Senior Manager It Operations Jobs

Our work informs teams at every level of Asana and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to develop valuable insights about customer behaviors and attitudes, translating them into actionable recommendations. We think deeply about new areas, help develop and test concepts, and improve products and services once they’ve rolled out. As a Senior Experience Researcher, you will be a strategic partner who not only executes high-impact research but also shapes the research culture to elevate our collective craft. This role is based in our Vancouver office. Day to day collaboration is split roughly 50/50 between Vancouver teammates and San Francisco teammates. Locally, you will work closely with our PLG Adoption teams, specifically partnering with the AI Activations (AIA) and Conversion and Retention (CoRe) teams. Key local partners include Product Managers, Designers, and Engineering leads. We operate with an office-centric hybrid schedule. In-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you interview for this role, your recruiter will share more about in-office requirements. In this role, you will help shape and scale Asana’s Product-Led Growth (PLG) self-serve business. We recently launched several major new products—including AI Teammates, a Meetings product, and Asana for Client Management (ACM). We are also preparing two more major product lines for launch, which will unlock entirely new workflows and use cases for our customers. Historically, our growth relied on selling more seats or moving customers to higher tiers. Now, we have multiple new growth vectors, from AI credit consumption to these brand new product offerings. You will play a pivotal role in uncovering how to introduce u

Opportunity Overview: We are seeking a Pricing Analyst to join our Finance team. This is a hands-on, detail-oriented role embedded within our Commercial organization. The right candidate brings sharp analytical instincts, a bias for action, and the ability to deliver reliable financial support at a pace that keeps up with a fast-moving sales team and pricing leader. The role blends pricing analysis (~70%) with core FP&A support (~30%), giving you broad exposure to how pricing decisions flow through to budgets, forecasts, and company performance. What you’ll do: Develop, maintain, and use pricing models to forecast profitability, revenue impact, and margin changes Partner with Commercial, Clinical/Operations, and Actuarial teams to develop pricing models and present summaries to senior leadership Review deal opportunities, RFP responses, custom pricing structures, and discounting frameworks, providing clear recommendations to the pricing leader and Finance leadership Analyze the cost impact of process and product improvements and incorporate them into financial and pricing models Assist with organization-wide strategic projects and provide scenario modeling, serving as a subject matter resource for pricing inputs and assumptions Gather and compile data from internal systems to monitor financial performance, key metrics, and client profiles Support budget and forecast preparation for the Sales and Marketing organizations, partnering with budget owners to build credible, data-backed plans Utilize Adaptive Insights (Workday Adaptive Planning) to manage planning cycles, scenario modeling, and financial reporting with efficiency and accuracy Apply AI-powered analytics tools to automate routine tasks, surface insights faster, and continuously improve the quality of financial output What you’ll need: 2–5 years of experience in pricing, commercial finance, or FP&A Demonstrated ability to build and maintain complex pricing models Advanced Excel and financial mod

SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. POSITION OVERVIEW Position: Platform DevOps Engineer Job Type: Full Time Location: Columbia, MD Clearance Requirement: TS/SCI, CI Poly Salary : Senior $215K SME $240K WHAT YOU’LL DO SIXGEN is actively seeking candidates to be part of a team that supports the United States Cyber Command (USCC). Our team is standing up USCYBERCOM’s AI Enterprise capability — the central hub that mission teams turn to when they want to move an AI solution from prototype to a secure, governed, enterprise-scale service. As a Senior Platform / DevOps Engineer on this team, you will build and run the infrastructure, pipelines, and control-plane guardrails that let the command adopt AI safely and at scale, with significant, visible impact on the mission of the USCC. What You'll Be Doing: Provide embedded operations support, capability integration, and rapid prototyping for AI-enabled tools in support of our customer. Design, implement, and maintain robust infrastructure for enterprise AI applications in cloud environments (AWS, Microsoft Azure) and on-prem/air-gapped/classified environments. Develop and optimize engineering workflows and processes to support AI model and agent development, deployment, and maintenance. Architect and manage CI/CD pipelines for continuous integration and continuous delivery of AI models, agents, and applications. Implement and manage containerization and orchestration solutions using Docker and Kubernetes, and build and maintain control-plane guardrails — identity, policy enforcement, approvals, audit/logging, and observability. Ensure efficient AI mo

