Senior Service Reliability Engineer Jobs

About the Role: Tubi is seeking a highly skilled and experienced Senior QA Automation Engineer to lead quality assurance initiatives for our cutting-edge streaming and AI-driven product features. This pivotal role involves ensuring exceptional end-to-end user experiences, robust streaming playback, and the accuracy and integrity of our AI/ML features across web, mobile, and OTT platforms. We're looking for a candidate with a strong background in streaming QA and deep technical knowledge of media workflows. You'll be instrumental in collaborating with engineering, product, and data science teams to define comprehensive QA strategies that guarantee both functional excellence and data-level quality. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office three days/week. What You'll Do: Design and lead test strategies for streaming workflows, playback systems, and AI-powered features. Test across platforms (web, mobile, and connected TV) to ensure functional parity and playback stability. Validate streaming performance—including ABR logic, encoding pipelines, and DRM integrations—under diverse real-world conditions. Debug with precision using tools like Charles Proxy, Chrome DevTools, ADB, and Xcode. Collaborate with data and ML teams to validate AI model updates, recommendations, and personalization accuracy. Leverage AI-assisted QA tools to enhance regression coverage, UI validation, and anomaly detection. Contribute to automation and CI/CD frameworks, driving faster, more reliable releases. Help drive a shift-left testing approach by engaging early in the software development lifecycle, partnering with product managers, engineers, and data scientists to identify quality risks, define test strategies, and ensure testability during requirements and design phases. Oversee QA deliverables for multiple concurrent releases and ensure seamless sign-off for production launches. Monitor live environments for playback or reco

About the Role: We are looking for a talented Automation Engineer to join our Automation Engineering team in Toronto. In this role, you will be responsible for designing and implementing automated tests for Mobile development. You will collaborate closely with QA engineers and developers to build scalable test frameworks, improve automation coverage, and contribute to the efficiency of our multi-platform release process. You will also design data-driven end-to-end checks around playback and ad insertion , integrate them into CI/CD pipelines as quality gates, and operate a reliable device lab to prevent regressions from shipping. Your work will directly accelerate testing and release velocity while improving revenue-critical reliability across Tubi’s Android and IOS apps. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: Design, implement, and maintain automated tests for mobile development (Android & iOS) Contribute to the development and optimization of cross-platform automation frameworks. Write and maintain test scripts in JavaScript/TypeScript , using frameworks such as Puppeteer, Appium, WebDriverIO, Selenium. Ensure test cases are integrated into CI/CD pipelines and provide reliable feedback on product quality. Help identify flaky tests, investigate root causes, and improve test stability. Collaborate with developers and QA engineers to clarify requirements and improve test strategies. Participate in code reviews and follow best practices for test automation . Your Background: Bachelor’s degree or above in a technical field (e.g., Computer Science, Engineering, Mathematics), or equivalent industry experience. 3+ years of hands-on experience in automation testing for mobile devices Strong programming skills in JavaScript/TypeScript (preferred), or Python/Java. Experience with automation frameworks (e.g. Puppeteer, Appium,, WebDriverIO, Selenium, Playwright, T

Position Overview We are seeking a Senior Manager, Marketing Operations to own the systems, workflows, documentation, and automation needed to make Marketing Operations more scalable, reliable, and AI-enabled. This role will help modernize how Marketing Ops works by improving marketing systems governance, reducing process and technical debt, and identifying practical opportunities to simplify or automate manual GTM workflows. The ideal candidate brings deep hands-on experience with marketing automation, data quality, workflow design, and cross functional GTM operations. They should be comfortable working across Marketing, Sales, Sales Ops, Web, and internal systems/data teams to improve how GTM work gets done. This includes clarifying ownership, improving documentation, reducing manual work, and building more scalable systems and workflows. Key Responsibilities Own governance, documentation, and operational health for core marketing systems, including Marketo and adjacent GTM tools. Identify and reduce technical debt across marketing-owned systems, integrations, workflows, field/process governance, and recurring operational processes. Build and manage a Marketing Ops systems and automation roadmap focused on improving speed, quality, consistency, and team capacity. Establish clear operating standards for marketing systems and workflow requests, including intake, prioritization, documentation, ownership, escalation paths, and change management. Partner across Marketing, Sales, Sales Ops, Web, and internal systems/data teams to clarify ownership, requirements, and handoffs for shared GTM workflows, including enrichment, routing, lifecycle processes, data quality, and CRM handoffs. Triage systems and workflow issues, identify root causes, and coordinate resolution with the right owners. Identify high-friction manual workflows that can be simplified, a

Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. InMobi InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Overview of the Role: At Glance, we're not just changing how people shop — we're redefining what shopping even means. We're building agentic commerce from the ground up, and we're looking for an entrepreneurial, high-energy Senior Manager of Channel Sales & Partnerships to lead our growth across the U.S. retail landscape. This role is about more than business development. It's about championing a genuinely new category, AI Comm

About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow those businesses and the communities that support them. The Marketing Technology team is responsible for building and delivering best-in-class tools, data, and processes so teams at DoorDash can effectively acquire new customers, drive retention, and grow new business lines across all our audiences. Our mission is to enable teams to deliver personalized, engaging, and relevant content across all our owned and paid channels. We partner closely with Product, Engineering, Data Science, and Analytics teams to translate Marketing’s technology needs into measurable business outcomes for our Growth and Performance Marketing teams. About the Role We're hiring a Senior Associate, Marketing Technology & Measurement, to be the hands-on builder of the measurement systems that enable our marketing org to move faster and prove impact at scale. With 4+ years of experience, you'll own the measurement foundations – tracking link architecture, postback configurations, and pixel governance across our MMP stack (Singular, Appsflyer), plus paid-media platform integrations (Meta, TikTok, Reddit, Snap, TTD, affiliate, and more). But maintaining that infrastructure is the baseline, not the goal. You'll spend much of your time helping build and improve the tooling and automations, including AI-assisted measurement workflows, that make channel and creative teams faster, streamlining how they launch, optimize, and prove impact. You'll partner with senior team members to turn repetitive measurement work into repeatable systems, so the team spends less time on manual setup and more on insight. This is a technical marketer role requiring deep mobile measurement expertise, strong SQL skills, hands-on integration experience, and comfort building AI-enabled workflo

About the Role: The Machine Learning team at Tubi drives the innovation behind personalized user experiences. With the largest inventory in the industry and hundreds of millions of viewers, we tackle problems in the space of recommendations, search, content understanding and ads optimization that shape the future of streaming. We are seeking a highly skilled Senior Machine Learning Engineer to contribute to transformative projects in video personalization. In this role, you will design and implement advanced algorithms and systems to improve our personalization strategy. As a senior technical expert, you will tackle complex problems in machine learning at scale, collaborating closely with cross-functional teams to develop and optimize machine learning-driven solutions. This is a hybrid role in our Toronto office. What You'll Do: Design, develop, and implement recommendation systems and algorithms for a global audience Conduct deep dives into algorithmic components and systems, ensuring that models are optimized for both performance and scalability across multiple regions and product areas Build and deploy high-impact robust ML pipelines, including data extraction, feature development, model training, testing, and deployment Continuously monitor, evaluate, and optimize the performance of deployed models, ensuring they meet business goals and provide high-quality user experiences. Work closely with Product, Engineering, and Data Science teams to align on product requirements, set expectations, and deliver machine learning-driven solutions that improve user engagement Your Background: 3+ years of industry experience building production Machine Learning systems BS, MSc, or Ph.D. in Computer Science, Machine Learning, Statistics, Mathematics, or a related field Experience with deep learning technologies for recommendation systems, including TensorFlow, PyTorch, or similar frameworks Proficiency in building and deploying full-stack machine learning pipelines: data e

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineer to join our South Majors team. This role is based in Texas, reporting to the Senior Sales Engineering Manager for the Americas Field Sales team. You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points. You will serve as a technical advisor throughout the sales cycle, ensuring that Zscaler solutions are perfectly aligned with customer goals and technical requirements. You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points. Creating and delivering technical product presentations to prospective customers where you will promote the value proposition of Zscaler products Gathering customer technical requirements to ensure proposed solutions will meet customer goals and needs Leading product evaluations and custom product configurations Running Pr

