Senior Product Support Specialist Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Principal Field Architect - AI Agents About the job The Senior Principal Field Engineer is a critical, highly visible leader on the Field CTO team who bridges the gap between Twilio's product vision and our customers' needs. In the rapidly evolving era of AI, Twilio takes an open and flexible approach: we want developers to use their preferred AI coding tools and agent builder platforms to get up and running extremely quickly with our platform of APIs across a variety of services that address many use cases. In this P7 Distinguished Engineer role, you will be in R&D and partner with Product, Engineering, Sales and GTM teams to spearhead the launch and adoption of our AI-native platform services. You will be the field engineering linchpin ensuring that the newly launched Twilio Conversations suite and Twilio Agent Connect (TAC) integrate flawlessly with the industry's top AI tools. Your mission is to ensure tha

The Opportunity MongoDB’s partner ecosystem — systems integrators, ISVs, and the major cloud providers — is a strategic growth engine for the business. We’re looking for a Senior Manager, Sales Plays and Offerings to design the joint go-to-market motions that turn partner relationships into pipeline and revenue. This is a highly cross-functional, strategic role: you’ll build the sales plays and joint offerings themselves, partner with Enablement to get the field and our partners ready to sell them, instrument how they perform, and work with the Programs lead to make sure incentives reward the behavior we want to see. You will report directly to the VP of Partner Strategic Operations and act as a connective layer between Partnerships, Sales, Enablement, and Programs — translating ecosystem strategy into repeatable, measurable, field-ready motions. We are looking to speak to candidates who are based anywhere in the US for our hybrid working model. What You'll Do Build sales plays and joint offerings Design and package partner sales plays and joint solution offerings with priority ISVs, SIs, and cloud partners — defining the joint value proposition, target segment, competitive positioning, and playbook for how field and partner sellers execute it Partner with Product Marketing, Solutions Engineering, and partner counterparts to validate technical integration stories and translate them into a compelling, sellable narrative Prioritize which plays to build and scale based on market opportunity, partner readiness, and alignment to MongoDB’s strategic pillars (e.g., AI, migrations, industry verticals) Own the lifecycle of each play from concept through launch, iteration, and eventual retirement or refresh Drive partner and field enablement Partner closely with the Enablement team to translate each sales play into field- and partner-facing assets: pitch decks, battlecards, demo scripts, certification conte

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Software Engineer / Software Developer (React Native) Build what’s next for players. We’re a startup inside Sony PlayStation. Fast-moving, experimental, and highly ambitious. Backed by the scale, resources, and trust of Sony Interactive Entertainment. We’re building new mobile and web experiences that help gamers connect, discover, and play together in better ways. This is a rare opportunity to design at startup speed and drive huge impact inside the largest gaming company in the world. We are seeking a Senior Software Engineer / Software Developer specializing in React Native and high-performance frontend development for mobile platforms. In this role, you will define the architecture, frameworks, and technical best practices. You will collaborate closely with engineers, product, and design teams to deliver best-in-class user interfaces that are performant, accessible, and delightful at scale. As a Senior Engineer, you will provide technical leadership across teams, mentor engineers, and push the boundaries of what’s possible in cross-platform frontend development. Responsibilities Define and evolve the frontend architecture for client applications on mobile using React Native and modern JavaScript/TypeScript. Drive performance o

Scale AI accelerates the development of AI systems by providing the data, infrastructure, and tooling that power the most advanced models in the world. Our teams operate at the intersection of cutting-edge research, large-scale engineering, and real-world deployment, partnering with leading frontier labs, enterprises, and government agencies to push Generative AI into new capabilities and applications. As AI rapidly evolves from static models to dynamic, agentic systems, Scale is building the foundational research, evaluation methodologies, and agent/RL infrastructure that will define this next era. You’ll join a high-impact research organization driving advances in large-language models, post-training, evaluation, and agentic/RL environments, helping shape how next-generation AI is built, measured, and deployed. As a Research Scientist Manager, you will lead a world-class team of research scientists and engineers, define the research roadmap, and drive execution from early prototyping to deployment. You’ll thrive in a fast-moving environment, balancing deep technical leadership with people management, vision setting, and delivery. You will: Lead, mentor and grow a team of research scientists and engineers working on GenAI research initiatives (e.g., evaluation, post-training, agents, RL environments). Define and drive a multi-year research roadmap: identify key scientific questions, set milestones, allocate resources, and ensure rigorous execution. Collaborate cross-functionally with engineering, product, client-facing teams and external academic or industry partners to translate research into components, insights, and actionable outcomes. Communicate compellingly: publish research, present at conferences, engage in open-source contributions, and represent the team externally. Drive an inclusive, high-performing culture: help your team through technical challenges, provide growth opportunities, and attract top talent. Stay deeply connected to the resear

