Senior Sr Technical Support Engineer Jobs

The Senior Program Manager, Global Finance Systems & Process serves as Finance’s central resource for translating prioritized Finance business process needs into clearly documented functional requirements to IT; driving Finance-side testing, change management, supporting end-user adoption across global markets; and advancing continuous, harmonized process improvement across the enterprise. This role sits within the Finance Controllership function — not IT. What sets the strongest candidate apart is the ability to move fluidly between technical process expertise, data analysis, and cross-functional influence in a complex global environment — fluent across record to report, quote to cash, and procure to pay. Credibility is built through sharp analytical thinking, deep ERP experience, and a track record of turning complex problems into practical, lasting solutions. Success depends on disciplined prioritization, strong stakeholder relationships, and focus on practical, high-impact outcomes. As a Finance AI Champion, this person identifies opportunities to apply agentic AI and RPA to eliminate manual effort and scale Finance capacity globally. Essential Functions and Key Responsibilities: Serve as Finance’s subject matter expert on end-to-end business process design; identify gaps, map processes, and translate Finance requirements into clear IT specifications. Serve as the structured Finance-to-IT liaison; evaluate proposed solutions, facilitate Finance sign-off, and lead issue triage and resolution. Lead/facilitate Finance UAT, change management, and end-user adoption for prioritized Finance initiatives across global markets. Champion Finance process standardization, AI and automation opportunities, Segregation Of Duties and access governance, and continuous improvement. Serve as a Finance AI Champion: identify and advance agentic AI and RPA opportuni

The Senior Enterprise Applications Analyst, Procurement supports the evolution, implementation, and integrity of TaylorMade's Oracle ERP solutions across global procurement and supply chain operations. This role provides functional expertise and day-to-day operational support for Procure-to-Pay (P2P) processes, while partnering with business stakeholders to drive measurable process improvement and align system capabilities with strategic objectives. The analyst supports enterprise initiatives including system upgrades, automation, and cloud migration planning. Essential Functions and Key Responsibilities: Provide day-to-day functional support for Oracle Procurement, including troubleshooting issues and ensuring uninterrupted requisitioning, purchasing, and supplier management operations. Configure and maintain Oracle Procurement setups, including organizational structures, Approval Management Engine (AME), document types, supplier configurations, item and category hierarchies, iProcurement, and profile options. Gather, analyze, and document business requirements using Oracle AIM methodology, and translate them into detailed functional specifications for development. Evaluate existing business processes, identify gaps and improvement opportunities, and recommend Oracle standard solutions that deliver measurable business value, including cost savings, efficiency improvements, and return on investment (ROI). Develop, coordinate, and execute functional, system integration (SIT), user acceptance (UAT), and regression testing activities; perform root cause analysis and resolution of production issues. Support and troubleshoot integrations between Oracl

The Senior Digital Product Manager, Global eCommerce contributes to TaylorMade Golf’s success by owning the strategy, execution, and continuous improvement of TaylorMade’s global eCommerce business. This is both a business and technical leadership role — equally focused on understanding consumer behavior, regional market needs, and business performance as it is on driving the development and evolution of the eCommerce experience. This role leads a team of direct reports and aligned with leadership serves as the senior eCommerce product authority, connecting regional business leaders, cross-functional stakeholders, and technology delivery teams to ensure TaylorMade’s digital storefronts deliver a world-class consumer experience globally. The ideal candidate brings deep eCommerce expertise, strong business acumen, a consumer-first mindset, and proven leadership to drive innovation, elevate the shopping experience, and deliver measurable business outcomes in support of TaylorMade’s global digital commerce growth. Essential Functions and Key Responsibilities: Lead, mentor, and develop a team of direct reports, establishing clear goals, fostering accountability, and building a high-performance eCommerce product team Ensure the eCommerce product roadmap is grounded in and aligned to the strategic vision and priorities set by eCommerce leadership, translating executive direction into a clear, actionable product plan that the broader team can execute against In alignment with leadership and digital strategy, own and drive the global eCommerce product roadmap, serving as a proactive thought partner on investment decisions and initiative prioritization Collaborate regularly with regional business leaders to understand market-specific consumer behavior and expectations, and present the product roadmap to regional stakeholders for input and alignment, building shared buy-in across markets Partner with the

