Senior Quality Improvement Professional Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E

Job Title Process Engineer Job Description Job title: Process Engineer Your role: Seeking a senior Process Engineer to lead process governance, compliance, and operational excellence initiatives within Digital Innovation Platforms. This individual will act as a process leader across engineering, operations, cybersecurity, and quality organizations, ensuring scalable and compliant ways of working while driving continuous improvement and business transformation. experience in Process Engineering, Quality Systems, Operational Excellence, or Compliance roles. Experience working in regulated software, cloud, digital health, medical device, healthcare technology, or similar environments. Strong knowledge of ISO 9001, ISO 27001, ISO 27018, HIPAA, HiTrust, CAPA, and quality system processes. Experience leading cross-functional initiatives involving engineering, operations, cybersecurity, and quality stakeholders. Strong process mapping, root cause analysis, change management, and continuous improvement skills. Experience supporting audits, compliance programs, ISMS activities, and regulatory inspections. Excellent communication, stakeholder management, and executive presentation skills. Ability to influence without direct authority and drive adoption across global teams. Independently leads larger and more complex initiatives. Influences multiple organizations and senior stakeholders. Owns strategic process governance programs. Drives enterprise-wide process improvements. Serves as a subject matter expert and mentor. Demonstrates greater autonomy, business impact, and leadership responsibility. You're

About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails. About the Role We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations. This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies. Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations. Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership. Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes. Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidenc

Job Title Sales Enablement Lead Job Description Job Posting Description You are responsible for Conduct regular field ride-alongs and customer visit observations to assess sales behaviors, customer engagement quality, and opportunity progression Provide real-time coaching and structured feedback to junior sales on sales lead incubation, objection handling, value communication, opportunity follow-up, and closing discipline Coach senior account sales on advanced solution selling, strategic account planning, stakeholder mapping, C-suite/department head engagement, complex tender strategy, value-based negotiation, and large opportunity conversion Support new sales hires during their first 3–6 months by coaching key customer visits, first deals, and complex tenders management Provide deal coaching for strategic accounts, complex service solution opportunities, competitive replacement projects, MVS-related opportunities, and high-value portfolio selling Identify capability gaps across different sales segments and work with sales leaders to design targeted coaching plans for new hires, low performers, and senior account sales Support low performers through structured improvement plans, regular coaching reviews, and clear performance expectations Capture field insights, customer objections, competitive intelligence, and capability gaps, and provide feedback to the Sales Enablement Lead to improve training content and sales tools Partner with regional sales leaders to ensure coaching priorities are aligned with business targets, funnel health, and execution cadence To succeed in this role, you should have the following skills and experience ： 10+ years of sales, field training, sales management, or commercial coaching experience in healthcare, medical device, pharmaceutical, d

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE OPPORTUNITY We are looking for Senior Software Engineers to join our team. This is a specialized, high-impact role sitting at the intersection of high-performance computing (HPC) and Large Language Model (LLM) engineering. You will not just be building the automated "speedometer and diagnostic" suite for our next-generation AI infrastructure; you will be defining the roadmap, driving key technical decisions, and taking full ownership of the future of this work. RESPONSIBILITIES Benchmarking : Evaluate, run and automate standard LLM quality benchmarks (GSM8K, MMLU) alongside custom performance suites for specific workloads (e.g., long-context window, KV cache reuse, disaggregated serving). DevEx Improvement : Develop and maintain internal GPU-enabled development environments (similar to GitHub Codespaces). You will ensure the team has seamless, high-performance "dev machines" optimized for model experimentation. Tool Development : Build and contribute to open-source tools such as InferenceMAX and genai-bench to automate model evaluation, benchmarking and analysis. System Profiling : Use profilers like PyTorch Profiler, NVIDIA Nsight Systems and py-spy to collect performance profiles, identify bottlenecks, and debug the compute/networking stack. Monitoring & Observability : Develop real-time dashboards and alerts to monitor system health, model startup times, and runtime performance. Continuous Integration : Auto

ABOUT THE ROLE Peloton Electrical Engineers are responsible for the architecture, design, and testing of hardware systems for Peloton products. This early-career position requires working collaboratively with engineers and engineering managers to support product improvement and development initiatives across the entire product lifecycle, from new product introduction through sustaining engineering. As the team is highly dynamic with an exciting product roadmap, you will play a key role in ensuring electrical design robustness, manufacturability, time to market, and cost goals are all met. You will work multi-functional with many teams including Program Management, Product Management, Operations, Quality, Mechanical Engineering, Firmware Engineering, and Industrial Design. YOUR DAILY IMPACT AT PELOTON Under the supervision of senior engineers and project leaders, develop and support product subsystems, adhering to department and company standards and processes Observe and execute on engineering requirements rigorously Write and execute clear test plans at the design and production phases Troubleshoot and solve performance problems during development and in production Efficiently write and archive test reports Clearly document and communicate your work to senior engineers and technical leads Use data to drive engineering decision making Create and manage engineering changes for updates and improvements to existing products Collaborate with adjacent development teams to ensure design success, including compliance, firmware, and mechanical Work with drafting team to ensure appropriate product definition and design controls Communicate with outside vendors and partners effectively Travel throughout Asia and to/from the USA is expected to be 10%-15% YOU BRING TO PELOTON Bachelor’s degree in Electrical, Electronics, or Systems Engineering (Master’s degree preferred) Previous internship or similar work experience as an engineer in a design/develo

