Senior Technical Support Engineer Jobs

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The Mission As a Lead Software Engineer working on the Appian platform, your mission is to be the technical anchor for our most ambitious engineering initiatives. You will ensure Appian is always fast, scalable, and resilient, regardless of the complexity our customers demand. While a Senior Engineer focuses on feature health, you are focused on platform evolution . You will lead the design and orchestration of high-stakes systems, integrating cutting-edge AI into the core fabric of our product. This role demands a balance of elite coding mastery, visionary system architecture, and the ability to align technical roadmaps with Appian's overarching business strategy. Key Responsibilities The Lead Software Engineer isn't just "the best coder"—they are the architect of the team’s success and the guardian of our technical future. Technical Strategy & Roadmap: Work alongside Product Leadership to transform long-term business goals into scalable technical milestones. You don't just build features; you define the technical "North Star." Advanced Architecture: Lead the design of distributed, event-driven, and cloud-native systems. You are responsible for making high-level decisions on system boundaries, data consistency, and integration patterns. AI Orchestration & Innovation: Drive the adoption of AI-native engineering and an AI-native culture within the team. This includes using AI tools to improve developer productivity and implementing AI features into the platform to make the Appian platform more intelli

Location: London At Freenow by Lyft, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive. Reporting directly to the Senior VP of Central Operations, we are seeking a visionary Director of Premium Mobility Segments (Europe). This is a high-octane leadership mandate designed to spearhead Freenow by Lyft evolution into the definitive premium mobility leader across the continent. You will own the strategy to rapidly scale our European Premium segment, driving a monumental step-change in market share and setting new industry benchmarks. This role is a cornerstone of Freenow by Lyft global growth engine. You will be the architect of our premium sector expansion, elevating brand equity and capturing structurally superior margins. By harmonising sophisticated European product alignment with aggressive local growth and operational excellence, you will ensure Freenow by Lyft remains the unrivaled choice for premium mobility, delivering high-impact results that resonate globally. YOUR DAILY ADVENTURES WILL INCLUDE: European Premium Strategy: Define and execute long-term growth roadmaps, using London as an anchor for broader European expansion and scaling. Business Development: Drive premium supply growth by building profitable partnerships and serving as the primary face of Lyft Premium in Europe. Demand Generation: Collaborate with marketing teams to build segment demand through effective partnerships and campaigns. P&L & Financial Forecasting: Maintain full P&L ownership, ensuring target margins and accurate growth forecasting. Operational Framework: Create a scalable operating model for the Premium segment while ensuring compliance and localized deployment. Service Standards: Enforce "best-in-class" luxury experience standards, covering vehicle quality, safety, and driver behavior to ensure premium brand differentiation. Cross-Functional Alignment: Lead product and technical requirements for p

University Recruiter About Graviton : Graviton Research Capital is a global quantitative trading and investment firm driven by technology, mathematics and rigorous problem-solving. We bring together exceptional talent across quantitative research, software engineering and technology to solve some of the most challenging problems in the industry. Our university talent ecosystem is one of the most important engines for building Graviton's future — and one of the most operationally demanding to run well. The Role : We are looking for a campus talent professional who can both think in systems and execute in detail — someone who can shape how Graviton identifies, engages, assesses and converts exceptional early-career talent, and who is equally comfortable owning the on-the-ground execution that makes a hiring cycle run without friction. Depending on experience, this role can be scoped as a hands-on execution owner running the campus hiring engine end-to-end, or as a strategic owner architecting the assessment frameworks, university strategy and program design that the engine runs on — in both cases, you will partner closely with Quant and Tech leaders and be accountable for the full lifecycle: university outreach, assessments, internships, PPO conversion and onboarding. What You Will Own Campus Talent Strategy & Ecosystem Building Build and maintain relationships with priority institutions (IITs, IIITs, BITS and relevant global universities), placement offices, faculty and student communities. Drive year-round engagement - events, technical talks and competitions — to strengthen Graviton's employer brand outside peak hiring windows. Assessment & Selection Coordinate (or design and standardize, at senior levels) rigorous selection frameworks in partnership with Tech and Quant teams — scheduling assessments, allocating panels, driving timely feedback, and building interviewer calibration mechanisms to keep evaluation objective and consistent. Internships & PPO

