Senior Technical Support Engineer 2 Jobs

We are seeking a highly skilled and experienced Senior Accounts Receivable Analyst to join our Revenue Team. The ideal candidate will have a strong background in accounts receivable, exceptional analytical abilities, and a keen attention to detail. This role will be responsible for managing a book of business and addressing internal and external concerns via email and Zendesk. Partnering with internal stakeholders such as Customer Success, Revenue and Sales, you will assist in resolving Billing disputes. Senior Accounts Receivable Analysts have the opportunity to grow their careers in Finance and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage the accounts receivable collections process for assigned book of business Analyze customer payment patterns and aging reports to identify trends and potential issues Collaborate with internal teams to resolve billing discrepancies and disputes in a timely manner Manage incoming billing inquiries and collectability concerns through Zendesk. Triage accordingly to Revenue, Sales, and Customer Success teams and to drive collections Develop and maintain effective relationships with clients to facilitate prompt payment and resolve outstanding balances Help customers understand their bills, which vary with usage and plan type Assist with external audit, compliance and special projects as necessary Provide guidance and mentorship to junior members of the accounts receivable team. Who You Are: Bachelor's degree in accounting or equivalent required 5+ years of full cycle Accounts Receivable / Billing Operations experience Proficiency in Microsoft Excel required Ability to work independently, with a strong work ethic, self-motivation and problem-solving skills Attent

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Core Infrastructure team's mission is to build and evolve the foundational platform that every Robinhood engineering team builds on — owning the systems, primitives, and developer-facing abstractions that power 24/7 trading, crypto, and global expansion. We treat infrastructure as a product: reliable, fast to provision, and invisible to the teams above it. As a Senior Staff Software Developer on Core Infrastructure, you will own the architectural evolution of three deeply interconnected domains: service mesh and connectivity, compute platform, and infrastructure provisioning. Your decisions will directly shape engineering velocity, operational reliability, and Robinhood's ability to expand to new regions and markets. This is not an operations role — it's a once-in-a-platform-lifecycle opportunity to redesign the foundation before complexity becomes permanent! This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-p

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role: This is a high‑impact leadership role at the center of Baxter’s most complex and strategically important government pricing and compliance initiatives. Because Baxter operates across pharmaceuticals, medical devices, and equipment, the government pricing environment is uniquely intricate — from unbundling requirements to multi‑agency reporting across CMS, HRSA, VA, DoD, and numerous state programs. As the Senior Manager, you’ll bring clarity and structure to that complexity. You’ll lead pricing methodology, manage external partners responsible for pricing calculations, guide regulatory interpretation, and advise Commercial, Finance, Legal, Marketing, and senior leadership on the downstream impact of pricing and contracting decisions. You’ll also own the finance partnership, working closely with revenue accounting to manage reserves, monitor long‑standing accruals, and prepare the organization for emerging legislative and IRA‑related changes. You’ll join a team led by an experienced, well‑respected leader who has grown her

Become a part of our caring community The Senior Full Stack Engineer Performs software engineering activities in all layers of the stack, from setting up the database to programming in the back-end and the appearance at the front-end. The Senior Full Stack Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. As Centerwell builds its AI engineering function from the ground up, we need a platform foundation strong enough to support everything that comes next. As Lead Full-Stack Engineer focused on platform and API engineering, you will design and build the service layer that connects AI capabilities, data systems, and product frontends—setting the standards for how services are built, secured, and operated across the team. You will work with meaningful architectural scope, making decisions that span API design, security patterns, and deployment practices. The platform you build will serve care teams and patients across hundreds of Centerwell clinics. If you want to build platforms that others build on—and do it in service of better primary care—this is the role for you. Key Responsibilities Platform and API Architecture: ** Design and lead development of core backend services, REST and GraphQL APIs, and service-to-service integrations that connect all layers of Centerwell's AI product stack. Security and Compliance by Design: ** Establish patterns for authentication, authorization, rate limiting, PHI access control, and audit logging. Ensure HIPAA compliance is embedded in platform design from day one—not bolted on after the fact. AI and LLM Integration Patterns: ** Define and implement reusable patterns for integrating AI capabilities into product

Become a part of our caring community The Senior Quality Improvement Professional leads efforts to improve clinical quality and provider performance for the Humana Healthy Horizons in South Carolina Medicaid Plan. You will develop and implement cross-functional quality improvement initiatives, evaluate business processes and performance outcomes, and drive sustainable, measurable improvements. Reporting to the Quality Improvement Director, you will collaborate with internal and external stakeholders to advance a provider-focused culture of quality and performance excellence. You will manage complex projects and analyze diverse data sources to identify opportunities, inform strategy, and support organizational objectives. The Senior Quality Improvement Professional leverages data to lead quality improvement initiatives, monitor performance metrics, and support provider performance enhancement. This role collaborates with provider-facing teams to implement targeted interventions, develop educational resources, and drive achievement of quality and member experience goals. The position leads and participates in multidisciplinary committees, provides strategic clinical guidance on quality initiatives, and influences business decisions through data-driven insights. Operating with a high degree of independence, the Senior Quality Improvement Professional manages complex projects, exercises sound judgment, and recommends solutions to advance organizational objectives. Essential Role Responsibilities The Senior Quality Improvement Professional is responsible for improving clinical quality and performance outcomes among South Carolina network providers. Key responsibilities include: Partner with Provider Engagement, Network, and Contracting teams to implement clinical quality improvement strategies including education, training and performanc

