Senior Manager Process Excellence Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Senior Engineering Manager , Twilio’s Segment team. About the job As a Senior Engineering Manager on the Twilio Segment Data platform/ pipelines team, you’ll build and scale systems that process several hundred thousands of data points per second. You will lead the development of high-scale ingestion and data processing systems You'll guide the team in designing, operating and maintaining complex distributed systems, ensuring reliability, performance, and cost-efficiency while querying petabytes of data for our customer data platform (CDP). Responsibilities In this role, you’ll: Own and deliver robust, high-scale routing experiences for Data platforms & pipelines for Twilio Segment. Champion team growth and success, prioritizing mentorship and individual development. Architect and operate always-available, complex distributed systems in cloud environments. Guide technical decisions, articulating trade-offs between cost, p

About the opportunity We are seeking a hands-on, strategic Senior Product Manager - Ops Automation & Enablement (OAE) with a passion for building the intelligence and systems behind world-class banking operations. This is a true builder’s role: you will lead the strategy, design, delivery, and enterprise-scale adoption of Agentic AI, hyperautomation, process mining, and internal tooling to reshape how complex, control-intensive Banking Operations are executed. You will work cross-functionally with product managers, engineers, data scientists, and operational leaders to ensure N26 can scale aggressively across markets and product offerings without proportional headcount growth—all while maintaining the strict regulatory and quality standards our customers expect. In this role, you will: Lead Enterprise Transformation & Agentic AI Adoption: Architect AI Workflows: Design, deploy, and govern E2E, multi-step Agentic AI solutions and automations that target high-volume processes, cross-team friction, and manual back-office tasks. AI Champion: Act as the primary AI Champion for Banking Operations: translating complex ML/AI concepts into practical, working systems rather than just talking about them. Change Management & Value Realization: Identify structural and behavioral barriers to adoption; design frameworks that embed new AI capabilities into day-to-day operations and team decision-making. End-to-End Operating Model & Process Intelligence: Process Mining Re-Engineering: Lead structured process capture, process mining, and workflow mapping. Evaluate opportunities to completely redesign end-to-end workflows rather than merely automating existing inefficiencies. Core CRM & Platform Integration: Partner with Conversational Banking and Platform owners to optimize Salesforce (our core case-management backbone) and integrate AI agents with our central architecture and AWS infrastructure. Operational Efficiency & ROI: Define and track clear metrics for

About the opportunity We are seeking a hands-on, strategic Senior Product Manager - Ops Automation & Enablement (OAE) with a passion for building the intelligence and systems behind world-class banking operations. This is a true builder’s role: you will lead the strategy, design, delivery, and enterprise-scale adoption of Agentic AI, hyperautomation, process mining, and internal tooling to reshape how complex, control-intensive Banking Operations are executed. You will work cross-functionally with product managers, engineers, data scientists, and operational leaders to ensure N26 can scale aggressively across markets and product offerings without proportional headcount growth—all while maintaining the strict regulatory and quality standards our customers expect. In this role, you will: Lead Enterprise Transformation & Agentic AI Adoption: Architect AI Workflows: Design, deploy, and govern E2E, multi-step Agentic AI solutions and automations that target high-volume processes, cross-team friction, and manual back-office tasks. AI Champion: Act as the primary AI Champion for Banking Operations: translating complex ML/AI concepts into practical, working systems rather than just talking about them. Change Management & Value Realization: Identify structural and behavioral barriers to adoption; design frameworks that embed new AI capabilities into day-to-day operations and team decision-making. End-to-End Operating Model & Process Intelligence: Process Mining Re-Engineering: Lead structured process capture, process mining, and workflow mapping. Evaluate opportunities to completely redesign end-to-end workflows rather than merely automating existing inefficiencies. Core CRM & Platform Integration: Partner with Conversational Banking and Platform owners to optimize Salesforce (our core case-management backbone) and integrate AI agents with our central architecture and AWS infrastructure. Operational Efficiency & ROI: Define and track clear metrics for

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE We are hiring the next generation of product managers. AI has collapsed the work that used to sit between an idea and a working version of it, and for the first time, PMs can be true builders. The PMs who win in this era do not manage the work. They build the product, every day, with their own hands. A Senior Product Manager owns a meaningful surface of ClickUp and is accountable for whether it gets better. You decide what to build and why, then go build a working version of it. You prototype in Cursor and Claude when an idea is faster shown than written. You live in the data and the customer signal, and the time between spotting a problem and having something people can react to is measured in days, not weeks. The PMs who compound the most impact at this level are the ones who keep finding leverage that did not exist last quarter. KEY RESPONSIBILITIES Own the vision, roadmap, and delivery for a defined product surface, balancing near-term wins with longer-horizon investments. Run continuous discovery. Building and using agents to monitor and synthesize that part of your job. Write sharp PRDs and specs that give engineering and design what they need to move fast without ambiguity. Define success metrics before you build, track them after you ship, and iterate when outcomes do not match expectations. Prototype your own ideas using Cursor, Claude Code, and our Prototype Playground. Show the concept before filing the ticket. Collaborate cross-functionally with engineering, design, analytics, and GTM without needing to be managed through the process. Present your roadmap and results clearly

