Senior Manager Erm Jobs

About the Team The Risk & Insurance team at DoorDash is building the next generation of insurance capabilities for the company from the ground up. Insurance is one of DoorDash’s largest cost of revenue items, making this a highly impactful area with meaningful influence on the company’s bottom line. We partner across insurance, operations, and product development to create solutions that improve safety, reduce costs, and support long-term growth. This is a fast-evolving space with the opportunity to help shape new programs from early concept through launch and scale. We are looking for forward thinkers who are excited to build in a zero-to-one environment and work closely with cross-functional teams across DoorDash. About the Role We’re hiring a Senior Associate, Insurance S&O to help drive the operational, analytical, and cross-functional work needed to launch and scale multiple insurance initiatives in parallel. This person will support go-to-market execution through experiment management, reporting, vendor and procurement follow-through, and day-to-day program management, helping the team translate insights into product adoption and business impact. You will report into the Insurance Strategy & Operations lead on our Risk & Insurance team. You’re excited about this opportunity because you will… Run high-velocity operational tests and pilots that generate insights and help shape new products and programs from zero to one. Partner with Analytics and cross-functional teams to track performance, synthesize learnings, and inform go-to-market decisions. Support execution across a portfolio of insurance initiatives as they move from early concept through launch and scale. Coordinate with internal teams and external partners to drive vendor readiness, procurement follow-through, and operational launch execution. Help build the processes, reporting, and operating rhythm needed to support growth, including international expansion. We’re excited about you be

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are a senior product engineer who enjoys solving hard problems where software, APIs, and real developer workflows meet. You can take a partner's desired customer experience, understand both sides of an integration, and deliver a practical, supportable solution with the capabilities that are available today. You bring strong API and web-platform fundamentals, communicate comfortably with external technical audiences, and care as much about the developer's path to success as the code itself. You are not satisfied with repeatedly solving the same problem by hand: you turn what you learn from partner work into better SDKs, documentation, tooling, and integration patterns. What You Will Work On Independently lead technical discovery and solutioning for priority partner integrations, including partner API research, data mapping, authentication and authorization flows, architecture choices, implementation support, and launch readiness. Build and maintain high-quality developer ecosystem capabilities: portal experiences, documentation tooling, SDKs, sample apps, quickstarts, integration templates, and developer-support automat

SENIOR EDITOR Location: Toronto, ON Work Model: Hybrid | Minimum 2 days in-office per week (Tuesday + Thursday) COMPANY OVERVIEW The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking. Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that's dedicated to creating ground-breaking work and pushing limits. At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry - we're looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief. THE ROLE We’re looking for an experienced, well-rounded Senior Editor to join our Production team in Toronto and play an important role in our growing in-house post-production capability. Reporting directly to the Executive Producer, Production , you’ll work closely with a robust team of Producers across Toronto and Chicago, as well as our Creative, Account and broader agency teams and, from time to time, directly with our brand partners. Our work lives primarily within the food, beverage and food-adjacent space and spans everything

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Are you the person who can make a go-to-market technology stack behave like a single engine rather than a pile of disconnected tools? Do you move fluently between Salesforce and the marketing platforms that sit on top of it — keeping them integrated, configured, and running as one reliable system? If you are a certified Salesforce Administrator who also lives in marketing automation, obsesses over data integrity, and takes pride in building solutions that teams actually trust, then this is the role for you. We are looking for a Senior GTM Technology Administrator to be the technical backbone of how Marketing and Revenue operate across our multi-product platform. Your Role As a Senior GTM Technology Administrator on the RevTech team, you will own the administration and integration of the technology that powers our marketing and go-to-market motions — with Salesforce at the core and platforms like Customer.io, routing, enrichment, and campaign tooling built around it. You are the primary owner of non-Apex solutions that connect marketing execution to the CRM, from problem definition through implementation. You will be the technical

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Analytics Engineering team owns the full-stack analytics foundation for Plaid's GTM, CGX, NEA and Marketing organizations. We build and maintain the core semantic layer data models (dbt on Databricks), activation layer, and BI surfaces that these teams rely on — and we partner with stakeholders to turn those models into decisions, forecasts, analytics and experiments. As a Senior Analytics Engineer, you’ll also act as an applied data science partner. In addition to core analytics engineering, you’ll work on predictive modeling, experimentation, lifetime value (LTV), and attribution alongside the broader team. As a Senior Analytics Engineer on the Marketing pod, you will be the technical owner of Plaid's Marketing data stack. You will build the dbt models, predictive frameworks, and self-serve data products that Marketing leadership uses to plan spend, measure performance, and drive growth. You'll partner directly with PMM, Growth Marketing, and Marketing leadership to deliver core data models, frameworks, and tools — including LTV, lead scoring, and experimentation tooling — with a north star that aims for prescriptive and production-grade analytics. You'll also help build the

