Senior Technical Support Engineer 2 Jobs

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do We’re hiring a Senior Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact. Commercial Contracting : Structure, negotiate and advise on all commercial co

MongoDB is looking for a Senior Manager, Procurement (Software) to support our growing company's needs. This role requires a strategic thinker, but also someone who is prepared to “roll up their sleeves.” It also requires interaction across the organization, globally. The right candidate will be a builder with strong analytical, negotiation and communication skills. This position will work in the Procurement Team managing procurement analyst and supporting the company in creating and implementing a category strategy for global Software. This role is based in the New York office and will be reporting to the Head of Procurement & Travel who is also based in New York. By joining the MongoDB Procurement team you will be gaining an enormous amount of experience while accelerating your career. This role will be based remotely in the United States. Key Responsibilities: Serve as the main point of contact for global Software contracts, leading category strategic initiatives and managing a team of procurement analysts Collaborate cross-functionally across the organization with stakeholders and the global Legal team to ensure vendor compliance and requirements are met Develop and execute a Software Category Management strategy and roadmap aligned with company growth and technology goals Own and manage a pipeline of software renewals, sourcing initiatives, and supplier engagements, ensuring proper planning and execution across the organization Build a deep understanding of software spend, market trends, licensing models, and supplier landscapes to unlock cost savings and value optimization Establish trusted partnerships with key stakeholders in Finance, Legal, IT, Security, and business teams to guide procurement decision-making Partner with global teams across regions and time zones, including regular collaboration during Pacific Time business hours Drive supplier negotiations, vendor performance management, and sourcing activities to secure optimal commercial outco

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . About the role This role owns the partnerships that bring new clients to Wealthsimple. Every motion you own ladders up to one goal, customer acquisition, across both digital and real-world channels: partner-driven acquisition campaigns, referral partnerships that feed our business banking line, and brand and experiential sponsorships that let us acquire customers in person. The job is to turn partners and campaigns into net-new clients and deposits, and to convert our brand presence into people walking in the door, wherever they already are. You'll source, negotiate, and activate these partnerships end to end, and you'll build a lot of it from scratch. This is a builder's seat for a growth-minded commercial operator who thinks about acquisition wherever it happens, online or IRL. In this role you'll have the opportunity to: Drive acquisition campaigns with partners, including monthly millionaire: secure partner funding and co-marketing, and source smaller campaign partners to power specific moments. Own referral partnerships for the business banking line end to end: source, sign, and drive the channel partners that send us new business clients and deposits. Lead commercial negotiations from first outreach to signed terms, landing terms that work for both our clients and the business. Own the acquisition targets: net-new funded clients and dep

Senior Product Manager, Provider and RWD Health Systems Applications Natera's RWD platform at the clinic connects an ecosystem of real-world evidence, molecular data, and clinical insights to deliver actionable information to physicians. We are seeking a Senior Product Manager to help build and scale physician-facing RWD applications. We seek to unlock the full potential of real-world data to improve treatment outcomes and make molecular results actionable in everyday treatment decisions. In this role, you'll own a physician-facing RWD application for a patient's molecular and clinical journey and workflow integrations behind it, partnering with cross-functional product teams, engineering, AI/ML teams, and clinical teams to deliver intuitive tools centered on enriched patient insights. What You'll Do Advance Data Integration and Intelligence Collaborate with clinical product management, EMR, user experience product management, marketing, medical and a broad cross functional team to drive product strategy and roadmap, Drive integration of genomic tests into the platform (Signatera/ctDNA, hereditary risk, tumor/normal and NGS profiling, liquid CGP, etc.) as part of a unified oncology digitized experience. Work closely with AI/ML teams to build applications for patient-level insights and clinic-level insights, including cohort comparison, clinical trial matching, and cohort analytics back to individual patient care. Partner with legal, privacy, and security so HIPAA obligations, PHI handling, and data-governance requirements are designed into the product. Elevate the User Experience Own the single- and multi-patient views that bring a patient's molecular results and clinical events together in one physician-facing application. Integrate AI-powered clinical trial matching that connects patients and physicians to the most relevant investigational therapies based on molecular, clinical, and patient criteria. Help reduce friction points at both the provider and patie

