Senior Manager Process Excellence Jobs

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest growing SaaS start-up companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. AlertMedia is looking for a Senior Product Manager to lead the strategy and development of new AI capabilities that help organizations coordinate complex critical-event response workflows. This person will take the product from zero to one—turning customer needs into trusted automation and partnering with Engineering and Design to rapidly prototype, ship, and scale new solutions. Who you are: You have built products that turn scattered, manual work into something coordinated and dependable. You have watched capable people stitch together tools, tabs, and checklists by hand to get through a high-stakes process — and you have felt the pull to replace that friction with software that simply does the right next thing. You know the difference between automation that earns trust and automation that gets in the way. Now you want to do that at scale, for thousands of teams, on a product being built from the ground up. You are curious about how customers actually work rather than how they say they work, com

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a senior account manager of the Greater China Export business, you’ll help to drive revenue growth for the largest advertisers on Pinterest: What you’ll do: As a Senior Account Manager (Growth – Torso) in the Greater China Export business, you will own a portfolio of high‑potential torso advertisers and help them grow into future flagship partners on Pinterest. You will manage approximately 10–20 verticalized books (for example, Apps, Ecommerce, Gaming, and other performance‑driven export verticals), drive measurable business results, and build scalable playbooks for this segment. Build and nurture relationships with a portfolio of high‑potential torso advertisers in the Greater China Export business, proactively engaging them on performance, optimization, and new opportunities. Own a verticalized book (for example, Apps, Ecommerce, Ga

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for a Senior Industry Manager (Argentina) to lead our monetization efforts in some of Pinterest’s fastest-growing international markets, Argentina, Chile and Colombia. Reporting to the VP of Latin America Sales, you'll be responsible for building Pinterest’s business and presence across these regions. You will work closely with cross-functional partners to drive business results for our clients while delivering significant growth. You will manage a team of sellers. You will represent Pinterest externally and serve as our voice within the digital advertising industry. What you’ll do: Manage a team of Client Partners and Client Account Managers based in Argentina and Mexico. Close strategic partnerships and scale revenue with advertisers of different sizes in Argentina, Chile and Columbia. Drive Sales operational e

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for a Senior Product Manager, Core Saving Experience, to lead how people save, build and organize boards across our core surfaces. You’ll own the end-to-end save experience for new and existing Pinners, from first-session saving to ongoing curation and action. You’ll partner with cross-functional teams to build delightful, AI-powered saving and curation experiences that help Pinners turn inspiration into action. What you’ll do: Own the product strategy and roadmap for the Core Saving Experience, including new user saving, ongoing saving and adjacent organizing actions across key Pinterest surfaces. Define and drive the strategy for new user saving, improving first-session save conversion, early repeat saves and early board creation to build durable habits. Lead the product strategy for new and sparse boards so Pinners quickly see v

About the Team The Capital Markets team develops the financing strategy, solutions, and partnerships needed to support our expanding global AI infrastructure platform and long-term investment plans. About the Role We’re looking for a senior structured finance leader to create immediate execution leverage for a growing capital markets function. In this role, you’ll take broad financing objectives, such as raising a large pool of capital from a defined set of counterparties, and independently turn them into well-run transaction processes. You’ll lead complex financings from strategy through close, manage counterparties and advisors, and bring sound judgment to capital structure, risk allocation, process design, and execution. This is a hands-on role for someone who is still close to the details, not a purely senior relationship manager. Your work will allow the team lead to spend less time in day-to-day execution and more time building the broader capital markets organization. In this role, you will: Lead large, complex financing processes from initial structuring through diligence, negotiation, documentation, and closing. Translate broad capital-raising objectives into executable financing plans, timelines, work streams, and counterparty strategies. Manage lenders, investors, advisors, counsel, and internal stakeholders across high-stakes transactions. Provide oversight on financial structuring, modeling, diligence, risk allocation, and transaction documentation. Make clear recommendations on financing strategy, counterparty selection, process design, and tradeoffs. Operate effectively in a small, high-impact team without relying on a large analyst or associate bench. Help build repeatable internal processes for a financing function that is still scaling. Coach and develop more junior transaction professionals. You might thrive in this role if you have: 8-15 years of experience executing structured finance, project finance, infrastructure finance, digital infrastruct