Opportunity Overview: This is a unique opportunity to join a high-caliber software engineering team that is growing quickly. You will play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features, while also balancing scalability, reusability, and performance. Role Overview: We're looking for a Staff Platform Engineer to serve as the technical backbone of our Engineering organization. You'll own the technical strategy, and delivery of our platform — spanning architecture, DevOps, SRE, security, Dev-ex. This is a hands-on staff level role: you'll set technical direction, drive cross-team alignment, and be the senior escalation point for platform challenges. What you’ll do: Drive platform reliability, scalability, security, and cost efficiency across all environments. Technical Leadership: Provide technical leadership for platform components, Influence the technical strategy and architecture of our cloud platform, from CI/CD pipelines to observability and incident response. Design and implement platform components and reusable integration patterns that minimize custom development efforts, reduce the time spent on repetitive tasks, and ensure that integrations scale across multiple healthcare systems Partner closely with Architecture, DevOps, SRE, and Security teams to deliver cohesive platform solutions Cross-Functional Collaboration: Work closely with product teams, and solutions architects to understand integration needs and ensure the platform meets current and future business requirements. Serve as a senior escalation point for infrastructure and platform incidents Establish frameworks for: AI governance and compliance. Observability of systems. Traceability of decisions and outputs. Ensure enterprise readiness with security, auditability, and reliability in production environments. Security & Compliance : Ensure all p

About the Company: Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions by building modern data architecture using cloud and open-source technologies. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Offices: New York | Dallas | San Francisco | Lima | Bengaluru. The role below is for our Bengaluru office. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle complex business problems and convert them into straightforward data solutions. You will work in a fast-paced, high-impact environment and help shape data, analytics, and AI-led transformation for leading global insurance enterprises. About the Role: Sigmoid is looking to board a Leader for our Insurance Consulting Practice who can bridge the gap between high-level strategy and granular operational reality. A true expert in the insurance space must understand the interconnectedness of insurance products, claims ecosystems, underwriting dynamics, customer journeys, regulatory requirements, and operational processes. In this role, you will drive strategic initiatives, foster innovation, and provide visionary direction to our insurance practice with a strong focus on insurance analytics and AI-led transformation. The role requires a strong portfolio leader responsible for managing strategic accounts across new business development and account growth, while partnering with senior client stakeholders to define analytics use cases across Data Engineering, Data Science, Product Engineering, and Consulting. Roles and Responsibilities: Strong understanding of Insurance sub sectors operating model, value drivers and underlying mechanics Insurance Operations - Ability to

About the Team OpenAI’s Governance team helps shape how the company responsibly develops and deploys increasingly capable AI. We bring together technical evidence, policy, and operational perspectives to help the company address emerging risks, resolve difficult questions, and make well-supported decisions. Our work includes shaping and improving governance practices, supporting effective oversight, developing clear assessments and recommendations, and ensuring that decisions lead to action. We work closely with research, safety, security, legal, and product teams to identify gaps, reconcile different views, and improve our approach as capabilities and circumstances change. About the Role We are looking for a curious, high-agency Research Program Manager who can reason from first principles, make sense of incomplete or conflicting information, and move difficult work forward. You will help shape the substance of governance reviews, connect ideas and evidence across teams, and develop recommendations that are both well-founded and practical. The work requires someone who can use established approaches where they fit, recognize when circumstances call for a different approach, and update their thinking as new evidence emerges. You should bring sound judgment, a willingness to experiment and learn, and the program-management discipline to turn good analysis into action. Depending on your experience and the team’s needs, your work may focus on safety advisory and board-level oversight, deployment governance, or standards and strategic partner commitments. In this role, you will: Bring together technical, policy, and operational inputs to develop coherent assessments, recommendations, and decision materials for governance bodies and senior leaders. Work through emerging or ambiguous questions, test assumptions, identify gaps or conflicting evidence, and help determine what additional analysis or decisions are needed. Engage critically with research, evaluations, safeguar

About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails. About the Role We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations. This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies. Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations. Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership. Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes. Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidenc

SAP HANA Fiori Administrator Location(s): Chennai, Hyderabad, Bengaluru - Hybrid Direct Hire Role Overview We are seeking an experienced Senior SAP S/4HANA Fiori Administrator to own the configuration, activation, and maintenance of the SAP Fiori launchpad environment across our S/4HANA landscape. In this role, you will be responsible for enabling, deploying, and troubleshooting Fiori content activating apps, configuring OData services, and managing catalogs, spaces, and files. Front-end development experience (SAPUI5/Fiori Elements) is a strong plus and considered good to have, but not mandatory for this position. Required Skills & Experience 8+ years of SAP experience, with strong hands-on expertise in SAP Fiori administration on S/4HANA (Embedded and/or Hub/Central FES deployment). Deep, practical knowledge of Fiori application activation, OData service configuration, catalogs, groups, spaces and pages, target mappings, and tile management. Strong troubleshooting skills across the Fiori stack gateway, ICF, launchpad, and authorization. Working knowledge of PFCG roles and how Fiori catalogs map to authorizations; ability to collaborate closely with SAP Security/Basis teams. Familiarity with SAP Gateway, ICF services, and the SAP Fiori Apps Reference Library. Ability to work with functional and Basis teams to translate business requirements into activated, working Fiori content. Mandatory Technical Skills: SAP Fiori, UI5, OData, S/4HANA, SAP BTP. Good to Have (Not Mandatory) SAPUI5 / Fiori Elements / JavaScript development experience for custom or extended applications. Experience with SAP Build Work Zone / Launchpad service on BTP. ABAP debugging skills for root-cause analysis of Fiori/OData issues. Experience with SAP Fiori on mobile (SAP Mobile Start) and theming/branding via UI Theme Designer. Knowledge of transport management for UI content and cross-landscape governance. Relevant SAP Certifications (S/4HANA, Fiori, or Gateway).