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Senior Manager, Assembly Operations is responsible for Core, Module, and Harness Assembly at the Cedar Park, Texas facility as KARNO production moves from development builds to repeatable production. Hyliion designs and builds the KARNO Power Module, a fuel-agnostic linear generator for data center, commercial and industrial, and defense applications, combining additive manufacturing with precision electromechanical assembly. The position runs the shop floor through Safety, Quality, Delivery, Cost, and People (SQDCP) performance, builds the standard work and discipline that make production predictable, and develops supervisors into front-line leaders. Designs are maturing, work instructions are evolving, and some assemblies are still being productionized, so the position brings structure to that environment without slowing the build. Continuous improvement is part of the daily work of the role. Leadership is exercised on the production floor by listening to the people doing the work and solving problems alongside them, with high standards and accountability delivered with respect. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Own Safety, Quality, Delivery, Cost, and People (SQDCP) performance across Core, Module, and Harness Assembly, with defined metrics, visual management, and daily tiered accountability. Build a safety-first culture in an environment that includes high-voltage systems, pressuri

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Manager, Data Acquisition is responsible for increasing the depth, breadth, and continuity of D&B’s credit data assets by identifying qualified, eligible, high-value, high-growth targets based on organizational priorities and market research. Manages critical participant relationships and related processes. Acts as a trusted subject matter expert on business credit furnishing. The Senior Manager, Data Acquisition grows participation and payment experiences by aligning the benefits and value of the program to needs of prospects, new or established clients, win-backs, and adding included portfolios from established providers through virtual and face-to-face communication. Responsibilities include working across departments to understand use cases and data requirements, identify new contacts and deepen relationships with current contacts. Key Responsibilities: Conduct market research to identify relevant data sources and stay updated with emerging data trends, regulations, and reporting frameworks. Effectively communicate with key stakeholders. Act as a liaison for critical providers, uncovering risks and opportunities through regular touchpoints. Identify participation growth, efficiency, and/or sales opportunities. Work across departments to gather use cases and data requirements. Lead and mentor a team of analysts, providing guidance and support to drive performance and professional growth. <li

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The SMB New Business Account Executive Opportunity As a New Business Account Executive focused on new customer acquisition (under 300 employees), you will play a crucial role in expanding Okta’s market presence and driving growth. You will be responsible for identifying and engaging potential clients, effectively communicating the value of our identity and access management software solutions, and closing new business deals What you’ll be doing: Engage with leads shared by marketing to understand new customer demands, and work with solution engineers to design relevant solutions Proactively drive your own top of funnel activity through Calls, Inmails, events, networking and other creative avenues always ensuring you have enough pipeline to hit your number. Generate self-sourced opportunities as well as partnering with Marketing,SDRs and Partners to win new logos. Build and maintain a robust sales pipeline to achieve and exceed sales targets Conduct product demonstrations and presentations to potential customers Develop and execute against an assigned quota and territory plan focusing purely on bringing in new customers Facilitate customer onboarding to new products sold and process sales orders Maintain new customer relationships until account is handed over to Customer Account Executive Team Maintain database of potential customers/opportunities to pursue Reporting on sales achievement and forecasts What you’ll bring to the role: 2 years

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time. The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it. This is a hybrid role based in our San Francisco or Seattle hub. 🦸🏻‍♀️ What you'll do Own activation and platform success Deeply understand each customer's specific use cases, business obj

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, IT Solutions Engineering Location: Remote US Compensation Range: $130,000 to $140,000 base plus bonus and equity What You’ll Do: As a Senior IT Automation Engineer on the IT Solutions Engineering team, you will shape how Huntress uses automation and AI to work smarter, move faster, and scale securely. You will own the strategy and operating model for our Automation and Agentic AI Center of Excellence, turning tools such as Claude, Glean, Zapier, and related platforms into practical systems that improve how teams get work done. You embrace continuous improvement by testing what has the most leverage, learning quickly, and improving the patterns that scale. You find friction before it becomes someone else’s problem and owning the path from idea to adoption. You measure success by the operational impact, security, and value your systems create acros

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Impact We are looking to add a Senior team member to our Institutional Coverage team. This position is responsible for working with existing institutional clients and identifying opportunities across the full product suite. This role will be tasked with working with large complex clients, continuously establishing deep customer relationships, and providing valuable market color to clients, among other responsibilities. Responsibilities Portfolio Optimization: Execute sophisticated account management strategies to deepen the footprint within the existing institutional client base. Service Integration: Identify and qualify opportunities for clients to utilize additional FalconX services, with a primary focus on driving adoption of derivatives trading and credit and lending solutions. Relationship Orchestration: Establish and maintain lasting relationships with senior executives and key decision-makers through proactive consultation. Strategic Alignment: Partner with leadership to ensure sales deliverables and account growth strategies align with broader business objectives. Cross-Functional Collaboration: Work seamlessly with middle and back office to deliver exemplary client satisfaction and integrated service delivery. Market Presence: Identify market trends and genera