Sales Support / Quoting Specialist In Office- Orlando, FL 32806 & Doral, FL 33172 About EOLA Power EOLA Power is Florida’s #1 independent provider of critical UPS service and maintenance. We support hospitals, municipalities, data centers, and industrial facilities that rely on dependable power infrastructure. We are seeking a detail-oriented Inside Sales Representative to support our sales and service teams through quoting, customer communication, and opportunity follow-up. This role is ideal for someone organized, responsive, and comfortable managing multiple quotes and customer requests in a fast-paced B2B environment. This is a stable, growth-focused position with the opportunity to expand into account management or senior sales support over time. Key Responsibilities Prepare and deliver service and equipment quotes for customers in a timely manner. Review incoming requests from sales reps and customers to ensure accurate scope and pricing. Follow up on open quotes to help move opportunities forward. Communicate with customers regarding pricing, timelines, and service options. Coordinate internally with sales, operations, and service teams to ensure accuracy. Maintain organized and detailed records in CRM and internal systems. Support outside sales team with customer follow-up and account support as needed. What We’re Looking For 2+ years in inside sales, sales support or quoting role (B2B preferred). Strong attention to detail and organizational skills. Professional communication skills (email and phone). Ability to manage multiple quotes and priorities simultaneously. Comfortable working in a fast-paced, team-oriented office environment. Experience in technical, industrial, construction, or service-based industries is a plus. Compensation & Benefits Base salary: $55K Commission opportunities 401(k) with company match Health, dental, and vision insurance Paid time off Professional development support Why Join EOLA Power? Named to the I

About Datadog: Datadog is the essential monitoring and security platform for cloud applications. We bring together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable. These capabilities help businesses secure their systems, avoid downtime, and ensure customers are getting the best user experience. The Team: Datadog's Finance team collaborates with teams across the organization, providing commercial, operational and analytical support to ensure that Datadog's business continues to scale rapidly and efficiently. The Opportunity: Strategic Finance partners with the business to analyze key financial and operational drivers across the company in order to support the business’ growth and success. As an analyst supporting revenue, you will manage and refine key financial models and data, help create our annual financial targets, and work directly with operational leaders across multiple functions to support execution against our goals. Your work will be highly cross-functional and play a pivotal role in connecting the dots across the organization through a financial lens, ensuring operational alignment and informing decision making. What You’ll Do: Manage financial forecasts and analyses that may include revenue, ARR, customers, product, and cash flow - translating insights into recommendations for senior leaders Partner with senior business leaders across various departments, such as go-to-market (GTM) and Product to track performance and assess trends Work with finance management on quarterly Board materials, including coordination and consolidation across stakeholders Partner with the Accounting team for monthly / quarterly flux analysis and financial close items Assist in planning and budgeting cycles, ensuring consistency in tools, templates, and processes across the organization Become proficient with various financial planning and business intelligence (BI) tools, including but not

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Central Market Management organization at Lyft is responsible for accelerating the growth of the business and for delivering our top business/company goals related to marketplace and business performance. Within Central Market Management, the Decisions & Insights team identifies and develops an understanding of our marketplace’s most critical problems & opportunities and creates business & product strategies to address them. We’re looking for an Analytics Lead to drive deep dive business & product analyses and drive growth. The ideal candidate has strong analytical problem solving skills, effective communication skills, and proactively takes ownership of their workstreams. Responsibilities: Develop hypotheses and analytical frameworks for understanding market dynamics and provide recommendations to senior leadership. Influence business strategy and product roadmaps through insightful analytics and business modeling. Be an analytical thought leader. Analyze marketplace product & marketplace trends and provide cross-functional teams with actionable insights on improvements and problem areas. Work in a fast-paced environment and effectively manage time to deliver business impact in a time-efficient manner Partner with Data Science, Product, Engineering, and other teams to deliver business, product, and strategy improvements Be proactive in pursuing opportunities and have a true ownership mindset to get things done Experience: 5+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup Experience in leading high visibility projects and influencing others in a cross-functional team environment Experience in communicating with and presenting to senior leaders and data st

