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Senior Manager Erm Jobs

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TN
The New York Times
📍 New York• $145K – $160K/yr
1mo ago

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About Us Marketing plays a key role in extending the journalistic legacy and mission of The Times into the future. Our job is to answer the question: “Why is quality journalism worth paying for?” We create award-winning marketing that builds awareness of our brand and affinity for the breadth of our journalistic offering. Above all, we strive to be timely, straightforward and relevant in our marketing — illustrating in new and creative ways how The New York Times can enrich the lives of our readers. About The Role In an ongoing effort to create new and elevated product experiences, we’re looking for a Senior Manager, UX Writing to concept, develop and execute UX writing across The New York Times portfolio, including our core news product and Games, Cooking, Wirecutter and The Athletic. You will write crisp, clear and engaging copy for customer journeys, partnering with product, design, marketing, engineering, research and editorial teams to create experiences that grow, engage and retain subscribers. You will also manage a small team of freelance UX writers, coordinating resources, assigning projects and developing practical standards and workflows. We're looking for candidates who can balance the clarity that UX copy demands with the personality and approachability of an engaging brand. We will look to you to help create solutions that inspire and excite others, then present them effectively and enthusiastically. This is a hybrid role based

A
1mo ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking a Senior Manager, Infrastructure Lease Accounting to join our Infrastructure Accounting team. In this role, you will execute day-to-day accounting for Anthropic's infrastructure lease portfolio — the leased assets underpinning our recently announced $50bn investment in American computing infrastructure. As we continue our rapid growth, you will help ensure the operational scalability and financial accuracy of the core functions that enable Anthropic's research and commercial success. This is an opportunity to be at the heart of one of the fastest-scaling companies in the industry, and to shape how Anthropic's growing lease portfolio is accounted for and understood across the business. You will own end-to-end accounting for Anthropic's infrastructure lease portfolio, working closely with cross-functional partners across Data Center Operations, Real Estate, Finance, and Legal. You'll apply deep technical accounting expertise under ASC 842, and help build the processes, controls, and systems that let this function scale. Responsibilities Lead end-to-end accounting for one of Anthropic's AI infrastructure lease portfolio, including monthly close, reconciliations, roll-forwards, and flux analysis Apply technical accounting expertise to complex infrastructure arrangements under ASC 842 (lease classification, measurement, modifications, embedded leases, and reassessments) Partner with Real Estate, Legal, and Finance teams during contract negotiation and execution to ensure accounting implications are understood before commitments are made Serve as a trusted finance partner to non-finance stakeholders — exp

sqlaiaccounting
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IH
InStride Health
📍 United States• Remote• $134K – $149K/yr
1mo ago

About Us InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart : We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart : We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility : We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role We are looking for a Senior Manager, Marketing Operations to lead the systems, data, and automation behind how families and referring providers find us and move through our application process. This role connects our marketing, sales, payor, and clinical operations teams so each can see the same picture and act on it quickly. It has one direct report and is fully remote. Day to day, you will manage our CRM and the marketing tools around it, and serve as the bridge between what our commercial teams need and what product, data science, and engineering build. AI is central to how this work scales: we want someone who will use it to build audiences, spot campaign opportunities, and get useful i

REMOTEaisalesforcerecruitment
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T
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Senior Manager, Escalations! About the job As the leader of our North American Global Escalation Management team, you will play a pivotal role in driving Twilio’s mission to deliver an unparalleled customer experience. This is a high-impact opportunity to scale our operations and ensure that both internal stakeholders and our global customer base receive world-class support. We are seeking a visionary leader who is deeply committed to mentoring and developing talent while championing continuous process improvement. The Senior Manager of Escalation Management is an Influential Operations Leader responsible for the reduction of recurrent escalations by driving systemic change to transform the customer experience at scale. Beyond immediate crisis mitigation, you will act as a structural engineer for the department, utilizing data-driven insights to refine escalation strategies, evolve organizational processes, and influence prod

REMOTEartificial intelligenceaisalesforce
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About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch's success. About the Role We are looking for a Senior Manager, Content & Partnerships to lead Twitch's content acquisition and strategic partnership efforts in Brazil, our largest and most dynamic market in Latin America. This role owns the end-to-end partnership lifecycle in Brazil: from identifying and signing high-value creators, media companies, and brands, to managing ongoing relationships that drive platform growth, viewer engagement, and revenue. Brazil's creator ecosystem is uniquely vibrant, Portuguese-language, culturally distinct, and rapidly evolving across gaming, esports, music, and live entertainment verticals. The right candidate will combine deep

project managementfinancelogistics
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P
Pearl
📍 India• Full-time
1mo ago

