Senior Manager Process Excellence Jobs

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. We’re seeking a highly motivated, Senior Product Designer to play a key role in designing, exploring, and continually delivering innovative solutions and experiences. If you have a passion for creating innovative products and thrive on identifying and solving user needs, we want you! You'll Own: Drive the user experience and design for one of Gong’s key product areas. Lead end-to-end design processes- from ideation and wireframes to polished, high-fidelity designs. Champion user-centered design principles and act as the voice of the user across the product lifecycle. Help shape and refine Gong’s UI pattern libraries and design guidelines. Take ownership of creating intuitive, scalable, and impactful product experiences. You'll Solve: Research and deeply understand complex user problems in B2B SaaS environments. Transform complicated workflows into ele

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. We are looking for a Backend Software Engineer (Java), mid to senior level, to join the Metadata Platform DB team. This team owns Postgres end-to-end - from infrastructure and provisioning to the software layer that sits on top of it - and is looking for someone to help maintain and grow that ecosystem. The Team Metadata Platform DB owns Postgres provisioning and infrastructure as code, along with a set of Java (and one Rust) components built around it, including a core client library, a database proxy, a schema management tool, and a fork of an open-source sharding solution. The Tech Stack Cloud Infrastructure: Cloud-native platform, expanding beyond current AWS and Azure dependencies toward provider-agnostic deployment. Core Technologies: Java, Postgres. Infrastructure as Code: Terraform, a Go-based operator. Systems components: Rust (database proxy). Containerization: Kubernetes. DevOps: Kustomize, GitHub CI, ArgoCD/Kargo, Datadog for metrics/logs/APM. The Work You'll Do Take ownership of one or more Java components in the Postgres ecosystem, including newly onboarded ones. Work alongside the infrastructure-as-code side of the stack (Terraform, operators) to understand how your components are provisioned and operated. Improve rel

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team Engineering the future of customer support — at global scale 🌍 We believe exceptional customer service is more than just a feature, it’s a fundamental part of who we are. That’s why we’ve built our own internal support tooling from the ground up, tailored to help our customer, courier, and merchant support teams shine in every interaction. As we scale our operations from 30 to 60 countries, supporting millions of users and partners, our internal tools need to scale with us. The Support Engineering group is at the heart of this mission. We build high-performance admin applications and core operational tools that empower our support teams to work smarter and faster. A key part of this is our in-house chat platform, which already handles around 5 million conversations every month. On top of this foundation, we’re developing advanced features to reduce manual work, improve communication, and proactively resolve issues — often before our users even notice them. Our systems range from automated reach-outs for delayed orders to deeply integrated tools that enable our support teams to deliver assistance quickly, reliably, and with a human touch. By removing inefficiencies and automating repetitive tasks, we’re ensuring that our users and partners receive world-class support at scale. About the role We’re now looking for a Senior Backend Engineer (Golang) to join us in building scalable, low-latency systems that power these tools and shape the future of customer support. You’ll work on impactful products that directly influence how millions of people experience our platform every day. What you'll be doing Build and maintain high-throughput backend servic

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission Zocdoc’s most important asset is our people. An Executive Assistant serves as a trusted and valuable business partner to our leadership team. Their primary responsibility is to optimize and prioritize the leadership's time, ensuring the smooth execution of their goals. By working closely with the team, possessing excellent communication skills, delivering top-notch customer service, and fostering a strong relationship with leadership, this person guarantees that the executives can concentrate on high-yield strategic initiatives. You’ll enjoy this role if you are… Guided by a strong EQ, autonomous, urgent, and creative A highly motivated problem-solver who works well under pressure Passionate about organization and structure, but adaptable and resourceful when things change The kind of person who enjoys working with others and finding ways to collaborate effectively A strong and effective communicator across all mediums (in person, slack, email, phone) Your day-to-day is… Full ownership of multiple calendars for our C-suite level leader

