Senior Technical Services Engineer Jobs

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Senior Backend Engineer - Platform Insights An overview of this role As a Senior Backend Engineer in Platform Insights, you'll build and evolve the core backend systems that power GitLab's data platform. In this role, you'll focus primarily on Go-based development for the Data Insights Platform and Siphon, with an emphasis on core system design, production readiness, and deployment across GitLab environments. You'll own high-throughput, multi-component backend systems and help shape architecture, reliability, deployment, and operational maturity across GitLab's SaaS, Dedicated, and Self-Managed environments. What you'll do Design

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake 소개 Snowflake는 에이전틱 엔터프라이즈(Agentic Enterprise) 시대를 이끌어가고 있습니다. 이러한 새로운 시대를 함께 만들어가기 위해, 우리는 모든 분야에서 AI 네이티브(AI-Native) 사고방식을 갖춘 인재를 찾고 있습니다. 단순히 AI 도구를 사용하는 수준을 넘어, AI를 신뢰할 수 있는 협업 파트너로 활용하며 문제 해결과 성과 창출을 가속화할 수 있는 사람을 기대합니다. 우리는 빠르게 변화하는 역동적인 환경에서 겸손한 자세로 협업하고, 실험적인 사고방식을 바탕으로 새로운 기술을 빠르게 검증하며 보다 단순하고 강력한 방법으로 성과를 창출하는 인재를 선호합니다. Snowflake에서 여러분의 역할은 단순히 주어진 업무를 수행하는 것이 아니라, 미래의 업무 방식 자체를 새롭게 정의하는 데 기여하는 것입니다. 포지션 소개 Senior Solution Engineer는 한국 내 기존 엔터프라이즈 고객을 담당하는 전략적 기술 리더 역할을 수행합니다. 주요 담당 산업은 제조산업(Manufacturing) 및 Hi-Tech 부문입니다. 본 포지션은 Account Executive와 긴밀하게 협력하여 고객의 Snowflake 활용도 증대, 워크로드 확장, 그리고 다양한 사업 부문(Line of Business)으로의 성장을 지원합니다. 또한 고객사의 기술 및 비즈니스 의사결정권자들에게 신뢰받는 기술 자문가(Trusted Advisor)로서, Snowflake를 데이터, 분석 및 AI 전략의 핵심 플랫폼으로 활용할 수 있도록 안내합니다. 이 역할은 고객 중심(Customer-First)의 대외 활동(Field-Facing) 포지션으로, 깊이 있는 기술 역량과 산업에 대한 이해, 그리고 영향력 있는 아키텍처를 설계하고 효과적으로 전달할 수 있는 능력을 요구합니다. 주요 업무 (Key Responsibilities) 기존 고객 계정 활용 확대 (Drive Adoption in Existing Accounts) 한국 내 Snowflake 고객 포트폴리오에 대한 기술 확장 전략을 수립하고 주도합니다. 고객의 비즈니스 목표를 파악하고 이를 Snowflake AI Data Cloud를 통해 실현할 수 있는 워크로드, 활용 사례(Use Case), 사업 부문과 연결합니다. 솔루션 설계, 데모 및 POC 수행 (Solution Design, Demos & POCs) 고객의 아키텍처 및 활용 사례에 최적화된 데모와 기술 스토리를 설계하고 제공합니다. 성공 기준 정의 및 공동 실행 계획 수립을 포함하여, 플랫폼 도입 가치를 검증하고 의사결정 리스크를 최소화하

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a DRAM System Engineer in the DRAM System Validation Group at Micron Technology, Inc., you will be responsible for system-level validation, system characterization, failure analysis and experimentation as requested. We will be running and configuring diagnostic software, designing experiments, analyzing and interpreting data, crafting custom tools, and presenting data to customers both inside and outside Micron. Apply AI-enabled tools (e.g., data analytics, automation, or Copilot-based solutions) to improve system-level validation, failure analysis, and engineering productivity. On occasion, you may need to carry out these responsibilities at the customer site. We will work with colleagues in the Systems Compatibility Group, in Application Engineering Groups, Product Engineering, Return Material Authorization (RMA), and throughout Micron! Education: Bachelor’s Degree in Electrical Engineering, related field of study, or equivalent experience Successful candidates for this position will have: Familiarity with DRAM and System operations Good understanding system level debug Good multi-tasking, teamwork and problem solving skills Strong verbal and written communication skills in English Preferred Skills and Experience with: Application engineering or design experience related to memory testing and

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. For more than 45 years, Micron Technology, Inc. has redefined innovation with the world’s most advanced memory and semiconductor technologies. We’re an international team of visionaries and scientists, developing groundbreaking technologies that are transforming how the world uses information to enrich life. We are hiring a Layout Engineer for Micron Technology’s HBM Team in Hyderabad, India. In this role, you will contribute to advanced applications including artificial intelligence and high-performance computing solutions with High Bandwidth Memory. You will coordinate with peer groups across Micron's worldwide locations on multiple projects, providing an exceptional chance for career development! Role and Responsibilities Build and develop critical analog, mixed-signal, custom digital blocks, and provide full chip level integration support. Build and tapeout PWF Reticles. Collaborate with the Scribe Build team to implement and review Advanced Packaging requirements. Engage in TSV build with HIG-HBM DTPCO teams, ensuring flawless electrical, thermal, and mechanical performance. Exhibit a highly motivated, diligent, meticulous, and methodical approach in IC layout development. Perform layout verification like LVS/DRC/Antenna checks, quality control, and documentation. Ensure timely delivery of block-level layouts with outstanding qual