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role Join us as a Senior Manager, Accounting, and play a key role in how our accounting function scales with the business. You’ll tackle challenging accounting questions, partner with leaders on new and evolving business initiatives, and help build processes and controls that are both robust and scalable. This role is ideal for someone who enjoys going beyond the technical answer, someone who can apply US GAAP with sound business judgment, influence stakeholders, and turn complex accounting requirements into practical solutions. You’ll have significant visibility across Finance and the broader business, with the opportunity to make a meaningful impact on how we operate and grow. What You’ll Do Partner with finance leadership and business stakeholders to assess complex transactions and operationalize revenue recognition policies under ASC 606. Plan and draft technical accounting position papers, white papers, and policy memos to support new initiatives and non-routine transactions. Support accounting for the parent company, subsidiaries, and intercompany activities, ensuring accurate consolidation and statutory compliance. Strengthen SOX-related controls across revenue, close, and reporting cycles; identify gaps and collaborate with process owners for remediation. Own technical journal entries, reconciliations, and reporting deliverables during month-end and quarter-end close processe

sqlartificial intelligenceai
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DU
DoorDash USA
📍 United States• Full-time• $143.4K – $210.9K/yr
1mo ago

About the Team The Support Quality team’s vision is to “Provide teammates, team leads, and AI Agents with actionable feedback on 100% of cases so they can get 1% better every day. Deliver actionable business insight to wider S&O to help improve business policy and processes / Product teams to increase our customer experience.” About the Role You will report to the Director, Teammate Enablement, in our Customer Experience organization. The Teammate Enablement Team is responsible for ensuring that our Teammates have the resources (tooling, quality measurements, and knowledge base) and training to effectively and empathetically support DoorDash’s customers. Where opportunities are identified, we drive feedback to our business partners in order to empower Teammates to be 1% better every day for our customers. The team’s primary role will be to: i) build automated QA metrics that have high coverage, precision, and low false-positive rates; ii) support all manual QA efforts, including incubation and scale-up of new measurements; iii) deliver actionable insights to our partner teams to help improve the processes and policies on our support experience, as well as insights for our vendors to drive better agent performance management; and iv) manage our QA tech providers to ensure they deliver against our ambitious roadmap. This is a leadership role, with the expectation of managing the priorities of a small team while remaining accountable to key initiatives oneself. You’re excited about this opportunity because you will… Lead a small team centered around identifying and fixing top opportunities in our quality assurance programs that support customer service at DoorDash. Design, launch, and evolve our conversational intelligence program, utilizing AI technology to monitor, measure, and drive continuous improvements in our customer service interactions. Drive the strategy of our quality assurance program, identifying the right strategies to balance manual quality assuranc

aiExcelTableau
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Location Details: Colombia, remote. At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team The Commercial Success team is the analytics engine behind two of GoDaddy's most important growth levers: Renewals and Media. We turn data from across the business into the insight that leaders actually decide on — how our renewal book is pacing, where media spend is working, and what to do next. This isn't reporting for reporting's sake: our analysis sets strategy and direction at the business-unit level. As a Sr. Mgr - Business Analytics, you'll be one of the most senior individual contributors on the team! The person we hand the ambiguous, high-stakes questions to, and trust to come back with a clear story and a recommendation. What you'll get to do... Lead complex, end-to-end analytics across Renewals and Media, transforming ambiguous business questions into actionable insights that explain performance, root causes, opportunities, and strategic recommendations. Integrate and analyze data from multiple sources, including Redshift, financial and budgeting systems, media/ad platforms, and ad hoc datasets, to create a single trusted source of truth for decision-making. Deliver executive-ready insights through QuickSight dashboards, advanced Excel models, and compelling presentations that simplify complex data and support informed business decisions. Leverage AI to accelerate analysis, automate repetitive tasks, uncover deeper insights, scale impact, and drive adoption of innovative analytical practices across the team. Partner closely with Renewals, Media, and Finance leaders to shape strategy, develop

pythonsqlai
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Z
Zoox
📍 Foster City• Full-time• Hybrid• $144K – $229K/yr
1mo ago

