Senior Manager It Operations Jobs

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Responsibilities and Requirements This role sitting udner our FI team is expected to drive new business development and manage existing client focused in the FI industry (with HK and MNC Bank focus). The candidate is also expected to plan and execute a clear sales strategy within its targeted industry sector coverage, as well as enhance brand awareness to drive sustainable high business growth in the market and delivery customer satisfaction. PRINCIPAL ACCOUNTABILITIES: Creating and implementing a comprehensive sales strategy in order to drive sustained sales and revenue growth across the local market, across a combination of new business and existing cross-sell, with particular focus on D&B’s key products and solutions. Be a key contact point for a portfolio of FI clients to explore business development, strategic collaboration and sales opportunities. Executing a strategy which focuses on strategic clients and partners in order to maximise client engagement and be a senior coverage to assist account managers drive revenue upsell/cross sell opportunities within both existing and new accounts. Leading an industry focused team in identifying business opportunities, growing sales and fostering strong relationships with the clients. Fostering engagement and collaboration with internal stakeholders in Product & Solutions, Client Success, Marketing and other teams to d

About the Team The HR Business Partner (HRBP) team at OpenAI helps shape how our organization operates and performs. We work alongside senior leaders and their teams to design effective organizations, strengthen leadership capabilities, and help people do their best work. Our expertise spans leadership coaching, organizational design, talent strategy, employee relations, and change management. Our work is grounded in a deep understanding of OpenAI’s Contributions & Impact (C&I) culture and the needs of teams working at the frontier of AI and hardware. We operate with urgency, empathy, and sound judgment. We value sincerity over polish, collaboration over ego, and a relentless focus on meaningful impact. About the Role We’re looking for an experienced HR Business Partner to support OpenAI’s Consumer Device's team. This is an opportunity to partner closely with leaders and teams doing highly ambitious, multidisciplinary work. You’ll serve as a trusted advisor as the organization builds, collaborates, and evolves—helping create the conditions for people and teams to perform at their best. The role combines strategic advising with hands-on partnership. You’ll help leaders think through organizational questions, coach managers through complex situations, strengthen people practices, and make thoughtful trade-offs that balance the needs of our people, teams, and mission. This is an individual contributor role. Come build with us. Your Key Responsibilities Shape high-performing, resilient teams: Partner with leaders on organizational design, talent planning, and ways of working that support strong performance and sustainable teams. Advise with context and judgment: Develop a deep understanding of the organization and provide thoughtful guidance on people, leadership, and organizational matters. Collaborate across OpenAI: Work closely with fellow HRBPs, People centers of excellence, and cross-functional partners to create a cohesive employee experience rooted in hum

About Teneo Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions and organizations. Our full range of advisory services includes strategic communications, investor relations, financial trans­ac­tions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance and ESG. The firm has more than 1,800 employees located in 50+ offices around the world. Description Vice Presidents in Corporate Communications play a critical role in helping lead and execute integrated communications for Teneo’s clients. They are responsible for driving high-quality work across corporate communications, executive positioning, media relations, stakeholder engagement, issues management, and crisis communications. VPs are expected to be strong client counselors and trusted partners who can navigate complex situations, manage ambiguity, and translate strategic priorities into clear, actionable communications plans. They bring sound judgment, strong writing and messaging skills, and the ability to manage multiple workstreams while keeping teams aligned and moving forward. Highly motivated, entrepreneurial, and collaborative, VPs serve as a key connection point across clients, senior leaders, and internal teams. They help ensure our teams deliver best-in-class service, operate with urgency and precision, and function as a cohesive unit. Responsibilities Key member of “Core Account Team,” working with Account Managers and Leaders on

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Sitting within the broader Safety & Customer Care team, Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Director of Business Planning & Central Operations is a newly created role at the center of how Customer Care runs and grows. This leader will ensure the org is resourced and positioned for the future, and will own the functions that keep Customer Care financially disciplined and execution-ready. Reporting to the Senior Director of Customer Care Operations, they will lead five functions: Planning & Forecasting, Workforce Management, Readiness & Integration, Vendor Management, and Support Excellence. What You'll Do Business Planning & Strategy Partner with the Senior Director to drive H1 and H2 planning — translating annual objectives into operational plans, investment decisions, and resource models. Lead the investment brief process: sizing opportunities, articulating trade-offs, and building the business cases that secure resourcing for strategic priorities. Drive capacity planning, scenario modeling, and long-range forecasting to ensure the internal and external workforce scales efficiently alongside platform growth and AI adoption. Define and operationalize OKRs across the portfolio, then build the rhythms and infrastructure — scorecards, business reviews, and performance dashboards — that hold teams accountable and give leadership clear visibility into progress and outcomes. Growth & Integrations Lead operational readiness for major product launches, external partnerships, and