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role We are hiring an experienced Senior Manager of Community Marketing to develop and launch Adyen’s first community programs. This hybrid role will be based in our San Francisco office, and reporting to the VP of Marketing, North America. This role is all about creating thoughtful experiences that build long-term trust and turn our customers into our strongest growth engine. As our first community marketer, you will create the vision and strategy for community marketing in North America, and will execute events and programs from end-to-end. You’ll partner with a group of cross-functional stakeholders (like marketing, strategy, sales, and account management teams) to make it happen. This is a unique opportunity to be the first in the role, build for the North America market, and create the global standard for how community marketing is done at Adyen. What You'll Do Develop the strategy for our first-ever community marketing program in North America. You’ll define our community vision, audience segmentation, program pillars, success metrics, and multi-year roadmap. Execute member engagement programs from end-to-end such as curated events (owned and sponsored), regional meetups, webinars, and user groups. Own community communications - Develop member-facing communications that drive awareness, engagement, and connection acr

Momentum is a respected collection of independent companies, including PMG, Koddi, Further. We serve as a premier global business transformation partner for over 125 of the Fortune 500 brands. With 1,400 global employees and $5B in media spend under management, we foster a fast-growing, values-driven, people-first environment where you can thrive. Our portfolio of companies partners with some of the world’s most iconic and ambitious brands. We combine scalability with a solutions-oriented approach to deliver fast-paced, innovative results for our customers while creating meaningful growth opportunities for our teams. If you are looking for opportunities to grow in your career and are passionate about being at the forefront of data and technology, and driving rapid innovation in the future of commerce, we would love to talk with you about joining Momentum. We believe that a culture of belonging, inclusion, and diversity is key to empowering our team members to thrive both personally and professionally. Living out our values is not just a goal; it's a daily practice! For more information, please visit www.momentum.com . About the Role Momentum is a fast-growing , mid-sized, digital commerce company dedicated to building responsible, data-driven platforms and solutions that power the future of digital commerce. We are seeking an experienced Senior Counsel to join our Legal team in New York City or Dallas, TX. This is a senior commercial legal role within Momentum’s Legal Department, serving as the lead legal advisor on complex commercial transactions, primarily supporting PMG , one of our portfolio companies. PMG is a leading independent digital marketing and technology company that partners with many of the world’s most recognized brands to deliver integrated media, creative, technology, and commerce solutions. The role combines sophisticated commercial contracting with strategic legal counseling, partnering closely with oth

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Why Reliability? Roblox serves over 100 million people every day across a platform that is constantly evolving — and behind every experience is infrastructure that has to work, every time, at massive scale. The Reliability team at Roblox operates at the depth and breadth of the Roblox stack. Availability of the platform is a key company goal. We are hiring our first Senior Machine Learning engineer within our team. As a Senior Machine Learning Engineer within Reliability, you will help set the direction for how machine learning systems/practices can be leveraged to improve the reliability of the overall Roblox platform. You will own the architectural and execution roadmap of leveraging massive data across - logs, traces, metrics, production changes, to proactively detect issues before they become real problems (MTTD) and/or reduce time to resolve incidents (MTTR). You will have the opportunity to cross functionally collaborate with other similar teams at Roblox to define best practices and software. You will: Help define the roadmap for leveraging Machine Learning Engineering to improve Production Systems Reliability at Roblox. Improve r

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. About the role: As a Senior Software Engineer working on the Appian platform, your mission will be to ensure Appian is always fast, scalable and up to whatever tasks our customers configure it to do. You will be focused on designing, developing, and maintaining complex software systems while providing technical leadership and mentorship and building a product capable of serving our customers in ways you never imagined. This role includes not just deep coding expertise, but also a focus on system orchestration, using AI Tools and AI integration (like RAG, agentic workflows, MCP), and aligning technical decisions with business strategy. Key Responsibilities The SSE isn't just "faster at coding"—they are responsible for the health of the entire codebase and the growth of the team. Code Quality & Standards: Set and enforce the "gold standard" for clean, maintainable, and well-documented code across the repository. Architecture & Design: Leading high-level design sessions, choosing architectural patterns (Microservices, Serverless, Event-driven), and ensuring systems are scalable and secure. Developer Enablement: Create internal tooling and "Golden Paths" that abstract away the complexity of underlying infrastructure for feature teams. Technical Leadership: Mentoring junior engineers, conducting rigorous code reviews, , setting the "gold standard" for clean, maintainable, and well-documented code across the repository. Project Ownership: Driving features from requirement analysis through depl