Position Summary: This role serves as a strategic HR Business Partner, driving business performance through effective people strategies. Partnering with senior leadership, you will leverage data, financial insights, and HR expertise to optimize workforce planning, organizational effectiveness, and employee engagement. Balancing strategic advisory and hands-on execution, you will lead key initiatives across talent management, organizational design, and workforce cost management to deliver impactful business outcomes. Essential Functions and Key Responsibilities: 1. Business Partnership & Strategic Advisory Partner with business and senior leadership to understand priorities, initiatives, financial requirements, and organizational structures, and translate these into people strategies. Analyze personnel costs and various employee data to provide meaningful insights and recommendations to senior leadership. Drive the development and execution of initiatives that contribute to business performance and employee engagement. Collaborate with key stakeholders (e.g., Total Rewards, Finance) to align people’s strategies with business needs. 2. Talent Strategy & Workforce Planning Lead the Talent Strategy function within business units, including programs, policies, and practices that foster a high-performance, employee-oriented culture. Identify opportunities and challenges in hiring, retaining, and developing talent. Provide guidance to managers on talent management and succession planning. 3. Workforce & Cost Management Manage headcount planning and governance in alignment with the Annual Operating Plan. Partner with leadership to optimize workforce allocation based on business strategy. Develop and manage personnel cost forecasts, ensuring that labor expenses are effec

TaylorMade Golf is looking for a Senior Manager of Facilities who leads from the front. This role owns HQ facilities planning, maintenance, engineering, and regulatory operations at our Carlsbad headquarters, working across three fronts: building and leading a high-performing Facilities and General Services team, running point as project manager on construction and infrastructure work, and serving as a trusted partner to business leaders across the company. Essential Functions and Key Responsibilities: People Leadership — Lead and develop the Facilities and General Services team, including performance management, coaching, and succession planning. Project Management — Own construction, space planning, employee moves, and infrastructure projects from bid to completion, managing budgets, timelines, and subcontractor performance. Facility Operations — Manage preventative maintenance, mechanical/HVAC systems, energy conservation, and facility drawings across TaylorMade's North America sites. Site Services — Oversee café, pantry, and mailroom operations at the Carlsbad HQ. Business Partnership — Partner closely with Legal, Security, Safety, and business leaders to keep projects and daily operations on track. Environmental Health & Safety — Serve as the primary contact for audits, inspections, and local permit renewals (AQMD, water, stormwater, CUPA, CERS) and lead chemical and hazardous materials policy, storage, and compliance. Emergency Preparedness — Co-own the Building Emergency & Safety Team (BEST) with Corporate Security, including training and drills. Knowledge & Skill Requirements Strong planning and organizational skills, including the ability to manage multiple concurrent projects, budgets, and timelines.

We're looking for an individual to own, evolve, and grow the Team TaylorMade Rewards program across our eCommerce business within our largest market. In this role you will be the program's day-to-day champion — owning commercial execution, shaping strategy, driving member engagement and owning optimization of points while partnering cross-functionally to make loyalty a genuine competitive advantage. This is a high-visibility, high-impact role at the intersection of data, marketing, and customer experience. US Commercial Ownership Own the US Team TaylorMade Rewards program, including earning and redemption mechanics, and member lifecycle strategy in TM’s largest market. Develop and maintain the US loyalty financial model ensuring the loyalty investment drives measurable ROI through repeat purchase rate, LTV, and contribution margin. Drive the commercial evolution — identifying new earn/burn opportunities, partnership integrations (e.g., ID.me, subscriptions), and feature enhancements. Identify and develop early access and exclusive product opportunities for loyalty members — defining eligibility criteria, coordinating with merchandising and product teams on inventory allocation, and ensuring these benefits are clearly communicated and differentiated across member tiers. Commercial Management & Execution Design and execute targeted loyalty campaigns (bonus point events, triple-point promotions, milestone rewards) tied to key product launches, seasonal moments, and tour activations. Own loyalty member automations across email, SMS, and push notifications — including trigger logic, segmentation, and messaging strategy — and track performance against key engagement metrics such as open rate, click-through rate, conversion, and churn reduction to continuously optimize the member lifecycle. Collaborate with the US retention team to build pers

Based at Sun Day Red (SDR) Headquarters in San Clemente, California, the Senior Collector – Global Credit & Collections is responsible for managing a multi-million-dollar Accounts Receivable portfolio of approximately 1,500-2,000 global accounts and a multi-million-dollar open order book. This role strongly focus on credit risk management, collections, and cash flow optimization within the apparel and footwear industry. T he successful candidate will partner closely with Sales, Customer Service, Operations, and Finance to evaluate credit exposure, drive collections, minimize risk, support revenue growth, and ensure compliance with company credit policies. Exceptional analytical skills, attention to detail, sound business judgment, and a proven ability to manage complex customer relationships in a fast-paced global environment are essential . Essential Functions and Key Responsibilities: Manage a multi-million-dollar Accounts Receivable portfolio consisting of approximately 1,500-2,000 global customer accounts within the apparel, footwear, and manufacturing sectors. Drive collection activities to maximize cash flow, reduce delinquency, and achieve established DSO and aging targets. Review and manage a multi-million-dollar open order book, making informed credit decisions regarding order releases, holds, and credit exposure. Evaluate customer creditworthiness through financial analysis, payment trends, credit bureau reports, and risk assessments. Monitor customer accounts to identify potential credit risks and proactively implement mitigation strategies. Negotiate payment arrangements, resolve disputes, and secure timely payment of outstanding balances. Collaborate with Sales, Customer Service, Operations, and Finance to resolve account issues a

