Senior Process Excellence Analyst Jobs

About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role As Associate Manager, Sales Strategy and Planning at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap. Your responsibilities will range from strategic (designing quotas and incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational (forecasting, designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will serve as a strategic thought partner to Sales leadership while driving operational discipline across the organization. You will own cross-functional programs end-to-end, ensuring alignment across Sales, Product, Finance, Analytics, and Sales Operations to achieve business goals while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. This role specifically supports our US and CAN Ads and Promos Post-Sales organization spanning multiple sales motions and role types. You'll be the primary planning and strategy partner for a high-velocity, high-volume sales motion where quota attainment, goaling accuracy / consistency, and rep productivity are the north stars. This role will report into a Senior Manager, Sales Strategy and Planning. You’re excited about this opportunity because you will be driving… Strategic Leadership : Become the subject matter expert on sales data, sales incentives, while also gaining a comprehensive understa

About the Team The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond. We care about metrics like delivery times, cost per order, delivery quality, dasher compensation, and many more! About the Role We are hiring an Associate Manager to help lead strategy and execution for our Dasher & Logistics regulatory markets, the growing set of cities, states, and countries where Dasher pay, benefits, and working conditions are shaped by minimum earnings guarantees, pay transparency requirements, and other logistics specific regulation. You'll own a portfolio of KRs across some of our highest priority business problems by getting into the weeds to understand what's happening on the ground, using data and customer insights to identify opportunities, developing and testing hypotheses, and partnering cross-functionally to bring solutions to life at scale. You will report directly to a Senior Manager on the Dasher & Logistics team. You’re excited about this opportunity because you will… Own a portfolio of KRs across our regulatory markets, setting the strategy and building the execution plan to hit your goals Use a data-driven approach to investigate problems, creating insightful analysis from a combination of quantitative and qualitative information, and implement next steps Operate at the lowest level of detail in order to build strong foundational knowledge of your problem space and provide recommendations for leadership Define and test hypotheses through experimentation, leverage AI to accelerate learnings, and scale successful strategies across the org Work cross-functionally across multiple teams to drive alignment and impac

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Manager, Sales Engineering, based in Canada, reporting to our Senior Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Pricing Operations Team The Pricing Operations team works in a cross-functional, fast-paced, and dynamic environment with many moving pieces and evolving business needs. The team partners with Pricing Strategy Managers, Product Managers, Technology, Data & Intelligence, and various GTM teams to ensure Okta is operationally ready to bring new product pricing, buying programs, and strategic monetization initiatives to market. The Pricing Operations Principal Opportunity Okta is seeking a Pricing Operations Principal to lead initiatives that transform Okta's pricing strategy into successful go-to-market execution. A successful person in this role will be a strong collaborator, intensely curious, and supremely organized. They are known for connecting the dots, simplifying complexities, communicating clearly and proactively, and driving highly collaborative efforts to completion, even when the path forward isn't perfectly defined. In this role, you will serve as an operational leader for new pricing launches and a strategic buying-program implementation, establishing the integrated roadmap, operating cadence, decision-making framework, readiness criteria, and stakeholder communications required to bring these initiatives from concept through launch and sustained adoption. You will partner closely with senior cross-functional leaders to make complex tradeoffs, resolve dependencies, and ensure the business is ready to sell, quote,

About the Team DoorDash for Business is one of DoorDash's fastest-growing businesses, helping organizations engage and support their employees through meal benefits, workplace catering, gifting, and other workplace solutions. As companies continue investing in employee engagement and return-to-office initiatives, we're expanding our product offerings, launching internationally, and building toward a one-stop solution for corporate workplace needs. By the end of this year, DoorDash for Business is expected to become DoorDash's next billion-dollar business, making it one of the company's highest-growth investment areas. Joining this team means joining a startup within DoorDash—where you'll have the ownership and speed of a high-growth business backed by the scale, resources, and brand of a global leader. About the Role As a Strategic Account Executive, DoorDash for Business , you'll own the full sales cycle, partnering with enterprise organizations to introduce DoorDash for Business and close complex, high-impact deals. You'll build relationships with executive stakeholders, uncover business priorities, and deliver tailored solutions that help companies better engage and support their employees. This is a consultative, hunter-focused role where you'll collaborate closely with Product, Marketing, Customer Success, Legal, and Leadership while helping shape one of DoorDash's fastest-growing businesses. If you're energized by building new relationships, solving complex business challenges, and making an impact in a high-growth environment, you'll thrive on this team. You’re excited about this opportunity because you will: Identify and Prospect Strategic Partners: Identify, prospect, and engage high-value, enterprise-level organizations to create long-term partnerships and opportunities for collaboration. Build and Maintain Relationships: Cultivate strong relationships with senior executives and decision-makers (C-suite, VP-level, etc.) within target organizations, in addi

