Senior Technical Support Engineer 2 Jobs

About the Job: As a Senior Full Stack Engineer on LaunchDarkly’s AgentControl team, you'll build critical systems such as the web application that customers interact with on a daily basis and distributed systems that power AI evaluations at scale. These systems enable customers to control, monitor, and optimize their agent’s functionality. LaunchDarkly’s AgentControl team is on a mission to manage the complete software development lifecycle for shipping agents to production, from configuring to benchmarking to observing and beyond. AgentControl enables teams to adjust agent behavior without needing a redeploy or code change, while also running experiments, monitoring agents in production, and putting guardrails around AI as usage scales. The product spans offline evals, real-time observability, prompt and workflow optimization, and decision-making around quality, accuracy, relevance, and cost. The AgentControl team has a huge opportunity ahead of it; it's a strategic bet for LaunchDarkly, and we need your help writing the next chapter in our story. Responsibilities: Build and maintain scalable backend services, distributed systems, and APIs that power the AgentControl product You’ll primarily work in Go, Python, and TypeScript and will work directly with other technologies and tools such as AWS, CockroachDB, Datadog, DeepEval, and FastAPI. Collaborate with internal stakeholders, including product managers, designers, and other LaunchDarkly engineering teams, to understand real-world challenges and improve GenAI workflows using our own platform. Keep up to date with the latest developments in the AI field and in software development best practices Continuously optimize the performance, reliability, and scalability of our systems Drive architecture and design discussions, offering thoughtful input and collaborating with peer engineers to identify trade-offs and make well-informed decisions Take ownership of code in production, participate in on-call rotations, a

The Security Incident Response Team (SIRT) plays a vital role in keeping Datadog safe from cybersecurity threats, defending the organization against threat actors, and maintaining the trust of our customers by ensuring their data remains protected. In this role, you will work closely with teams across Datadog to identify, triage, and respond to a wide range of threats, ensuring that we can contain any incidents as quickly as possible. You will also contribute to the tools and systems that make us more effective in our mission, and help ensure we have cross-functional learning from incidents to improve our defensive posture going forward. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with our Cyber Threat Intelligence and Detection Engineering teams to identify threats to Datadog and ensure we have appropriate, accurate, high-signal detections for those threats. Triage escalated alerts to determine whether a security incident is occurring or may occur imminently. Respond to security incidents, whether as an incident commander or as an incident responder Make us more efficient through building tools and automations that eliminate repetitive processes Help us improve our overall security posture through post-incident reviews, tabletop and purple team exercises, and process/runbook improvements. Participate in a light on-call rotation. Who You Are: You have at least 5 years of experience in security incident response, threat hunting, security operations, cloud security, or other operational security domains. You’ve worked with at least one public cloud platform (AWS, GCP, or Azure) and cloud-native technologies like Kubernetes, Docker, or Terraform. You have a strong understanding of cloud-native threat actor TTPs and corresponding defensive contr

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work. Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked. You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor. Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver. Your role Stakeholder Management Serve as the primary client contact for delivery Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments. Build trusted relationships with client executive sponsor

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Infrastructure Marketing team is building awareness and demand for Coinbase's stablecoin payments, trading, agentic finance, and custody products. As Senior Product Marketing Manager, you'll lead integrated marketing initiatives that span content, demand generation, events, and sales enablement. You'll own go-to-market strategy for key product areas and drive programs that generate qualified pipeline in a fast-moving, dynamic environment. What you'll do: Lead cross-functional marketing initiatives across content, demand generation, events, communications, and sales enablement to build awareness and generate qualified leads for Coinbase's infrastructure products. Develop and execute go-to-market strategies for PSPs, money movers, cross-border companies, and banks, focused on reaching, engaging, and activating them through targeted messaging and campaigns. Drive marketing for agentic finance across Coinbase for Agents and agentic payments, including thought leadership content, social campaigns, and product announcements. Partner with tier-one partners on co-marketing programs, from partnership launch planning through ongoing activation and performance measurement. Required Skills and Experience: 7+ years of experience in payments, stablecoins, or fintech marketing, with a track record of building go-to-market strategies that drove measurable pipeline or revenue gro

