Senior Technical Support Engineer Jobs

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Director, People Business Partner (HRBP) serves as a strategic partner to the Global Chief Revenue officer and Sales Leadership team and helps align business objectives with people strategies, including a focus on developing leaders and teams, driving organizational effectiveness, engaging our employees, and prioritizing the highest impact solutions. Key Responsibilities Provides strategic leadership and expert guidance to assigned commercial client groups, along with consultation and delivery of People programs to achieve key commercial objectives Manage a team of People Business Partners to provide effective and timely People support and consultation to assigned client groups Leads organization design activities and talent management strategies to implement new structures, roles and/or processes that create more effective and efficient organizations that are aligned to shifting business demands Leverages complex data and people analytics to provide critical insights into business and talent trends that inform the overall commercial and People priorities Utilizes Microsoft 365 Copilot and other approved AI tools to accelerate analysis, synthesize information, prepare leadership communications, and generate actionable insights Champions the adoption of AI-enabled ways of working across client groups, helping leaders improve productivity, decision quality, and organizational effectiveness

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Director, People Business Partner (HRBP) serves as a strategic partner to the Global Chief Revenue officer and Sales Leadership team and helps align business objectives with people strategies, including a focus on developing leaders and teams, driving organizational effectiveness, engaging our employees, and prioritizing the highest impact solutions. Key Responsibilities Provides strategic leadership and expert guidance to assigned commercial client groups, along with consultation and delivery of People programs to achieve key commercial objectives Manage a team of People Business Partners to provide effective and timely People support and consultation to assigned client groups Leads organization design activities and talent management strategies to implement new structures, roles and/or processes that create more effective and efficient organizations that are aligned to shifting business demands Leverages complex data and people analytics to provide critical insights into business and talent trends that inform the overall commercial and People priorities Utilizes Microsoft 365 Copilot and other approved AI tools to accelerate analysis, synthesize information, prepare leadership communications, and generate actionable insights Champions the adoption of AI-enabled ways of working across client groups, helping leaders improve productivity, decision quality, and organizational effectiveness

Senior Human Data Operations Partner, AI Team: Human Data Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role As a Senior Human Data Operations Partner, you will play a pivotal role in ensuring the smooth execution of end-to-end operational processes that power Prolific's specialised participant pools. You’ll act as a key enabler for client-specific projects, working closely with delivery teams to align participant-related processes with strategic AI customer needs. You’ll also work to transform these processes and workflows into scalable solutions, partnering closely with our product and tech teams to do this. This role demands a hands-on approach to participant onboarding, verification, and quality management, as well as cross-functional collaboration to meet the demands of both internal stakeholders and external clients What you’ll be doing in the role Develop detailed project plans, workflows, and enablement materials to support efficient delivery. Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands. Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client-specific requirements. Continuously optimise participant onboarding and activation funnels to enhance retention and task performance. Monitor participant engagement and quality metrics, using insights to drive improvements. Contribute to upskilling programmes and certification processes for participants involved in complex AI tasks Work closely with product, data, science, and customer success teams to align operational priorities with strategic objec

CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Help financial institutions navigate the evolving payments landscape and turn market, regulatory and technology change into practical business outcomes. The Role As a Senior Manager specializing in Payments at Capco, you will advise banks and other financial institutions on complex payments challenges, helping clients respond to changing customer expectations, regulatory requirements and developments across the payments ecosystem. You will work closely with senior client stakeholders across Payments, Operations, Product, Technology, Risk and Compliance, supporting engagements spanning payments strategy, operating model transformation, regulatory change and the modernization of payments capabilities. This is a senior advisory role combining deep payments knowledge, consulting expertise and strong stakeholder management. You will help clients assess opportunities and challenges, define target-state solutions and deliver sustainable change while contributing to the continued development of Capco’s Payments offering in Poland. What You’ll Do Advise banks and other financial institutions on payments strategy, transformation and regulatory change, translating complex market and regulatory developments into practical business actions. Lead advisory and transformation engagements across the payment’s lifecycle, including payment products, processes, operating models and supporting capabilities. Support clients in responding to developments across the European and Polish payments landscape, assessing business impacts and defining effective implementation and transformation ro

CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Help financial institutions navigate complex regulatory expectations and turn regulatory requirements into practical, sustainable change. The Role As a Senior Manager in our Risk & Regulatory practice at Capco, you will advise financial institutions on complex regulatory, risk and supervisory matters, helping clients understand regulatory expectations and translate them into effective business responses. You will work closely with senior client stakeholders across Risk, Compliance, Legal, Finance and business functions, supporting engagements involving regulatory change, supervisory reviews, remediation programs and interactions with regulatory authorities, including the Polish Financial Supervision Authority (KNF). This is a senior advisory role combining regulatory knowledge, consulting expertise and strong stakeholder management. You will help clients assess regulatory implications, identify gaps, define practical solutions and deliver sustainable change while contributing to the continued development of Capco’s Risk & Regulatory offering in Poland. What You’ll Do Advise banks and other financial institutions on regulatory and risk matters, translating regulatory requirements and supervisory expectations into practical business actions and transformation initiatives. Support clients in preparing for and responding to regulatory engagements, including interactions with KNF, supervisory reviews, inspections, findings and subsequent remediation programs. Lead regulatory assessments and remediation engagements, identifying gaps, defining target-state solutions

CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Lead complex core banking transformations that shape the future of financial services. The Role As a Senior Delivery Lead Manager at Capco, you will take a leading role in the successful delivery of complex modern core banking transformation programs for our financial services clients. You will combine deep delivery expertise with a strong understanding of modern core banking platforms and transformation. You will work closely with senior client stakeholders, technology teams, vendors and Capco colleagues to establish effective delivery structures, manage dependencies and risks, and drive programs from mobilization through implementation. You will bring the credibility to operate effectively with senior stakeholders while remaining close enough to delivery to identify challenges, unblock teams and maintain momentum across complex transformation environments. What You’ll Do Lead end-to-end delivery of large-scale modern core banking implementation and transformation programs, from mobilization and planning through implementation and transition. Establish effective program governance, delivery plans, milestones, dependencies and controls, providing clear visibility of progress, risks and key decisions. Coordinate multidisciplinary teams across business, technology, architecture, data, testing, migration, operations and third-party vendors to maintain alignment throughout delivery. Build trusted relationships with senior client stakeholders, providing clear communication, constructive challenges and practical recommendations to resolve complex delivery issues. Support t

At Kailera, we are bold, authentic and committed to our mission of developing therapies that give people the power to transform their lives and elevate their overall health. Rooted in an entrepreneurial spirit and a team-oriented culture, we are working together to advance Kailera’s mission to advance novel therapies for obesity and related conditions. We are passionate about creating an inclusive workplace that promotes collaboration, integrity, and excellence. As we expand, we seek the most talented individuals with diverse backgrounds, cultures, perspectives, and experiences to join our team. What You’ll Do: We are seeking an experienced, highly motivated Senior Medical Director, Clinical Development to join our growing team. This individual will play a pivotal role in designing and executing clinical development programs that advance our pipeline of innovative therapeutics. The successful candidate will bring strong clinical insight, a deep understanding of drug development in a biotech setting, and a proven ability to work cross-functionally in a dynamic, fast-paced environment. Required location: Waltham, MA (hub-based, onsite 3-4 days per week) Responsibilities: Responsible for medical monitoring/reporting and safety activities Provide strategic medical leadership in the design, planning, and execution of clinical development strategies across multiple studies Acts as the medical contact at the company for clinical/medical issues Interprets, reports, and prepares oral and written results of product research, in concert with senior clinical personnel Serves as the medical expert for assigned assets studies Contribute to regulatory interactions and strategy, including IND/CTA submissions and briefing packages Collaborate and work closely with Clinical Operations to ensure appropriate site selection, patient recruitment strategies, and high-quality trial execution Oversee and support data interpretation, analysis, and clinical study reports

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are in search of a top-tier Senior Revenue Accountant who is highly motivated to learn and grow within a fast-paced organization. This role will work closely with cross functional teams to ensure timely and accurate recording/reporting of revenue in accordance with US GAAP. This role will report into the Revenue Accounting Manager and will focus on supporting the team in the day to day operations of revenue accounting. The ideal candidate has experience in ASC 606 (Revenue from Contracts with Customers), including multiple performance obligation arrangements, complex software revenue transactions, can think strategically from a process perspective. This role requires working the UK/European shift (2:00 PM – 11:00 PM IST) at the Bangalore office, with flexibility to adjust for Daylight Saving Time changes. What you’ll be doing Support operationalization of ASC 606 (Revenue from Contracts with Customers) Partner with cross-functional groups across the business to analyze and launch new products and Go-To-Market (GTM) programs, ensuring proper revenue recognition and system implementation Perform User Acceptance Testing (UAT) for new products and GTM programs Support revenue month-end close activities such as but not limited to: preparing journal entries and reconciliations Prepare support for monthly close package and internal/external quarterly audit requests Review sales contracts to ensure proper revenue recognition in accordance with compan

