Senior Technical Support Engineer 2 Jobs

Principal Payments Architect Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent Lead innovative payments transformation across financial services. About Capco Capco is a global leader in technology and business consulting, dedicated to driving digital innovation and transformation in financial services. We’ve partnered with over 100 clients worldwide - from pioneering FinTech's to established global institutions - helping them adapt, compete, and scale in a rapidly evolving industry. With more than 30 offices globally, we combine deep expertise in banking, payments, capital markets, insurance, wealth and asset management, and energy with an agile, inclusive, and entrepreneurial culture. Role Overview You will play a central role in shaping and delivering some of our clients' most critical payments transformation programmes, applying your expertise in enterprise and solution architecture alongside your deep knowledge of payments. You will help modernise core payment platforms and enable new digital payment capabilities while guiding clients through complex regulatory, operational, and technology change. Your work will influence how banks and financial institutions build, operate, and innovate across domestic and international payment ecosystems. Working closely with engineers, you will design scalable and resilient payment solutions while helping senior stakeholders shape long-term payments strategies and investment decisions. You will also lead high-performing teams, mentor junior technologists, and contribute to the growth of our Technology & Engineering Practice through thought leadership, community engagement, and supporting new client opportunities. You'll be encouraged to adopt approved AI-enabled tools and automation to enhance architecture design, accelerate analysis, improve documentation quality and support more informed decision-making, while applying appropriate human judgement, governance and responsible AI prin

Capco is a global technology and management consultancy specializing in driving digital transformation across the financial services and insurance industries. We deliver practical, innovative solutions that help our clients thrive in an increasingly complex and regulated environment. With offices in major financial centers worldwide, we combine deep industry expertise with cutting‑edge technology to create lasting impact. We are on an exciting growth journey across APAC, expanding geographically, increasing our headcount, and disrupting the consulting market with entrepreneurial, agile thinking. Now is the perfect time to join us and help shape the future of Wealth Management in Hong Kong. About Capco Market leaders across banking, capital markets, securities services, and wealth & asset management Deep expertise in digital transformation, regulatory change, data & analytics, business and finance transformation, and large‑scale technology change A culture built on entrepreneurship, collaboration, and thought leadership, focused on attracting and developing top-tier talent Role Overview As Wealth Management Lead you will be a senior consulting leader driving strategic transformation initiatives for leading wealth management clients in Hong Kong. This role goes beyond delivery: you will shape client agendas, act as a trusted advisor to senior executives, and lead complex transformation programs that span digital, operating model, regulatory, and technology change. You will play a key role in Capco’s growth within the Hong Kong wealth management market originating advisory work, building long-term client partnerships, and mentoring consulting teams while remaining hands-on in the design and execution of high-impact transformation programs. Key Responsibilities Market & Client Leadership Serve as a trusted advisor to C-suite and senior wealth management executives, providing strategic guidance on digital transformation, regulatory change, and future operatin

About the Team DoorDash is looking for top-talent to help grow our New Zealand New Verticals business! We're looking for experienced individuals with deep retail market knowledge to allow us to best serve our consumers, Dashers, and merchants. Join our never-ending pursuit to better power economies in New Zealand and across the globe. You’ll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you’ll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business. About the Role DoorDash is looking for an Enterprise Partnerships Lead to join the New Verticals Business Development team, to sign net new retailers in New Zealand. You will be responsible for selling DoorDash’s full suite of products to retailers across our New Verticals categories, including general merchandise, as well as emerging verticals such as pets, fashion, beauty, hardware, consumer electronics, and more. You will report to the Director of New Verticals Business Development, ANZ. This role is hybrid with 3 days in-office and 2 days remote / meeting and pitching to prospective partners. You’re excited about this opportunity because you will… Leverage your experience and network previously dealing with New Zealand’s largest retailers Develop the tactical strategy for engaging each retailer in the sales pipeline, including the largest retailers in the country Successfully negotiate and close retail partnerships across our suite of products, including Marketplace and White-Label Deliveries Model, present and defend P&L implications for various deal structures for prospective partners Manage the deal process with senior intern

