Senior Field Service Engineer Jobs

Opportunity Overview: We are looking for a Senior Clinical Configuration Analyst to play a key role in the technical configuration of platform requirements for Cohere’s Platform-as-a-Service (PaaS) clients. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with client-facing team members to understand and deliver key clinical configurations that are integral to helping new and existing clients meet their prior authorization automation goals. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most. What you’ll do: Ensure thorough understanding of client’s technical requirements to facilitate seamless configuration of platform requirements during new client implementations Test configurability of new product functionality, or enhanced existing functionality, built to accommodate custom client requirements Define test scenarios and success criteria for all new and existing client platform configurations Execute on configuration of platform requirements in accordance with project timelines and client expectations Triage and resolve technical issues, during end-to-end testing or post-implementation, in a timely manner to ensure client satisfaction Serve as a technical SME for client-facing analysts during each stage of the customer lifecycle: providing education and answers to questions around configurability of client platform requirements; occasionally interfacing directly with clients to address issues Collaborate with Product, Development, Design, and Engineering to scope, develop, and implement internal configuration management tools that will help scale configuration work Required Qualifications: Must-haves 3-6 years of professional experience in a Configuration Management role; Bachelor’s degree in Computer Science, Systems Engineering, or related field Problem-Solving

Senior Product Designer Location: Montreal or Quebec Schedule: 9:00am - 6:00pm PST About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital). The Role We're hiring a Senior Product Designer to own major product areas and work closely with Product and Engineering to define and design new experiences from concept through launch and iteration. This role is for a senior individual contributor who is comfortable operating with meaningful ambiguity, rapidly evolving technologies, and a fast-moving product environment. This role reports to the Head of Design. You'll be designing for the AI agents that handle customer calls and voicemails, and shaping the service and sales workflows dealerships rely on every day. Design itself is changing alongside AI. We're looking for someone who's excited by that without losing sight of the fundamentals: strong product judgment, customer empathy, design craft, and a willingness to question assumptions. What You'll Do Own end-to-end product design for major features and product areas, from early exploration through shipped work and iteration Help clarify ambiguous problems, contributing to problem framing rather than waiting for perfect inputs Partner closely with PMs and engineers to improve solution quality and execution speed Develop firsthand understanding of customer workflows through customer conversations, call reviews, analytics, and field visits Participate in customer i

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Role Summary This is a strategic, high-impact product line ownership role. While a deep understanding of power electronics is foundational, this role extends far beyond traditional circuit design. You will own the technical direction, platform strategy, and lifecycle execution of Ubiquiti's Power Infrastructure portfolio — balancing customer needs, business objectives, and engineering execution. The ideal candidate combines strong power systems expertise with product leadership, systems thinking, and the ability to align cross-functional teams around a unified technical vision. Responsibilities Portfolio Strategy and Product Line Ownership: Own the technical direction and portfolio strategy for Ubiquiti's Power Infrastructure product family, spanning UPS and PDU systems today and expanding toward energy storage, rack power, and smart power management. Evaluate new product opportunities, define platform investment priorities, and drive long-term portfolio expansion across power infrastructure technologies. Take a holistic view of the product lifecycle from conception through mass production, field scaling, and continuous improvement. Technical Strategy and Roadmap: Collaborate with Product Management and senior leadership to define the technical strategy and roadmap. Analyze industry trends, emerging technologies, and customer nee

CSQ128R175 As a Senior Engagement Manager at Databricks, you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands-on with data and AI technologies, understands architecture and delivery deeply, and now wants to transition into a customer-facing, sales-aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams, combining technical credibility with commercial impact. This quota-carrying role goes beyond managing individual engagements — you will embed FDE into Databricks’ broader platform growth, ensuring our customers achieve measurable business value from their investments. The impact you will have Lead the Forward Deployed Engineering motion in your region, aligning closely with Sales, Delivery, and Field Engineering leadership. Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing. Integrate services into platform deals, ensuring customers achieve measurable business outcomes. Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions, scope solutions, and guide customers toward successful implementations. Shape account strategies by aligning service offerings with client goals, transformation roadmaps, and long-term success. Collaborate with partners (GSIs, RSIs, cloud providers) to co-sell, develop joint account strategies, and deliver integrated services. Bring industry expertise to conversations with customers, demonstrating the art of the possible, creating demand, and building credibility as a trusted advisor. Demonstrate technical depth on Databricks and data/AI platforms to scope engagements, support solutioning, and lead technical conversations. Coach and mentor junior Engagement Managers, supporting peer developm

ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure. We are seeking a Project Manager to join the ThermalWorks team, working directly with the Project Management team. Key Responsibilities Include but are not limited to: Oversee the full lifecycle of project delivery, from pre-construction planning to turnover, with a strong focus on schedule discipline, budget adherence, safety, and quality standards. Build strong working relationships with engineering, commissioning, service, and manufacturing teams to maintain cross-functional alignment and solve technical problems. Communicate with senior management, clients, and regulatory agencies. Enforce adherence to company processes, startup requirements, and commissioning readiness. Conduct inspections and audits to ensure optimal performance, safety, and quality standards, ensuring compliance with local codes, standards, and regulations. Prepare and submit project plans and budgets. Maintain cost control and be fully accountable for project financial performance. Ensure alignment between field conditions and design intent, leveraging your understanding of mechanical, electrical, and controls systems. 25% travel across specified US region. Education and Experience Bachelor's in engineering, construction, other technical degree, or equivalent experience. 10+ years of project leadership experience, with 7+ years in mission-critical infrastructure or data center delivery environments. Demonstrated success managing complex projects in a mission-critical environment. Solid working knowledge of HVAC, hydronic systems, electrical distribution, and controls integration. Experience with commissioning oversight, Level 3–5 testing, and integrated system delivery. Proven ability to earn the respect of both technical teams and clients through competence, consistency, and leadership. Strong org

Product Owner OUR MISSION At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT In the role of Product Owner for the Internal Product line, you will be responsible for driving development of internal tools, working closely with Product Leader, Consultants, Field Teams, Engineering, and QA. We subscribe to the philosophy that Product Managers and Product Owners are effectively CEOs of their product and drive growth and success of the product with the help of engineering, design, marketing, sales etc. The following attributes are key to excel in this role: Thrive in Ambiguity : POs carve the path and change it early and often as they collect more signals, while separating the noise. Strong Leadership: POs drive the day to day processes in managing the roadmap, driving the daily scrum rituals, and driving features/capabilities to on-time delivery. Strong Execution: This entails leading teams that work with you with fast-paced execution, using user research and business objectives to inform decisions, learning from new information and adjusting accordingly, communicating and managing relationships with stakeholders – both internal (your direct team) and external (senior leaders across the company, for example). Key Responsibilities Help PM leaders define the long term

Opportunity ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure. We are seeking a Project Manager to join [state team name/group], working directly with ThermalWorks and the ThermalWorks Project Management team. Key Responsibilities Include but are not limited to: Oversee the full lifecycle of project delivery, from pre-construction planning to turnover, with a strong focus on schedule discipline, budget adherence, safety, and quality standards. Build strong working relationships with engineering, commissioning, service, and manufacturing teams to maintain cross-functional alignment and solve technical problems. Communicate with senior management, clients, and regulatory agencies. Enforce adherence to company processes, startup requirements, and commissioning readiness. Conduct inspections and audits to ensure optimal performance, safety, and quality standards, ensuring compliance with local codes, standards, and regulations. Prepare and submit project plans and budgets. Maintain cost control and be fully accountable for project financial performance. Ensure alignment between field conditions and design intent, leveraging your understanding of mechanical, electrical, and controls systems. 25% travel across specified US region. Education and Experience Bachelor's in Mechanical or Electrical Engineering or other technical / construction-related degree. 7+ years of project leadership experience, with 4+ years in mission-critical infrastructure or data center delivery environments. Demonstrated success managing complex projects in a mission critical environment. Experience with commissioning oversight, Level 3–5 testing, and integrated system delivery. Specific Skills / Abilities Proven ability to earn the respect of both technical teams and clients through competence, consistency, and leadership. Strong organizational, commun

