What You’ll Be Doing: Develop production-quality C++ components, APIs, and integrations for NVIDIA’s AI-powered developer-tools ecosystem. Build capabilities connecting native C++ tools with Genie’s retrieval and agentic features. Contribute to agentic workflows, retrieval systems, ingestion pipelines, MCP tools, APIs, and enterprise integrations. Build benchmarks and improve retrieval quality, reliability, performance, and resource usage. Own features from investigation and design through implementation, testing, and delivery. Collaborate with graphics, software, and hardware teams developing performance-analysis and developer tools. What We Need to See: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 5+ years of modern C++ programming skills gained through professional experience, internships, or substantial technical projects. Good understanding of data structures, algorithms, object-oriented design, multithreading, debugging, and testing. Ability and motivation to work across C++ systems and Python-based AI services. Familiarity with AI-powered applications, agentic workflows, retrieval systems, or related technologies. Abil

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role HP IQ's Connectivity team is seeking an Embedded Firmware Engineer with strong hands-on experience across RTOS and embedded Linux platforms. You'll bring up new hardware, develop and support firmware across core device subsystems, and help scale products from prototype to fleet deployment. A key part of this role is enabling on-device intelligence — bringing AI models, sensing algorithms, and local processing to lightweight, power-constrained devices at the edge. What You Might Do Design, develop, and debug firmware across RTOS and embedded Linux platforms. Lead hardware bring-up — board bring-up, driver integration, and firmware support through to production. Develop and maintain firmware for subsystems such as connectivity, power and other sensors. Integrate lightweight model inference and sensing/proximity algorithms within tight compute, memory, and power budgets. Support fleet-scale deployment: OTA updates, field diagnostics, and post-launch sustainment. Collaborate with hardware, systems, and QA teams to troubleshoot system-level issues and drive root-cause fixes to closure. Ess