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Review and adjust SF (self-funded), FI (fully insured), Reinsurance, and/or RX claims; adjudicates complex, sensitive, and/or specialized claims in accordance with claim processing guidelines. Process provider refunds and returned checks. May handle customer service inquiries and problems. Perform adjustments across all dollar amount level on customer service platforms by using technical and claims processing expertise. Applies medical necessity guidelines, determine coverage, complete eligibility verification, identify discrepancies, and apply all cost containment measures to assist in the claim adjudication process. Performs claim re-work calculations. Follow through completion of claim overpayments, underpayments, and any other irregularities. Process complex non-routine Provider Refunds and Returned Checks. Review and interpret medical contract language using provider contracts to confirm whether a claim is overpaid to allocate refund checks. Handle telephone and written inquiries related to requests for pre-approvals/pre-authorizations, reconsiderations, or appeals. Ensures all compliance requirements are satisfied and that all payments are made following company practices and procedures. Review and handle relevant correspondences assigned to the team that may result in adj

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Data Engineer will be responsible for delivering high quality modern data solutions through collaboration with our engineering, analysts, data scientist, and product teams in a fast-paced, agile environment leveraging cutting-edge technology to reimagine how Healthcare is provided. You will be instrumental in designing, integrating, and implementing solutions on-premise as well supporting migrations of existing workloads to the cloud. The Senior Data Engineer is expected to have extensive knowledge of modern programming languages, designing and developing data solutions. The position is open in a data engineering team that is responsible for processing payer files into our Data Warehouse. Required Qualifications 6&#43; years of experience working with SQL and relational database management systems 3&#43; years of experience in Cloud Data Engineering Platforms such as AWS, GCP, Azure, Databricks, Snowflake etc. 3&#43; years of experience in on-prem Data Engineering Platforms such as Microsoft SQL Server, Oracle, Teradata etc. Programming and modifying code in languages like SQL, Python, and PySpark to support and implement Cloud based and on-prem data warehousing services.</spa

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Workday Integration Senior Developer is a specialized technical role responsible for designing, developing, implementing, and maintaining integrations between Workday and other internal or external systems. This role requires deep technical expertise in Workday’s integration tools, integration methodologies, Workday Extend and best practices to ensure data flows smoothly and accurately between Workday and other enterprise and external system. Responsibilities include: Design Integration Solutions: Lead the design and development of integration solutions between Workday and external systems (such as payroll, benefits, HR, finance, or third-party applications). Writes code, develops software components, and implements complex functionalities according to project requirements. Workday Studio: Use Workday Studio to develop complex integrations involving multiple systems, including configuring web services (REST/SOAP), developing transformation logic, and handling data mappings. Workday Extend: Development and Configuration of Workday Extend Apps and Workday Orchestration. Pre-built Connectors: Leverage Workday Cloud Connect and other pre-built connectors to integrate Workday with third-party applications efficiently. Customization: Customize integrations to meet the unique busine

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Actuary - Network position within the network analytics team provides the financial tools and analytics to support network strategy in alignment with market/business growth priorities. The market-specific responsibilities will provide individuals with the opportunity to develop in-depth knowledge of market dynamics and to establish strong cross-functional relationships with key business partners, including network, MEU, and commercial actuarial teams. Additional core areas of focus include network discounts, emerging trend analytics, and pricing and contracting support. Key responsibilities will include: Discounts – Develop a quarterly, market-level discount review process to inform Regional Leads and Chief Network Officers of changes in benchmarking based on the latest view, identifying gaps and pressured areas to consider for future negotiations. Provide meaningful information to the field on the impact and expected timing of new negotiations beyond current consultant benchmarking. Emerging Trend Analytics – Engage cross-functionally with Network, MEU, and other teams to drive enhanced contract negotiation strategies using data-driven recommendations for MedRx and Behavioral Health. Pricing – provide support for Aetna Whole Health / APCN Plus (Performance Networks), joint ventures, and narrow network pricing across all