About Us Artefact is the next generation end-to-end data service company, with a focus on consulting and marketing, that helps organisations transform data into value and business impact. Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. We have over 1500 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client. About The Role Key responsibilities You will be working closely with a Senior to understand the issues and challenges that our clients are facing . Build proposals identifying client’s needs, meeting client’s requirements, answering RFP’s; Assist client in their data transformation journey Support to develop appealing charts, graphs, and other documentation to illustrate research results under guidance by the team lead Support to develop strategic recommendations based on derived insights Support the Group on any admin tasks Undertake ad hoc assignments from time to time and other duties as requested by management. What we are looking for Undergraduates and bachelor’s degree holder. Fresh graduates are welcome to apply. Degree in Economics, Business Administration and related field Ability to commit for 3 to 6 months depending on project Excellent communication skills Familiar with Microsoft Office applications especially Excel and Powerpoint Ability to prioritize tasks and work under tight deadlines Ability to work independently and as part of a team Solution-oriented mindset Fluent in English Our Belief We believe data is changing the

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Job Description: Involves application development, prototyping, modeling and high level technical consulting. Perform &#34;what-if&#34; analysis to simulate network stress test and survivability. Predict effects of configuration changes, identify applications bottlenecks and opportunities to optimize performance. Provides resolutions to an extensive range of complicated problems. Solutions are innovative, thorough, and practicable. Works under limited direction Independently determines and develops approach to solutions. Work is evaluated upon completion for adequacy in satisfying objectives. Represents the organization as the principal customer contact on contracts and often performs project leadership role. Interacts with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines. Multiple open positions. Position may be eligible for part-time telecommuting. Job Requirements: Bachelor’s degree or foreign equivalent degree* in Computer Science, Computer Engineering, or a closely related technical field plus 5 years of progressively responsible experience in a software engineering occupation. OR Master’s degree or foreign equivalent degree* in Computer Science, Computer Engineering, or a closely related technical field plus 3 years of experience in a software engineering occupation. *Employer will accept any combination of education that has been evaluated by a professional credentials evaluation service to be the equivalent of a U.S. degree. 40 hours per week 8:45 AM to 5:15 PM. <

About the Team At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent in science, engineering, and business to address one of the most ambitious challenges of our times. The Recruiting team is at the heart of this mission, tasked with identifying and hiring exceptional individuals who align with OpenAI's values and cultural ambitions. Our approach to recruitment aims to set the standard for excellence and innovation in the field, connecting outstanding candidates with opportunities to impact the future of AI. About the Role Our team is growing to help OpenAI build the next phase of highly capable intelligent computer systems. We’re looking for a highly experienced Recruiter who advises hiring managers and partners closely with senior leaders across the organization. You're driven to work on high-value talent initiatives and are close to the industry’s most sought-after talent. You’ll work with our existing team members—including technical recruiters, coordinators, sourcers, and cross-functional partners—to drive key hires across engineering, AI, and technical domains. In this role, you will: Independently manage stakeholder expectations for top-of-funnel initiatives across the business Partner with executives and hiring managers to deeply understand current and future hiring needs Design and execute strategic sourcing plans to map talent and drive top-of-funnel activity Own the candidate experience from first engagement through loop interview stage, delivering exceptional service and fast turnaround Act as a thought partner to hiring teams, offering talent market insights, funnel data, and best practices Source technical talent through creative outreach, events, and passive campaigns Build and maintain nurturing campaigns and brand-forward recruitment marketing efforts You might thrive in this role if you have: 8+ years of progressive recruiting experience in high-gro