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: • Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case. • Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables • Make sure that clear, simple, and technically sound decisions are made • With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning • Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them • Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly • Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). Superpowers that will help you succeed in this role: • Exp should be in between 8-13 years, out of which minimum 8 years in product management. • Bachelor’s degree in engineering, computer science and/or related field • Professional experience in a product management or analytical role with hands on experience in banking processes • Having deep understanding of Lending and LMS (Loan Management System) Platform(s) in Product Managem

Customer Support Lead Location: Irvine, CA (On-site) | Type: Full-Time ROLE OVERVIEW We are seeking a Customer Support Lead to serve as our internal owner of customer support operations across multiple live-service titles. This is a senior individual contributor role responsible for managing and holding accountable our external CS vendor partners, ensuring consistent, high-quality support experiences for players across at least three active game titles. You will own the full support operation from SLA oversight and vendor performance to escalation handling, knowledge management, and player-facing support quality. You are a seasoned CS professional who has operated in live-service gaming environments, understands the pace and complexity of managing player support at scale, and knows how to get results through vendor partners. You are organized, data-driven, and a clear communicator who can represent support needs both internally to leadership and externally to vendor partners. KEY RESPONSIBILITIES Vendor Management & Accountability Serve as the primary NC America point of contact for all CS vendor partners, managing relationships across multiple titles. Define, track, and enforce SLAs, KPIs, and quality benchmarks; hold vendors accountable to agreed performance standards. Conduct regular vendor reviews, provide structured feedback, and drive continuous improvement across support operations. Identify and escalate vendor performance risks proactively, partnering with internal stakeholders to resolve gaps. Player Support Operations Own the end-to-end support experience for players across titles, ensuring quality and consistency regardless of which vendor handles the queue. Monitor ticket volume, queue health, and response times; surface trends and flag emerging issues before they become player-facing crises. Manage player escalations, including VIP and high-visibility cases, ensuring they are handled with appropriate urgency and care. Serve as the inte

About the Team The Finance & Supply Chain Engineering organization includes two complementary teams. Software Engineering builds internal full-stack applications, durable agentic workflows, plugins, MCPs, and measurable AI-enabled engineering practices. Data Engineering builds trusted analytics data assets for Finance and Supply Chain. The teams have distinct charters, with important shared dependencies and broad cross team partnerships across Engineering, Applications, Finance, and Supply Chain. About the Role We are looking for a hands-on senior technical leader who will report alongside the Software Engineering and Data Engineering managers. This is an individual-contributor role with no immediate people-management responsibility. The Tech Lead will raise the technical bar across both teams, participate in important cross-team or high-risk design decisions, and directly own and ship high-impact work. The role should improve team judgment and autonomy rather than act as a floating architect or universal approval gate. In this role, you will: Partner with the Software Engineering and Data Engineering managers as a peer technical leader; managers retain accountability for people, staffing, priorities, performance, and delivery commitments. Directly own the architecture, implementation, launch, and operation of one or more high-impact initiatives, remaining accountable for real outcomes rather than advisory output alone. Guide important design decisions that are cross-team, difficult to reverse, or material to security, financial controls, reliability, data quality, or long-term cost of ownership. Establish pragmatic engineering standards across architecture, APIs and data contracts, testing, security, reliability, observability, lineage, data quality, and operational ownership. Advance engineering standards for building with AI, including agentic workflows, evaluation, telemetry, adoption, and outcome measurement. Work across backend, full-stack, data, and big-d

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Director, Engineering Opportunity You will lead the engineering charter for the Okta Integration Network , driving the evolution of a platform that powers 8,000+ integrations across the Okta ecosystem. This role oversees distributed teams in the US and India and is accountable for delivering secure, scalable, standards‑based integration capabilities. You will shape the roadmap for cross‑app identity security, expand the OIN catalog and strengthen enterprise‑grade extensibility. The role expects acquaintance in IAM standards like OAuth, OIDC, SAML, SCIM, and governance workflows, along with strong architectural judgment in building distributed systems, APIs, SDKs, and developer‑focused integration frameworks. You will partner closely with product, security, and AI teams to secure emerging agent‑driven interactions and deliver high‑reliability services with strong operational rigor. Success requires exceptional cross‑geo leadership, the ability to drive multi‑quarter programs, influence standards, and cultivate a high‑performance engineering culture while ensuring the OIN remains the industry’s most trusted and comprehensive identity integration network. What you’ll be doing Lead, recruit, and mentor multiple teams of engineers, architects and engineering managers, fostering a culture of innovation, accountability, and psychological safety. Partner closely with senior leaders in Product Management and Design to define a compelling