About the Team DoorDash is building the next generation of causal decisioning systems for New Verticals: grocery, convenience, retail, alcohol, pets, flowers, and other emerging categories. These businesses operate in high-dimensional, messy marketplaces where every consumer, merchant, item, promotion, substitution, search result, and delivery promise creates a causal question. About the Role We are hiring a Causal Machine Learning Engineer to help build the causal ML foundation behind how DoorDash grows New Verticals. This is not a generic ML role with some experimentation work on the side. We are looking for someone who has built or deeply worked on production causal systems: uplift models, heterogeneous treatment effect models, surrogate metrics, experimentation platforms, counterfactual policy evaluation, promotion optimization, or marketplace decisioning systems. You will join a small, senior pod of causal ML and econometrics experts working across ML, Analytics, Product, and Engineering. The mandate is to build the causal spine for a large-scale consumer marketplace. You're excited about this opportunity because you will… Design, build, and productionize causal ML systems that influence real marketplace decisions across New Verticals. Build uplift / heterogeneous treatment effect models for consumer lifecycle value, promotions, retention, and reactivation. Develop counterfactual evaluation frameworks for ranking, recommendations, search, promotions, substitutions, and marketplace interventions. Build systems that connect experimentation, observational data, and ML decisioning so teams can make better tradeoffs when randomized experiments are slow, noisy, or incomplete. Design surrogate metrics and early indicators that help teams move faster while preserving long-term marketplace health. Partner with econometrics and analytics leaders to choose the right methods: doubly robust estimation, IV, diff-in-diff, synthetic controls, double ML, CUPED-style variance re

About the Team DoorDash for Business is one of DoorDash's fastest-growing businesses, helping organizations engage and support their employees through meal benefits, workplace catering, gifting, and other workplace solutions. As companies continue investing in employee engagement and return-to-office initiatives, we're expanding our product offerings, launching internationally, and building toward a one-stop solution for corporate workplace needs. By the end of this year, DoorDash for Business is expected to become DoorDash's next billion-dollar business, making it one of the company's highest-growth investment areas. Joining this team means joining a startup within DoorDash—where you'll have the ownership and speed of a high-growth business backed by the scale, resources, and brand of a global leader. About the Role As a Strategic Partnerships Sales Executive , you'll own the full sales cycle, partnering with enterprise organizations to introduce DoorDash for Business and close complex, high-impact deals. You'll build relationships with executive stakeholders, uncover business priorities, and deliver tailored solutions that help companies better engage and support their employees. This is a consultative, hunter-focused role where you'll collaborate closely with Product, Marketing, Customer Success, Legal, and Leadership while helping shape one of DoorDash's fastest-growing businesses. If you're energized by building new relationships, solving complex business challenges, and making an impact in a high-growth environment, you'll thrive on this team. You’re excited about this opportunity because you will: Identify and Prospect Strategic Partners: Identify, prospect, and engage high-value, enterprise-level organizations to create long-term partnerships and opportunities for collaboration. Build and Maintain Relationships: Cultivate strong relationships with senior executives and decision-makers (C-suite, VP-level, etc.) within target organizations, in addition to inte