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster. About The Role Careem is looking for a senior individual contributor who is a true functional expert in Oracle ERP. You will be the go-to specialist across Finance and Supply Chain, hands-on in the system every day: designing and configuring solutions, solving complex production issues, and turning business needs into stable, scalable ERP processes. You will work from Pakistan with stakeholders in the UAE and other Careem markets. What You'll Do Finance Act as the subject-matter expert for General Ledger, Accounts Receivable, Accounts Payable and Fixed Assets. Configure and optimize period-close, reconciliation, intercompany and reporting processes. Translate finance requirements into clear functional designs and hands-on configuration. Supply Chain & Procurement Act as the subject-matter expert for Procurement, Purchasing and Supply Chain processes and their financial impact. Streamline procure-to-pay flows, approvals, supplier setup and controls. Identify and deliver automation opportunities across the end-to-end process. Delivery, Support &

Senior Data Engineer, Public Sector As a Data Engineer for the Public Sector business unit, you will build Scale's analytical and business-intelligence infrastructure. Scale's customers process millions of tasks through our APIs, and we're looking for a talented Data Engineer to build scalable solutions to support this growth. You will have widespread purview, with responsibility for understanding, mining, aggregating, and exposing data across the entire business unit to support timely and efficient decision-making and data exploration. You will also implement Scale's data warehouse, data mart, and business intelligence reporting environments, and help users transition their workflows to these systems. This role requires collaboration with leadership and cross-functional teams to solve complex problems and develop sustainable, scalable data solutions. Your responsibilities will include both ad-hoc analyses and the creation of core data models and pipelines, directly impacting how Scale operates and evaluates its performance. You will: Work with operations, finance, and engineering to drive the development of pipelines that provide single-source-of-truth foundational accuracy Continually improve ongoing data pipelines and simplify self-service support for business stakeholders Perform regular system audits, and create data quality tests to ensure complete and accurate reporting of data/metrics Develop repeatable, scalable analytical solutions, such as data models, improved pipelines, or better underlying tables Have an active Secret security clearance (Top Secret preferred) Ideally You’d Have: 5+ years of relevant work experience in a role requiring application of data modeling and analytic skills Ability to create extensible and scalable data schema and pipelines that lay the foundation for downstream analysis Mastery of SQL and relational databases; experience with programming languages (e.g., Python/R) Experience building a reliable transformation layer and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Sr. Software Engineer, Security Foundations Build the future of data and AI. Join the Snowflake team. The Anti-abuse team at Snowflake is responsible for protecting Snowflake and our customers from abuse on the Snowflake platform. You will have the opportunity to help set the direction of the roadmap and build foundational security primitives while working closely with other teams at Snowflake. As an Anti-Abuse Software Engineer , you will design and build necessary software solutions within a multi-cloud env. across a wide range of problem areas that proactively protect our platform and users from adversarial threats. You will build and scale solution and mitigation frameworks to combat fraud, account takeovers (ATO), data exfiltrations and AI security threats, tackling the most complex engineering challenges of Snowflake’s hyper-growth. We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration. Responsibilities Design, build, and scale security-by-default capabilities that protect Snowflake products across a complex multi-cloud

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Companies all over the world and across every industry are moving to the cloud, and Okta’s identity-centric zero trust security is a key pillar of that digital transformation. Performant and efficient cloud infrastructure management is essential for ensuring the effectiveness of Okta’s services to succeed in every market vertical, geography and segment. With a flexible and resilient platform for cloud infrastructure management, Okta can be a true partner to our customers as they scale and adopt new applications and technology. We are looking for a Sr Product Manager who will be responsible for driving strategy related to Okta’s infrastructure related revenue streams, including examples such as Enhanced Disaster Recovery, Private Cloud, DynamicScale, and our cloud service provider posture. If you are passionate about the intersection of infrastructure and large scale enterprise products, we are looking for you. Responsibilities Develop and execute cloud infrastructure product business cases and strategy that aligns with the company's overall business goals and objectives, as well as broader industry trends and market context Collaborate with cross-functional teams, including engineering, sales, and marketing, to ensure the successful launch and adoption of infrastructure products and services Develop pricing strategies and models for infrastructure products and services Conduct market research and analysis to identify trends and customer needs, and use