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. We're seeking a Senior Art Director, Social & Content to join Heart Haus, the internal creative agency for CVS Health. This role is ideal for a creative who combines strategic thinking, strong conceptual skills, and exceptional hands-on design expertise. The successful candidate will develop breakthrough ideas, create engaging content experiences, and help evolve the brand across social, digital, and emerging platforms. The ideal candidate is plugged into culture, consumer behavior, emerging technologies, and evolving social trends. They are naturally curious, digitally fluent, and actively explore AI-powered tools and new creative approaches to enhance innovation, efficiency, and impact. Description: The Senior Art Director develops innovative, audience-centric creative across social media, digital marketing, content ecosystems, video, and integrated campaigns. Working closely with Creative Directors, Writers, Marketing Strategy, Social Marketing, Production, and Brand teams, this role transforms business objectives and audience insights into compelling creative solutions that drive awareness, engagement, consideration, and growth. This individual serves as a bridge between concept and execution, bringing ideas to life through thoughtful design, visual storytelling, and a deep understanding of social-first content. They are equally comfortable prese

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Assistant, Print Production will be operating a computer, file prep, preflighting and scanning documents to manipulate Sign Handler files for Weekly Ad Signs for CVS retail stores. The Senior Print Production Assistant is essential to verifying the quality and accuracy of their work. Responsible for ensuring that 8,000 stores receive their weekly ads. Executing all assignments that may be communicated or specified by written work orders accurately Completing assignments within required timelines based on production standard Maintaining equipment by performing preventative maintenance on a daily basis Maintaining inventory of all operational supplies such as paper, toner, tabs and other related materials needed to perform duties on a daily basis undefined Overtime may be requested due to operational need Required Qualifications 3 years of related work experience within a print production setting Preferred Qualifications Computer basic knowledge Printing background with Xerox training Equipment maintenance Math Skills Education Verifiable High School Diploma or GED required. <p style="text-align:l

Why Patients Need You Pfizer’s purpose is to deliver breakthroughs that change patients’ lives. Research and Development is at the heart of fulfilling Pfizer’s purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best-in-class medicines to patients around the world. What You Will Achieve As a Senior Associate Scientist, you will be at the center of our operations and you’ll find that everything we do, every day, is in line with an unwavering commitment to quality. You will be part of a team to support the preclinical evaluation and early clinical development of mRNA and protein based viral vaccines. You will be responsible for performing and developing immunoassays supporting various viral programs to monitor the immune responses elicited by vaccine candidates. You will be using your scientific knowledge to adapt and develop standard methods and techniques by applying prior work experience and consulting others. You should possess a strong work ethic and collaborative spirit and be adaptable to fast-paced environments. It is your innovative scientific temperament that will help in making Pfizer ready to achieve new milestones and help patients across the globe. How You Will Achieve It Perform assays to analyze immune responses to vaccine candidates that include (but are not limited to) cell culture, neutralization assays, other functional antibody assays, Luminex, and ELISAs in BSL-2 environments. Generate, characterize and tract critical reagents for preclinical bio-functional studies to support vaccine development. Assist with preclinical bio-functional assay development and t