ABOUT THE TEAM Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails. ABOUT THE ROLE We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations. This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it. IN THIS ROLE, YOU WILL: Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies. Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations. Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership. Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes. Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidence enrichment, routing logic, and lightweight automations—that improve decision quality and reduce manua

About the Team The IT Services and Support team is responsible for delivering seamless, efficient, and reliable workplace technology across the organization. We provide frontline IT support, run employee lifecycle operations, support conference rooms and events, manage vendors and assets, and continuously improve systems, documentation, and workflows to strengthen the employee experience as OpenAI grows. About the Role As the EMEA Regional IT Support Lead based in Dublin, you will be the senior onsite IT owner for the Dublin office while serving as the regional lead for IT support across EMEA. You will combine high-quality hands-on support with regional coordination, operational leadership, and process improvement. Your scope includes frontline support, onboarding and offboarding, AV and event readiness, vendor and equipment management, office build and workplace technology support, executive support, and the design of scalable support workflows across offices and time zones. We are looking for someone who is customer-focused, technically strong, and able to operate independently in a fast-moving environment. You should bring strong judgment, clear communication, and the ability to turn ambiguous operational needs into reliable systems that improve the employee experience. This role is the onsite IT lead in our Dublin office, serves as the regional lead for EMEA IT support, requires 5 days in office per week, and offers relocation assistance to new employees. This role is based in our Dublin office. In this role, you will: Own EMEA IT Support: Take end-to-end ownership of the regional support experience, from prioritizing needs and resolving escalations to addressing systemic gaps and driving improvements. Lead EMEA Regional Support: Partner across offices and time zones to improve coordination, strengthen support coverage, and drive a more consistent employee experience across EMEA. Own Employee Lifecycle Operations: Lead or support onboarding and offboarding workf

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. *Open to fully remote anywhere in the U.S. or hybrid work location for this role* Position Summary The Senior Analyst, Account Management is responsible for the day-to-day management and support of Meritain's Alternative Health & Advocacy Solutions partner portfolio, including navigation, advocacy, and point solution vendors. This role serves as a primary operational contact for assigned partners and internal stakeholders, driving service excellence, issue resolution, partner accountability, and ongoing relationship management. The individual will partner closely with Account Executives, sales leadership, client management teams, implementation teams, and operational stakeholders to support partner performance, facilitate cross-functional collaboration, and execute strategic initiatives that improve client, member, and partner experience. Responsibilities include monitoring operational performance, coordinating issue remediation, supporting implementations and escalations, maintaining governance processes, identifying opportunities for improvement, and contributing to sales enablement and growth initiatives. The ideal candidate demonstrates strong relationship management skills, operational acumen, project coordination capabilities, and the ability to navigate complex stakeholder environments while supporting innovative healthcare solutions. Required Q

PageWide Industrial Strategic Sourcing Lead Description - We are seeking a Strategic Sourcing & Contract Manufacturing Lead to define and advance the organization’s approach to managing contract manufacturers and critical suppliers. This role establishes supplier governance and commercial standards, leads complex sourcing and negotiation strategies, and provides senior oversight for supplier performance, operational readiness, risk, and continuous improvement. Serving as a functional leader and advisor, the position guides supplier relationship owners and cross-functional partners in making consistent, well-informed decisions that balance business requirements, supply continuity, and long-term supplier capability. The ideal candidate brings extensive strategic sourcing and contract manufacturing experience, strong commercial judgment, and the ability to influence senior stakeholders and improve organizational capability without relying on direct authority. Responsibilities Contract Manufacturing and Supplier Performance Define and lead the management model for contract manufacturers and critical suppliers, including governance, performance expectations, review cadence, escalation protocols, and continuous improvement priorities. Establish expectations for cost, quality, delivery, inventory, capacity, responsiveness, compliance, operational readiness, and business continuity. Guide supplier relationship owners in resolving complex commercial, operational, quality, and supply continuity issues. Lead supplier performance reviews and long-term improvement plans that deliver measurable business results. Partner with Operations, Engineering, Quality, Finance, and Program Management to align supplier capabilities and deliverables with business requirements. Provide senior recommendations on supplier select