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role As (Senior) Sales Manager - Commodity (f/m/d) you will be responsible for acquiring new customers and completing your own customer portfolio in the commodity sector. As part of our Commodity team, you will work to further expand the Commodity and Forestry Products business and build long-term and profitable customer relationships. Key Responsibilities Be responsible for the acquisition of new customers and the completion of your customer portfolio in the area of commodity sea freight export. You will be responsible for both sales and procurement for your customers. Promote our product by paying special attention to the needs of our customers. Working closely with our customers, maintaining our customer relationships and thus actively contributing to their and our success. Anticipate future customer needs and improve our customer platform in close collaboration with our product development team. Required Skills and Experience You have several years of professional experience in commodity sales You enjoy acquisition and communicating with partners from various industries You not only have exceptional sales talent but also the ability to build and maintain a network You have a strong hands-on mentality and the ability to work in a dynamic and challenging environment You are a reliable team player with a proactive and independent working style You are fluent in English Preferred Skills and Experience You ideally have an existing customer portfolio in the Forestry Product area Don’t fit all of our criteria? That’s okay!

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ➡️ Mission Join us as a Product Manager for KYCB and help build one of the most sophisticated compliance engines in Europe. You'll own how Qonto verifies who its 600,000+ customers are — from their first sign-up to their next periodic review — under the guidance of Quentin, our Director of Product for Customer Lifecycle. ➡️ What you'll do Own entry-into-relationship checks: You'll shape the identity, fraud, and sanctions rules that decide who becomes a Qonto customer, across countries and business types. Design agentic compliance workflows: You'll build AI-driven decisioning that automates routine checks end-to-end, reserving human judgment for the cases that truly need it. Simplify periodic reviews: You'll rethink how we re-verify high-risk customers over ti

About the team Program Management is a sub-function under Strategy function and is responsible to drive large, complex, multi-phased, multi-year Strategic Initiatives that helps to deliver Product/Tech. and Business Operations Capabilities that are identified by Myntra Leadership as part of Quarterly OKR process. Strategic Program Management acts as an enabler by playing a critical role in initiation of programs(defining, structuring and building a deliverable based plan) & leading cross-functional teams to focus on outcomes that meet strategic objectives. Team receives broad guidance from top management and requires a high level of problem solving ability in an ambiguous environment with-in Myntra & Flipkart Group companies (Fk, CLeartrip, Health+, Externalization etc.) Responsibility Partner with Product / Business / Tech owners and Design & Operation Leaders in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational strategic choices Review the business case and Own E2E (starting with solutioning till go-live) execution of one or more top level key strategic initiatives on need basis partnering with senior leadership team Besides managing and executing Strategic Programs, need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews Skills/Competencies required Education - B.Tech/B.E, MBA , PMP Certified Understanding of eCommerce industry and hands-on experience in driving complex strategic initiatives 7-10 Years of seasoned experience professional in project/ program management, preferable in supply chain, e-commerce business domains. Strong people skills: ability to influence people, negotiate and be unflustered in crucial conversations Strong affinity for data-based decision-making; adept at designing useful measurements Ability to thrive in an evolving/ambiguous environment and ability to deal with lac

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Senior Workforce Manager to own the global capacity planning framework across all of Qonto's Ops factories. You'll set the methodology every factory uses, hold the consolidated budget view, and be the senior owner of BPO relationships at a strategic and contractual level. This is a hands-on build-and-run role: you'll design the model and direct its rollout, under the guidance of Marie Piquemil, our Head of Operations Enablement. ➡️ What you'll do Design and own the capacity planning framework: You'll build the reference model and set the forecasting cadence, templates, and definitions every factory's WFM analyst works from. Optimise the internal vs. BPO capacity mix: You'll build the system that determines the right balance of internal agents and BPO

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

As Senior Group Manager of Experience Design on Datadog's Web Experience team, you will lead and grow the Experience Design group while remaining hands-on with the web experiences that matter most to our customers and business. You will manage two designers today and help shape how the team scales over time. You will set a high bar for craft and execution across research, journey mapping, interaction design, prototyping, implementation, and post-launch quality. You will also evolve AI-assisted and code-connected design workflows, partnering closely with Product Marketing, Growth, Web Engineering, and Web Content Engineering to move from ideas to shipped experiences. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead and grow the Experience Design group, managing two designers today and helping shape the team as its scope evolves Hire, coach, develop, and set clear expectations for designers while maintaining a high bar for design craft Design priority web experiences from journey mapping and research through interaction design, prototyping, and shipped pages Prototype with AI and working code, use Figma MCP and Code Connect to keep design and implementation aligned, and work directly in the CMS when appropriate Own and evolve the team’s design process across discovery, critique, specification, handoff, and post-launch quality assurance Partner with Product Marketing, Growth, Web Engineering, and Web Content Engineering to shape priorities and deliver web experiences that support business goals Who You Are: Experienced across UX/UI, journey mapping, and web design, with a portfolio of shipped, high-traffic marketing or product marketing experiences and particular depth in web and product experience A people leader who remains actively involved in design