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. We are looking for a Business Development Director to support the growth of our Finance & Risk Solutions business by developing new enterprise relationships and strengthening existing ones in environments. Key Responsibilities Drive growth in Finance & Risk Solutions (F&RS) by acquiring new strategic enterprise customers (New Logos) and expanding existing accounts Act as a trusted advisor for large, complex enterprise clients, managing senior internal and external stakeholders at a strategic level Lead complex, multi‑stakeholder sales cycles and influence governance, decision‑making, and budget processes Design and deliver client‑specific solutions across Finance & Risk, Third Party Risk, Compliance, and Governance use cases Execute cross‑ and upselling initiatives across the full customer lifecycle to maximize account value Conduct workshops, solution demos, POCs, and value‑realization sessions to clearly articulate business impact Build and maintain robust account and quarterly business plans covering pipeline, key deals, opportunities, and risks Essential Requirements: 5–8 years of experience managing and growing large, complex enterprise customers Experience in data, SaaS, or data ‑ driven solution environm

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE The Field Productivity & Enablement Lead is responsible for making our sales motion clear, practical, and repeatable. This person will help define how we sell at Baseten: how managers run the business, how reps qualify and advance deals, how sales works with FDE, product, marketing, and support, and how those expectations get turned into training and day-to-day habits. This is a senior individual contributor role for someone who excels at both strategy and execution. You'll shape the system, but you won't stop at slides or frameworks. You'll build the playbooks, run the training, coach to the behaviors, and help managers ensure the process is followed consistently. We're not looking for someone who wants to force-fit a single methodology onto the business. We're looking for someone who is fluent in MEDDIC/MEDDPICC, Command of the Message, Challenger, and similar approaches, and can take the best ideas from each, adapt them to a technical sales motion, and build an approach that fits how Baseten actually sells. You'll report to the Head of Enablement and Productivity. Frontline managers and reps are your primary customers. RESPONSIBILITIES Manage operating model. Define the core rhythms for frontline managers, including 1:1s, forecast calls, pipeline reviews, deal reviews, and coaching cadences. Create clear expectations for how managers inspect deals, coach reps, and drive consistency across the team. Sales

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture Role Overview We are seeking an experienced Senior PMO with non-financial risk experience to support and drive strategic transformation initiatives within a banking environment. The role will focus on governance, portfolio oversight, reporting, financial tracking, and delivery support across complex business and technology programs. The ideal candidate will have strong banking experience, excellent stakeholder management skills, and a proven ability to manage PMO activities across large-scale transformation initiatives in regulated environments. Key accountabilities: Manage and drive continuous improvement of Non-Financial Risks impact assessment and management to support change delivery across Portfolio Engage with Group Transformation team to ensure continued alignment of IWPB ways-of-operating with Change Framework mandatory outcomes of NFR impact assessment Develop guidance on Data Control Impact Assessment and management, working in collaboration with Group Data Office Coordinate communications, implementation and embedding of NFR and DCIA tooling and process, and lead the BAU activities across Portfolio Drive active risk management practice across portfolio on identified non-financial risks throughout delivery lifecycle Work with Portfolio Assurance to determine the continuous monitoring approach for NFR including Data Control across Tier-1 portfolios, and evaluate the monitoring results for future improvement Design, develop, and produce regular NFR and DC dashboard / ana

Job Title: Pharmacy Technician – Medicines Procurement Banding: Band 7 Location: Kent Start Date: ASAP Duration: 2 months initially (with potential extension) Hourly Rate: £30-31 Working Hours: 37.5 hours per week, Monday to Friday Job Overview Pulse is currently seeking an experienced Band 7 Pharmacy Technician within Medicines Procurement to join the pharmacy team in Kent. This is a senior role offering the opportunity to lead medicines procurement services, ensuring efficient supply, cost‑effective purchasing, and continuity of care across the Trust. The successful candidate will play a key role in managing medicines shortages, supporting clinical teams, and leading procurement strategies to deliver best value and optimal patient outcomes. Key Responsibilities Lead the medicines procurement team to ensure effective sourcing and supply of medicines. Manage medicines shortages and identify suitable alternatives in collaboration with clinical teams. Act as the key link between procurement and ward-based clinical teams. Lead on contract management and procurement strategy to maximise NHS resources. Support the procurement of pre‑made batch chemotherapy to meet cancer service needs. Qualifications and Experience Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC). Significant NHS hospital experience, including procurement and supply chain. Experience working at Band 7 level or equivalent. Strong leadership, organisational, and communication skills. Knowledge of medicines procurement processes and financial management within the NHS. Why Choose Pulse? From the moment you register with Pulse, our focus is entirely on you. Our specialist recruitment consultants understand your profession and are committed to finding the right opportunities to match your skills and aspirations. With exclusive access to roles across the UK, we offer a personalised and supportive recruitment experience that puts your career first.

