Senior Product Support Specialist Jobs

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. The same principles that shape our products guide how our team works: we embrace AI as a core productivity multiplier, and all team members incorporate AI into their daily workflows to drive efficiency, innovation, and impact. As a Senior FP&A Analyst, Cloud Hosting, you’ll be a finance partner on GitLab’s Financial Planning and Analysis (FP&A) team. Reporting to t

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Senior Backend Engineer - Database Change Management An overview of this role As a Senior Backend Engineer, Database Upgrades, you'll help replace GitLab's sequential database migration system with a dependency graph model that makes upgrades faster and safer for GitLab.com and self-managed customers. You'll lead the design and delivery of a migration validation and test framework, including versioned fixture data across about 1,000 tables, a continuous integration (CI)-integrated test runner, and required correctness checks. You'll also serve as the senior technical anchor for our India-based engineering group, using clear writt

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Senior DevOps Engineer, you'll design, operate, and evolve the platform that runs Gong's production environment across AWS, GCP, and Azure, powering hundreds of Java microservices, ML model-serving workloads, and the internal tooling our R&D organization depends on every day. You'll own: A multi-cloud, multi-region Kubernetes platform managed as code via Crossplane, Helm, and ArgoCD CI/CD pipelines (Jenkins, GitHub Actions, Argo Workflows) that deploy, test, and scale workloads across environments Monitoring, logging, and alerting across the stack (Datadog, Coralogix, Sentry, Wiz), and the on-call rotations that keep it healthy You'll solve: High-scale production problems: driving continuous platform and security upgrades across the fleet, under real traffic, without impacting live tenants The velocity-vs-safety tradeoff: designing GitOps wor

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is looking for a modern, highly strategic communications leader to drive earned media and bring our biggest partnerships, products, and company moments to market. You’ll build a proactive communications engine across CLEAR1, CLEAR+, and other key initiatives, developing the strategy while rolling up your sleeves to write, pitch, launch, and execute the work. What you'll do: Own communications approach and execution for major CLEAR announcements, partnerships and launches across CLEAR1, CLEAR+, and other priority areas of the business Build and maintain strong relationships with national, business, technology, travel and trade media, as well as new media types, proactively developing stories and opportunities that drive awareness, consideration and understanding of CLEAR Turn business priorities into compelling narratives and integrated communications plans, identifying how earned media, executive visibility, partners, owned channels and other communications levers can work together to maximize impact Lead announcements from idea through execution, developing messaging, writing press materials, pitching media, preparing spokespeople, coordinating internal and external stakeholders and ensuring flawless launch execution Build the processes, rhythms and tools that make CLEAR’s communications function increasingly proactive and scalable, creating visibility into upcoming moments and identifying opportunities to tell a bigger, more connected CLEAR story How you'll measure success: Quality, relevance and reach of earned me

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We're looking for a Senior Staff Software Engineer to help lead the technical future of Convert — our suite of products that give marketing and growth teams the tools to experiment, personalize, and drive real revenue from their web presence. About the role: Location: Remote-first (United States; BC & ON, Canada) Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States) Zone A: $ 232,000 - $ 290,000 Zone B: $ 217,600 - $ 272,000 Zone C: $ 204,800 - $ 256,000 Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada) $253,000 - $ 316,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Application Information: Application deadline: applications accepted on an ongoing basis until position is closed and filled This posting is for a new position Reporting to the Director, Engineering As a Senior

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Migration Engineer for GitLab Dedicated, you'll partner with customers to plan and deliver migrations from self-managed GitLab to GitLab Dedicated. You'll use GitLab Geo to replicate customer data and move customers onto fully managed, isolated GitLab environments with minimal disruption. You'll balance hands-on technical delivery with clear communication and project ownership, translating each customer's goals, timelines, and constraints into a practical plan and guiding them through cutover and validation. You'll use infrastructure as code and configuration as code practices, Kubernetes, clo

Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. InMobi InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Overview of the Role: Glance is at an inflection point. With over 250 million daily active users and a platform embedded at the heart of the Android ecosystem, we're not building for scale...we're already there. Now, we're looking for a Senior Program Manager to join our Growth team and help us turn that scale into new markets, new partners, and new revenue. This is not a conventional program management role. You won't just track t

