Senior Product Support Specialist Jobs

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Recruiting at Brex Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders. What you’ll do As a Senior Sourcer II, you’ll own sourcing strategy across multiple engineering teams and the orgs behind them, partnering directly with Directors and VPs to define what great looks like before a search opens. You’ll set the talent mapping and market research approach for the orgs you support and win stakeholder buy-in. You’ll also raise the bar past your own requisitions: honing the team’s pitch, bui

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Recruiting at Brex Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders. What you’ll do As a Senior Sourcer II, you’ll own sourcing strategy across multiple engineering teams and the orgs behind them, partnering directly with Directors and VPs to define what great looks like before a search opens. You’ll set the talent mapping and market research approach for the orgs you support and win stakeholder buy-in. You’ll also raise the bar past your own requisitions: honing the team’s pitch, bui

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Recruiting at Brex Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders. What you’ll do As a Senior Sourcer II, you’ll own sourcing strategy across multiple engineering teams and the orgs behind them, partnering directly with Directors and VPs to define what great looks like before a search opens. You’ll set the talent mapping and market research approach for the orgs you support and win stakeholder buy-in. You’ll also raise the bar past your own requisitions: honing the team’s pitch, bui

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Backend (Retail DEX) We're hiring a Senior Software Engineer to join the Retail DEX team within the Consumer & Business group. This team runs all the data and trading systems that power onchain ("DEX") trading within the main Coinbase app, enabling millions of traders to buy and sell 70M+ tokens on major blockchains including Base and Solana. You'll build software systems that straddle the off-chain and onchain worlds to deliver a seamless, unified trading experience regardless of where an asset settles. What you'll do: Integrate new blockchains, decentralized exchanges, and launchpads into the main Coinbase app to unlock more onchain assets for millions of traders Design and implement first-party smart contracts for onchain trading primitives such as DEX aggregation and advanced order types to improve execution quality and capability Scale real-time data pipelines to handle 100K+ messages per second, enabling millisecond-latency processing of blockchain market data Optimize the trading stack end-to-end to deliver the fastest execution, most optimal fills, and most comprehensive asset coverage for DEX traders Drive iteration on agentic-first development patterns, building self-improving software systems and tooling that accelerate team velocity Required Skills and Experience: 5+ years of experience in backend software engineering with de

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission Our Talent Acquisition team finds and hires the people who help Zocdoc give power to the patient. Talent Operations is the engine behind that work - the systems, data, and processes that let recruiters spend their time on people, not on process. We're building this function from the ground up, and this role will be at the center of it. We're looking for a Senior Manager, Talent Operations to build our talent operations function from scratch. You've done this before - you know what it takes to go from "recruiters cobbling together workarounds" to an operational backbone: clean tooling, documented process, and metrics leaders actually trust. This is a hybrid IC/manager role. Day to day, you'll be hands-on - configuring tools, building knowledge systems, standing up dashboards. You'll also lead a team of 2 Recruiting Coordinators, with the team expected to grow as the function matures. Your day to day is… Tooling & Systems Own and optimize our recruiting tech stack (Gem, Greenhouse, BrightHire, etc), ensuring tools are configur

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is building its regulated presence in the Middle East, and this role sits at the center of that expansion. In this role, you'll drive Coinbase's regional crypto strategy, manage critical regulatory relationships, and build the operational foundation for our growing business. This is a rare opportunity to shape how crypto capital markets develop in one of the world's most strategically important financial centers. What You'll Do Build and lead the locally based Abu Dhabi team, managing Coinbase's Middle East crypto business and ADGM legal entity while engaging senior regulators, clients, and industry stakeholders Drive the development and execution of Coinbase's UAE crypto strategy in close collaboration with the Dubai/VARA team Develop operational capacity to grow Coinbase's tokenization business and adjacent opportunities under ADGM Oversee strategic budgeting and resourcing to optimize business impact and ensure alignment with local and global financial frameworks Establish robust governance structures, including controls, compliance programs, and ethical leadership practices that align local operations with global standards Lead ongoing engagement with ADGM and FSRA, cultivating trusted relationships with senior regulators and key external stakeholders Champion Coinbase's culture within the entity, ensuring customer interests are appropriately prioritized

As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. We are looking to speak to candidates who are based in Melbourne for our hybrid working model. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services and Customer Success team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you bring to the table 6+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on expanding new accounts Demonstrated ability to sell into new lines of business within open accounts and run a complex sales process A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled in building business champions Fluent in English Ability to attend the office 3 days per week Driven and competitive. Possess a strong desire to be successful Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with databases, develops and open source technology a plus Things We Love Passionate about growing your career in the largest market in software (database) Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with databases,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Role Snowflake's marketing technology ecosystem powers our global go-to-market strategy. The Senior Marketing Systems Architect is responsible for the data and systems foundation of Marketing Operations: designing and optimizing our data architecture, ensuring integrations are reliable and scalable, and readying the ecosystem for the next generation of AI-powered marketing. This is a hands-on technical role focused on solving complex systems challenges. Key Responsibilities Design and optimize Marketing Operations data architecture across Salesforce, Marketo, Snowflake, Hightouch, Clay, and the broader MarTech ecosystem. Own the Marketo-to-Snowflake data sync: audit field mappings, identify gaps and redundancies, and partner with Data Engineering to remediate. Redesign segmentation architecture so audience definitions are consistent, maintainable, and scalable across platforms and regions. Improve lead routing, audience activation, and operational workflows to strengthen lifecycle performance and marketing data governance. Lead MarTech stack health and rationalization: assess platform utilization against cost, flag consolidation opportunities, and deliver renewal-readiness recommendations. Partner with GTM Engineering and Data Engineering to design, validate, and