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We're looking for a Commercial attorney to join our Legal team. Vercel's deal volume keeps climbing as the company grows, and we need someone who can close deals and build the systems that let the team close more of them, faster. You'll partner with Sales, Partnerships, Procurement, and other cross-functional teams to negotiate contracts with customers, vendors, and partners. Beyond managing a busy deal pipeline, you'll use AI tools to improve processes, playbooks, and programs that boost efficiency and deal velocity as we scale. Depending on interest, you may also work on product development or other projects outside Commercial Legal. You'll report to the Senior Director of Legal, Commercial, and be based in San Francisco with a 3-day/week in-office requirement. What you will do: Serve as the primary Legal contact for go-to-market and procurement deals, giving clear, practical advice to the teams involved Independently manage and negotiate commercial agreements, including customer, vendor, partnership, and reseller deals Partner with cross-functional teams to build and improve contracting processes, playbooks, and tools, using AI to speed up deals and keep them consistent as we scale Draft and maintain agreement templates, playbooks, and fallback positions Advise on Vercel's regional expansion strategy Contribute to other Legal work as needed, including supporting commercial deals in EMEA and APAC, or product, privacy, or security initiatives About you: Qualified and in good standing in California or another US jurisdiction 6+ yea

Opportunity Overview: Cohere achieves its vision by selling its platform and related solutions to health plans and risk-bearing medical groups. These are among the most complicated organizations to sell into and manage, and the technology and tools we provide involve numerous teams with direct impact on client financials and brand in the market, in the most complicated sector of the US economy. As we grow our business, Cohere is looking for an experienced Strategic Accounts VP to support continued growth with new health plan clients and strategically manage key Cohere accounts. This is among the most visible roles at the company, and this person will play a critical role in setting overall account strategy, retaining clients, and identifying and partnering with sales to close growth opportunities with existing clients. Collaboration with other parts of the Cohere organization will be essential in this role and this person will partner with sales, implementation, client success, and many other parts of the organization to ensure that Cohere is set up for continued growth with our clients. What you’ll do: Build, own, and deliver the strategic account plan for large health plan clients, with the ability to manage multiple accounts Build relationships with key senior executives at health plan clients to support continued growth and development of overall account strategy Engage with senior decision makers to discover and drive growth opportunities and partner with internal and external executives/influencers who can support our relationship expansion goals Act as internal champion for dedicated accounts and work with internal teams to prioritize and address key client needs Lead negotiations and partner with sales team to close deals with current clients in relation to new business opportunities Partner with the Client Success team to ensure Cohere is delivering and exceeding expectations on current business Partner with cross-functional teams across C

About Graphcore At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. The Team The Verification team sits within the Silicon Design organisation. We ensure that the RTL delivered by Logical Design and used by Physical Design team implements Graphcore’s architectural needs and meets the company's quality standards. As a Director of Silicon Verification, you will help lead this multi-site organisation, define verification strategies across multiple silicon programs, and drive best in class execution to ensure high-quality, high-performance silicon delivery. Role Summary We are seeking a proven leader to help direct Graphcore’s verification strategy and methodologies. This role sets direction for the verification lifecycle including - planning, infrastructure, execution, coverage closure, debug strategy and sign-off for Graphcore’s complex, high performance AI accelerators. Reporting to the Senior Director of Verification the Director will partner closely with other teams such as Architecture, Logical Design, Physical Design, DFT, Systems as well as Program Management teams to ensure accurate implementation, accelerated debug cycles, high coverage confidence and predictable silicon delivery. Responsibilities Leadership & Strategy Define t

About us Graphcore is one of the world's leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world's most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore's teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute. Job Summary Reporting to the Head of Data & Transformation, the Staff Data Engineer – Agentic Applications is a senior individual contributor responsible for designing, building and operating Python-based web applications, agentic workflows and supporting data services for Graphcore’s business teams. The role combines strong data engineering foundations with hands-on application development, using AI agents, trusted data and business system integrations to improve decision-making and automate operational workflows. Depending on the use case, you will either deliver applications end to end, using AI-assisted coding tools to build and maintain the front end, or own the backend and enable business colleagues to create and look after their own front ends. In both approaches, you will help establish clear ownership, secure interfaces and appropriate engineering controls so applications remain reliable, maintainable and supportable. Working closely with engineers, analysts and business stakeholders, you will take solutions from initial requir