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An Overview about the Role We're looking for a Senior Product Manager to own the Lead-to-Opportunity (L2O) domain within our Salesforce and GTM technology ecosystem. This role sits at the intersection of marketing operations, sales process, and technology owning the roadmap for how leads are captured, scored, routed, and converted into pipeline, and how our broader GTM tech stack supports that motion. This is a foundational hire one of the first product managers on a team actively transforming from a reactive BSA model into a proactive, roadmap-driven product organization. You'll be both an individual contributor driving your own

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role SoFi is looking for a Senior Product Manager to help build the products and platforms that power our members' financial lives. In this role, you'll help define, prioritize, and deliver features and experiences that make it easier for our members to borrow, save, spend, invest, and protect their money. Your work will directly contribute to SoFi's mission of helping every member get their money right. You will own key elements of your product area's strategy, working across engineering, design, data science, marketing, operations, finance, risk, legal, and compliance to translate customer needs and business goals into a clear, iterative roadmap. You'll bridge technical and business worlds to deliver product enhancements that delight users and drive meaningful outcomes. As a Senior Product Manager, you'll be expected to set ambitious goals, sweat the details, be gritty, and be accountable to results. The specific team and product area will be scoped during the hiring process based on business needs and your background. What you'll do Define and execute on a product vision and multi-year roadmap for your product area. Prioritize and drive backlogs for launch with your dedicated engineering teams, writing detailed requirements and partnering closely with developers. Own instrumentation, data, and analys

About the team The People Product team builds the internal tools and frameworks that power every employee's journey across DoorDash, Deliveroo, and Wolt. We combine a hybrid "build + buy" approach to deliver intelligent, scalable and people-centric experiences across hiring, compensation, onboarding, learning, performance and more — connecting our mission to empower local economies with the experience of the people who make it happen. We partner closely with Design, Engineering, Analytics, People/HR, Total Rewards and Talent Acquisition to build products that elevate the entire People Tech stack across all three brands. About the role We're hiring a Senior Product Manager to own the our internal compensation products — this includes the tooling, data, and AI that determine how DoorDash sets and maintains pay ranges across every job family, level, and country. Range setting is the starting point, as it is the core process of a compensation team and the infrastructure everything else is built on. Your role is to turn that into a product: a range-setting workspace that ingests market and internal data to enable a Compensation Partner to review and make decisions. This is an individual contributor role with a clearly scoped product area. The range-setting tool and the monitoring dashboard are the anchor. You will also own the seams into adjacent compensation surfaces — recruiter offer guidance, budget modeling, headcount planning, and Workday range loads — wherever they depend on range data. What you'll be doing Own product decisions for the compensation range-setting stack — the range tool, its recommendation engine, and the monitoring dashboard — partnering with Compensation on methodology while owning how that methodology becomes product logic. Define the data pipelines and data products that range setting depends on — historical ranges, offers, incumbent, and attrition data — and own the partnership with People Analytics on the semantic layer and the proposed compen

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Security Platform builds and operates the technology at the intersection of security, privacy, software engineering, and data engineering. As a Senior Engineering Manager, Security Platform, you will guide a diverse group of software engineers to build critical tools and automation solutions used across Twitch. You will report to the Director of Security, Identity, and Privacy Platforms. You will manage engineers responsible for operating our security data platform handling billions of weekly events, a multi-petabyte data lake, and numerous analysis tools that provide critical data across the organization to support important security programs. You will also lead engineers responsible for writing software to accomplish security at scale through automation, libraries, and services. With this team, you will lead the full software development lifecycle from product discovery, roadmap prioritization, and execution. Programs you support will include Fraud, Service-to-Service Auth, Detection and Incident Response, Vulnerability Management, Engineering Intelligence, and Privacy. You are experienced in software and data engineering, you bring awareness of the industry's cutting edge, and you're passionate about security. If this sounds accurate, come join us! You can work from San Francisc

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Security Platform builds and operates the technology at the intersection of security, privacy, software engineering, and data engineering. As a Senior Engineering Manager, Security Platform, you will guide a diverse group of software engineers to build critical tools and automation solutions used across Twitch. You will report to the Director of Security, Identity, and Privacy Platforms. You will manage engineers responsible for operating our security data platform handling billions of weekly events, a multi-petabyte data lake, and numerous analysis tools that provide critical data across the organization to support important security programs. You will also lead engineers responsible for writing software to accomplish security at scale through automation, libraries, and services. With this team, you will lead the full software development lifecycle from product discovery, roadmap prioritization, and execution. Programs you support will include Fraud, Service-to-Service Auth, Detection and Incident Response, Vulnerability Management, Engineering Intelligence, and Privacy. You are experienced in software and data engineering, you bring awareness of the industry's cutting edge, and you're passionate about security. If this sounds accurate, come join us! You can work from San Francisc