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Workplace Experience Senior Coordinator to join our People & Culture team. This is a role based in our London, UK office, reporting to the EMEA Senior Manager, Workplace Experience. Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive, and expertise to work with the world’s cloud security leader. What you’ll do (Role Expectations) Ensure a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive and efficient work environment Oversee workspace services operations, including mailroom, security, janitorial services, food and beverage programs, par

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Austin, Dallas or Houston TX Senior Customer Engineer SLED *This is a work-from-home 100% remote role, but you should reside in Texas." What you’ll do as a Senior Customer Engineer SLED About the Role At Cloudflare , we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents th

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Japan team is growing, and we want you to be part of it! Japan is a key market for Airbnb’s future growth and is currently receiving significant attention and resources to further accelerate its development as both a destination and origin market. The functional teams in Japan work closely together, alongside regional and central teams, to develop and execute a unified market strategy. The Difference You Will Make: As a Senior Program Ops Manager, you will work with the Senior Business Operations and Growth Lead to develop and execute strategies to grow the Airbnb Platform in Japan. You will also align the functions operating in your country behind common objectives and work with other teams in the organization on cross border projects. Your attention to detail, organization, ability to multitask, work on multiple priorities and work under pressure will all ensure you succeed. You should be great at understanding the needs of the Airbnb community and defining levers to help them succeed in the platform. You will develop strong relationships and deliver valuable guidance to help them grow within the Airbnb marketplace. Our ambition is to significantly increase our penetration among Japanese consumers, and this role will be critical to make that happen. Your primary focus will be in: Analysis to enable robust strategy building Operationalizing strong x-functional governance of the Japan business Execution of our growth programs. All critical pillars to enable rapid and significant growth. You will partner closely with multiple cross functional teams to achi

Datadog’s Chaos Engineering team builds systems that surface reliability weaknesses before they become outages. As a Senior Software Engineer, you will initially focus on zonal resilience, building automation that helps services safely evacuate and recover from zonal failures, while also contributing to fault injection, incident replay, gameday orchestration, and reliability tooling. You will work across engineering teams to design systems that safely exercise production failure modes and turn findings into verified remediation. You will also help advance the use of AI and automation to identify, test, and close resilience gaps as Datadog’s software and infrastructure evolve. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build zonal-resilience automation that coordinates safe workload evacuations, switchovers, and recovery in partnership with the teams that own affected services. Design and build fault-injection systems for production environments, including infrastructure- and application-level testing, incident replay, and controlled resilience experiments. Develop safeguards such as blast-radius controls, kill switches, validation mechanisms, and rollback paths that keep production experiments contained and reversible. Build agents and automation that help propose failure scenarios, triage experiment results, and connect reliability findings to tracked remediation and verification. Lead gamedays from hypothesis and scenario design through execution, documented findings, remediation tracking, and validation of completed fixes. Design and implement reliable distributed systems, including gRPC services, Kubernetes controllers, and shared platform components, while contributing to technical design and mentoring other engineers. Who You Are: You have str

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers' business-critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: solution go-live, solution adoption, initial value realization support and the long-term success of our customers. The Role As a Senior/ Lead AI Deployment Engineer, you are the backbone of Celonis delivery. You lead the hands-on implementation of Celonis solutions for enterprise customers, combining platform expertise with AI-augmented workflows to deliver high-quality outcomes, fast. You use Celonis’s AI deployment tools as

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers' business-critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with strong platform expertise and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: solution go-live, solution adoption, initial value realization support and the long-term success of our customers. The Role As a Senior/ Lead Deployment Engineer, you are the hands-on owner of Celonis delivery for your customers. You run the engagement end to end —understanding the business challenge, designing and building the solution on the platform, driving its adoption, and quantifying the value it delivers. What se

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Senior Licensing Manager – UEFA will play a critical role in strategically growing and leading the UEFA Masterlicense business unit. ROLE OVERVIEW The Senior Licensing Manager – UEFA serves as the senior lead for the UEFA Masterlicense business, owning client and licensee relationships while ensuring operational and financial objectives are met with precision and efficiency. This role partners closely with senior leadership to develop and execute strategic licensing plans that maximize revenue, position client brands appropriately, and identify new business opportunities across the European licensing landscape. The Director, Licensing – UEFA delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: Communicate division strategy clearly across licensing, legal, finance, and operations teams to ensure cohesive execution against the UEFA Masterlicense program's goals and objectives. Partner with senior leadership to report key business results to corporate officers and align divisional priorities with enter