About the Team DoorDash is looking for a Strategy & Operations Associate to help build our DashPass subscription business. DashPass is DoorDash's fastest growing and highest priority areas, which means you'll influence some of the key parts of our subscriber's experience, generate key insights and test new products. Together, we are building the world’s most valuable subscription product to attract and retain DoorDash’s most loyal customers. About the Role The Strategy & Operations Associate, DashPass role is for truth seekers who enjoy solving complex problems, work across the organization, and execute to bring strategies to life. You will lead the strategy development and implementation of growth and quality initiatives. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail or metric trends, think up new ideas and translate them into an actionable test, and make sure we never stop learning & executing. Our best Strategy & Operations Senior Associates are motivated, analytical, creative and have exceptional interpersonal and relationship-building skills. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible! You're excited about this opportunity because you will… Strategize - Innovate and work on support strategy within the DashPass business. Collaborate - Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities. Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. Experiment - Use data-driven decision-making to run tests on everything from new support experience to retention-driving programs. Build - You are excited to work on something that hasn't been done before. Your job will include building products and launching plans from the gro

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com . This role will be within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting-edge software tools to simplify operations, boost marketing, and drive sales. AutoSync is a suite of integrated software products built specifically for automotive dealers. Our platform includes a comprehensive set of solutions, including a CRM, dealership websites, digital retailing solutions, desking tools, and advertising placement products. We are a technology-driven organization focused on building scalable, secure, and high-performance systems that directly impact thousands of dealer users. We believe modern engineering excellence requires deep fluency in AI-assisted development, and we actively embrace AI as a core productivity and quality multiplier across our engineering organization. Your Role As a Senior Software Engineer, you will play a key technical leadership role within the AutoSync engineering organization. you will design, build, and evolve scalable backend services and user-facing features across our product suite. You will contribute across a polyglot stack that includes PHP (Laravel), JavaScript, and TypeScript , collaborating closely with product managers, designers, and other engineers to deliver robust, maintainable, and secure solutions. This role requires a high level of proficiency in using AI tools in day-to-day software development. AI-assisted workflows are not optional—they are an expected part of how we design, implement, test, debug, document, and optimize software. As a senior engineer, you will also help eleva

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role: As part of the Commercial Business and Legal Affairs team and reporting to the SVP, Associate General Counsel & Strategic Partnerships, the Vice President, Head of Privacy (Privacy, Cyber Security, Consumer Compliance) is responsible for all legal aspects of data privacy, information security, and consumer marketing and subscriptions-related compliance across the company and for managing the Company's privacy compliance function. You will work closely with senior executives and operational leads as well as the working team, including the areas of marketing operations, subscription growth, product, engineering, technology, data governance, information security, commercial contracts, and marketing and advertising technology. In this position, you will manage a team. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 3 days per week. Responsibilities: Advise all internal clients on the risks and operational controls related to the development, collection, use, transfer, and governance of personal data of consumers, employees, and other stakeholders. This will include privacy, online safety, and cybersecurity (from both U.S. and international perspectives). Advise key business stakeholders on the company’s data governance, cybersecurity, marketing and subscriptions compliance efforts in a manner consistent with the Company’s goals and culture. Dri

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com . This role will be within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting-edge software tools to simplify operations, boost marketing, and drive sales. Location: Toronto, ON, Canada Team: AutoSync / Consumer Conversion The opportunity We are looking for a hands-on Engineering Expert who will be: setting technical direction across product boundaries while shaping designs, writing and reviewing production code, debugging difficult problems, and helping teams deliver. You will be the senior engineering authority for the Consumer Conversion domain. This is not a purely advisory or governance role. You will spend meaningful time in the systems and delivery work, turning ambiguous requirements into durable architecture, reducing integration risk, and helping teams move from fragmented delivery to a credible path to production and sustainable operation. What you'll do 1. Shape and implement platform architecture Own the technical shape of domain services and initiatives and its key integrations, covering APIs, data flows, shared services, environments, deployment paths, and operational dependencies. Be hands-on: prototype or implement critical paths, review production code, debug cross-system failures, pair with engineers, and remove technical blockers. Make architecture decisions explicit and pragmatic, balancing scalability, performance, security, privacy, resilience, maintainability, cost, and delivery speed. 2. Lead te

