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Senior Product Support Specialist Jobs

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20 days ago

Senior Data Engineer, Proprietary Research London A Career with Point72's Market Intelligence team On our proprietary research team—Market Intelligence— you will uncover insights about markets and the broader economy through deep compliant fundamental research and applying data science and engineering techniques to alternative data sets. In partnership with our investment professionals and Compliance team, our team of analysts, data scientists and engineers work together to produce compliant research and build tools that inform our firm’s investments. We look for other bright, motivated, and collaborative people to join our team and grow with us—a majority of the leaders in our group were promoted from within. WHAT YOU'LL DO Work closely with investment professionals, researchers, and data scientists to design, build, and launch robust end-to-end business solutions including data pipelines, products and tools. Design and develop big data processing pipelines including but not limited to ingestion, transformation, trends creation to deliver AI-ready data assets & products. Develop reusable software components, libraries, and APIs that enable rapid experimentation and production deployment Implement data quality, lineage, and governance controls to ensure datasets are reliable, auditable, and compliant with compliance policies Build scalable AI-native cloud-based infrastructure using distributed systems techniques, to deliver efficient data-driven business solutions Optimize performance, cost, and reliability of software systems through benchmarking and iterative improvements WHAT’S REQUIRED 5+ years of experience in Data Engineering, Software Engineering or related field 2+ years of strong experience in Python development Experience with system design and leading multi-person development efforts Experience with distributed data processing frameworks like Spark Experience with building scalable APIs, and software applications w/ focus on backend infra

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21 days ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Based in Sydney, as a Senior Solutions Architect in GitLab's ANZ team, you'll be a trusted advisor to GitLab prospects and customers in the region, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. You will partner closely with Account Executives a

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GitLab
📍 Canada• Remote• $139.2K – $189K/yr
21 days ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role GitLab's Security Risk function is responsible for reducing risk across the security division: third-party risk (TPRM), annual security risk assessments, quarterly risk reporting, and remediation of security findings. As a Senior Security Risk Engineer, you'll take ownership of risk identification, quantification, and remediation tracking across the business, and you'll be a driving force behind automating and modernizing how the team does this work using AI and scripting. Reporting to the Security Risk Manager, you will bring expertise on risk methodology, risk-based thinking, and AI-enablement. In

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Okta
📍 Bellevue• $165K – $227K/yr
21 days ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Team The Data Platform team is responsible for the foundational data services, systems, and data products for Okta that benefit our users. Today, the Data Platform team solves challenges and enables: Streaming analytics Interactive end-user reporting Data and ML platform for Okta to scale Telemetry of our products and data Our elite team is fast, creative and flexible. We encourage ownership. We expect great things from our engineers and reward them with stimulating new projects, new technologies and the chance to have significant equity in a company. Okta is about to change the cloud computing landscape forever. About the Position This is an opportunity for experienced Software Engineers to join our fast growing Data Platform organization that is passionate about scaling high volume, low-latency, distributed data-platform services & data products. In this role, you will get to work with engineers throughout the organization to build foundational infrastructure that allows Okta to scale for years to come. As a member of the Data Platform team, you will be responsible for designing, building, and deploying the systems that power our data analytics and ML. Our analytics infrastructure stack sits on top of many modern technologies, including Kinesis, Flink, ElasticSearch, and Snowflake. We are looking for experienced Software Engineers who can help design and own the building, deploying and optimizing the streaming infras

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PlayStation Global
📍 Dublin• €92.4K – €138.6K/yr
21 days ago

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: As a Senior Technical Program Manager, you will put your abilities to work building online services that are performant and delightful, and working with diverse team members and partner teams on delivering complex projects for consumer products. You have shown solid leadership in leading teams and programs to deliver successful outcomes. You will use industry standard methodologies for scheduling, tracking and execution of our projects as well as initiating, planning, and implementing intermediate-to-large cross team or company-wide programs. You will have a balance of people, organizational, and technical skills, and can execute and deliver successfully in situations with implicit authority. Interaction and leadership across functional lines is critical. What you'll be doing: Work with software developers to schedule development, write functional specifications, and drive decision-making to build amazing online experiences. Act as overall lead in driving technical discussions and solutions to business and/or customer requirements. You will handle all phases of the software development lifecycle including design, development, testing, and deployment, while collaborating with other internal teams and groups. You will participate in initial requiremen