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Foundation and Luau Platform team builds the shared platform that Roblox's user interface runs on. Our UI is written in Luau, Roblox's scripting language, using React-style frameworks. We own the core pieces that product teams across Roblox rely on: a component library used across Roblox's apps and tools, server-driven UI, the core app frame and navigation, and the frameworks and libraries underneath them. Our goal is to make that platform fast, consistent, and reliable for the engineers who build on it. As a Senior Software Engineer, you will help shape and build it, working across systems, platforms, and infrastructure. You Will Design and build the frameworks and APIs that Roblox's UI is built on, including layout and navigation systems, server-driven UI, and a shared component library Build and evolve the core systems beneath the UI, such as navigation, routing, state management, and data flow, so features load quickly and behave consistently Drive startup performance, transition smoothness, and layout stability across the client on phones, tablets, and desktop, using traces and telemetry to set measurable quality bars Roll out platform changes safely at scale, using feature flags,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Frontend Engineer, Portfolio The Portfolio team within the Consumer & Business group owns how millions of Coinbase users understand what they hold and how it's performing. We build the balances, holdings, and profit-and-loss experiences at the core of the Coinbase app and website, the surfaces users open first, check most often, and trust most. As a Senior Frontend Engineer on Portfolio, you'll turn complex, real-time financial data into clarity for every kind of Coinbase user, from first-time buyers to sophisticated traders. What you'll do: Own the design and delivery of core Portfolio experiences including balances, holdings, and PnL across web (React/TypeScript) and native mobile (iOS and Android) Build performant, accessible, pixel-accurate UI that renders real-time financial data at Coinbase scale Partner with backend, design, and product to take ambiguous problems from scoping through production rollout Drive frontend architecture and quality including component reuse, state management, testing, and performance instrumentation Strengthen the team's engineering bar through rigorous code reviews, technical mentorship, and well-documented architecture decisions Required Skills and Experience: 5+ years of frontend engineering experience building consumer-facing web applications with high-quality, well-tested production code Deep expertise in React and Ty

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times is seeking an experienced video journalist to join the growing Daily News video team in New York and help lead the video response to breaking and developing news in newsroom live blogs and coverage. You will help support our live journalism, scaling new workflows and communicating schedules and production timelines. You are passionate about breaking and developing news and have deep knowledge of visual digital journalism. Previous experience working on digital live coverage and with content management systems is a plus. You will bring a strong understanding of editorial priorities and collaborate with visual journalists on the team. You will be responsible for producing immediate updates with short video clips that take our audience to the scene for ongoing stories, brainstorming visual opportunities for the blog for tentpole news events and pitching relevant visual stories that complement our coverage. You have strong organizational skills and are able to communicate requests in a clear and efficient manner. You can work under deadlines and thrive in a dynamic and fast-paced environment. We're looking for a candidate who will relentlessly find the best video for a news story and has a track record of working on multiple projects at any given time. This is an in-office position based in New York City and includes regular attendance four days a week. There may be some flexibility per your departmental guidance. Responsibili

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Product Support Engineer to join our team. This is a Remote role reporting to the Director, Product Support. As part of our global Customer Success Organization, you will be dedicated to delivering high-impact experiences and identifying innovative solutions for our customers. You will leverage data and research to provide expert, hands-on support, ensuring clients achieve their goals and utilize our technology to its fullest potential. What you’ll do (Role Expectations) Provide second line consultation to independently debug complex security and network problems Partner with Engineering to assist customers with testing, troubleshooting, and reproducing issues to verify problems Document incident resolutions in technical databases and provide direct feedback to Engineering and Operations teams Develop department training programs and mentor engineers on advanced troubleshooting and ca

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Senior Backend Software Engineer for our Marketing Engineering & Platform (MEP) team in Brazil - Remote ! This is a Remote – Brazil position, meaning you can work from anywhere within the country . Please note that this role is only open to candidates in Brazil . You will join the B2B Acquisition squad , part of the Marketing Engineering & Platform (MEP) Focus Area inside Wellhub's Product Development organization . We own the entire SMB customer acquisition journey: from the initial lead capture and self-service buy flows, through pricing and dynamic quotation rules, to the final onboarding handover into Wellhub for Companies . Our domain operates on a polyglot, event-driven backend—primarily built with Kotlin/Spring Boot and Go communicating via Kafka , complemented by a GraphQL BFF and direct integrations into enterprise platforms like Salesforce, HubSpot, and Segment . In this role, you will partner daily with Product, Marketing, and Sales to build scalable architecture, optimize conversion funnels, and solve core business challenges with high autonomy . YOUR IMPACT Own critical SMB acquisition

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential, and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level. We are hiring a Principal Forward Deployed Engineer II for our Frontier Engineering team. This team embeds directly with Snowflake's most strategic customers to design, build, and deploy production-grade AI systems . At the IC6 level, you serve as the senior technical authority and architectural leader for a portfolio of high-impact customer engagements. You operate as a peer technical advisor to CTOs, VPs of Engineering, chief architects, and heads of data and AI, setting technical direction that extends beyond individual accounts and influences how Snowflake delivers AI solutions at scale. AS A PRINCIPAL FORWARD DEPLOYED ENGINEER II YOU WILL: Serve as the senior technical authority and architectural leader for customer engineering leadership: Build durable, peer-level relationships with CTOs, VPs of Engineering, chief architects, and heads of data and AI at Snowflake’s most strategic accounts. Lead architectural steering, technical reviews, and executive strategy alignment while shaping multi-year AI ro

