Senior Lead Platform Operations Program Manager Jobs

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the role We are looking for an experienced Senior Payroll Analyst to join our Global Payroll team and play a key role in the delivery and continuous improvement of payroll across our international markets. This is a senior operational role with responsibility for overseeing payroll activity across multiple countries. You will bring strong payroll expertise, sound judgement and a proactive approach to ensure employees are paid accurately, on time and in compliance with local legislation. Working closely with the Payroll Team, internal HR and People teams, Finance, Tax and external payroll providers, you will take ownership of complex payroll activities, provide subject-matter expertise and act as a key escalation point for payroll issues. The role will also provide opportunities to support international payroll projects, process improvements, system implementations and automation , helping Deliveroo build a scalable and efficient global payroll operation. What you’ll be doing Take ownership of the end-to-end payroll delivery for assigned international entities. Partner with local HR, People Operations, Finance and Tax teams to ensure payroll inputs are complete, accurate and delivered within agreed timelines. Review, validate and approve payroll inputs and outputs, identifying discrepancies, trends and potential risks before payroll is finalised. Apply a strong understanding of legislation across multiple jurisdictions, statutory requirements and payroll practices , ensuring processes remain compliant and appropriately controlled. Work closely with external payroll providers, holding them accountable for accuracy, timeliness, compliance and service delivery . Act as a s

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineer to join our team. This is a hybrid role based in the UK, reporting to the Senior Sales Engineering Manager in the Solutions Consulting department. You will be a key technical driver in our mission, presenting the Zscaler cloud security platform to prospective customers and translating their goals into enticing, relevant recommendations. You’ll act as a trusted advisor, guiding clients through their transformational journey while delivering technical victories. What you’ll do (Role Expectations) Present the Zscaler cloud security platform to prospective customers Set the vision and translate goals into enticing and relevant recommendations Become the trusted advisor to our clients while aiding their transformational journey Gather customer technical requirements and promote the value proposition in POV, presentations, and demos Who You Are (Success Profile) You th

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. About the role The Senior Product Manager/Director owns how data and the software around it becomes useful, for our community teams, for our individuals, and for the health plan and provider partners who rely on our results. This person will treat our care model as a product, data as a product, and our technology solutions as a product - each interdependent and reinforcing each other in delivering the right care, to the right individual, at the right time. You’ll work with Engineering, Data, Clinical, Community teams and Operations to build software that fits how the work really happens. You’ll also help shape the care model the platform supports, because the best tools and the best care model are designed together. Software and Data Help to define vision, strategy and multi-year roadmap for the software platforms and AI and data products, tied to business outcomes and customer value. Make clear prioritization and investment tradeoffs across competin

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. About the Role We are looking for a Systems Engineer to help build and manage tools that help engineers deploy and operate the services that make Cloudflare work. Our mission is to provide a reliable and flexible platform to help product teams release new software efficiently and safely. The role includes both software engineering and operational responsibilities. Available Locations: Austin, TX; Lisbon, PT; London, UK. Responsibilities Design and build

The MongoDB Documentation team is a group of writers and engineers who develop and maintain the documentation for the MongoDB product family. Our goal is to help our readers, both humans and AI, successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Core Product organization and is tightly integrated with the engineering teams responsible for each product. The Docs team is responsible for documenting all aspects of the MongoDB data platform including the database, query language, Atlas, Vector Search, VoyageAI models, Full-Text Search, Stream Processing, client libraries, administrative tools, connectors, and more. Your AI-forward mindset coupled with strong writing and technical skills will create clear reference docs and tutorials on high-complexity features. Your work, along with the other two MongoDB Docs teams, support AI agents, answer engines, and a large global community of new and experienced MongoDB users. We are looking to speak to candidates who are based in Gurgaon, Bengaluru or Mumbai for our hybrid working model. Candidate Profile: Candidates must have experience in a technical writing, technical communications, developer relations, or similar role in the software industry. Beyond industry experience, we are looking for someone who: Has experience writing technical documentation from scratch in English Possesses strong critical reading and writing skills Has hands-on experience using AI tools to accelerate documentation work Leverages sound editorial judgment to evaluate AI-generated content against source material for technical accuracy Has experience with cloud and database technologies Is able to read code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript) Has experience testing and validating documentable features and concepts Position Expectations: Advocate for users in everything you write Work with technical and no

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document deci

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Toronto for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document dec

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Atlanta and New York City for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable ow

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is hiring an experienced Senior Talent Partner in Lisbon to help drive and scale our hiring across Europe and global non-North American regions. Over the past several years, our Lisbon office has grown into one of our key strategic hubs. To support our momentum, we need an in-market talent expert who thrives in a fast-paced environment, navigates high-volume context switching, and acts as a true generalist across all business functions—including Technical/Engineering, Go-To-Market (GTM), Product, and General & Administrative (G&A). In this role, you will own end-to-end recruitment across non-North American territories, with a primary operational focus on Lisbon and proven, hands-on recruiting experience across Europe. You will also collaborate cross-regionally with North American TA teammates on priority searches as needed. PagerDuty is a flexible, hybrid workplace. This role requires an in-office presence at our Lisbon office 2 days a week. Key Responsibilities Own and manage the full recruitment lifecycle, ensuring timely and high-quality placements from sourcing through to offer acceptance and onboarding. Collaborate with hiring managers to develop tailored sourcing strategies that align with departmental and company-wi