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking an experienced and highly organized Paralegal to support SoFi’s Litigation and Arbitration group within our Legal Department. Key responsibilities include end-to-end matter management, assisting with document collections and reviews, legal invoice and vendor tracking, legal hold implementations, and providing support to in-house counsel on legal requests. This role oversees daily process management for the team and reports to the Senior Paralegal, Service of Process Manager. The ideal candidate brings a strong background supporting litigation and arbitration in both law firm and in-house settings, alongside hands-on experience in matter management and legal support workflows. Detail-oriented and proactive, you excel at partnering with attorneys, outside counsel, and cross-functional teams to navigate complex legal disputes. What you’ll do: Experienced and highly organized paralegal to support SoFi’s Litigation and Arbitration group. Proven hands-on experience with end-to-end matter management in law firm and in-house settings. Direct experience assisting with document collections, review, and legal hold implementations. Strong background in managing legal invoices, tracking, and maintaining vendor relationships. Ability to oversee daily process management and streamline legal suppor

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role For many of our creators, streaming on Twitch is a career, and our payment systems are central to making this possible. We're operating at a massive scale and you'll help millions of creators to earn a living doing what they love. As a key member of the engineering team, you will report to the Senior Engineering Manager of Payments team and have the opportunity to build and scale solutions that affect millions of users and broadcasters. You will take high ownership of your services - architecting, building and operating them. You will partner with other engineers, product managers, designers and data specialists to deliver solutions. Our team is based in San Francisco, CA You Will: Work with technical leads and other engineers to design and develop commerce/payments platform and services Contribute to customer-focused project deliveries Work with other teams to clarify product requirements Improve engineering processes Participate in design and code reviews You Have: Minimum of Bachelor’s degree in Computer Science or prior relevant engineering experiences Strong understanding of data structures, algorithms, data modeling and schema design 1+ years as an software engineer Experience creating detailed technical documentation Proficient experience level in one or more of the fol

Weekly office requirement: Hybrid, Mon/Tues/Thurs weekly Employment type: Permanent Seniority level: Mid-senior Language: All stages of the recruitment process will be conducted in English At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Senior Customer Success Manager to play a key role in our Enterprise Customer Success Team in London .If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? 🤔 As our Senior Customer Success Manager you’ll: Take ownership of a portfolio of our largest Enterprise clients across the Media & Tech sectors. You'll turn usage data into strategic insight, prove ROI, and drive renewal and growth, largely under your own direction. If you've managed a complex enterprise book before and know how to spot patterns instead of firefighting account-by-account, this is built for you. A few things you’ll be responsible for: 👉Working within our Enterprise Customer Success team, you will be part of a global account team assuming ownership and management of the relationship of some of our largest clients, helping them to realise value and support growth. 👉 Building and managing relationships with key stakeholders and end users across your portfolio 👉 Analyzing usage trends to segment your book of business into risk / maintain / growth and prioritize accordingly 👉 Creating and executing account and success plans that track progress toward client outcomes and prove ROI 👉 Spotting patterns across your portfolio and turning them into repeatable, scalable processes, not one-off fixes 👉 Scoping and flagging commercial and expansion opportunities to your Account Manager counterparts 👉 Balancing scaled engagement (content, digital, automation) with personalized, consultative support 👉 Forecasting account risk and

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. At Celonis, we believe that every company can unlock their full execution capacity - and for that we need you as a Customer Support Delivery Manager! As a Customer Support Delivery Manager, you will be responsible for the renewal of Premium Support contracts and all related services. In this role, you will manage one or more customers, who have purchased our Premier and Premier+ Support to review and drive the business. You will also be their point of escalation and ensure a regular cadence of meetings with them. Furthermore, you will assure SLA adherence on KPIs agreed in the Premier and Premier+ Support contract and support OLAs. As a Support Delivery Manager, you will ensure a phenomenal Customer and Partner Experience (CSAT) for support incidents. This will foster a strong partnership between the different Celonis Support teams and stakeholders in other regions and Celonis Lines of Businesses. Apart from this you will partner with regional and global peers at Celonis to ensure consistency and follow-through for global processes and coordination of resources. You: 8+ years of work experience in a Global Technical Software Support Center or IT customer service industry 6+ years in a customer facing support role Prove