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Community Operations manages Stripe’s support presence across public developer and merchant communities. The team responds across channels including X, Reddit, LinkedIn, Facebook, YouTube, and app-store reviews. Because these interactions are public and one-to-many, each response can influence user trust, Stripe’s brand, and the experience of people beyond the original poster. The team combines responsive community support with proactive signal detection. We identify recurring questions, emerging risk, product friction, documentation gaps, and opportunities to improve how Stripe supports its community. What you’ll do As a Community Operations Specialist, you will represent Stripe across public developer and merchant communities. You will independently assess and coordinate complex or high-visibility community cases, including situations involving influential users, executive tags, rapid amplification, privacy concerns, and incomplete information. You will guide less-experienced teammates, support incident and escalation response, surface recurring user and product signals, and contribute to defined operational-improvement projects. You will maintain strong queue performance while building experience in higher-impact Specialist work. For novel, highly sensitive, or incident-level decisions, you will work with senior Specialists and cross-functional partners to determine the safest path forward. Responsibilities Manage community interactio

ACCOUNT EXECUTIVE (TIER 1) EOLA Power — Inc. 5000 Fastest-Growing Company (2025) Priority Cities/States: Central & North Florida, New England, Fort Worth, TX, Dallas, TX, North Carolina EOLA Power is one of the fastest-growing critical power companies in the United States and an Inc. 5000 Fastest-Growing Company. We service UPS systems, batteries, and mission-critical infrastructure for hospitals, industrial facilities, municipalities, and data centers. WHAT YOU WILL DO Learn how to scope UPS replacements, battery upgrades, bypass systems, repairs, and PM programs Conduct site visits, build proposals, and manage your pipeline Work closely with Inside Sales, Contracting, Engineering, and Field Service teams Build long-term relationships across healthcare, industrial, municipal, and commercial markets Maintain disciplined follow-up, organization, and CRM accuracy IN-PERSON EXPECTATION This is a remote position, but success in this role requires being active in your territory: Meeting clients Visiting sites Attending tradeshows and industry events Traveling throughout your territory Engaging in revenue-producing activity If you're not in front of customers, you're with us - learning, preparing, and building toward being in front of customers. This is how you ramp quickly in this industry. WHO YOU ARE You don’t need UPS experience to succeed - but you do need to be: Coachable and eager to learn Organized and disciplined Comfortable in industrial environments Strong at communication and relationship building Driven to build a career in a high-growth industry Curious about technical systems, including electrical, mechanical, batteries, and generators Bonus experience: Industrial or technical sales Generator, electrical, or HVAC industries Field service background in UPS, battery, testing, mechanical, or electrical Selling PM contracts or technical services This role is designed for someone who wants to grow into a Tier 2 Power Systems Senior Account Execu

About the Team OpenAI Finance helps ensure the organisation is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team helps OpenAI scale responsibly and at speed by choosing the right external partners, structuring strong commercial agreements and building resilient supplier relationships. We partner with teams across the company to turn rapidly evolving needs into practical, economically sound solutions. Professional Services provides specialist expertise and capacity across OpenAI, spanning consulting and advisory, finance and accounting, legal, people-related services and managed services. Our sourcing team helps business leaders define the outcomes they need, select capable partners and establish clear commercial and delivery accountability. About the Role We are seeking a Strategic Sourcing Leader to lead and develop the Professional Services sourcing team and set direction across its portfolio. This is a people-management role with accountability for team performance, commercial quality, stakeholder experience and sustained business outcomes. You will translate business priorities into category strategies, achievable delivery plans and clear decision authority, while developing the judgement and independence of experienced sourcing professionals. You will oversee a broad portfolio, from strategic advisory relationships and enterprise programmes to a high volume of statements of work and renewals. You will remain hands-on in selected complex negotiations and critical decisions, while enabling the team to own and deliver its work. Working with senior leaders across Finance, Accounting, Legal, People, Extended Workforce and the business, you will create clarity from incomplete information, resolve competing priorities and adapt the team's approach as OpenAI grows. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employee