We're looking for a Senior Operations Director for Revenue & Services who will serve as a trusted advisor to the Chief Commercial Officer, Professional Services leadership and other senior leaders. This role will shape how Professional Services operates, scales, forecasts, and performs, while driving alignment across Operations, Revenue, Sales and Finance. This role will connect services to broader business strategy, with a focus on cross-functional alignment, profitable growth and corporate results. WHAT YOU’LL DO: Shape and evolve the operating model for Revenue and Services, includingProfessional Services to enable scalable, predictable and profitable growth: forecasting methodology, capacity planning, utilization and margin management, and delivery-to-revenue alignment Set the strategic roadmap for services operations and operating infrastructure, including systems architecture (resource management, CRM integration, financial systems, data and reporting) and where to invest next Act as the strategic partner to Professional Services leaders translating business strategy and operating plans into performance targets. Represent services performance directly to executive leadership and the board Partner with President, Chief Commercial Officer, Finance leaders to evaluate profitable and growth opportunities, operating leverage, organizational capabilities, technologies and external partnerships. Lead deal desk strategy for services and deal governance, including pricing frameworks, SOW structuring, and margin guardrails, in partnership with Sales and Legal Partner in quarterly and annual planning for services capacity and revenue targets, and defend the plan directly to Finance and executive leadership Establish and drive a consistent operating cadence and process framework, including KPIs, business reviews, planning, forecasting, and reporting across the full customer lifecycle, identifying where PS operations should own versus influence

About the opportunity As a Senior Lifecycle Specialist, you won't just manage communications, you'll be the driving force shaping our core CRM strategies! In this dynamic role, split perfectly between high-impact operational execution and forward-thinking strategic initiatives, you will take the lead on critical compliance, security, and operational messaging. Your expertise will transform key customer touchpoints, optimizing critical unhappy paths, compliance journeys, and security education into seamlessly engaging experiences. Working alongside cross-functional teams, you'll build cutting-edge internal workflows that deliver world-class, top-quality communications to millions of N26 customers worldwide. In this role, you will: Operational Excellence (50%) Execute multi-channel CRM campaigns, employing a holistic approach to engage effectively with our customer base. Collaborate closely with cross-functional teams and stakeholders to ensure the seamless delivery of complex campaigns, leveraging your operational expertise. Champion adherence to established processes, both within your role and among stakeholders, to maximise campaign efficiency and operational excellence. ConceptualiSe, set up, and maintain automated communication workflows that support the achievement of CRM key performance indicators. Strategic Leadership (50%) Collaborate closely with the CRM team and seasoned CRM managers to conceptualise and plan new strategic campaigns that align with the company's overarching goals. Lead the implementation of these strategic initiatives, leveraging your strategic insights and operational expertise to drive success. Apply data-driven insights and your understanding of customer segments to ensure targeted messaging and the achievement of strategic objectives. What you need to be successful: Bachelor's degree in Marketing, Business, or a related field (or equivalent work experience). 3+ years of experience in CRM roles Proven track record in CRM campaign executi

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . About the role We’re looking for a Senior Lead, Credit Card Growth to own how we acquire new Credit Card clients and deliver against ambitious growth targets. You’ll own the growth model, projections, roadmap, and execution across every acquisition lever at our disposal. A major focus of the role will be building and scaling our offer engine — testing and optimizing sign-up offers, welcome bonuses, referral incentives, and other promotions to drive incremental growth. You’ll partner closely with Product on product-led growth opportunities and with channel leads across paid, search, affiliates, referrals, lifecycle, and other acquisition channels. Where there isn’t an owner, you’ll build and run the channel yourself. We’re looking for someone analytical, highly hands-on, relentless about results, and willing to find or invent new ways to grow. What you’ll do Own the growth plan: Build and maintain the model for how we’ll hit Credit Card new-client targets, and translate it into a clear, prioritized growth roadmap. Build the acquisition engine: Own the plan for delivering new clients across paid, search, affiliates, referrals, lifecycle, partnerships, and new channels — partnering with channel owners where they exist and directly owning execution where they don’t. Own the offer engine: Develop and optimize sign-up offers, welcome bonuses, refer

About the Role: Site Reliability Engineering (SRE) at Tubi is not a traditional operations team. We are a software engineering organization that applies a developer's mindset and toolkit to the challenges of building and running large-scale, distributed systems. Our mission is to engineer resilience from the ground up, enabling our product teams to innovate rapidly while ensuring our users have a stellar experience. We own the availability, latency, performance, and capacity of our platform, and we achieve our goals through a culture of data-driven decision-making, blameless learning, and relentless automation. As a Senior Site Reliability Engineer, you are a hands-on engineer who blends deep software development expertise with a passion for operational excellence. You will be responsible for designing, building, and running the resilient, scalable, and increasingly self-healing systems that power our products. You will apply sound engineering principles to solve our most complex reliability challenges, with a mandate to automate everything, eliminate toil, and write robust, maintainable code. You will be a force multiplier, mentoring other engineers and elevating the site reliability bar for the entire organization. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: System Architecture & Design: Design, build, and maintain scalable, highly available, and fault-tolerant distributed systems. Partner with development teams as a reliability consultant, reviewing designs and influencing architectural decisions to ensure new services are built with reliability, observability, and performance as core principles, not afterthoughts. Automation & Software Development: Write robust, performant, and maintainable code to automate operational tasks, and CI/CD pipelines. Build the internal tools, libraries, and frameworks that enable engineering teams to self-service their

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. The Role project44 is looking for a Senior DevOps/SRE/Platform Engineer to join our Foundations Engineering team. You will work in a fast-paced Agile environment designing, building, and operating the