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Sardine
📍 Brazil• Full-time• Remote• R$285K – R$400K/yr
23 days ago

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - Brazil To be considered for this position, you must reside in one of the following cities: São Paulo: São Paulo, Campinas, São José dos Campos Rio de Janeiro: Rio de Janeiro Minas Gerais: Belo Horizonte Paraná: Curitiba Santa Catarina: Florianópolis About the Role: As a backend-focused Senior Software Engineer, you will play a pivotal role in designing, constructing, and maintaining APIs, services, and systems across our engineering team. This multifaceted position involves developing new features on a large scale, refining internal tooling and processes,

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JOB DESCRIPTION: ABOUT ABBOTT Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. WORKING AT ABBOTT At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. In Vietnam, Abbott’s Established Pharmaceuticals Division has committed to enhance the care of patients. Our products cover several therapeutic areas, including gastroenterology, women health, cardiology, primary care, specialty and food supplement. Our key prescription products include Lipanthyl, Klacid, Duphaston, Drosperin and BetaSerc. Our key over-the-counter products are Duphalac, CG210, Estraceptin, Brufen, Fatig, Surbex. We also have the Influvac vaccine. MAIN RESPONSIBILITIES 1. Territory Management Develop customer database with detailed records of hospital/ health center/ target organization/ health care professionals, etc. Evaluate, classify, and identify precise target customers. Prioritize potential territories. Establish & maintain close relationship with key accounts through ensurin

JOB DESCRIPTION: ABOUT ABBOTT Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. WORKING AT ABBOTT At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. In Vietnam, Abbott’s Established Pharmaceuticals Division has committed to enhance the care of patients. Our products cover several therapeutic areas, including gastroenterology, women health, cardio

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Replit
📍 Foster City• Full-time• Remote• $130K – $290K/yr
25 days ago

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: We are seeking talented distributed systems engineers who are passionate about building innovative solutions for application deployment. Your mission will be to enhance the capabilities of Replit Infrastructure, optimize performance across global regions, and drive efficiency while delivering an exceptional user experience. If you have a strong foundation in software development, a deep understanding of cloud technologies, and a track record of delivering high-quality code, we want to hear from you. In this role you will: Expand Replit's cloud infrastructure offerings: Launch new cloud products to be used by Replit Agent to build complex apps. Collaborate with cross-functional teams to design and implement these features, empowering developers with a comprehensive suite of tools to build and deploy their applications efficiently. Enhance reliability and scalability: Identify bottlenecks, optimize critical paths, and implement robust monitoring and alerting systems. Work closely with the SRE team to ensure high availability and minimal downtime. Enable our customers to seamlessly scale their applications to meet the demands of their growing user base. Improve utilization of cloud infrastructure: Analyze our infrastructure costs and identify opportunities for optimization. Implement strategies to reduce cloud expenses without compromising performance or reliability. This could involve techniques such as resource provisioning, auto-scaling, cost-aware scheduling, and data lifecycle management. Your efforts will directly contribute to the financial efficiency of our cloud services. Required skills and experience: Distributed systems: Track record of working with platform-as-a-service, distributed storage, o

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26 days ago

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. What’s the InMobi family like? Featured among the “Great Places to Work” in India, China and other geographies since 2017, our Culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun-loving, take ownership and are results-focused. We invite you to free yourself, dream big and chase your passion. What is exp

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Citi
📍 Tampa Florida United States• $141.4K – $212.2K/yr
26 days ago

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The <span style="font-size:inherit"