We are seeking a dynamic, operational leader to join our Care leadership team as the Senior Director, International Customer Care . In this role, you will shape the long-term, global care strategy for our rapidly expanding international customer base. We are looking for a humble, empathetic, and data-driven people leader who encompasses Toast’s Values and has deep experience building and leading large teams in a fast-paced customer success/support environment. The ideal candidate will have the executive presence to implement a clear vision, drive continuous process improvements, and inspire a high-performing international organization. If you are passionate about customer advocacy, operational rigor, and leading teams through international growth, read on! A day in the life (Responsibilities) Strategic Leadership: Define and execute the international support strategy aligned with company growth objectives, regional customer expectations, and product complexity. Team Scaling & Development: Lead, inspire, and develop a diverse, high-performing international team. Actively recruit and build a strong talent pipeline, while providing mentorship to subordinate leaders to maintain a robust culture of career development and succession planning. Operational Excellence: Own and continuously improve global KPIs, including CSAT, NPS, response/resolution times, SLA compliance, and cost-per-case efficiency across international markets. Process & Tool Optimization: Design and optimize tiered support models, coverage structures, and escalation frameworks. Implement best-in-class tools and automation (AI-assisted workflows, self-service, knowledge bases) to scale support effectively. Executive Engagement: Serve as the senior point of escalation for strategic international accounts. Build trusted, transparent relationships with senior customer stakeholders and work directly with customers when needed to ensure an exceptional experience. Cross-Functional Collaboration: Partner

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Toast is looking for a Senior Director, Customer Care Operational Excellence to own how our customer support organization operates, end to end. This is a build-and-run role: you will design (and continuously redesign) the people, process, systems, and data that determine whether every customer, from our smallest SMB accounts to our largest Enterprise relationships, gets a fast, effortless, high-quality resolution. This role sits at the center of our AI transformation of Support operations, evaluating, implementing, and scaling AI across chat, voice, and agent-assist workflows, while also owning the fundamentals: workforce planning and capacity, quality and performance measurement, and a closed-loop voice-of-customer program that feeds directly into our product and engineering roadmaps. You will lead a team, and this is a hands-on role: you're expected to get into the details, run point on hard problems personally, and build things yourself when needed. Support Operating Model: People, Process & Systems Own the end-to-end design of how Support operates: org structure, staffing model, tiering/routing, escalation paths, and channel model (chat, email, phone, self-service, community), and continuously refine it as the business scales. Build and run the operating cadence for the function: performance reviews, root-cause/escalation reviews, leadership readouts, and continuous-improvement rhythms. Segment design so that SMB, Mid-Market, and Enterprise customers each get a service model appropriate to their needs, complexity, and value. AI & Support Technology Transformation Own the roadmap for AI-enabled support, including virtual agents/chatbots, voice AI, agent-assist, and automation, from business case through implementation, measured a

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a seasoned backend engineer to design, build, and scale the backend systems powering OKX’s DEX trading products. You will own critical parts of the trading lifecycle—from quote discovery and order management to transaction submission, execution tracking, and reconciliation. Working closely with product, frontend, smart contract, and infrastructure teams, you will deliver secure, reliable trading experiences across multiple blockchain ecosystems. This is a hands-on engineering role with meaningful architectural ownership and opportunities to grow into technical leadership. What You’ll Be Doing Design and develop backend services for quote aggregation, order management, transaction orchestration, and execution tracking. Build reliable integrations with DEX protocols, liquidity sources, blockchain RPC providers, and indexing services. Define clear order and transaction state models, with robust handling of retries, duplicate re

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 You’ll be a hands-on sales leader who can coach in the moment, raise performance standards, and turn operating rigor into better customer outcomes. You’ll partner closely with Growth, Marketing, Operations, and Product to improve how the region creates pipeline, runs deals, and delivers a consistently strong customer experience. Mission Build and lead a high-performing commercial sales organization across EMEA that consistently turns pipeline into durable revenue while raising the bar on coaching, operational discipline, and customer value. What You’ll Own Lead, coach, and develop a team of Account Executives focused on the commercial segment across the UK and EMEA Drive pipeline generation, deal execution, and consistent attainment of regional revenue targets Build a strong operating cadence around forecasting, pipeline inspection, deal reviews, and rep development Hire, ramp, and retain high-performing talent while creating an ambitious, inclusive, and motivating team culture Improve sales process scalability through better use of data, performance metrics, and repeatable best practices Partner closely with Growth, Marketing, Operations, and Product to improve conversion, support key accounts, and remove friction in the customer journey Lead with a customer-first approach and reinforce high standards for thoughtful, value-based selling Report on performance, pipeline health, forecast accuracy, and improvement opportunities to senior leadership Required Qualifications Significant experience leading SaaS sales teams in a commercial or mid-market motion Strong knowledge of selling into UK and broader EM