The team + the role Pendo's Data & GTM Intelligence org exists to make the revenue organization faster, smarter, and more effective. We sit at the intersection of data, AI, and GTM execution. We hold ourselves accountable to whether the teams we support are getting measurable, lasting value from our work. This role owns the operational foundation for Pendo's Customer Engineering organization: process design, planning cycles, and strategic partnership with CE leadership. You stay close to the business - deeply embedded in the CE org, with a point of view on where process, data, or AI could unlock better outcomes. You also serve as the CE pod lead, the coordination point for Applied AI, Business Systems, and Data work that touches your function. You operate with significant autonomy. You identify what is broken, design the solution, and bring stakeholders along. The best person for this role has strong customer success and sales engineering domain knowledge, sharp analytical instincts, and genuine enthusiasm for rebuilding operations around AI. What this looks like day-to-day Own core CE operational work: book-of-business design, territory assignments, capacity planning, and quota framework support. Design, document, and improve CE processes end-to-end including onboarding handoff workflows, renewal and expansion pipeline governance, risk escalation protocols, and success plan hygiene. Partner with Analytics to translate data into clear, actionable recommendations for CE leadership. Serve as the coordination point between CE and the Business Operations functions (Applied AI, Data, Systems). Understand where CE teams are running into friction - where they are losing time, where the data is wrong, where process gaps are costing renewals. Identify where manual work is slowing CEs down and bring a clear point of view to Applied AI on where automation or AI would have the most impact. Maintain Salesforce data standards for CE: define what good looks l

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Partner Enabl

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman's international business is growing rapidly, driven by enterprise adoption, an expanding partner ecosystem, and deepening relationships with the world's largest technology organizations across EMEA, APAC, and emerging markets. As Sr Commercial Counsel, you will be Postman's first dedicated international commercial legal hire, owning the legal work that supports this growth while operating as an extension of the US-based Commercial Legal team. Reporting to the Managing Counsel, Commercial, you will serve as the primary legal partner for Postman's commercial and partnerships teams outside the Americas. Your manager is based in the US (New York City), and the role is designed for a high degree of autonomy during EMEA and APAC business hours, with regular touchpoints during overlapping hours to stay aligned on priorities, positions, and escalations. You will draft, negotiate, and close enterprise and mid-market SaaS agreements, partner and channel deals, and cross-border commercial transactions, with primary focus on EMEA and shared responsibility for APAC. You will also help shape how Postman's commercial legal

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Infrastructure team builds and operates the foundations that power Decagon: networking, data, ML serving, developer platform, and real‑time voice. We partner closely with product, data, and ML to deliver high‑scale, low‑latency systems with clear SLOs and great developer ergonomics. Read more about the infra team's work here: https://decagon.ai/blog/what-an-air-gapped-ai-deployment-actually-requires About the Role Decagon builds agentic AI that resolves customer support conversations end to end, for companies ranging from fast-growing startups to some of the largest financial institutions in the world. Keeping that system fast, reliable, and secure (across our multi-tenant cloud and inside customers' own locked-down environments) is an infrastructure problem, and that's the problem this role owns. You'll build the platforms and abstractions our product teams ship on, and you'll architect and operate the deployments that run our agents inside enterprise customer clouds, where secu

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Team: Plaid is becoming an AI-first company, and AI Tooling is being built from the ground up to extend AI-native tooling to non-engineers at Plaid. Tools built for engineers assume things non-engineers don't have: local toolchains, monorepos, engineer credentials, PR-based workflows. That mismatch means Ops, Support, and other teams can't easily inherit what we build for engineering. They need their own path and we're building that path. Role: As a Senior Software Engineer on AI Tooling, you will build and operate internal systems that empower non engineering teams to automate their workflows with AI. You will own the product and platform layer for internal tools, including the constraints and infrastructure that keep those tools safe and maintainable. There's no existing playbook for this at Plaid. You will define what the right non-eng AI surface looks like, ship its first durable versions, and partner closely with internal users to make sure it solves real problems. You will act as the engineering point of contact embedded with non-engineering teams, running discovery and translating their operational needs into shipped software. What you build here becomes how non-engineering

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Our robotics team is growing and we are looking for a Software Engineer to join our Sensor Data and Calibration team. We are searching for an engineer with robotics and machine learning expertise to develop synthetic sensor simulation models and algorithms. The ideal candidate has hands-on experience in the research, development, and implementation of machine learning methods (e.g., NeRF or Gaussian splatting) for generating synthetic sensor data (photorealistic images, realistic lidar and/or radar, etc.). About the Work Research, develop, and implement state-of-the-art synthetic sensor simulation methods Analyze and characterize the realism and utility of synthetic sensor data Answer critical questions about sensor data and autonomy performance Collaborate with stakeholders across autonomy, infrastructure, and systems teams on map needs and requirements Role is scoped as a Senior/Staff IC with the flexibility to grow into

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Senior Data Scientist - Network Value (Plaid App) The Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go. You’ll be a Senior Data Scientist supporting Plaid App, a critical user-facing product within Plaid’s Network Value portfolio. In this role, you’ll become a data and analytical thought partner to product managers and engineers, helping drive data-informed product development as the team launches and scales the product from 0 to 1. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and metrics tied to business goals, and support feature ship decisions