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Applied AI Engineer at Vanta, you will play a crucial role in shaping Vanta’s AI offerings, setting technical strategy, and leading projects that leverage AI to deliver smarter, faster outcomes for our customers. You'll be part of a team integrating AI into the Vanta product, working alongside a multidisciplinary group of product engineers, machine learning engineers, product managers, designers, and security and compliance experts to implement, scale, and maintain AI-enabled product experiences. In this role, you’ll build products that enable Vanta’s customers to leverage AI to accelerate their journey towards compliance, managing risk, and earning trust. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an engineer working on Applied AI at Vanta: Work cross-functionally to design and implement AI-powered features to deliver customer value and integrate LLMs with Vanta’s existing products and systems. You’ll work with other product engineers across Vanta to understand how AI systems can accelerate product adoption at Vanta Instrument evaluations, guardrails, and monitoring, and review customer usage to continually improve quality Collaborate with AI Platform engineers shaping foundational AI systems and tooling that accelerate product teams Make pragmatic tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Mentor engineers, champion good technical and product instincts, and model a collaborative, high-ownership engineering culture How to be successful in this role: At least 7 years of industry experience as a software

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Supabase's Partnerships function is scaling fast - spanning Technology Partners, Solution Partners, Startups, and Cloud Partnerships. We're looking for a Partner Operations & Systems Lead to own the operational and technical backbone that lets this team move quickly and make decisions with good data. This is a senior, hands-on role. You'll design the systems, processes, and reporting that the whole partnerships org runs on - and, increasingly, you'll build the internal tools yourself. Supabase is investing heavily in AI-assisted development to move faster than a traditional ops build cycle allows, and this role is expected to be a leading example of that inside Partnerships. You'll report directly to the Head of Partnerships and sit alongside our regional and functional leads as a peer, with the mandate to build and enforce operational rigor across all teams. Beyond the infrastructure, we want someone who helps shape where Partnerships places its bets - not just the system that reports on them. What You'll Own Systems & Data Infrastructure Own the partner tech stack end-to-end - CRM partner objects, attribution tooling, and partner-facing portals. Design and maintain partner attribution models and the dashboards leadership uses to evaluate performance. Ensure data hygiene and consistency across partner records, deals, and touchpoints spanning all sub-functions. Process & Program Management Design and run partner onboarding, tiering, and certification programs. Own the RFC / DRI decision-making framework for the partnerships team, including how it's used and refined over time. Run deal-registration and "quarterback" account-ownership processes that keep internal teams

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is building the world’s most accessible AI coding agent. Replit Agent can be used by anybody to bring their ideas to life. Whether it’s an app for yourself, the next great startup idea, or a tool to make you more productive at work, Replit Agent can help build it. Replit builds complete apps better than anybody thanks to our full suite of services that handle app integrations, storage, hosting, analytics, and more. We don’t just build apps in development, we handle the full lifecycle into production and beyond. About the role: Help power the development of Replit Agent as a technical leader for the Replit Cloud organization. You will report to the Vice President of Engineering. The Replit Cloud team builds Replit’s first party cloud infrastructure so users can build, scale, and succeed entirely on Replit. They manage databases, application storage, app publishing and hosting, development/production environment splitting, custom domains, and more. By having a set of first party services that integrate seamlessly, you will power one of Replit’s key product differentiators. You will: Help lead major projects, either by taking new products from 0->1 or doubling down on our first party primitives to keep winning users. Work closely with designers and product managers, to quickly iterate on Replit Cloud to continually grow and improve the product. Identify the hardest technical and/or quality problems holding us back, and then build solutions. Mentor and develop new senior engineers to help grow the team. Ship product and build infrastructure as a true full stack builder using: TypeScript, React, CSS, Postgres, Go, and Terraform. Examples of what you could do: Leverage our unique cloud infrastructure to build diffe