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: As a Senior Product Design Manager, you will lead a talented team of product designers to create highly engaging, intuitive, and delightful experiences for millions of daily active users. You will sit at the intersection of human-centered design, business strategy, and technological innovation, helping to define the future of our consumer digital portfolio. The impact you'll make: Design Leadership & Strategy Product Strategy: Collaborate with Product Management and Leadership to define the user experience vision and product strategy for core consumer app features. Growth & Engagement: Leverage user empathy, behavioral psychology, and market trends to design features that improve retention, conversion, and user joy. Design Excellence: Champion high craft standards across user flows, interactio

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 30,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. At Linear, we are committed to quality. Security is an essential part of that quality — not a layer that we add later, but something we build in from the start. We have a foundational security program we're proud of but, as Linear evolves our product and scales into enterprise, there's meaningful work ahead: staying ahead of vulnerabilities as our attack surface grows, responding fast and cleanly when incidents happen, and hardening our product and infrastructure. As Security Engineer at Linear, you'll be operating in a high-autonomy role with real scope, doing hands-on security work across the product and infrastructure we build. Location & work mode Linear is a remote-first company. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Depending on your experience / skillset and our broader priorities, you could: Operate, automate, and extend vulnerability management end-to-end: triage, prioritize, and drive remediation across product, infrastructure, and dependencies, and keep the program’s SLAs meaningful rather than theoretical Run our bug bounty program: triage incoming reports, validate severity, work with engineering on fixes, and keep researcher relationships professional an

Opportunity Overview: We are seeking a Senior AI Engineer to join our Engineering team. In this role, you'll design retrieval architectures, build AI-powered agents, and own production deployments that serve health insurance plans covering over 15 million people. You'll partner closely with product, data science, and clinical teams to build the foundation that transforms how clinical intelligence is delivered at scale - from hands-on code to HIPAA-compliant systems that directly improve healthcare outcomes. This is an opportunity to work at the intersection of cutting-edge AI and real-world impact, in a fast-paced, collaborative environment. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Agent Development: Participate in the development, evaluation, and deployment of Cohere’s AI-powered agents and applications. Data & Retrieval Architecture: Design data and retrieval architectures that give AI agents the right context, across diverse healthcare sources. Hands-On Engineering: Design, review, and own high-quality agentic code — leading releases, production deployments and on-call support. Cross-Functional Collaboration: Work closely with ML/DS teams, product teams, and architects to understand requirements and ensure systems meet business needs. Security & Compliance: Ensure all agentic components comply with healthcare security and privacy regulations (e.g., HIPAA) and adhere to industry best practices for security. Agile Development: Contribute to sprint planning, execution, and retrospectives, driving efficiency and velocity within the engineering team and collaborating closely with stakeholders to align with product goals and business priorities. What you’ll need: 5+ years of experience in the software development lifecycle, with demonstrated experience working with popular agent frameworks and language models. Expertise in one

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Software Engineer Opportunity The team that built Jeeva AI is building Digital Workers, a new suite of autonomous agents for identity operations and security inside Okta. The team works directly with Todd McKinnon, Okta's co-founder and CEO, with the opportunity to bring this product to Okta's 20,000+ customers. You will help shape the product with the ownership and pace of a startup and the resources of a public company. You will build the harnesses and evaluations that make these workers reliable. They investigate risk, use tools, wait for approvals and complete tasks across enterprise systems. Bring depth in agent execution or model quality and help turn it into working software customers can trust. About You Production builder: You have shipped AI software and know what changes when real users depend on it. Careful evaluator: You investigate failures and use evidence to judge quality. Strong owner: You follow an improvement through code, evaluation, release and customer use. What you will be doing Build the agent harness for planning, tool use, memory, context compaction, interruption and recovery during long-running work. Integrate OpenAI and Anthropic model APIs. Select models using measured quality, latency and cost, with clear failure handling. Evaluate existing harnesses and build only the missing pieces. Keep the harness connected to AWS workflow execution and approval state. Keep authorization and sensitive writes behind application po

