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About the role: The Senior Operations Manager owns the daily performance of the Care Concierge function for a dedicated pod of health system clinics, and manages the people who deliver it. You are accountable for how Care Concierge agents are staffed, trained, coached, and held to a consistent standard across a 24/7 operation, so that clinics meet their SLAs without escalation. Success is measured on three outcomes: meeting SLAs by clinic at the lowest achievable cost per visit, converting scheduled appointments into completed visits, and preventing patient and partner escalations. A full pod supports 35+ Care Concierge staff working both in-person and remotely, so you will lead through Team Leads rather than a long list of direct reports. Leads own shift supervision and first-line issue resolution. You own pod performance, including the Leads themselves, and developing them into capable supervisors is a core expectation of the role. This role requires in-office presence in our New York office four days per week. People Management Leadership & Coaching: Manage and develop Team Leads with a consistent 1:1 cadence across day and overnight teams. Talent Lifecycle: Own hiring, onboarding, performance management, and schedule coverage for a 24/7 operation. Talent Development: Build an internal bench to promote Leads and Senior Agents from within. Run Daily Operations Operating rhythm: Manage clinic queues, monitor team performance, and clear blockers in real time. SLAs: Own SLA performance and act on leading indicators before they become patient or partner escalations. Workflow: Maintain SOPs, review workflows, and drive appointment conversion improvements. Manage escalations Per the SOP for routing clinical and non-clinical escalations: Non-clinical: Resolve operational, access, scheduling, and behavioral issues that exceed Lead authority. Clinical: Identify clinical, safety, and privacy issues and route them immediately to the right clinical or compliance ow

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。 キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。 What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires • 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい • 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外) • 新しい業界、新しいテクノロジーへの関心が高い方 • 業界にこだわらず営業活動ができる • 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある • チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である • 熟考型ではなく走りながら考えることできるハードワーカー • 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたします Please note that visa sponsorship is not available for this position. #LI-Hybrid #LI-RT Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and pers

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. About the Advanced Technology Group The Advanced Technology Group (ATG) is a part of Foundational Systems and Experiences Engineering (FSEE) within the Platform Business Group. Established over 20 years ago as part of PlayStation®’s first-party game development studios, ATG has always focused on helping game developers get the most out of PlayStation® hardware - a mission that continues to this day. As a team, we are responsible for large parts of the graphics software stack used by all PlayStation® games, and collaborate with leading engineering teams worldwide, from game developers to hardware vendors, to deliver key platform technologies. What you’ll be doing You will be working on Razor GPU, a GPU performance analysis and debugging tool, for current and future PlayStation® platforms. You will be developing GPU Capture and Replay technology, which allows GPU commands, shaders and resources to be captured, analysed and later reinstated, so that graphics frames can be re-executed on the GPU independently from the running game. You will be developing profiling and debugging features upon this core technology, to help game developers worldwide to realize their creative vision and push PlayStation® hardware to its limits. You will be developing internal features use

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. The Role The Strategic Program Manager will lead high-impact growth and transformation programs across Advanced Services, turning strategic priorities into coordinated, measurable execution. Working across Sales, Delivery, Portfolio, Finance and other Everpure organizations, the role will establish and run programs designed to accelerate services growth, customer adoption and organizational transformation. Key Responsibilities Strategic Growth Programs — Design, launch and manage programs that accelerate adoption, pipeline, bookings and revenue growth, including incentive-led and customer adoption initiatives. Program Strategy & Execution — Translate strategic priorities into structured programs with clear objectives, work streams, milestones, ownership and measurable outcomes. Acquisition & Organizational Integration — Lead Services integration activities associated with acquisitions, new technologies or organizational changes, coordinating capabilities, processes, people and GTM readiness. Cross-functional Leadership — Coordinate stakeholders across Advanced Services, Sales, Portfolio, Product, Finance and Operations to drive execution without relying on direct authority. Commercial & Performance Management — Establish business cases, success measures and reporting to understand program adoption, investment effectiveness and commercial impact. GTM & Field Activation — Partner with Services Sales and Enabl