About the Company: TaylorMade Golf is a globally recognized leader in high-performance golf equipment and accessories, celebrated for its relentless commitment to innovation and its deep roots in professional golf. TaylorMade Golf has recently been named the Sunday Times Best Places to Work 2026 — a testament to its people-first culture where employees feel genuinely supported, challenged, and empowered to do their best work. Position Summary : The Manager of Asia Region Supply Chain Finance is a key regional finance leader with the scope of Asia - responsible for driving financial strategy, performance management, and operational excellence across the end to end supply chain network in Asia – a scope that is rare and uniquely expansive, offering visibility and influence across one of the world’s most dynamic and complex markets. This role provides financial support to regional procurement, logistics, distribution, supply/demand planning, and broader global supply chain functions, serving as a trusted business partner to senior leaders in Asia and Global Supply Chain. The ideal candidate brings experience in supply chain finance, analytical capabilities, and proven success influencing decisions in a complex global matrix. The role is central to enabling cost optimization, strengthening financial governance, improving forecast accuracy, and ensuring alignment between Asia operations and global financial objectives. The Manager of Asia Region Supply Chain reports into the Director, Global Supply Chain Finance. Essential Functions and Key Responsibilities: Financial Leadership & Business Partnership Serve as the primary finance business partner for Asia supply chain operations, including regional sourcing, logistics, distr

As TaylorMade continues to grow, the number and complexity of integrations are increasing. TaylorMade maintains a substantial number of data interfaces across multiple time zones, operating 24/7, many involving multi-step processes and connecting several major global applications. This ecosystem requires continuous monitoring, support, and enhancement. The Senior Software Engineer, Integration is responsible for the ongoing improvement and evolution of TaylorMade’s enterprise application integration (EAI) environment, including supporting processes, procedures, and technologies. The successful candidate will demonstrate expertise in delivering modern, high-performing, and secure business software systems using cutting-edge technologies and tools, including middleware, iPaaS, and cloud-based databases. This position is responsible for designing and building best-in-class application integration architectures and interfaces, leveraging both real-time and batch integration patterns. Essential Functions and Key Responsibilities: Participate in all aspects of high-level planning, design, development, and deployment of data integrations. Lead middleware and application interface activities, utilizing a strong EAI background to develop solutions. Design and architect ETL solutions for on-premise to on-premise, on-premise to cloud, and cloud-to-cloud scenarios. Participate in technical discussions and provide guidance and expertise for Informatica and related middleware and data architecture technologies. Ensure all interfaces and middleware components perform as expected and are proactively monitored and managed for availability and capacity. Employ strong problem-solving skills and a proactive attitude, taking full ownership of assign

TaylorMade Golf is a global leader in golf equipment, driven by relentless innovation across clubs, balls, and accessories. Our North America Operations team balances service, demand, and supply across a fast-moving, seasonal portfolio. The Senior Manager, Supply Chain Analytics & S&OP is the analytical backbone of TaylorMade's North America Operations team. This role sits at the intersection of Sales, Supply Chain, Finance, and Operations — translating complex data into clear, actionable insights that drive cross-functional alignment and continuous improvement across the S&OP cycle. This individual provides leadership visibility into key performance trends through reporting, data validation, and analysis across planning, service, inventory, logistics, and operations. They also lead and develop a team responsible for delivering accurate analytics and strengthening business intelligence capability across the North America Operations organization. Essential Functions and Key Responsibilities: S&OP Analytics & Process: Supports the North America S&OP process by preparing analytics and review materials that align Demand Management, Supply Planning, Sales, Finance, and Operations around demand, supply, service, and inventory considerations. Directs the team's preparation of pre-read materials, variance narratives, and executive-level presentations for monthly S&OP cycles, lessons-learned reviews, and consensus forecast sessions. Develops scenario and trade-off analysis for executive reviews to support decisions on capacity allocation, product priorities, service levels, and inventory balance. Partners with Sales, Demand Management, and Supply Planning to identify root causes of forecast bias, service performance gaps, and planning misalignment. Contributes to S&OP process maturity initiatives — documentation, playbook development, gover