About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th

Opportunity Overview: We are seeking a dynamic self-starter to join our Legal team as we seek to deliver and demonstrate value to key strategic partners. As our Commercial Counsel, you will play a pivotal role in ensuring that legal work is being successfully delivered to our internal clients to support Cohere and its customers. You’ll focus heavily on supporting our Growth team, handling contracts and customer negotiations (full commercial legal lifecycle) while partnering closely with stakeholders across Legal, Finance, Product, Sales and other internal stakeholders.You will work closely with the Deputy General Counsel and General Counsel to provide sound legal advice, implement best practices, and mitigate risks while upholding the highest ethical standards. This is a great opportunity to not only help shape and scale our commercial processes and strategies but also gain exposure to all areas under the legal umbrella. What you’ll do: Provide transactional and commercial counsel supporting the company’s product offering to its health insurer customers and commercial partners Lead our commercial contracting efforts by drafting, reviewing, and negotiating a wide range of agreements including customer contracts, vendor agreements, marketing materials and agreements, partnerships, licensing deals, NDAs, and SaaS agreements, with a primary focus on Sales transactions including enterprise customer contracts Help build and maintain our commercial legal infrastructure, including contract templates, playbooks, policies and process improvements that improve efficiency while maintaining appropriate risk management Partner closely with Sales, Product, Operations, and HR teams as a trusted advisor, providing clear, practical, solution-oriented legal guidance that helps accelerate business objectives Partner with other internal teams on AI and data usage and governance Identify and escalate legal risks appropriately while supporting business momentum Stay current on legal

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. At Envoy Global , we’re delivering the future of global mobility—supporting companies and talent worldwide through innovative technology, trusted expertise, and a people‑first culture. As we continues to expand our international operations, we are seeking a highly capable and hands-on Senior Management Accountant to oversee the financial activities of the company, ensuring accurate month end and year-end financial reporting, compliance with tax and VAT regulations, budget and forecast participation, cash forecasting, and banking duties. This role requires a strong experienced accountant with the ability to consistently meet deadlines with a high degree of accuracy along with excellent analytical and communication to skills to work with the overall business to drive financial performance. An ability to solve problems quickly and creatively along with improving existing processes is expected. Responsible mainly for UK business unit along with oversight of smaller entities in India, Hong Kong, and Germany. What You’ll Do: Month-End Close and Reporting: Monthly close activities such as journal entries for more complex accounting areas. Preparation of monthly reporting including revenue details and variance analyses with commentary. Ensuring balance sheet is reconciled on a monthly basis with appropriate documentation that is audit ready. Ensure revenue and cost recognition are aligned with GAAP and IFRS. Streamline month end process to reduce manual elements and to meet 5-day turnaround for Envoy Global reporting. VAT and Tax Management: Ensure preparation, review, and timely filing of VAT returns and other tax obligations. Liaise with external tax advisors and auditors to ensure compliance, accuracy, and meeting deadlines wh

The Datadog Security design team (K9 Design, as we lovingly call it) is hiring a senior product design manager to lead design across our security products. This is a chance to shape an industry-leading experience for a new kind of Datadog user: security practitioners who need to catch threats where they start, stop them when they land, and shut down exposures before they turn into something worse. You'll lead a team of designers at various stages of their careers across cloud, code and data security, turning an overwhelming amount of signal into something a security team can act on. The goal: build the security product people want to spend their day in. You'll own the design, push for excellence, and partner closely with Product and Engineering leadership to get there. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you’ll do Lead design direction across your team's products, and hold the bar for design excellence end to end: interactions, visual detail, consistency and cohesion. You're in the work. Run critiques, give direct and useful feedback, and push the team toward bolder, more opinionated solutions rather than safe ones. Coach and grow designers across our Paris, Madrid and New York offices, helping each of them do the best work of their careers. Help define a security design system built on top of Datadog's existing components, with the security practitioner's workflows in mind. Partner with Product and Engineering leaders to evolve cross-platform thinking, shape roadmaps, and to set how the three disciplines work together day to day. Take accountability for the product and business outcomes your team's design work influences. Bring AI fluency to how your team works, from how design gets explored and validated to how it gets shipped. Who you are 10+ years i