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Celonis Business Apps Supply Chain team is an innovative group of product and technology enthusiasts focused on creating and deploying next-generation solutions in the Supply Chain domain. We are transforming how enterprise solutions are built driven by our customers' business critical problems. Our team strikes an ideal balance between deep technical execution (including advanced data engineering and AI tooling) and a sharp customer focus to create highly impactful products that accelerate value realization across our customer base. The Role: You will gain experience in the Supply Chain and related processes and act as the interface between customers, our Go-To-Market and our Product & Engineering teams, shaping the future of Celonis’ product offering in this domain. Take this chance to rethink the way companies run their Supply Chain processes, with a specific focus on Procurement and help our customers to accelerate their value realization with Celonis. As an Application Product Manager for Procurement, you will operate at the intersection of customer-facing solution engineering and core product innovation to architect and deploy cutting-edge enterprise AI solutions. In this hybrid role, you will partner directl

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Celonis Business Apps Supply Chain team is an innovative group of product and technology enthusiasts focused on creating and deploying next-generation solutions in the Supply Chain domain. We are transforming how enterprise solutions are built driven by our customers' business critical problems. Our team strikes an ideal balance between deep technical execution (including advanced data engineering and AI tooling) and a sharp customer focus to create highly impactful products that accelerate value realization across our customer base. The Role: You will gain experience in the Supply Chain and related processes and act as the interface between customers, our Go-To-Market and our Product & Engineering teams, shaping the future of Celonis’ product offering in this domain. Take this chance to rethink the way companies run their Supply Chain processes, with a specific focus on Procurement and help our customers to accelerate their value realization with Celonis. As an Application Product Manager for Procurement, you will operate at the intersection of customer-facing solution engineering and core product innovation to architect and deploy cutting-edge enterprise AI solutions. In this hybrid role, you will partner directl

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Celonis makes processes work for people, companies, and the planet. The Celonis Process Intelligence Platform, powered by process mining and AI, combines process data and business context to create a living digital twin of the enterprise, connecting people to processes, teams to each other, and AI to the business. We believe there is a massive opportunity for companies to understand their business, optimize operations, and drive significant value across the top, bottom and green lines - and for that, we need you to join us. The Team: The North America marketing team fuels customer success and market growth by building and increasing brand awareness, accelerating pipeline -- both independently and with our partners -- and cultivating a customer community of change makers. We amplify success stories through targeted campaigns and customer advocacy and drive engagement across industries, personas, and the entire customer journey, from prospecting to renewals. This dynamic team, led by the VP of North America Marketing, includes Field Marketing, Partner Marketing, Customer Advocacy, and our Executive Briefing Center. As part of the GTM marketing organization, we thrive on cross-functional collaboration - working as one team,

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: Product marketing at Celonis is strategic, scrappy, and tight-knit. We value leading with empathy in our interactions, working closely with each other and other teams (often deliberately delivering projects as mini teams or co-leads of two), giving back together, and making things as simple as possible. Each product marketer is the CMO of their product domain and focused on four pillars: Defining and executing product positioning, messaging, and launches Enabling and supporting the go-to-market and marketing teams Informing product strategy Driving product adoption and success. The Role: We’re looking for someone who loves technology and products, and knows how to turn complex ideas into clear, compelling stories. You’ll own our CIO narrative and offering, while also working with Corporate Development & Partnerships on strategic technology partners including OpenAI, Microsoft, and Oracle. Reporting to the Senior Director of Product Marketing for Platform, you’ll work closely with Product, Customer Transformation, Sales, Presales, Marketing, and our partners to shape positioning, joint value propositions, and go-to-market strategy. The work you’ll do: Product Positioning Create product positioning and messa

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem including homebuyers and sellers, lenders, title and escrow agents, and real estate agents onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. What You'll Work On Qualia is looking for an experienced Senior Product Marketing Manager to help lead go-to-market strategy across our product portfolio. As a key member of the Product Marketing team, this individual will manage go-to-market initiatives, lead product and feature launches and integrated campaigns, develop messaging and positioning, support sales enablement, and produce content such as product collateral, videos, and customer case studies. This highly collaborative role partners closely with cross-functional teams, including but not limited to Product, Sales, Marketing, and Customer Success. Responsibilities Create and execute comprehensive go-to-market strategies for new product launches, feature releases, and integrated marketing campaigns Produce compelling value propositions and messaging that differentiate our products in the market and resonate with target audiences Develop high-quality content, including product decks, videos, customer case studies, webinars, and more, that highlight the benefits and differentiators of our products Partner with sales teams to develop effective tools, training, and content that empower them to communicate product value to prospects and customers. Create and deliver presentations, sales collateral, and case studies that show customer success Gather customer feedback to iterate on product messaging and positioning. Work closely with Custom

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes. TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers. TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful. Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: G