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Job Description The New York Times' Advertising team is looking for a Sales Director to join our Luxury Sales Team. Luxury sales categories include but not limited to, watches, fashion, jewelry, and more. Sales Directors use existing relationships and establish new ones across agency and client groups to secure advertising investment and ensure success of campaigns. You will tailor and pivot the NYT pitch and solution based on advertisers' needs and goals. Through a consultative approach, you will pitch to clients our full New York Times portfolio, which includes The Athletic, NYT Cooking, Wirecutter, NYT News, Games, Audio, and more. About the Role Your primary goal is to grow and diversify the advertising revenue from a slate of enterprise accounts. You are a team player and contribute to the goals and success of The NYT's Advertising Department, and our mission. You will be external-facing, meeting with clients in person frequently, and travel for client meetings will be necessary. This is a hybrid role based in our New York headquarters, reporting to the Head of Category. You can typically expect to be in the office 3 days per week. Responsibilities: Oversee and grow a portfolio of luxury clients and agency relationships, building influence with senior decision-makers and expanding partnership depth over time. Lead account strategy and execution, with full accountability for revenue delivery against annual goals. Identify, and close comp

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Job Description The New York Times advertising department is looking for a Manager of Measurement Analytics. As a strategic and data-driven individual, you will transform our vast data resources into compelling narratives. These narratives will explain the unique value of our platform and products, focused on campaign performance. You will be a central hub of knowledge, applying deep analysis of our audience and ad products to empower our Sales, Strategy and Product teams. This is a hybrid role based in our New York headquarters, reporting to the Senior Director, Measurements, Audience and Insights. You can typically expect to be in the office 3 days per week. About the Role, Mission or Department Overview You will evolve how we measure and increase media and creative across a portfolio of diverse clients. This collaborative and strategic role will work with top tier advertising clients. You will also work with Sales, Sales Planning, Ad Product, Audience Insights, and Strategy teams. The goal is to achieve results to promote relationships with marketers and increase ad revenue. Furthermore, You will work with our Product, Engineering, Data Science, and Product Marketing teams to create and validate measurement solutions supporting new lower funnel advertising solutions. Responsibilities: Develop expertise in the full suite of NYT research capabilities and measurement products that deliver important performance metrics across the full marketi

About Eudia Eudia is a high-growth AI startup on a mission to transform legal work through Augmented Intelligence—pairing advanced AI with human expertise to supercharge legal teams. Our platform helps Fortune 500 corporate legal departments move faster, manage risk, and transform the legal function from a cost center into a strategic advantage. Eudia is trusted by some of the world’s most demanding organizations, including Cargill, ServiceNow, DHL, Bayer, Duracell, Dolby, Indeed, OpenAI, the U.S. Air Force, Best Buy, Asana, Dropbox, LinkedIn, Citi, Etsy, Novelis, Pure Storage, Del Monte, Cox, PetSmart, Udemy, and many more across regulated and high-stakes industries. Backed by General Catalyst (Hemant Taneja, Marc Bhargava), Floodgate (Mike Maples), Sierra Ventures (Tim Guleri), and leading individual investors including Gokul Rajaram and Prof. Chris Ré (Stanford), Eudia is building deeply technical AI platforms for risk-sensitive environments where accuracy, security, and trust are non-negotiable. We believe the future of legal work lies in AI augmenting human expertise, not replacing it, and we are assembling a world-class team to make that future a reality. About the Role We are looking for a Product Manager to own the end-to-end user experience of Eudia’s core application. This role defines how corporate legal teams interact with AI across workflows such as contract review, diligence, compliance analysis, and advisory research. You will translate powerful AI capabilities into intuitive, trustworthy, and scalable application experiences that align with how legal professionals work. This is a senior role with full ownership of application-layer strategy, workflow design, and enterprise adoption, working closely with AI, platform, design, engineering, and customer teams. What You’ll Own End-to-end product strate

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Staff Software Engineer, you’ll own the platformization roadmap for shared services, architecting a plan to decouple existing functionality into highly reusable services. Your impactful work helps improve Dialpad’s developer experience, productivity, security, and scalability. This position reports to our Senior D