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Program Manager within GitLab's Enterprise Technology organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our enterprise IT strategy. You'll serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This is a highly visible role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams. You will operate at the

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Senior Professional Services, Engagement Manager - - Germany An overview of this role As a Senior Professional Services Engagement Manager focused on Germany, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, EMEA, you wil

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Commercial Account Executive, you’ll be the primary connection between GitLab and mid-market customers, working with organizations of up to 4,000 team members to help them adopt and expand the world’s most comprehensive AI-powered DevSecOps platform. You’ll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growin

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Backend Engineer, Monitoring and Anomaly Detection (Monetization) An overview of this role The Observability, Monitoring, and Integrations team sits within GitLab's Monetization section and owns end-to-end observability, monitoring, and detection across the systems that power how customers buy and use GitLab. As a Backend Engineer on the Fulfillment Workflow Monitoring (Catch All) team, you'll build and operate telemetry, detection, and reconciliation tooling that identifies billing, data, and event anomalies across CustomersDot, Salesforce, and Zuora before they affect revenue or the customer experience. This is a greenfield tea

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Solutions Architect based in Singapore (reporting to the Asia Solutions Architect Manager), you'll join GitLab's Asia team as the trusted advisor to prospects, customers and partners across the region, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical and AI expertise, understanding of cloud and modern software development practices, and st

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Cortex Apps team is building the future of AI for enterprise data. This role focuses on the backend infrastructure that powers our flagship products like Snowflake Intelligence , Cortex Agents and Search making agentic AI fast, reliable, scalable and secure at the enterprise level. You won’t just be using AI tools; you will be building the high-performance systems that orchestrate them. You’ll own and influence the architecture for agent execution environments, high-throughput context retrieval, or the ecosystem that allows our customers to iterate and launch agents in production. What you will do in this role: Architect Agentic Runtimes: Build and scale the orchestration engines that execute complex agentic workflows, ensuring low-latency tool execution and robust state management. Scale Context Engineering Infra: Design high-performance systems for RAG (Retrieval-Augmented Generation), including vector database integration, scalable and efficient search indexing, query processing, and result ranking, semantic caching, and automated metadata extraction. Build the "Evals Engine": Develop the automated infrastructure required to run massive-scale golden set simulations, error analysis pipelines, and "hillclimbing" experiments. Productionize AI Workflows: Collaborate with

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team When GoDaddy's customers are considering a new venture, it often starts with a name. The Search Results team (SERP) plays a key role in that mission by building the discovery experience that helps customers find the right domain name and products for their idea. We're a small team that moves quickly, holds a high bar for craft, and ships work that impacts millions of customers. We’re looking for a Senior Software Engineer to help shape our search and discovery experiences. This is a hands-on individual contributor role. You’ll lead by example through the quality of your code, the decisions you make, and the way you help others succeed. You’ll have opportunities to lead projects, influence technical direction, mentor peers, and speak up when you see a better path. What you'll get to do... Build and ship frontend experiences that help customers find the right domain, including match quality, smart alternatives, favorites, and AI-enabled experiences Lead projects from problem definition through technical design, implementation, launch, measurement, and production ownership Improve how the team ships by building internal tools, automation, and reusable engineering patterns Your experience should include... 7+ years of professional software development experience Strong proficiency building modern web applications with React, JavaScript, and Node.js Practical experience with deployment, CI/CD, observability, and production ownership Experience using AI-assisted development tools such as Claude Code, Cursor, Copilot, or similar tools wi

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Observability, Monitoring, and Integrations team sits within GitLab's Monetization section. As a Senior Backend Engineer on the Monetization Platform Integrations team, you'll design, build, and maintain the integrations that connect CustomersDot and Monetization services to GitLab's enterprise applications, including Salesforce and Workato. You'll own robust application programming interface (API) contracts, protect data integrity across systems, and build resilient cross-platform workflows that underpin how customers buy, provision, and renew GitLab. Because these integrations move financial and sub