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In this position, you will be joining a brilliant team to collaborate with Micron’s various design and verification teams all over the world, support the efforts of design verification flow development, optimization, and implementation and work with cross-functional team to assure the best cost, quality, reliability, time-to-market, and customer satisfaction We are seeking a talented CAD senior engineer specialized in analog and digital simulations to join our high-achieving engineering team. As a CAD senior engineer, you will play a pivotal role in optimizing and simulating complex analog and digital circuits, contributing to the development of state-of-the-art products that shape our industry. You will get a chance to develop the industry's first and unique flows to enhance productivity and reduce pre-silicon failures. Responsibilities: Work closely with memory design teams and solve their daily challenges and provide complete solutions for the future. Proactively identify problem areas for improvement, propose, and develop innovative solutions. Develop highly scalable, and clean software systems. Continuously evaluate and implement new tools and technologies to improve the current software flows. Work with EDA vendors to evaluate and integrate E

We are looking for a Quantitative Equity Analyst to join our Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over $78+ billion USD in financial assets. We are dedicated to the mission-critical operation of our investment engine—a well-tuned machine responsible for generating key decisions that drive trades and investment insights. Leveraging finance skills and cutting-edge technology, we ensure data quality, continuous process improvement, and operational excellence. As a core member of our team, you'll collaborate with investment experts to tackle challenging analytical problems, be accountable to ensure accurate and timely trade generation, and drive operational innovation. Based in West Coast Vancouver, we value mentorship, collaboration, and growth in a supportive and innovative environment. Join us to make a significant impact on our investment engine and overall success. What You Will Do This is an exciting full-time role for individuals who are passionate about learning the quantitative equity investment management business and excited to tackle a broad range of investment, mathematical, and technology challenges. You will start with a comprehensive training program, learning about various elements of quantitative equity investment management and our investment process. You will then continue to a specialized role utilizing data science and process engineering skillsets to accelerate the Quantitative Equities Team’s various investment functions. Your specialized role may involve building, scaling, managing and/or analyzing our quantitative model, portfolios, data assets and optimizers. You will be supported with coaching and mentorship from senior members of the team. We are creating the conditions for you to grow your career steadily over time. Investment Process Management The team you will be joi

Opportunity overview The Learning & Development Specialist will work in support of the UM Service Operations Team at Cohere Health who conduct reviews and decision Prior Authorization requests for a patient’s medical insurance. You will implement training processes to improve staff performance and onboard new hire employees to the Cohere Operations teams, You will provide support to all functions within the Training & Quality department. With a solid foundation in Training, you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day tasks. What you’ll do: Facilitate training for the New Hire onboarding and continuous improvement of the Service Operations Staff Work with onshore teams to Develop and maintain Training materials Perform Quality Audit checks as required Coach team members for improvement Provide reporting on performance and key areas of Training Performance to Sr Leadership Lead and facilitate training programs for new-hire onboarding and ongoing development, ensuring Service Operations staff are fully prepared to meet performance, quality, and compliance expectations Design, develop, and continuously refine training materials, job aids, and workflow documentation to support new products, process changes, and organizational initiatives Conduct judgment-based quality audits across operational workflows, applying clinical and operational standards to evaluate accuracy, compliance, and readiness Provide targeted coaching and performance improvement guidance, using audit findings and behavioral insights to elevate competency, accuracy, and decision-making across teams Analyze training and quality data to identify trends, performance gaps, and opportunities, synthesizing insights into clear recommendations for senior leadership Build and deliver regular reporting on training outcomes, competency progression, audit results, and operational readiness, shaping leade

Job Title: Project Manager – Data & Analytics Location: Bangalore Role Overview We are looking for an experienced Project Manager to drive Agile delivery for large-scale data and analytics programs. The role requires strong expertise in Scrum, SAFe, and end-to-end delivery management, with a focus on project execution, stakeholder management, and delivering business outcomes. Key Responsibilities Drive end-to-end project/program delivery across data engineering, BI, and analytics initiatives. Act as Scrum Master and facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives. Manage scope, timelines, risks, dependencies, and delivery quality. Lead stakeholder discussions and provide regular updates to senior leadership. Drive continuous improvement and proactively resolve project challenges. Prepare impactful PPTs, dashboards, and executive-level summaries. Work independently and ensure projects are delivered within timelines and quality standards. Required Skills & Experience 8–10+ years of progressive experience in Project/Program Management, with the majority of the career in these roles. Prior experience as a Scrum Master. Strong expertise in Agile/Scrum methodologies; SAFe experience is preferred. Excellent communication and stakeholder management skills, including with senior audiences. Strong ownership of project execution, timelines, and quality standards. Proactive problem-solving approach with the ability to take initiative and work independently. Strong presentation skills with the ability to create impactful PPTs and summarize content for senior-level discussions. Working knowledge of Databricks, Snowflake, AWS S3, and AWS Athena. Experience working in data engineering, analytics, or technology environments is preferred. Note: By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your app