Senior Analytics Engineer The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center of every critical product and business call . As a Senior Analytical Engineer, you sit at the intersection of Data Engineering, Analytics, and Data Science, and you own the data foundations for a business domain end to end. Your mandate is to turn raw data into reliable, business-ready datasets that PMs, analysts, data scientists, and leaders actually trust and use — and to define the business logic and metric standards that make AI-powered self-serve trustworthy. You consume governed Silver tables and produce the Gold layer and semantic layer beneath Asana's most important metrics, dashboards, and Genie spaces. This role is based in our Vancouver office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements . What you’ll achieve Own the Gold layer for a given business domain (e.g., PLG funnel, marketing attribution, revenue, NPI/AWM): Design and continuously improve the curated, dimensional data models that downstream dashboards, Genie spaces, and ELT reporting depend on. Implement the canonical business logic behind your domain's core KPIs: Translate KPIs into governed, versioned metric marts that resolve "this number doesn't match" disputes for good. Build and curate the semantic layer and Genie spaces that power self-serve in your domain: Author the metadata, documentation, and prompt/metric definitions that let stakeholders query governed data in plain language through Claude and Databricks Genie. Own the metric dictionary for your domain: a single source of truth for what each metric means,

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Strategic Partnerships Manager, Deliveroo Express At Deliveroo, our mission is to transform the way people shop and eat, bringing the neighbourhood to your door by connecting customers, restaurants, shops and riders. We give people the opportunity to buy what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. The Team This role sits within the New Verticals business unit on our Global Strategy, Product and Commercial team, reporting into the Head of Strategic Partnerships, Deliveroo Express with our broader team reporting up into the Director, GM of Drive EMEA and VP of EMEA Markets. We are responsible for setting the strategy and lighting up new verticals, ensuring that Deliveroo has the right to win in the new and highly competitive on-demand Grocery and Retail market. The culture within the team is informal, fast-paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast. The Role Deliveroo Express is Deliveroo’s white-label solution that allows our partners to offer on-demand delivery directly through their own online websites / apps. Imagine going onto your favourite restaurant, grocer or retailers’ website and having an order delivered in as little as 20 minutes - from the customer’s point of view, you’re ordering directly with the restaurant / grocery / retailer, and it’s si

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. Dscout is currently hiring for an experienced Senior FP&A Analyst for an immediate need in AUSTIN, TX . This individual will report to the CFO and senior leadership and will be responsible for utilizing both quantitative and qualitative analyses of all operational aspects of the company in order to evaluate the company's progress toward achieving its goals and to map out future goals and plans. This individual will play a critical role in considering economic and business trends, reviewing past company performance, and anticipating obstacles and potential issues, all with an eye toward forecasting the company's future financial results. This person will work cross-functionally with other departments in the execution of the role's duties. If you are excited about the challenge of building an incredible product while also helping to mentor and build a great engineering team, we’d love to hear from you! What You Will Do at Dscout: Create, update, and maintain financial models and detailed forecasts of the company's future operations/ Assess and track overall financial health, primarily by using key financial ratios common to SaaS companies and marketplace/ Determine gross margin and net margin contributions of our products or product line/ Examine and evaluate the cost-efficiency of each department, in light of what percentage of the company's financial resources each department consumes. Work with individual departments to prepare budgets and consolidat