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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Senior High Bandwidth Memory (HBM) Electrical Failure Analysis (EFA) Engineer Job Description As a Global Quality (GQ) High Bandwidth Memory (HBM) Electrical Failure Analysis (EFA) Engineer on the DRAM/Emerging Memory Quality and Reliability Assurance team (DEMQRA) at Micron Technology, Inc., you will be responsible for the electrical characterization and electrical failure analysis (EFA) of all HBM products. You will need to distinguish whether it is package or device related failures. Preferably, you are equipped with knowledge of DRAM functionality, process, test program and device necessary for making solid judgment. You will also use a variety of test tools including the uMate tester, Merlin, Mongoose SM3 , Prober, CAD layout tool, and a variety of technical drawings and schematics to perform detailed characterization on HBM products. You will record and categorize failures in order to determine failure mechanisms and characteristics. In this role, you will communicate with various engineering groups, assist lab users with equipment setup and interpretation of data, and maintain critical EFA knowledge database. You will also be expected to apply AI to seek ways to improve the EFA process in order to reduce test time, increase throughput, and increase f

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Block
📍 Washington D.C, United States• $163.6K – $245.4K/yr
26 days ago

Block builds simple, powerful tools that make progress towards an economy that’s truly open to all. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Join us. The Role The AI & DX (Developer Experience) Analytics team exists to measure and improve Block's developer experience and investment in AI. We turn raw engineering signals (agent session data, pull request and CI activity, and AI spend) into reporting and analysis that shape leadership's AI investment decisions, and drive improvement in AI ROI and developer experience. Your work will be the trusted source of truth that engineers and executives use to decide where AI investment is working and where to redirect it. We're hiring a Senior Analytics Engineer to own parts of that pipeline end to end. This is a broad, high-visibility role with a lot of white space: you will instrument new telemetry at the source and build production pipelines that turn it into governed data, then turn that governed data into executive-facing reporting and the analysis that surfaces concrete opportunities to improve AI ROI and developer experience. You'll also help pioneer one of the most consequential open problems in the industry right now: measuring the productivity impact of an increasingly AI- and agent-augmented engineering workforce, where there is no textbook answer and real room to set the standard. You'll define new metrics and craft the visual narrative — the charts, dashboards, and presentation materials — that make them land with a

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About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Job: The Senior Manager, Wholesale Fulfillment leads the strategic and operational execution of Comfrt's Wholesale Distribution Center, ensuring our wholesale partners receive the right products, in the right quantities, at the right time, with complete inventory accuracy and competitive fulfillment timelines. This role owns the end-to-end flow of inventory across the wholesale network—from vendor inbound through outbound shipments to wholesale distribution partners—including 3PL coordination, allocation strategy, and master SKU management across multiple customer channels. By driving operational excellence, fulfillment accuracy, cost efficiency, and partner satisfaction, this role directly impacts wholesale revenue, partner margins, customer retention, and Comfrt's competitive position in the wholesale channel. The Senior Manager, Wholesale serves as the operational and strategic leader between the Wholesale DC, wholesale partners, vendor network, and HQ functions. This role partners closely with Wholesale Sales, Supply Planning, Vendor Management, Finance, Customer Success, and Technology to ensure seamless inventory flow from vendors into the Wholesale DC and out to wholesale partners. By owning 3PL performance scorecards, replenishment strategies, allocation logic, and partner SLA compliance, this role drives alignment on inventory priorities, surfaces supply chain risks early, and ensures partner feedback is integrated into DC and fulfillment processes. Through strategic communication and cross-functional leadership, this position shapes supply chain culture, operational excellence, and partner-first thinking that extends across the entire wholesale channel. Responsibi

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Sardine
📍 United States• Full-time• Remote• $145K – $195K/yr
27 days ago

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote — To be considered for this position, you must reside in the Eastern Time Zone to meet the needs of the team. About the Role: As a frontend-focused Senior Software Engineer, you will own the design and delivery of the user-facing experiences at the heart of our AI products. Your primary focus is building polished, performant, production-grade interfaces in React and TypeScript. You'll also work in Go on the backend services and APIs that power those experiences, but that's a secondary part of the role. This is a high-autonomy, high-leadership position: you'l

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