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Training and serving frontier AI models requires data center capacity at a scale and pace that conventional delivery models were not built for. Anthropic's Data Center Capacity Delivery team embeds with developers, general contractors, and third-party partners to take leased and partnered sites from deal close through floor access and operational handover as fast as they can safely be built. As the Reporting and Controls Lead, you'll own the single view of where every project in the delivery portfolio stands: consolidated milestone tracking from early floor access through floor access and ready-for-service, the integrity of the data behind it, and the capacity projections leadership plans against. You'll build and run the reporting the delivery team and executives rely on, and chase down the schedule and data discrepancies it surfaces. This is a highly cross-functional role: you'll work with Senior Delivery Managers and Regional Managers in the field, our third-party project-management partners, and the planning, transaction, design, and deployment teams whose inputs and outputs the portfolio schedule depends on. MOC (Mission + Outcomes + Competencies) Mission Give the delivery team and leadership one trustworthy view of where every project stands. Outcomes Consolidated milestone tracking (early floor access, floor access, RFS) current across all projects. Schedule and status data reconciled at the source. Portfolio capacity projections and variance to plan maintained. Delivery-review and executive reporting built; data-quality checks automated where possible. Competencies Project controls / scheduling on large ca

About Prophecy The leader in AI-native data preparation and analysis, Prophecy is revolutionizing how the world's top enterprises turn data chaos into reliable insights. We introduce the AI-native data lifecycle (generate, refine, deploy) where our industry-leading AI agents and humans work hand-in-hand in visual and document interfaces to analyze, transform, and prepare data to ship trusted insights at enterprise scale. Join us as we build the next data revolution. About The Role Prophecy is hiring a VP of Customer Success and Support to lead our post-sales organization and take ownership of our existing customer base. This is a senior leadership role accountable for gross retention, net dollar retention, customer satisfaction, and the quality of enablement and technical support our customers receive. You will set the strategy for the post-sales function, defining the coverage model, segmentation, service offerings, and investment plan required to support enterprise customers as we scale. You will also own the execution: the renewal cycle from early risk identification through close, the global support function, and the systems and team that run both. As a member of the leadership team, you will represent the customer base in executive planning and serve as a primary channel between customer experience and our product roadmap, working closely with Product, Engineering, Sales, and Field Engineering. The role requires both. We are looking for a leader who can design the operating model for a post-sales organization several times our current size, and who is equally comfortable in the renewal forecast, a customer escalation, and the weekly account health review. Responsibilities Retention and Renewals Own gross retention and net dollar retention targets for the installed base. Forecast renewals with the same discipline applied to new business, and be accountable for the accuracy of that forecast. Manage the renewal cycle end to end, including early risk identifi

Work Flexibility: Remote What you will do - As Sourcing Manager, Strategic Sourcing, you’ll play a pivotal role in driving innovation, efficiency, and value across our global supply base. This is a high-impact position with direct visibility to senior leadership and cross-functional teams. You will lead strategic sourcing and category management initiatives across a defined portfolio of direct materials, driving excellence in service, quality, cost, and supplier performance. You will own a portfolio of primarily sustaining business, ensuring seamless supplier integration and long-term performance. Strategic Sourcing & Category Management: Develop and execute sourcing, category, and commodity strategies across key direct-material categories, including electronics and printed circuit board assemblies (PCBAs), as well as metals and plastics. Align sourcing strategies with global category goals while optimizing supplier performance across service, quality, cost, and supply. Supplier Relationship & Commercial Management: Set strategic direction for key supplier partnerships. Lead supplier negotiations and commercial strategy and serve as the escalation point for supplier issues, including quality concerns, dispute resolution, and commercial implications of product field actions. Supplier Development & Performance: Drive continuous improvement in supplier capabilities and performance to meet both short-term and long-term business needs. Cross-Functional Leadership: Build strong partnerships with Engineering and other cross-functional stakeholders to align sourcing, product, supplier, and business strategies. Lead global sourcing projects and strategic initiatives beyond the sourcing function, including program management efforts. The Engineering partnership is particularly important for this position based on the intake

Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-

Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-