About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We’re looking for a Senior Sales Manager to join our commercial team at Pleo. In this role, you'll help drive hyper-growth across the UK/I market, lead and scale our high-performing Mid-Market sales organisation, and be part of our commercial leadership team as we scale our smart company spending platform. If you're excited about leading an entrepreneurial sales engine, empowering reps through coaching and frameworks like MEDDIC, and are passionate about the future of corporate spend management and Fintech, then this is the opportunity for you! Who you’ll be working with and reporting to You’ll report to our Director of Sales and work closely with teams in Sales Development, Revenue Operations, Customer Success, Marketing and Product. Our sales leaders and account executives are highly collaborative and dedicated

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Growth Engagement team’s mission is to drive the way we connect with customers to increase engagement across our products, connecting the right user to the right action. We focus on informing and implementing a strategic growth roadmap that introduces users to the right products and drives engagement across the entire user journey including onboarding, product adoption, engagement, and retention. We work closely with partners across product, marketing, creative, and data science to build campaigns, experiments, and messaging that increase engagement with our products and services. You will be supported by engineers, analysts, content strategists, brand partners, and product developers as we work toward our common goal to help democratize our financial system! As a Senior Growth Engagement Manager you will lead the lifecycle strategy for international consumer engagement. You will focus on building automated and triggered journeys that introduce users to the right products and drive engagement across onboarding, product adoption, and retention. In this role, you will bring a quantitative approach to prioritization and creative problem-solving, using marketing technology a

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Growth Engagement team’s mission is to drive the way we connect with customers to increase engagement across our products, connecting the right user to the right action. We focus on informing and implementing a strategic growth roadmap that introduces users to the right products and drives engagement across the entire user journey including onboarding, product adoption, engagement, and retention. We work closely with partners across product, marketing, creative, and data science to build campaigns, experiments, and messaging that increase engagement with our products and services. You will be supported by engineers, analysts, content strategists, brand partners, and product developers as we work toward our common goal to help democratize our financial system! As a Senior Growth Engagement Manager you will lead the lifecycle strategy for international consumer engagement. You will focus on building automated and triggered journeys that introduce users to the right products and drive engagement across onboarding, product adoption, and retention. In this role, you will bring a quantitative approach to prioritization and creative problem-solving, using marketing technology a

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Growth Engagement team’s mission is to drive the way we connect with customers to increase engagement across our products, connecting the right user to the right action. We focus on informing and implementing a strategic growth roadmap that introduces users to the right products and drives engagement across the entire user journey including onboarding, product adoption, engagement, and retention. We work closely with partners across product, marketing, creative, and data science to build campaigns, experiments, and messaging that increase engagement with our products and services. You will be supported by engineers, analysts, content strategists, brand partners, and product developers as we work toward our common goal to help democratize our financial system! As a Senior Growth Engagement Manager you will lead the lifecycle strategy for international consumer engagement. You will focus on building automated and triggered journeys that introduce users to the right products and drive engagement across onboarding, product adoption, and retention. In this role, you will bring a quantitative approach to prioritization and creative problem-solving, using marketing technology a

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. DEVELOP AND TEST FIRMWARE SSD products: Develop firmware IP subsystems for SSD products that meet or exceed the requirements of the technical spec matrix; including, but not limited to: Performance, Endurance, Capacity, Functionality, and Quality/Reliability Firmware Quality Assurance: Develop a firmware unit and functional tests that ensures the firmware subsystem meets the quality, functional, and performance requirements required at each integration breakthrough in the product development lifecycle ARTIFICIAL INTELLIGENCE Integrates AI assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. COMMUNICATE EFFECTIVELY Consistently provide Management, multi-functional team members, and the firmware team with detailed and accurate information. This includes activities within the firmware development organization and project status updates.