A Career with Point72's Facilities Team The Facilities team at Point72 delivers a high level of corporate services to our offices around the globe, including real estate, property management, construction project management, day-to-day operations, maintenance, and security. WHAT YOU'LL DO Provide day-to-day on-site AV support for meeting rooms, conference spaces, and events in the Hong Kong headquarters. Deliver remote and coordinated on-site AV support across APAC offices, including India, Tokyo, Singapore, and Sydney. Troubleshoot AV issues related to video conferencing, audio, displays, room control systems, and live meeting/event support. Perform routine AV health checks, preventive maintenance, basic configuration, and coordinate repairs or upgrades with vendors/internal teams. Provide first-line IWMS support, including room booking, desk management, workplace services, and day-to-day user assistance. Support IWMS user onboarding, training, testing, deployments, upgrades, and enhancement requests across APAC. Monitor IWMS system performance and data accuracy, ensuring configurations align with physical workplace layouts. Act as the primary APAC point of contact for AV and IWMS solutions, based in Hong Kong. Promote global standards, best practices, and consistent user experiences across APAC offices. Gather and communicate APAC feedback and requirements to global teams and represent the region in global AV/IWMS initiatives. WHAT'S REQUIRED Experience providing AV support in a corporate or enterprise environment. Knowledge of Poly video conferencing platforms incl. Microsoft Teams, Zoom etc. and enterprise AV systems. Experience supporting an IWMS or similar workplace technology platform. Strong troubleshooting skills and a service-oriented mindset. Clear, professional communication skills with the ability to support senior stakeholders. Ability to work independently and collaboratively across regions. Willingness to provide on-site support and occasional

A Career with Point72's Finance Team The Finance team provides a broad range of timely, accurate, relevant, and objective financial information, advice, and services to its business partners, with commitment to the highest professional and ethical standards. Our team offers a dynamic and collaborative environment where our colleagues can learn at a fast pace and are rewarded with advanced opportunities both within Finance and across the firm. WHAT YOU’LL DO Build and enhance scalable fund reporting processes and controls that support growth, improve accuracy, and reduce operational risk Prepare and review interim and year-end financial statements for investment funds, with a focus on accuracy and clear disclosure Partner with Tax, Operations, Treasury, Valuation, Legal, Compliance, and Investor Relations to deliver timely, integrated fund reporting Liaise with external fund administrators and auditors to manage audits, reconciliations, and reporting deliverables from planning through completion Drive automation and process improvements that streamline workflows, strengthen data integrity, and expand reporting capabilities as the business grows Support new fund launches and restructurings by executing accounting deliverables, fee calculations, and related documentation Prepare regulatory and investor-facing reports, ensuring consistency, accuracy, and adherence to reporting timelines Own ad hoc projects and strategic requests from senior management, balancing independent execution with close collaboration across the Finance team WHAT’S REQUIRED Undergraduate or graduate degree in accounting 2+ years of work experience at a public accounting firm or a combination of public and private accounting roles Experience in audit or accounting within the financial services sector Strong data analysis skills with experience working with large datasets and reconciling complex accounting information Excellent organizational skills with a track record of delivering accurate work u

A Career with Point72's Operations Team Point72’s Operations team supports all operational aspects of trade processing, reconciliation, financing, and reporting firmwide for all products, including equities, derivatives, bonds, foreign exchange and futures, and digital assets across global markets. WHAT YOU'LL DO Lead end-to-end trade lifecycle management across global markets for a wide range of products including equities, options, FX, CFDs, swaps, fixed income, repos, and futures, ensuring timely and accurate trade capture, confirmation, and settlement. Reconcile daily positions and cash across multiple counterparties, prime brokers, and custodians; investigate and resolve trade breaks and settlement exceptions to minimize settlement and operational risk. Partner with traders, portfolio managers, clearing brokers, and internal teams to resolve trade lifecycle issues, acting as a trusted operational liaison Manage the end-to-end processing of mandatory and voluntary corporate actions, determining position impact and executing necessary elections or adjustments. Build and implement automation and workflow improvements by identifying process inefficiencies, designing solutions, and partnering with technology to implement and scale changes globally. Execute and monitor FX transactions to manage foreign currency exposure that affects PnL and settlement flows. Maintain and update security master and reference data during Asian and European trading hours to support seamless post-trade processing across global trading activities. Produce and distribute daily exception reports, reconciliations, and operational metrics to senior internal stakeholders and external counterparties, highlighting trends and resolution status. Drive cross-functional projects to enhance settlement efficiency, confirmation workflows, and operational risk monitoring. Create and maintain process documentation, and contribute to continuous learning and improvement within the team. WHAT'S REQUIRED Bac