About the Team OpenAI Finance helps ensure the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team enables OpenAI to scale responsibly, securely, and at speed by helping teams choose the right external partners, structure strong commercial agreements, and build resilient supplier ecosystems. We work at the intersection of innovation and execution, partnering closely with leaders across the company to turn rapidly evolving needs into scalable, compliant, and economically sound solutions. Professional services are a critical source of specialized expertise, capacity, and operational leverage across OpenAI. Our work spans consulting and advisory services, finance and accounting, legal, people and talent, managed services, Human Data services, and other enterprise capabilities. Done well, sourcing becomes a source of trust and momentum—helping teams move faster with the right partners, clearer outcomes, stronger economics, and appropriate safeguards. About the Role We are seeking a Strategic Sourcing Lead to own and execute OpenAI’s category strategy for Professional Services. This is an experienced individual-contributor role for a high-velocity, hands-on sourcing operator who can set category priorities, own complex work end to end, exercise sound judgment, influence senior stakeholders, and build scalable category mechanisms in a rapidly growing organization. You will turn incomplete information, shifting priorities, and unclear decision paths into practical next steps and disciplined execution. You will manage a broad portfolio of services engagements—from strategic advisory relationships and enterprise programs to high-volume statements of work. Partnering directly with leaders across Finance, Accounting, Legal, People, Extended Workforce, and business teams, you will set category priorities and translate needs into clear sourcing strategies, executable engagement models, and measurable outcomes.

About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role Riga is a key engineering hub for GoCardless, an important stand-alone hub with over 200 people. All of the core Connectivity group is based there, the team that builds and runs every bank debit and open banking connection we offer, owning the full problem space end to end: build, operate, on-call and incident management, the same way any of our other groups do. We need someone to do three main things: ensure Connectivity delivers as a core group, responsible for all core banking connections and file submissions, managing billions of pounds in submissions every month, work that has to run flawlessly, every day; be the engineering site leader for Riga, working with local leadership to make the office a destination for people; and help advocate for and hire in Riga, working with grassroots training schools and communities to make GoCardless a destination for local talent. What excites you Owning the roadmap - strategically plan our reliability and future delivery with other senior leaders, while prioritising technical investment with a clearly articulated ROI. Shaping

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Pre-Sales Systems Engineer supporting U.S. Air Force and federal defense customers, you will help translate mission and technology requirements into innovative data-storage solutions. You will serve as a trusted technical advisor throughout the sales process, partnering with account managers, specialists, channel partners, and customers to demonstrate how the Everpure portfolio can deliver secure, scalable, and measurable business outcomes. WHAT YOU’LL DO Build a deep understanding of U.S. Air Force and federal customers’ missions, priorities, technical environments, and decision criteria. Connect Everpure solutions and ecosystem technologies to customer outcomes across enterprise storage, distributed architectures, file systems, cloud, and modernization initiatives. Partner with account managers, specialists, and channel partners to shape account strategy, create a seamless customer experience, and drive revenue growth and net-new business. Lead technical evaluations, benchmarks, proofs of concept, and system configurations, translating customer requirements into compelling solution designs. Develop and deliver clear, persuasive technical presentations and architecture discussions that establish the technical win with customers and prospective accounts. Provide technical leadership on storage products and competitive offerings across DAS, NAS, SAN, FC, iSCSI, and software-defined or distributed storag