TaylorMade Golf is seeking a Senior Tax Accountant to join a dynamic finance team in a high-visibility role within a prominent global brand. Reporting to the Tax Manager, this role spans U.S. and Canada federal and state income tax, gross receipts taxes, withholding taxes, and unclaimed property — a rare opportunity to build multi-jurisdictional expertise. It combines technical tax concepts with hands-on accounting operations and the judgment to work independently in a fast-paced environment. Essential Functions and Key Responsibilities: Partner with external advisors, serving as a point of contact to deliver timely, accurate estimates, extensions, and filings for U.S. and Canadian tax matters. Prepare and review monthly and annual income tax provision calculations under ASC 740, including current and deferred tax analyses, book-to-tax differences and permanent/temporary differences. Identify and track unclaimed property exposure and coordinate escheatment due diligence and filings by partnering across departments to strengthen controls and processes. Analyze and reconcile tax related general ledger accounts monthly. Serve as point of contact for tax audits/notices, and work with auditors and other TaylorMade departments to provide accurate, timely information and minimize company risk. Monitor changes in tax law, assess impacts, and proactively communicate risks and opportunities to management. Support the continued evolution of tax processes, including the use of technology, AI, and data to improve efficiency, accuracy, and controls. Support M&A activities, including due diligence, purchase accounting tax inputs, and post-transaction integration. Perform other duties and assignments as required. Knowledge and Skills Requirements: Excellent verbal and written communication skills in English. Ability to clearl

WHAT WE'RE SEEKING The Senior Accountant works with our accounting team to produce accurate and timely financial statements for internal and external use, including general ledger accounting in accordance with applicable accounting standards and a range of corporate and site accounting processes. This role works closely with the team during monthly, quarterly, and annual accounting periods, including the external audit, researches technical accounting issues, and provides guidance to accounting on how to record transactions appropriately. The Senior Accountant also partners with corporate and venue-level associates and managers to communicate financial information and contributes to special projects across accounting and finance. We are looking for someone experienced enough to work with fairly minimal oversight and who collaborates well across teams. WHAT YOU WILL DO Key Responsibilities Provide accounting support for month-end close activities, including prepaids, accruals, analysis, and response to inquiries Prepare monthly journal entries to record transactions in the appropriate accounting periods and identify accruals needed for various expense accounts Review contracts and apply ASC 842 guidance to properly account for new installations and renewals Work closely with UK and Sweden associates related to Toptracer Range revenue and cost recording, and provide updates to management on monthly results Support quarterly and annual audits, including schedule preparation and fulfilling sample selection requests Prepare and review balance sheet account reconciliations each period/quarter as assigned and scheduled Serve as the accounting contact for venue operations for a set number of venues Monitor and correct intercompany discrepancies throughout the period <l

The Best Players Need the Best People. Responsible for owning the end-to-end vision, strategy, and development of ShotLink applications, the TOUR’s proprietary scoring system, and other products to score golf and effectively track PGA TOUR events. This position is part of a team responsible for designing, developing, and managing scoring and tracking golf with real time data and statistical analysis across all PGA TOUR events. QUALIFICATIONS Bachelor’s degree in business, Computer Science, or Engineering, Information Systems, or adjacent degree and relevant work experience. 10 years related experience required in Product Management or Product Development, consumer digital products experience required. Strong understanding of agile practices including backlog management and prior experience working with Project Management; deep prior experience managing and directing vendor relationships Knowledge of UX / UI and consumer research best practices as it relates to successful product development Knowledge of camera tracking, LiDAR, GPS, RTK technologies preferred Ability to use script languages a plus Understanding cloud-based architecture required Extensive golf knowl

The Best Players Need the Best People. This position is responsible for leading a portfolio of strategic title sponsor partnerships, with accountability for strengthening partner relationships, maximizing partnership value, and driving long-term retention and renewal. This position owns the partner relationship across the partnership lifecycle, developing strategies that deliver against partner business objectives, ensure successful fulfillment of contractual commitments, and position partnerships for successful renewal and continued investment. Qualifications Bachelor’s degree in Business, Marketing, Finance or a related field required. 12&#43; years of progressive experience in sponsorship, partnership marketing, account management, sports marketing, consulting or related commercial field. Proven success managing, retaining and growing complex, high-value corporate partnerships. Demonstrated experience developing and leading complex partnership renewal strategies and negotiations.

The Best Players Need the Best People. This position is responsible for developing platforms and technology solutions across the Golf Technologies department portfolio — including our competitions platforms, statistics platforms, and data delivery platforms. Working with internal and external partners, the incumbent will design and ship complex features and services, owning multi-month projects with real ambiguity. The Senior Software Engineer is a senior technical team member with a strong delivery focus. This role translates fuzzy product or operational needs into clear technical plans, contributes deeply on delivered technical solutions, and weighs reliability, cost, security, and delivery speed. The role works with AI tools and technologies on a day-to-day basis to accelerate delivery and build smarter solutions — from AI-assisted development to incorporating AI/ML capabilities into our platforms. The Senior Software Engineer contributes to technical decisions in design reviews, ensures work items are developed against current standards and best practices, and ensures our applications are future-proofed for further features. The role provides technical support to the Director Software Engineering and VP of Engineering. QUALIFICATIONS Bachelor’s degree in inf