Zoox is building the world’s first purpose-built autonomous robotaxi. Fleet Operations keeps that fleet available, utilized, and safe, from 24/7 remote assistance and rider support to maintenance, repair, and on-road operations. We are hiring a Manager, Fleet Operations Training to own training for the full Fleet Operations workforce. This is not a corporate L&D role focused on leadership workshops. It is an operational training leadership job: you will run the function that certifies Crew to perform safety-critical work and keeps them current as the product, processes, and geographic footprint scale. The scope spans two training surfaces that must run to the same bar: Remote operations: This looks and feels like a high-stakes contact center: nested coaching, certification before live work, quality-driven upskilling, and trainer-to-learner ratios that have to hold as hiring ramps. Ground operations: All the on-the-ground work that it takes to operate our fleet, along with the training programs to enable our R&D Operations. This includes blended e-learning and hands-on and vehicle-in-the-loop training, with dedicated training vehicles and site infrastructure. You will lead a distributed organization of training program managers, instructional designers, training supervisors, trainers, and coordinators, and own the systems our training operations depend on. In this role, you will: Set the Fleet Operations training strategy and roadmap so hiring plans, new-market launches, and vehicle/software milestones have certified people on time without compromising safety. Own program quality end to end: curriculum standards, assessment and certification bars, learner-reaction and performance metrics, pass-rate monitoring, and a recurring upskilling/quality calendar tied to operational error, quality programs, and safety signals (including incident-procedure and safety-program retraining). Scale train-the-trainer and audit delivery across current and new si

Z
Zscaler
📍 California• Full-time• Remote• From $175.9K/yr
1mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Senior Manager, Sales Engineering, Majors West based in the United States, reporting to our Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thrive in ambiguity. You're c

REMOTEawsgitagile
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AG
Adani Group
📍 Mundra• Full-time
1mo ago

The Lead - Gas & Chemical, PEX is responsible for overseeing the safe and efficient management of bulk gases and specialty chemicals. This includes ensuring compliance with safety regulations, optimizing system performance, and leading a team to maintain operational standards. The role involves coordinating with internal and external stakeholders to manage handling, storage, and distribution processes effectively. Source: Adani Group | Job ID: 57678

The Senior Manager – WSMD Lab (Weighing, Sampling, and Moisture Determination Lab) role in a copper smelting complex is responsible for managing day-to-day laboratory operations, shift-wise testing execution, sample management, analytical quality control, equipment readiness, documentation, and coordination with operations/process teams. The role ensures accurate and timely analytical support to smelter operations while maintaining compliance with laboratory SOPs, HSE standards, and quality requirements, and is expected to build capability for future leadership of the WSMD Lab function. Source: Adani Group | Job ID: 56511

AG
Adani Group
📍 Mundra• Full-time
1mo ago

The Senior Manager – CCR will be responsible for safe, reliable and efficient operation of the Continuous Cast Rod plant, covering copper rod production, process control, quality adherence, productivity improvement and shift coordination. The role will ensure achievement of production targets, process stability, equipment utilization, product quality, energy efficiency and operational discipline in line with business, safety and customer requirements. The incumbent is expected to bring strong hands-on understanding of CCR operations, copper rod casting and rolling process, furnace operation, casting wheel, rolling mill, cooling system, pickling / surface quality, process parameters, defect analysis, maintenance coordination and shop-floor governance to deliver consistent rod quality, higher plant availability and continuous improvement Source: Adani Group | Job ID: 56500

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Sales & Operations Planning (S&OP) Senior Manager will lead cross‑functional planning processes to align demand, supply, and financial objectives across the organization. This role is critical to enabling decision velocity, scenario-based planning, and executive‑level tradeoff recommendations in a complex, global supply environment. Responsibilities: Lead the monthly S&OP / IBP cycle in partnership with BUs, Sales, Finance, Manufacturing, and Engineering/Product teams. Drive consensus-based decision making through data-driven insights and scenarios. Own demand/supply balancing, allocation, gap identification, and mitigation strategies. Develop executive-ready materials highlighting risks, opportunities, and tradeoffs. Enable planning agility through automation, analytics, and planning tools (e.g., Kinaxis). Mentor and develop planners; help shape planning standards and best practices. Lead and manage a team of analysts/planners by setting clear goals & monitoring performance. Using AI to improve processes. Minimum Qualifications: Bachelor’s degree in Supply Chain, Engineering, Business, or related field. 8+ years of experience in supply chain planning, S&OP, IBP or Planning Systems. Proven experience leading cross-functional planning forums. Strong analytical, storytelling, and executive communi

aifinancesupply chain
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