What You Will Achieve A Senior Associate Scientist (R2) position is available in the Conjugation Process Development group of Bioprocess R&D in USA - WA - Bothell. We’re seeking a passionate and creative individual to join a dynamic team of scientists and engineers focused on developing robust, scalable, and high productivity conjugation processes for the manufacture of antibody-drug conjugates (ADCs) for early- and late-phase clinical programs. The work will also involve working with commercial and clinical production facilities to ensure accurate technology transfer and successful large-scale production. You may also be involved in cutting-edge technology development projects that seek to discover new innovations for ADC process development and/or manufacturing. How You Will Achieve It Design, plan, and execute milligram to gram-scale conjugation experiments in the development laboratory. Ensures timely, effective, and high-quality documentation in electronic laboratory notebooks and internal technical reports. Communicate results and findings to stakeholders on a regular basis; present data/strategy to colleagues and management in internal and external venues (technical meetings, project team meetings, and conferences, etc.) as appropriate. Assist in or lead the technology transfer of manufacturing processes to clinical and commercial manufacturing facilities. Provide support and troubleshoot during manufacturing campaigns as needed. Work collaboratively with colleagues both within the group and cross-functionally; contribute to maintaining and improving upon our safe, effective and efficient lab operations. Qualifications Must-Have BS/BA in Chemistry, Biochemistry, Chemical/Biochemical Engineering, or other related disciplines with 3-4 years of experience, or MS in the above fields with 0-2 years of experience.

We are now looking for a Senior Deep Learning Software Engineer, PyTorch. NVIDIA is hiring software engineers to design and build tools used by AI engineers across the world to design, develop, and deploy AI applications scalable across thousands of GPUs. This position will embed you in an ambitious and diverse team that influences all areas of NVIDIA's AI platform as well as directly contributes to PyTorch, a premiere deep learning framework. In this role you will work with multiple teams at NVIDIA across fields, as well as collaborate internationally with the PyTorch community to develop the best AI platform in the world. What you will be doing: Design and build PyTorch components that run efficiently on supercomputers with 1000s-100ks of GPUs. Collaborate with NVIDIA’s hardware and software teams to improve the overall GPU performance in PyTorch. Design, build and support production AI solutions used by enterprise customers and partners. Work with internal applied researchers to improve their AI tools. What we need to see: BS in Computer Science or Engineering (or equivalent experience). 3&#43; years professional experience in deep learning. Proficient with C&#43;&#43; programming. Strong understanding of systems software and interfaces. Demonstrated experience with Thread and Distributed Parallel Programming Demonstrated background developing large software projects. Strong verbal and written communication skills Ways to stand out from the crowd: Contributions and participation in the open source community. Familiarity with deep learning compilers. Familiarity with deep learning modeling trends. Background with CUDA Programming as well as Python.

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Customer Performance, Brand-1 Overview Mastercard operates the world’s fastest payment processing network, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart. We know safety and security are the top priorities of our customers, cardholders and partners, so we won’t stand still in developing new and better ways to keep payments safe. • Do you have experience conducting investigations, reviewing evidence, and documenting case outcomes? • Do you have knowledge of merchant onboarding, monitoring, customer response review, and potential Mastercard Standards violations? • Are you a high performer with strong analytical, documentation, and project management skills? • Are you collaborative, detail-oriented, and able to support credible investigations in a fast-paced environment? Mastercard’s Franchise Brand Performance Team advances ecosystem health and profitability by engaging our customers to optimize performance and to enhance the strength of our brand, acceptance network, and data. Role • Preserve the integrity of the Mastercard brand by conducting investigative case work under the Business Risk Assess

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Analytics & Metrics - Open Finance Overview The Strategic Customer Analytics - Open Finance team serves as a trusted analytics partner to Mastercard's Open Finance clients, helping customers understand performance, identify growth opportunities, and maximize value from Mastercard's data and connectivity solutions. The Senior Analyst, Analytics & Metrics will play a critical role in transforming complex datasets into actionable insights that drive business decisions for both internal and external stakeholders. This role combines advanced analytics, data storytelling, client consulting, and cross-functional collaboration. The successful candidate will partner closely with Customer Success, Product, Engineering, Business Intelligence, and executive leadership teams to develop performance reporting, investigate trends, uncover opportunities, and communicate findings through compelling analyses and presentations. The ideal candidate is highly comfortable working with large datasets, and capable of translating technical concepts into clear business recommendations. They will have opportunities to influence strategic initiatives, support key client relationships, and help shape the future of analytics within Mastercard's Open Finance organization. You will also collaborate closely with