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Drives AI-first tooling, SDLC automation, and developer productivity initiatives Required Experience & Skills 6+ years of experience building internal tools or developer platforms Strong CI/CD and automation expertise, Generative AI integration in SDLC Core Backend & Architectural Fundamentals: Deep dive into data structures, algorithms, and microservices/distributed system architecture patterns. While we embrace a language-agnostic mindset, strong proficiency in Java or Python is preferred. Cloud & Infrastructure: Hands-on experience with cloud infrastructure, container frameworks (Docker/Kubernetes), and CI/CD pipelines is a major advantage Modern Engineering Practices (Highly Valued): Daily utilization of AI tools and agentic engineering environments (e.g., Kiro, Claude, Copilot) to accelerate software design, automate background workflows, and optimize developer productivity Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition

This role will join Datadog’s Data Visualization organization, a team responsible for the visualization experiences that power dashboards, notebooks, investigations, and product workflows used across the platform. The team is a highly product-oriented organization, building AI-native experiences that help customers understand, investigate, and interact with complex operational data. As a Staff Software Engineer, you will provide technical leadership in applying AI technologies to customer-facing product experiences, helping shape how users interact with Datadog through agents, conversational interfaces, and intelligent investigation workflows. You will partner across engineering and product teams to develop reliable, scalable, and trustworthy AI-powered experiences while helping establish AI engineering expertise within the broader organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the design and delivery of AI-powered product experiences across Datadog’s visualization and investigation surfaces. Develop systems that combine deterministic product capabilities with LLM-powered experiences to deliver trustworthy and explainable customer outcomes. Drive innovation in context engineering, prompt engineering, evaluation frameworks, and AI application reliability. Partner with product and engineering teams to improve investigation workflows and help customers discover insights more efficiently. Build experiences that enable Datadog capabilities to operate within third-party AI platforms, agents, and conversational environments. Provide technical leadership and mentorship while helping establish AI engineering best practices across the Data Visualization organization and broader Graphing group. Who You Are: You have extensive softw

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. What You’ll Be Doing Design, build, and operate highly scalable, reliable, and secure infrastructure powering our production systems across AWS and GCP. Lead major reliability and modernization initiatives, including container platform migrations (e.g., ECS to EKS/GKE) and microservice enablement across multi-cloud environments. Serve as a technical authority in Kubernetes (EKS and GKE), cloud infrastructure (AWS and GCP), and modern CI/CD practices (GitOps, automation pipelines). Partner with development teams to architect and enable microservice-based applications, ensuring production readiness, scalability, and observability. Implement and manage infrastructure as code (Terraform, Ansible) to automate provisioning, scaling, and configuration management across multiple cloud providers. Drive improvements in observability, performance, and cost efficiency through robust monitoring, logging, and alerting systems that span AWS and GCP. Champion SRE best practices — defining SLOs/SLIs, conducting blameless postmortems, and continuously improving incident response. Lead complex technical projects from conception to completion, managing timelines, and technical dependencies across teams. Mentor engineers across teams, fostering a culture of reliability, automation, and continuous learning. Collaborate with security and compliance partners to ensure infrastructure adheres to best practices and standards (e.g., IAM Federation, Workload Identity). Participate in t

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Engineering Team Our Data Engineering team is part of the Technology Data & Intelligence organization, on a mission to accelerate Okta’s scale and growth. We focus on building platforms and capabilities utilized across the organization by sales, marketing, engineering, finance, product, and operations. You will be part of a team performing detailed technical designs, development, and implementation of applications using cutting-edge technology stacks. The Senior Data Engineer Opportunity As a Senior Data Engineer, you will be responsible for designing, building, and maintaining scalable solutions. This role involves collaborating with data engineers, analysts, scientists, and other engineers to ensure data availability, integrity, and security. You will play a critical role in preparing Okta for its AI-driven future by building stable data layers and partnering with Analytics Engineers to power our AI/ML systems. What you’ll be doing D