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The head of EMEA Refund Fraud will lead Doordash’s EMEA strategy for preventing and managing refund abuse across our marketplace. You will be accountable for the performance of the Credit and Refund (C&R) Fraud domain: setting the long-term vision, determining where we focus our resources, and building the team, controls and capabilities required to reduce fraud sustainably while protecting the experience of genuine customers. This is a senior leadership role at the intersection of Integrity, Customer Care, Product, Engineering, Analytics and Finance. You will lead a team of experienced fraud and strategy professionals and work with senior leaders across Deliveroo to make complex decisions about fraud risk, customer experience, operational cost and product investment. You will need to be comfortable operating in ambiguity, identifying problems before they become material, and turning complex and sometimes incomplete signals into a clear strategy. Success will come not from personally solving every problem, but from creating the direction, operating mechanisms and team that enable Deliveroo to manage refund fraud effectively at scale. What You’ll Be Doing Setting the C&R Fraud Strategy Set and own the 1–2 year vision and strategy for C&R Fraud, translating wider Integrity and business priorities into a focused roadmap. Proactively identify emerging risks, systemic vulnerabilities and opportunities rather than waiting for problems to be assigned. Determine the highest-value problems for the team to solve and make clear choices about where we should (and should not) invest. Define how we balance fraud loss, customer experience, operational cost and growth when desig

Technical Writer Location: Hyderabad, India OUR MISSION At Redwood Software, we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full-stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in automation's transformative power. Our unparalleled solutions empower organizations to orchestrate, manage, and monitor their workflows across any application, service, or server — in the cloud or on-premise — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As a Technical Writer at Redwood, you'll create and maintain documentation for our Tidal product line, working closely with product, engineering, and UX/design to keep customer-facing documentation and in-product content accurate and consistent. You bring solid technical writing skills and sound judgment on ambiguous product or design questions. You're curious about applying AI tools to your own workflow, and comfortable partnering with designers and senior writers on content strategy. You'll follow and contribute to documentation and content design standards set by the team, and make structural or strategic content calls as they arise, looping in your lead on cross-team tradeoffs. Documentation Development Write and maintain user guides, implementation documentation, developer content, and release notes for Tidal and Finance Automation, keeping pace with each release cycle. Produce API documentation (e.g., using Swagger/OpenAPI) for developer-facing endpoints as needed. Translate technical concepts — such as job scheduling and workload orchestration in Tidal, or financial close and reconciliation processes in Finance Automation — into content suited

Title: Software Engineer II, Backend — Toast International Location: Toronto, ON / Canada Hybrid (Ontario) Level: Software Engineer II (SE2) Who We Are Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? As a Software Engineer II on the Toast Tables International team, you will build and scale the cloud services powering modern table management, guest reservations, and front-of-house hospitality for high-volume restaurants across the UK, Europe, and Canada. In this role, you will work hands-on with distributed microservices in Java and Kotlin—delivering high-impact capabilities such as payment integrations, messaging services, and core platform workflows. You will collaborate with senior engineers, product managers, designers, and mobile/web teammates across North America and Europe to deliver reliable, high-performance features. About this roll* (Responsibilities) Build, test, and deploy scalable backend microservices using Java / Kotlin and AWS infrastructure. Implement core reservation and guest lifecycle APIs, including international phone validation, geoblocking rules, and two-way notification services. Develop transactional and payment components for reservation , pre-authorizations, and Card workflows. Build data sync endpoints and event consumers connecting with POS order data, fulfillment, and Guestbook profiles. Write comprehensive automated unit, integration, and contract tests to ensure zero-regression releases and high test coverage. Monitor service health, analyze logs and metrics (Datadog/CloudWatch), and participate in on-call rotations to maintain platform uptime. Collaborate in team agile ceremonies, code reviews, and technical design discussions, leveraging modern development tools to ship quality software efficiently. Do you have the right ingredients*? (Requirements) 2–4 years of profe