Location: Düsseldorf, Frankfurt (Hybrid) | Practice Area: Insurance | Type: Permanent Gestalte mit uns die Zukunft der Versicherungsbranche – von neuen Geschäftsmodellen und digitalen Prozessen bis hin zu modernen, AI-gestützten Arbeitsweisen. Deine Rolle Als Senior Consultant*/ Manager* - Insurance (m/w/d) gestaltest Du gemeinsam mit uns die digitale Transformation führender Versicherungsunternehmen. Du unterstützt unsere Kunden dabei, ihre Prozesse und IT-Systeme weiterzuentwickeln und zukunftsfähig aufzustellen. Dabei gestaltest Du interessante Transformationsprojekte von der Strategie und Konzeption bis hin zur Umsetzung und verbindest fachliches Versicherungswissen mit technologischen Entwicklungen und neuen Markttrends. Hierfür bringst Du Dein fachliches Wissen, Dein IT-Verständnis sowie Deine Fähigkeit mit ein, Lösungen zu finden und zu gestalten. Für Deine Tätigkeit nutzt Du moderne und auf AI basierende Tools unter Berücksichtigung von ethischen und Sicherheitsgesichtspunkten. Deine Aufgaben Du gestaltest die digitale und AI-Transformation unserer Versicherungskunden mit Bezug auf Geschäftsmodelle, Prozesse und IT-Anwendungen Du begleitest Projekte von der Strategie über die Planung bis hin zur Umsetzung und übernimmst hierbei die Rolle des Projekt-/Teilprojektleiters sowie des Fachberaters Du berätst Kunden bei Anforderungsanalyse und Lösungsgestaltung, bringst hierfür Deine versicherungstechnische Expertise ein, unterlegst sie mit dem notwendigen IT-Verständnis und konzipierst die Lösungen Mit uns gemeinsam entwickelst Du innovative und praxisnahe Lösungen unter Nutzung geeigneter und freigegebener AI-Tools Du beteiligst Dich an Projekt- und Kundenakquise, entwickelst unser Beratungsportfolio weiter und trägst damit zum Wachstum unserer Insurance Practice bei Dein Profil Du hast ein Studium erfolgreich abgeschlossen, vorzugsweise in BWL/VWL, Informatik/Wirtschaftsinformatik oder einer vergleichbaren Fachrichtung, und bringst mind. 3 Jahre Be

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. This role is offered as a hybrid in Brno, Czech Republic . We are only able to accept applications for those based in the Czech Republic or who have sponsorship to live and work in the Czech Republic. #LI-Hybrid What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. Most engineers ship a feature that one team uses. On PandoCats, you build the foundation that every Jamf product team stands on. PandoCats is the platform team behind Jamf’s frontend . We build the shared frontend platform code that all our products rely on, the design system that product teams use to build their interfaces, and customer-facing UI used by small and medium businesses. We’re adding a Senior Software Engineer who will own our backend. We build backend components that store customer data and support our customer-facing UI, so we don’t have to hand that work to other teams. You’ll be responsible for the backend, and you’ll work on the frontend as well. The team is experienced and collaborative , and it works with a lot of trust and autonomy . If you want to deepen your architectural thinking and grow toward cross-org technical leadership, this is a good place to do it. What you can expect to do in this role: Own the backend services that support our frontend products: build them, deploy them and maintain them over time. Write tests, add observability and set up alerting so the service

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As a Senior Full Stack Software Engineer , you will be a core technical driver for Robinhood’s global expansion initiatives. You will bridge high-performance frontend interfaces with resilient backend distributed systems, architecting and delivering localized customer experiences—from multi-currency funding and international onboarding to regional asset t

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As a Senior Full Stack Software Engineer , you will be a core technical driver for Robinhood’s global expansion initiatives. You will bridge high-performance frontend interfaces with resilient backend distributed systems, architecting and delivering localized customer experiences—from multi-currency funding and international onboarding to regional asset t