We are seeking an experienced Trading Operations Specialist to assist the company in executing trading strategies and ensuring the effective risk management of trading activities. This role involves overseeing pre-trade, live, and post-trade monitoring, stress testing algorithms, implementing kill functionality, monitoring market abuse, and raising red flags to senior management and compliance as necessary What You’ll Be Doing: Have access to and oversee the implementation of the kill switch to manage and mitigate trading risks promptly Lead a first-line team responsible for owning and managing trading risks, including stress testing algorithms and monitoring trade executions Review and approve new algorithms, parameters, and risk limits before they go live Monitor trades in real-time and review open positions to make informed decisions and adjustments as needed Raise red flags to the CEO, compliance team, and relevant stakeholders for immediate action and resolution Liaise with regulators on compliance matters where necessary Collaborate with the trading desk to ensure smooth and efficient trading operations while adhering to risk management protocols What We Look For In You: Bachelor's degree in Finance, Economics, Mathematics, or a related field 5+ years of proven experience in trading operations, risk management, and market surveillance within the financial industry Strong understanding of trading strategies, algorithms, risk metrics, and market dynamics Excellent analytical skills and the ability to assess and manage trading risks in real-time Proficiency in using trading platforms, automated monitoring tools, and risk management software Effective communication and decision-making skills to lead and collaborate Why Should You Join Our Team? Join an international team of highly qualified professionals Cutting-edge hardware and technology Onsite work at our Malta office (relocation to Malta is required) 40 paid days off Competitive salary

A Career with Point72’s Office of the CIO Team The Office of the Chief Investment Officer, led by co-CIO Harry Schwefel, supports the continued development of our fundamental equities investment professionals, portfolio construction, and liquidity groups, and continues to advance the tools and resources available to our teams. What you’ll do Partner with the firm’s investment professionals as they build and refine their team infrastructure and processes using firm tools Collaborate with senior management, investment professionals, and technical product managers to establish a product roadmap Educate investment professionals on firm platform capabilities through training sessions, documentation, and one-on-one support, ensuring seamless integration into their research processes Gather and analyze feedback from users to identify pain points, measure satisfaction, and inform the platform roadmap Develop metrics to track adoption, usage, and impact, leveraging data-driven insights to drive continuous improvement Act as a champion for firm platforms, fostering a culture of creativity and process innovation across the firm’s investment teams Communicate users’ needs with internal and external partners, including senior leadership Summarize complex issues with clear, top-down communication across various formats What’s required 5+ years of professional experience in product management, strategy, equity research, sales & trading or a related role Strong understanding of investment research workflows and the key inputs driving an equity investor’s investment process Excellent communication and interpersonal skills, with the ability to build relationships with investment professionals and engage with various stakeholders Analytical mindset with the ability to use data to drive decision-making and measure the impact of initiatives Familiarity with agile methodologies and product lifecycle management Ability to balance strategic thinking with hands-on execution to deliver i

About Zeta: Zeta is a globally recognized next-gen banking technology company. Our modern platforms enable financial institutions and fintechs to launch extensible and compliant banking asset and liability products spanning cards, loans, and deposits. Our cloud-native and fully API-enabled stack supports processing, issuing, lending, core banking, fraud, loyalty, digital banking, and agentic AI solutions amongst many other capabilities. Zeta has 1700+ employees with over 70% in technology roles across locations in the US, Middle East, and Asia - representing one of the largest and most capable teams ever assembled in banking tech. Globally, customers have issued 30M+ cards on Zeta's platform expected to grow to 60M+ in the coming years. Most recently valued at $2B, Zeta counts Softbank, Mastercard, and Optum amongst its investors. About the Role: Zeta is looking for a highly entrepreneurial VP of Sales & Business Development to help build the book of business across sponsor banks, BIN sponsors, agent banks, program managers, and fintechs. This is a 0-1 role that will be responsible for creating, qualifying, progressing, and closing high-quality opportunities across debit, prepaid, credit, lending, and adjacent banking technology propositions. The ideal candidate will be a hands-on business builder with strong existing relationships in the US banking, sponsor bank, and fintech ecosystem; the ability to open senior doors; and the commercial discipline to convert market access into qualified pipeline, active pursuits, and signed revenue. Responsibilities <span data-ccp-parastyle="First Paragraph" data-ccp-parastyle-defn="{"ObjectId":"276295ed-5df2-5456-988c-5fdbab071054|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",20