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we’re behind some of Spotify’s most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you’ll keep millions of users listening by making great recommendations to each and every one of them. Growlithe is a fast-moving squad within Spotify's Conversation Product Area, focused on bringing emerging Search and agentic experiences to life. We explore, define, build, validate, and optimize new ideas to help listeners discover the content they love. Our work spans personalized Search, music video discovery and ranking, audiobook Search expansion, and the foundations of more social Search experiences. We're looking for a Senior Machine Learning Engineer to help shape the next generation of Search at Spotify. You'll work at the intersection of machine learning, personalization, and product development, turning complex challenges into intuitive discovery experiences for millions of listeners. What You'll Do Build and improve machine learning models that make Spotify Search more relevant, personalized, and engaging for listeners. Develop and optimize ranking and backend retrieval systems that help listeners discover music, videos, audiobooks, and other content. <span styl

NMI is looking for a passionate Senior Software Engineer to join our Development team as a result of NMI's continued growth and investment in the underlying systems. This role reports to the Engineering Manager. As a senior developer with strong experience in C# and/or PHP, you will join a team of industry-leading experts that are talented, ambitious and want to drive the continued development of our payment processing services. Our developers are responsible for software services and deliverables that support the processing of billions of transactions for hundreds of thousands of merchants every year. These applications have to be efficient, reliable, redundant, secure, highly-available and scalable. A background in the development of accounting or billing systems is preferred for this specific role. AI-assisted development is core to how we build at NMI. Our engineers work with Claude and Cursor every day, and we expect you to use them fluently: to move faster, to raise quality, and to spend more of your time on the problems that need human judgement. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech I

NMI is looking for a passionate Senior Software Engineer to join our Development team as a result of NMI's continued growth and investment in the underlying systems. This role reports to the Engineering Manager. As a senior developer with strong experience in C# and/or PHP, you will join a team of industry-leading experts that are talented, ambitious and want to drive the continued development of our payment processing services. Our developers are responsible for software services and deliverables that support the processing of billions of transactions for hundreds of thousands of merchants every year. These applications have to be efficient, reliable, redundant, secure, highly-available and scalable. A background in the development of accounting or billing systems is preferred for this specific role. AI-assisted development is core to how we build at NMI. Our engineers work with Claude and Cursor every day, and we expect you to use them fluently: to move faster, to raise quality, and to spend more of your time on the problems that need human judgement. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech I

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the Role The Senior Director of GTM Planning & Analysis will lead the integrated planning, forecasting, and performance management process across Justworks’ go-to-market organization. This leader will connect company strategy and the financial plan to an integrated GTM plan, translate that plan into functional priorities and resource decisions, measure performance against it, and help leadership adjust investments, execution, or strategy as results evolve. Justworks operates a multi-product platform with a mix of product-led and self-service acquisition, managed sales, partner-led growth, and customer expansion. This role will ensure those motions are planned and managed as one integrated growth system rather than as separate channels. The role will bring together top-down company objectives and bottom-up operating assumptions to create a credible path to the financial plan. This includes connecting marketing investment, demand generation, pipeline, product-led conversion, sales capacity and productivity, partnerships, retention, expansion, product mix, and customer economics into one shared view of the business. This is not primar

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Corporate Counsel, Legal - Global Sales and Business Operations & LATAM San Mateo, CA or Los Angeles, CA | Hybrid - 2 days per week onsite in either our San Mateo or Los Angeles office Full relocation assistance available for qualified candidates Role Summary: Sony Interactive Entertainment seeks a strategic, business-oriented attorney and leader to lead our legal support for the Global Sales and Business Operations (‘GSBO)’ globally and serve as regional leader of legal support for Latin America (‘LATAM’). This role will report directly to the Senior Director for Global Marketing Sales and Business Operations, Legal and will work closely with our San Mateo, CA based legal team, global legal team and outside counsel. In this global role, you will lead a high-performing legal team supporting a wide range of commercial and strategic legal matters involving support to global business teams responsible for the sale and distribution of PlayStation video games, navigating the complex legal landscape of video game distribution, including compliance, negotiation of contracts, and strategy of different models&