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch's Commerce organization drives over $1B+ in annual payouts to creators through innovative monetization products. As we continue to evolve how streamers earn and how communities engage, we're looking for a visionary Sr. Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce products. In this role, you will define and execute the strategy for helping streamers build deeper connections with their communities through interactive features and engaging monetization tools. You'll build solutions for products that help creators monetize (like Bits, Subscriptions, etc) while exploring new ways to help creators earn, engage their audiences, and grow their channels. By focusing on streamer success and community connection, you'll help shape how millions of viewers support their favorite streamers across all devices. You can work from San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA. You Will: Lead the product vision and roadmap for high impact Twitch commerce capabilities, balancing near-term customer and business outcomes with longer-term product investments Own the one-to-two year vision & drive prioritization for features that help streamers connect and monetize with viewers, including future innovations in c

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart Ads is one of the fastest-growing and most strategically important parts of the Instacart business. Our Ads organization brings together product, engineering, data science, design, sales, and strategy to build a world-class advertising ecosystem — one that serves brands, retailers, and agencies looking to reach millions of shoppers at the point of purchase. The Advertiser & Partner Experience (APEX) team sits at the heart of this ecosystem. We own the flows and tools that advertisers use to create, manage, optimize, and understand the value they derive from campaigns and promotions across Instacart Ads. Our scope spans Ads Manager and its APIs, advertiser-facing reporting and insights, retailer advertising products, and Carrot Ads — a growing suite of tools that enables retailers to monetize their own e-commerce sites using Instacart's ad tec

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart Ads is one of the fastest-growing and most strategically important parts of the Instacart business. Our Ads organization brings together product, engineering, data science, design, sales, and strategy to build a world-class advertising ecosystem — one that serves brands, retailers, and agencies looking to reach millions of shoppers at the point of purchase. The Advertiser & Partner Experience (APEX) team sits at the heart of this ecosystem. We own the flows and tools that advertisers use to create, manage, optimize, and understand the value they derive from campaigns and promotions across Instacart Ads. Our scope spans Ads Manager and its APIs, advertiser-facing reporting and insights, retailer advertising products, and Carrot Ads — a growing suite of tools that enables retailers to monetize their own e-commerce sites using Instacart's ad tec

Datadog Incident Response is an end-to-end incident operations solution native to Datadog’s unified observability and security platform. It brings the entire incident lifecycle — from alert to resolution — together in one place so engineers can respond fast with confidence instead of losing time switching between disconnected monitoring, paging, and incident tools. As a Senior Product Marketing Manager (PMM) - Incident Response, you will develop go-to-market strategy for new products and features, create the content that enables our sales and partner teams, and touch on all areas of the business while helping move Datadog forward. We give our Product Marketing Managers the opportunity to collaborate, investigate, and idealize how we can gear our product strategy to yield the highest results. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and drive the go-to-market strategy for Datadog Incident Response products, such as Incident Management, On-Call, and Incident AI as an expert of your product area. Create quarterly GTM plans with input and alignment from from cross-functional stakeholders that map to Incident Response business objectives. Launch new features with compelling messaging and positioning, developing assets such as slide decks, blogs, product demos, webinars, and solution briefs. Develop high-impact sales enablement assets (battlecards, pitch decks, demos) grounded in deep market and competitive insights. Partner with cross-functional teams to execute campaigns across webinars, paid media, organic channels, and sponsored events. Drive customer marketing initiatives including case studies, testimonials, and storytelling that showcase customer value and outcomes. Identify new growth opportunities and creative ways to accelerate adoptio

Our Security team keeps Asana's employees, users, and customers safe, by proactively addressing threats and fostering a culture of security throughout our product and operations. We are looking for a savvy Security Engineer to join our Blue Team. You will be a foundational member of the security presence in our Warsaw innovation hub, partnering directly with IT, infrastructure, and product teams to ensure we have robust detection and response capabilities. Detection and response here leans on engineering practice. We are investing in automation and detection-as-code to cut down on manual triage, and we are looking for someone comfortable writing and reviewing code as part of that work. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve: Lead detection, analysis, and response across our cloud and SaaS environments, identity providers, endpoints, and the software supply chain , ensuring timely and effective remediation of security incidents. Investigate and remediate security incidents across cloud infrastructure (AWS/GCP/Azure), identity providers (e.g., Okta), and SaaS environments. Investigate and contain software supply chain and CI/CD incidents , from unauthorized changes in build environments to suspect third-party dependencies (e.g., npm, PyPI). Help build and maintain our detection-as-code infrastructure (e.g., Panther), SOAR automation, and response playbooks, treating detection logic as tested, version-controlled production code. Utilize and optimize security tools such as Panther for SIEM, CrowdStrike for endpoint detection and response, and other security platforms. Cond

Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . Upwork's Match Platform team sits at the heart of how clients and freelancers find each other. As Senior Product Manager for Match Platform, you will own the shared infrastructure that powers matching, personalization, embeddings, and evaluation across multiple product surfaces. This is a high-leverage role: the models, features, and frameworks you build become the foundation that other product and ML teams build on. You will partner closely with engineering, data science, machine learning, analytics, and marketplace operations to reduce duplication, increase reuse of shared capabilities, and drive measurable improvem

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood is seeking a Senior Software Engineer to join the Enterprise Build team: the small, high-leverage team that turns the company's best AI-built prototypes into true enterprise-grade services. Robinhood has gone all-in on an AI-accelerated workforce: every week, Hoodies across Finance, HR, Legal, Compliance, and beyond use sanctioned AI tools to build working prototypes of the tools they wish they had. The best of those ideas deserve to become real software. That is this team's entire job, and yours. The team is built on the premise that AI multiplies what a senior engineer can own: agents do the first pass of assessment, porting, and scaffolding; you review, harden, and decide. The work is a distinctive loop. A prototype earns real usage in our experimental sandbox and arrives through a single front door. You assess it, decide what survives, often the idea and the workflow, rarely the code, and rebuild it as an enterprise-grade, production-spec service that meets our full engineering standards: SSO, audit logging, secrets management, CI/CD, infrastructure as code, and security review, baked in from the first commit. While you build, you work directl

We are looking for a Recruiting Sourcer to play a key role in the continued growth and success of Datadog by finding exceptional talent. The Senior Sourcer will partner closely with Recruiters to develop creative and tailored strategies to engage passive candidates. You will be the first point of contact for new candidates in the hiring process, playing a critical role in identifying great candidates and telling the Datadog story. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Generate and maintain active and passive candidate pipeline our most complex, hard to fill and senior level positions using various sources such as: LinkedIn Recruiter, Gem, Sourcing Campaigns, Google X Ray searching, previous event attendee lists, etc. Amplify and champion job openings internally and working with employee base to find hidden talent in their networks. Develop and implement strategic sourcing plans, leverage data and track progress throughout the search to be shared with stakeholders Use your own research to get creative on where to find talent that otherwise might stay off the radar including diverse talent Map out the talent market, keeping a pulse of talent flow, market attrition, and which companies employ the talent we’re after Specialize in event/project management, messaging analysis, creative prospecting, and stakeholder engagement Who You Are: An established Sourcer with 8+ years of experience working for a search firm or in-house recruiting team An individual with a high sense of urgency, strong communication skills and detail-oriented Tenacious and passionate about sourcing and engaging candidates Able to work independently and simultaneously on multiple roles An individual with a proven track record of engagi

We are looking for a Recruiting Sourcer to play a key role in the continued growth and success of Datadog by finding exceptional talent. The Senior Sourcer will partner closely with Recruiters to develop creative and tailored strategies to engage passive candidates. You will be the first point of contact for new candidates in the hiring process, playing a critical role in identifying great candidates and telling the Datadog story. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Generate and maintain active and passive candidate pipeline our most complex, hard to fill and senior level positions using various sources such as: LinkedIn Recruiter, Gem, Sourcing Campaigns, Google X Ray searching, previous event attendee lists, etc. Amplify and champion job openings internally and working with employee base to find hidden talent in their networks. Develop and implement strategic sourcing plans, leverage data and track progress throughout the search to be shared with stakeholders Use your own research to get creative on where to find talent that otherwise might stay off the radar including diverse talent Map out the talent market, keeping a pulse of talent flow, market attrition, and which companies employ the talent we’re after Specialize in event/project management, messaging analysis, creative prospecting, and stakeholder engagement Who You Are: An established Sourcer with 8+ years of experience working for a search firm or in-house recruiting team An individual with a high sense of urgency, strong communication skills and detail-oriented Tenacious and passionate about sourcing and engaging candidates Able to work independently and simultaneously on multiple roles An individual with a proven track record of engagi

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood's Security Engineering org is a builder-first security engineering team — engineers organized across Cloud Security, Infrastructure Security, Security Platform, and Detection & Response. Unlike traditional security teams that identify risk and hand it off, this org builds the systems that solve it. We own the critical authentication and identity infrastructure that protects every Robinhood user, the cryptographic libraries and access provisioning systems that keep internal operations secure, and the telemetry and detection platforms that give our security operations team the signal they need to move fast. If it secures how Robinhood runs — we built it. AI is reshaping what this team does and how it operates across two dimensions. First, we are embedding security directly into Robinhood's growing AI and agentic infrastructure — building the runtime authentication, credential management, and validation systems that make it possible to run AI safely in production at scale. Second, we are using AI to fundamentally multiply the capability of the security program itself — building intelligent internal platforms that surface vulnerabilities, accelerate detection