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. DEVELOP AND TEST FIRMWARE SSD products: Develop firmware IP subsystems for SSD products that meet or exceed the requirements of the technical spec matrix; including, but not limited to: Performance, Endurance, Capacity, Functionality, and Quality/Reliability Firmware Quality Assurance: Develop a firmware unit and functional tests that ensures the firmware subsystem meets the quality, functional, and performance requirements required at each integration breakthrough in the product development lifecycle ARTIFICIAL INTELLIGENCE Integrates AI assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. COMMUNICATE EFFECTIVELY Consistently provide Management, multi-functional team members, and the firmware team with detailed and accurate information. This includes activities within the firmware development organization and project status updates. </

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. *Please note, we are open to remote candidates for this role. Your Impact on our Mission As a Senior Staff Software Engineer in the Interoperability group, you will unlock the full potential of our integrations with 170+ EHRs. These integrations enable Zocdoc to pull real-time availability, write back bookings to trigger practice workflows, and exchange appointment data – insurance cards, medical history, and intake forms – between patients and providers. Your leadership will expand their impact across our entire product ecosystem. Our platform is at an inflection point. New product lines require us to move from eventually-consistent syncs to tighter, fail-fast integrations – a major rearchitecture that you will lead. EHR systems also hold valuable data we've only begun to tap: insurance credentialing, provider onboarding signals, patient LTV and more. You will shape both the technical strategy and contribute to the product vision for how we leverage this data. You will develop clear abstractions that let other engineering teams leverage our integration capabili

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are seeking a Senior Software Developer to join the Elasticsearch Security team. In this role, you will contribute to the architecture and design of Elasticsearch's main features. These features include authentication, authorization, and tenant isolation. You will work with engineering and product leaders at Elastic. Your goal is to participate in providing high-performance security at all levels. This includes ensuring that our distributed data store has top-quality security at scale. What You Will Be Doing Contributing to core security initiatives from architecture to production, focusing on the delivery of new critical features. Participating in the technical design, planning, and execution for major security components inside the Elasticsearch core engine. Developing the foundational security models for features. Optimizing security performance at scale in distributed systems environments. Applying cryptographic solutions to address genuine customer use cases. Ensuring robust data isolation within shared infrastructure supporting disparate customers. Monitoring and applying the latest advancements and best practices in security. This includes authentication, identity management, cryptography, and data access management. Collaborating with peers across the company to embed security into new customer features from the outset

MyPrize is the fastest growing free-to-play social gaming and social markets platform in the world, redefining how people play, watch, and connect with one another and with gaming and markets online. Pioneering multiplayer experiences where users can join forces with creators, streamers, and friends, MyPrize provides a platform built for shared moments and massive communities. MyPrize transcends boundaries, giving players and fans what they have been desperately craving: an all-in-one platform that combines the best of online gaming, live streaming, and social markets, powered by MyPrize's proprietary AI personalization engine. With SOC-2 certification, MyPrize maintains institutional-grade security while building the future of online entertainment. The Need We're seeking a Senior Counsel, Commercial to partner directly with MyPrize's General Counsel in supporting the company's rapidly expanding commercial legal function. This is an exciting opportunity to join a fast-growing technology company where you will negotiate, draft, and advise on the agreements that power MyPrize's partnerships, technology, payments, vendors, marketing, and strategic initiatives. The Role As Senior Counsel, Commercial , you'll work directly alongside the General Counsel on the company's day-to-day legal matters, serving as a trusted legal advisor across Product, Partnerships, Finance, Marketing, Operations, Compliance, and Executive Leadership. You'll negotiate sophisticated commercial agreements, identify legal risks,&nbsp

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations San Francisco, US About the Role Cloudflare’s Senior Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact. As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will w

SF IDEO Senior BxD Designer IDEO San Francisco is in search of a Senior Business Designer who will frame complex business problems, translate insights into viable growth opportunities, and drive ideas toward real-world activation. The role: At IDEO, we help clients move forward when the path isn’t clear — whether driven by ambition, responding to disruption, or breaking out of entrenched ways of working. As a Senior Business Designer, you’ll help teams and organizations turn bold ideas into viable, real-world outcomes — shaping new products, services, and ventures while building the business models, strategies, and pathways to bring them to market. Working across the spectrum from insight to execution, you’ll use business tools, systems thinking, entrepreneurial creativity, and strategic analysis to drive competitive advantage and strategic growth for our clients. The right person for this role has strong business acumen and strategic instincts, with experience in growth strategy, product management, go-to-market execution, or venture creation. They’re comfortable navigating ambiguity, working with multi-disciplinary teams, influencing senior stakeholders and building conviction for new ideas. They quickly understand how a business creates and captures value, connecting market insights, customer needs, and financial drivers into compelling strategies — moving work forward with the right balance of rigor and creativity to drive real impact. Why is this role important for IDEO’s work? Business Designers make the biggest impact by turning ambiguity into clarity and connecting insights to commercially viable opportunities. Their skillset is critical to our work because they bring together strategy, business decision making, market understanding and business model thinking to help clients create and capture value. We count on them to move work beyond ideas into action and provide clear, informed pathways for winning investments. Once here you will: Creatively