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: As a Staff Product Engineer at Replit, you’ll work closely with other product and platform engineers, designers, sales representative, and product managers to build features that help users collaborate with their team to go from idea to software fast. You’ll be at the forefront of shaping and experimenting on what our tens of millions of users love. You will: Help lead major projects and take new products from 0->1 Identify the hardest technical and/or quality problems holding us back, and then build solutions Chart high level technical direction and follow up to make sure those projects come together to deliver on results Mentor and develop new senior engineers to help grow the team Ship new features and build infrastructure using: TypeScript, React, CSS, GraphQL, Node.js, and Postgres Required skills and experience: A minimum of 7 years of professional software development experience Experience in a technical leadership role, working cross functionally Working experience building full stack applications with TypeScript Working experience building directly for users Bonus Points : You’re excited about the future of programming and have experience working with IDEs, terminals, or other common developer tools You’ve had previous experience working at a startup in a cross-functional engineering role This is a full-time role that can be held from our Foster City, CA office. The hybrid role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ( US Only ) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible

Observability Pipelines (OP) is Datadog's on-premise, vendor-agnostic telemetry pipeline product. As an Engineering Manager on the team, you'll own people management and engineering execution for one of OP's core missions, spanning areas like Integrations (ingesting from and routing to the many source and destination systems customers rely on), streaming insights, cost control, or pipeline capabilities, reliability and scalability. You'll partner directly with Product to help shape the roadmap, and work closely with your peer EMs and senior ICs to define how OP operates and grows. This is an opportunity to build your management craft while having real influence over the technical direction of a fast-growing product area. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Own people management and engineering execution Establish a strong operating rhythm for the team Drive high standards for on-call rotations and incident response Partner with Product on the roadmap, balancing product priorities with technical realities Lead, coach, and grow the careers of engineers on your team Who You Are: Experienced managing engineers directly, comfortable owning a team’s operating rhythm end-to-end, from planning through execution and stakeholder communication to incident and on-call ownership Have a technical background in distributed systems and data infrastructure Have experience with on-premises or customer-installed software concepts A product-minded partner to have on the team — you enjoy working with Product on strategy Experience with high-performance or Rust-based data pipeline systems Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications o

Datadog is seeking an Analyst Relations Principal to help shape and scale our global Analyst Relations (AR) program. In this role, you will lead strategic engagement with industry analysts across observability, AI, and adjacent cloud technologies, ensuring they have a clear understanding of Datadog’s platform, innovation, and long-term vision. You will partner closely with Product Management and Product Marketing to translate complex technical capabilities into compelling narratives, while bringing analyst insights back into the business to inform strategy and positioning. This is a highly cross-functional role that blends strategic thinking with operational excellence and offers strong visibility across senior leadership. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and drive the global analyst relations strategy across Datadog’s observability and AI portfolio Build and maintain trusted relationships with key analysts across firms such as Gartner, Forrester, and IDC Partner with Product Management and Product Marketing to craft clear, differentiated narratives aligned to market trends Lead strategy, preparation and execution of analyst evaluations and research cycles, ensuring high-quality submissions Prepare senior leaders for analyst briefings with structured messaging and executive-ready materials Synthesize analyst insights into actionable recommendations for product strategy and go-to-market alignment Who You Are: 8+ y

Datadog is seeking a Director of Product Management for Platforms to lead the internal platforms that power our global engineering organization. This is both a customer and internal platform leadership role, focused on enabling Datadog customers to maximize value with Datadog but also to enable other Datadog products to build, scale, and operate products efficiently and reliably. In this role, you will bring a combination of technical expertise, product management experience, and a deep understanding of platform and shared capabilities to help Datadog grow its leadership position. You will lead a team of product managers and collaborate with senior leadership in product, engineering and design. Your scope includes driving product features shared across all Datadog but also large-scale Datadog’s platform solutions. What You’ll Do Own the vision and strategy for platform products, ensuring alignment with overall company goals and customer needs. Identify new opportunities for innovation and drive them from concept to execution, ensuring they have a measurable impact on customers and the business. Define product roadmaps and manage the prioritization of features and initiatives to ensure the team's efforts are aligned with business goals. Drive Platform Adoption: Partner with engineering and product teams to ensure widespread adoption of shared platforms and shared features, reducing duplication and accelerating delivery. Improve Operational Efficiency: Improve developer velocity, time-to-production, and operational efficiency across Datadog’s engineering ecosystem. Collaborate with cross-functional teams including engineering, design, data science, marketing, and sales to deliver infrastructure product solutions that meet customer needs and business objectives. Define and Track Success Metrics: Define and track platform success metrics, including adoption of platform capabilities, reduction in internal toil, time-to-production improvements, cost efficienc