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Support Group As the name Support Group implies, this group is responsible for the core part of the customer experience journey that has got Wolt top-notch ratings in app stores. During the years we’ve invested a lot in the in-house built support tooling as we believe that it’s the only way we can ensure the satisfaction of all of our customers and partners in each of the 25 countries that we operate in. We take huge pride in our customer operations’ quality, so on top of building delightful support experiences in our consumer app we also want to proactively identify and solve issues even before our customers and partners even notice something might be wrong. About the Support Analytics Team Our Support Analytics team’s main goal is to deliver an amazing Customer, Merchants & Courier support experience while optimizing our operations by providing actionable insights and quantifying the impact of those actions on the overall business. 💡 You’ll be part of this team working with top Data Science and Analytics Engineering professionals. What you’ll be doing As a Senior Data Scientist at Wolt, your role involves diving into our data to solve crucial business problems. The scope of this role ranges from diagnosing problem areas to identi

Location: London, UK Office requirement: Hybrid, 3 days per week in the office Employment type: Permanent As our Senior Customer Success Executive, you’ll: Join our global revenue team, reporting to the VP Customer Success - Midmarket, and take ownership of retention and engagement for GWI’s Essentials portfolio: 250 accounts worldwide. You’ll work alongside one other Customer Success Executive to build and run the strategy for keeping these customers engaged, getting real value from our data, and renewing. This role suits someone who wants to shape how scaled Customer Success works, not just follow an existing playbook. Sounds great, what will I be doing? 🤔 You’ll have real ownership of the portfolio: you’ll set the engagement strategy, decide which accounts need which kind of attention, and track which actions improve retention. A few things you’ll be responsible for: Owning retention outcomes for the portfolio (churn, renewal rate, and NPS), supporting the renewal process, and partnering with Sales and Account Management to secure renewals and surface expansion opportunities Using usage and account data to spot at-risk accounts early, and building and carrying out plans to keep them before renewal conversations begin Designing and running the CS communications programme for all Essentials clients, including campaigns, webinars, and in-app and email touchpoints that drive adoption and usage at scale Guiding users over email, live chat, and video calls, and handling user and account administration Turning customer feedback into action by sharing it with Product, Marketing, and Channel teams Continuously improving how we scale by testing new approaches, automating where it makes sense, and sharing what works Keeping Salesforce accurate by logging all activity and engagements What do I need to bring with me? 🧳 Experience in Customer Success, Account Management, or another client-facing role where you were responsible for retention, renewals, or customer engagement,

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. The Role We’re looking for a Senior Product Manager to drive the next generation of XenPlatform. XenPlatform is one of the most complex products in Xendit’s payment processing stack. Your main job will be to set its overall product direction and make sure we can serve marketplaces and platforms across all our regions. Beyond long-term strategy, we need someone who can get into the weeds and break complex problems down for our engineering teams. You’ll bring payments experience, a track record of building global products at scale, and strong commercial judgement, so that what we build covers all our markets and scales sustainably. You’ll have full ownership of your team’s strategy, priorities and outcomes, and the autonomy to define the next phase of XenPlatform. What you’ll do in this role Drive the overall product strategy and roadmap, balancing competing stakeholder requests across teams and clearly communicating your prioritisation framework to senior leadership Deeply understand enterprise customers across segments (marketplaces, embedded finance and SaaS platforms), leveraging their feedback to define your longer-term roadmap Partner with Finance, Compliance, Legal and GTM to define the ideal customer profile (ICP) Xendit should focus on Design intuitive experiences across the API and the Xendit Dashboard, so merchants can clearly see how their platforms are performing and accurately reconcile their own data Build scalable account structures that accurately reflect how our enterprise merchants’ organisa

[ WHO WE ARE ] Based out of South Korea, KRAFTON, Inc. is committed to discovering and globally publishing games that deliver a uniquely fun experience with global production studios known for distinctive creatives. Founded in 2007, KRAFTON consists of PUBG STUDIOS, Bluehole Studio, RisingWings, Striking Distance Studios, Dreamotion, Unknown Worlds, 5minlab, Neon Giant, KRAFTON Montréal Studio and ReLU Games, each trying to innovate the enjoyment of games through continuously embracing challenges and new technologies, expanding our platforms and services to win the hearts of more fans. KRAFTON India has established itself as a trailblazer in the gaming industry, driven by its unwavering commitment to delivering distinctive and enjoyable gaming experiences. At the heart of KRAFTON India's success lies a deep understanding of the Indian gaming community. The company takes immense pride in its premier entertainment properties, which include highly popular titles like BATTLEGROUNDS MOBILE INDIA (BGMI), CookieRun India, Road To Valor: Empires, Defense Derby, and New State Mobile. These games have not only captured the hearts of Indian players but have also played a pivotal role in fostering a thriving e-sports ecosystem in the country. With a focus on India, KRAFTON is dedicated to nurturing the gaming and start-up ecosystem. In line with this commitment, KRAFTON initiated the KRAFTON India Gaming Incubator (KIGI) in October 2023. KIGI aims to support 6-10 teams annually, with program durations ranging from six months to one year. Additionally, KRAFTON India has invested over $150 million in the Indian market in the past two years. It has committed an additional $150 million to the Indian start-up ecosystem over the next three years. [ ABOUT THE ROLE ] As a Senior Legal Counsel at Krafton, you will play a pivotal role in providing strategic legal guidance and ensuring compliance across our various and expanding business functions. You will be responsible for handling cor