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Overview WPP Media Japan is revolutionizing the advertising industry through the power of data and artificial intelligence. At WPP Media, our vision for the Influencer Solutions team (GOAT) is to become the leading data-driven influencer consultancy. Purpose of Role The Head of Influencer Solutions is a senior leadership role responsible for the strategic direction, commercial success, and operational excellence of the agency's influencer marketing practice in Japan. This role combines strategic thought leadership with senior client stewardship, leading a multi-disciplinary team across account management, strategy, and campaign delivery to drive significant growth and establish the agency as the leading influencer solutions partner in the market. The Head of Influencer Solutions is accountable for financial ownership, team development, and defining the future of influencer marketing for our clients and the agency. Key Responsibilities The below are the key responsibilities for this role: Strategic Leadership & Vision Define and execute the long-term strategic vision for the influencer solutions pr

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Purpose: The Social Strategy Lead plays a senior leadership role across social strategy and intelligence within WPP Content Studio Japan. This person helps shape how social is understood, planned, measured, and evolved across Content Studio clients, including BAT, Nestle, and future WPP Japan clients. This is not an executional planner role, but a leadership role for someone who can set direction, read culture, interpret platform signals, guide strategy teams, and help clients understand what brands should do on social and why. The role sits at the intersection of social strategy, culture, data, platform behavior, creator ecosystems, AI-enabled workflows, and measurable business impact. The Social Strategy Lead works closely with the Content Studio Lead, who owns business and account leadership. Together, they ensure the studio delivers work that is strategically sharp, creatively strong, operationally realistic, and commercially valuable. What Success Looks Like WPP Content Studio Japan has a clear, credible, and differentiated social POV. Every client has a clear social strategy across always-o

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is accelerating the adoption of AI across the enterprise, investing in a portfolio of strategic initiatives designed to transform how work gets done across our global business. Within Enterprise Technology, we're enabling this transformation by building the platforms, capabilities and operating models that will power the next generation of work. From Microsoft Copilot and intelligent automation to emerging AI technologies and agentic workflows, we're embedding AI into the fabric of how WPP operates globally. We're looking for a Programme Lead (Value & Delivery) to help ensure those investments translate into measurable business outcomes. This role sits at the heart of WPP's Enterprise AI programme, owning the critical link between delivery and impact. While delivery teams focus on building AI solutions, you'll focus on proving and maximising their value, ensuring solutions become embedded into the way people work and that benefits are measured, evidenced and sustained over time. You'll work with senior business stakeholders and functional leaders to shape investment dec

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. JOB OVERVIEW: Business Director (BD) is a leader amongst many stakeholders, including clients, internal account, creative, cross domains. S/he is a key driver of business stability as well as growth. BD is wholly responsible for an assigned portfolio of clients, new business and staff. Within this portfolio, BD has full P&L and revenue delivery responsibilities. Beyond financial accountability, BD is responsible for the quality of agency output, both strategically and creatively. BD works closely with senior management on the overall strategic direction of the agency and day-to-day agency management. S/he is involved in new business development, talent development and staff coaching. S/he forms strong working relationships with the senior people of VOJ. BD has a strong understanding of brand management, strategic planning, customer engagement, and customer management, and develops new business as well as grows existing business. RESPONSIBILITIES: Client Management With the Client Group (CG) leader, res

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of the Stripe risk strategy. What you'll do Stripe is hiring a people leader to run our Fraud Operations Center in Bangalore. You'll lead leaders and senior operators responsible for core fraud investigations and complex, high-impact investigations. You'll be accountable for operational excellence across fraud review workflows—setting the operating cadence, defining and evolving team metrics, strengthening quality and consistency of decision-making, and scaling processes through tooling and vendor partnerships. This role is both strategic and hands-on: you'll stay close to day-to-day fraud workflows, regularly reviewing cases and serving as an escalation point and decision-making resource for the team. Responsibilities Lead the Bangalore Fraud Operations Center by managing team leads and senior associates, setting clear expectations, coaching performance, and building a high-judgement culture rooted in strong decisioning and customer empathy Own core fraud investigati