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior Product Integrity Engineer About SharkNinja SharkNinja is a global product design and technology company with a diversified portfolio of lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted global brands, Shark and Ninja, we bring disruptive innovation to market across multiple product categories, creating products that consumers love. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. About the role We are looking for a technically strong, proactive and detail-oriented Senior Product Integrity Engineer to joi

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Join Tenstorrent’s AI IP software team and help customers bring AI workloads to products built on Tenstorrent technology. In addition to building our own hardware platforms, Tenstorrent offers AI acceleration IP that customers can integrate into their own SoCs. You’ll work directly with those customers to help bring models into Tenstorrent workflows, answer technical questions, and solve integration challenges. This is a broad, hands-on software role spanning models, compiler and runtime workflows, and AI IP. This role is hybrid, based out of Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A strong software engineer who enjoys working across a broad technical stack and learning new tools and workflows quickly. You have a working understanding of machine learning fundamentals and common model architectures, especially computer vision models and large language models. You don’t need to be an ML researcher or an expert in every architecture. A practical problem-solver who can turn customer questions and ambiguous requirements into clear investigations and workable solutions. A collaborative communicator who enjoys workin

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Hundreds of engineers and thousands of freight operators around the world rely on Flexport's internal systems every single day to keep billions of dollars of freight moving. Keeping those systems — and the people who use them — secure is not a compliance checkbox. It's the core infrastructure for a company operating across 112 countries. The PSI (Platform, Security & Infrastructure) team is looking for a Senior Security Engineer to own the security of Flexport's corporate environment: endpoints, identity systems, internal networks, and the SaaS estate. This is a security engineering role, not an IT support role, and not a role where you write policies and hope for the best. You'll build, automate, and be on the ground when things get real. What You'll Do Endpoint & SaaS security Own and mature our endpoint security stack (EDR) across macOS and Windows fleets , writing device policy as code — configuration profiles, remediation scripts, and enforcement rules — with staged rollout and rollback built in. Own security configuration and monitoring for Flexport's critical SaaS applications (Google Workspace, Slack, and similar) through SSPM tooling, catching risk

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta seeks a skilled NetSuite Developer to optimize, customize, and maintain our NetSuite ERP system. As part of our Business Technology team, you will be responsible for developing scripts, workflows, integrations, and system enhancements to improve business processes and scalability. This role will report to the Manager in Bangalore, India. We’d love to hear from you! Job Duties and Responsibilities Develop, and maintain NetSuite customizations, including SuiteScripts (1.0/2.0), workflows, and saved searches. Leverage NetSuite's native AI capabilities and APIs, such as the SuiteScript Generative AI API, NetSuite Prompt Studio, and the AI Connector Service (MCP) to create custom AI-enhanced features. Closely work with the BT team to design, develop, test, implement & support system solutions primarily in NetSuite ERP. Support & resolve production issues Develop and maintain integrations with third-party applications via REST/SOAP APIs. Dedicate time to learning and experimenting with external AI frameworks like AWS Bedrock and RAG to identify opportunities for future NetSuite enhancements. Required Skills: 5 to 8 years of NetSuite development experience ( SuiteScript, SuiteFlow, SuiteTalk ). Experience with SuiteCloud tools, REST/SOAP APIs, and third-party integrations. Experience with the SuiteScript Generative AI APIs to integrate LLM capabilities for advanced scripting solutions. Good understanding of NetSuite ERP modules (Order Mana

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. All security disciplines work under the umbrella of the combined PSI (Platform, Security & Infrastructure) team: we build the paved path and tooling that hundreds of engineers around the world rely on every day to ship. This is not a compliance or certification role. You won't be measured on audit portfolios. You'll be measured on the guardrails you build and whether engineering teams reach for them by default. A misconfigured IAM boundary here doesn't just degrade a dashboard: it can stall a customs filing or strand a container. Flexport also runs a genuinely heterogeneous estate: hundreds of services, carrier and customs integrations, and infrastructure spanning three continents, which makes multi-account architecture and cross-border data handling real problems rather than exam questions. What You'll Do Architecture & guardrails Design and review cloud security architecture for AWS and Kubernetes: account structure, network segmentation, workload identity, and secure-by-default patterns for new services. Fix the Terraform module, not the finding — drive remediation-at-source so misconfigurations get closed at the pattern level, not one ticket at a time.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and create new business models. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing some of the most important work of your career. You can read more about the business we’re building and what we’re looking forward to in our annual letter. About the team The Risk team builds trust, an essential ingredient for Stripe’s mission to increase the GDP of the internet. We make it possible for millions of businesses to access and use Stripe’s financial infrastructure while protecting our users, financial partners, and the broader ecosystem from harm. Risk sits at the center of our users’ and Stripe’s ability to grow safely. We help legitimate businesses access Stripe’s financial services, provide credit to creditworthy businesses, and increasingly help users manage their own risk. We also prevent fraud and financial crime, manage Stripe’s credit exposure, meet our obligations to regulators and financial partners, and enable Stripe’s product teams to launch and grow products safely. To do this, we set the policies and standards that guide how Stripe manages risk and develop the advanced AI, infrastructure, and product experiences that put them into practice for Stripe and our users. At Stripe’s scale—$1.9T in annual payment volume, equivalent to 1.6% of global GDP, across millions of businesses—we face risk problems no other company has encountered. The opportunities and complexities are only growing as AI reshapes what is possible, Stripe expands its product suite, regulators raise their expectations, and we support more businesses in more countries. What you’ll do As a Senior Staff Product Manag