Our Finance team tracks and seeks to understand the factors driving our growth and success . We help our entire organization achieve our operational and financial goals while embodying our company values . We ensure our objectives are feasible and work closely with all teams to ensure they have the resources they need to achieve our ambitious mission enabling all teams to work together effortlessly . We are looking for a strategic and hands-on Senior Manager, Payroll to lead our US and Canada payroll function. In this role, you will serve as Asana's payroll subject matter expert, ensuring payroll continuity, compliance, and scalable processes during an exciting period of growth while empowering and developing your team. T his role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays d epends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Lead the accurate and timely processing of multi-state US and Canada payrolls while ensuring compliance with federal, state, local, and provincial regulations . Serve as Asana's primary subject matter expert and resource for complex payroll matters . Maintain and strengthen payroll processes, automation, SOX controls, payroll policies, and internal audit readiness . Keep comprehensive payroll documentation, procedures, and internal controls current and audit-ready . Partner closely with Accounting on payroll reconciliations, accruals, journal entries, and month-end close activities . Collaborate cross-functionally with HR, Finance, Tax, Legal, and external payroll providers to support seamless operations, M&A activities, and international expansion . Manage payroll vendors and external service relationships to m

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. IEM exists to continuously improve Datadog's overall customer experience during incidents and other critical moments. We're looking for experts with a background in incident management and escalation handling to provide fast incident response, clear ownership, and calm, confident communication for our global customer base. In this individual contributor role, you will play a key part in customer communication, technical engagement, and incident management for our global customers. You will also implement processes and automations, use the same incident and case management tools we build for our customers, and help shape how they evolve. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you'll do: Lead the response to our most complex, ambiguous, and high-impact incidents and escalations from start to finish. Set the response strategy, drive cross-functional coordination, and maintain clear ownership through resolution. Navigate competing priorities across multiple critical customer situations, independently assessing business and technical impact and determining the appropriate response and escalation strategy. Represent IEM to regional Support, Sales, and Engineering leadership, building the standing and relationships that let you drive a response when a situation moves faster than process allows. Lead communications during highly sensitive, public, or large-scale incidents, adapting communication strategies for customers, internal leadership, and other stakeholders. Act as a trusted incident and escalation partner across Support, Engineering, Product, and other teams, influencing decisions and driving alignment when ownership or the path to resoluti

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. We are seeking an experienced and hands-on Senior Clinical Research Scientist to lead the strategy and execution of clinical research supporting the development and validation of emerging therapeutic technologies. This role will have direct responsibility for study design and analysis, physiological data collection, algorithm development, external research collaborations, and the communication of scientific findings through grants, publications, and conference presentations. The ideal candidate is a highly collaborative scientist who is equally comfortable developing research strategy and working directly with engineering, clinical affairs, investigators, and research partners to execute studies and solve complex scientific problems. This individual will play a critical role in translating physiological and clinical data into meaningful product insights, clinical evidence, and future research opportunities. This is a full-time, hybrid position based in Pleasanton, CA, with a minimum of three days onsite per week, or more depending on business needs. Travel is expected to be approximately 10%. Responsibilities Design and lead the execution of multiple clinical research studies in parallel Lead the analysis and interpretation of physiological and clinical data sets Develop research strategies, study plans, protocols, case report forms, and statistical analysis plans that produce scientifically